Teardrop-shaped overlay when using YouView box

Hi,
I've got a minor problem. When using the YouView box, a teardrop-shaped overlay has appeared. The overlay will be static at times, and also jump slightly. It's not the first time this has happened, but I can't remembered what got rid of it the first time. This time, after starting in the top left, it's now migrated right to the middle of the screen.
Obviously I'd rather not reform a compete reset on the box (the last time it happened, I didn't), so any wisdom would be gratefully appreciated. Steps I've already performed:
Switching the box off at the mains
Leaving it off overnight
Switching between different HDMI cables
Unplugging the Ethernet cable. Reconnecting it.
Checking for software update, and rescanning for new TV channels.
Staring angrily at it.
Like I said, any help would be great.
Thanks.
Solved!
Go to Solution.

UncleM1ch4el wrote:
Just a guess really but have you got anything plugged in the usb port? or registered a device on either apple or Android using the youview app. I mention this because the shape looks a bit like a large mouse pointer?
Thank you! Days of headscratching, all because of a USB charging hub plugged into the back of the box. The 'teardrop' may very well have been a mousepointer.
Thanks again!

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4 GB RAM Upgradeable
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System Software: ℹ️
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S.M.A.R.T. Status: Verified
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1000
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0
Level
2
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100
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0x80000000000000
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2013-01-08T06:45:00.000000000Z
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95609
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Computer
computername
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4f982b5e
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1.87.0.0
4f9739a0
40000015
0013a762
17f4
01cded6b09576023
C:\Program Files\Safari\Safari.exe
C:\Program Files\Safari\Apple Application Support\CoreGraphics.dll
ebe64ac9-595e-11e2-a977-0016356671d1
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Ελαττωματικός κάδος (bucket) 2970527469, τύπος 1
Όνομα συμβάντος: APPCRASH
Απόκριση: Δεν υπάρχει
Αναγνωριστικό Cab: 0
Υπογραφή προβλήματος:
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+
System
Provider
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Windows Error Reporting
EventID
1001
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0
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4
Task
0
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0x80000000000000
TimeCreated
[ SystemTime]
2013-01-08T06:45:10.000000000Z
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95610
Channel
Application
Computer
computername
Security
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2970527469
1
APPCRASH
Δεν υπάρχει
0
Safari.exe
5.34.57.2
4f982b5e
CoreGraphics.dll
1.87.0.0
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40000015
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C:\Users\username\AppData\Local\Temp\WER51A.tmp.WERInternalMetadata.xml
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0
ebe64ac9-595e-11e2-a977-0016356671d1
0
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