"Tearing" issues on CC 2014 update

All,
I'm experiencing the "tearing" issues with 4K files on the latest Adobe Premiere CC 2014 update. I'm using GPU acceleration on my system and it should be able to easily handle 4k footage with CUDA and OPEN CL. All files are .MP4 format UHD 3840x2160 100mbs shot on a GH4. All files were captured on a Sandisk Extreme Pro 16gb (95mbs class 10 SDHC I). I have confirmed that files themselves are NOT corrupt as playback on the GH4 shows clean files:
My system:
Windows 7 ultimate (64bit)
Gigabyte Ga z97x gaming 7 mobo (latest bios)
coolermaster CPU cooler
Intel core i7 4771 @3.5ghz
GeForce GTX 780ti (344.75 driver)
16GB corsair DDR3 ram
Samsung 1tb SSD system drive
corsair 7x750m PSU
So...my system is pretty darn "beefy" scoring a consistent 10,000+ score on 3DMark (93%)
A few notes:
I AM using an all SSD workflow (system OS and applications all on Samsung 1TB SSD)
Editing SSD is 500GB Western Digital (I have tried files on both SSDs....same issues)
I mention the SSD's because there are some folks that swear AGAINST them in editing etc....
I'm seeing this happen in the SOURCE window....MOST of the time it translates into the sequence after render. Whats weird is that sometimes the rendered sequence file will have "tearing" in completely different areas than the source file!
I have and AERO theme turned ON (as suggested in this forum)
Overall, I'm ready to throw in the towel with frustration. I'm reading about a lot of issues being reported with the latest CC 2014 update...with a lot of forum users saying that they are falling back to software rendering etc. The promise of Open CL computing and CUDA rendering of 6k files on an off the shelf laptop is escaping me ( A quick Peek at Adobe Premiere Pro CC 2014.1 (v8.1) - YouTube )
Here is what I am seeing:
HELP Adobe - I'm reading about so much of the same issues with this latest update!

Hi Rave,
Thank you for taking the time to reply. I found that simply deleting the ~/Library/Application Support/Adobe/AAMUpdater/ directory was a faster solution than taking the time out of my day to uninstall and reinstall all of my Adobe apps. I will be submitting a bug report to address the issue with the Creative Cloud updater.
Thanks,
dtderong

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Server stack trace:
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Illustrator CC (2014) update error

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Hi Ana,
Kindly try the below mentioned link.
Installation failed. Error U44M1P7 | Updates
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PS CC (since JAN 2014 update) Layer-mask editing causes hangs/crashes

ONLY since JAN 2014 update, PS CC has been hanging/crashing when I paint/edit a layer mask. All may be well at first (or not), but suddenly the display of the mask (or mask overlay on the layer itself, as shown when hitting backslash key) is not shown in full but renders in s-l-o-w-l-y in rectilinear pieces <snapshot below was taken before video card upgraded but is still typical of what I mean>. When I view Windows' Task Manager for PS, I see my CPUs are each working at their upper limits (up to 80+-90+%), varying only by a few points, over a VERY long time... which could be MANY minutes. OR the System has decided PS is Not Responding.
In any case, whenever this happens, it means in all practicality PS CC is not working, so I either kill it or it's crashed.
Now, here's the thing: that VERY file, can immediately be opened in PS CS6 (which I have fortunately kept installed on my computer), and the mask will be as I thought it should be, and I can edit it as I always could, just fine! So it's obviously a PS CC thing, and I do NOT recall this happening prior to the JAN update. It is still a problem after the two subsequent updates.
I have not been able to determine the specific instances when this happens, as it seems to happen whenever I am editing a mask, no matter what size/softness/color brush, what magnification, what view mode, many or few layers, big or small file, etc.
I did upgrade my NVIDIA card (from GeForce GTX 260 [with current driver] to GTX660), just in case it was a factor (maybe kept it from crashing as fast? hard to tell... but it's still an unworkable problem). You can see from my Sys Info shown here from the PS CC Help menu that it should be more than sufficient for any PS CC task, and it's running the latest driver:
Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 2664 MHz
Built-in memory: 16379 MB
Free memory: 12453 MB
Memory available to Photoshop: 14697 MB
Memory used by Photoshop: 60 %
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=2048
gpu[0].RectTextureSize=16384
gpu[0].Renderer="GeForce GTX 660/PCIe/SSE2"
gpu[0].RendererID=4544
gpu[0].Vendor="NVIDIA Corporation"
gpu[0].VendorID=4318
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="9.18.13.3221"
gpu[0].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
gpu[0].DriverDate="20131219000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=1
gpu[0].OCLVersion="1.1"
gpu[0].CUDASupported=1
gpu[0].CUDAVersion="6.0.1"
gpu[0].OCLBandwidth=1.16816e+011
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gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]
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Until there's a fix... is there a way to roll-back my PS CC version to BEFORE the JAN 15, 2014 update?

I am not qualified to comment on technical issues; I'm just a user whose son in IT is my 'technical support department.' (But he's not much of a PS user.)
I'm pretty sure, however, that all my Prefs were set to the same things BEFORE the Jan 16, 2014 PS CC update as after (unless the update itself changed something I was unaware of... the settings APPEARED to be the same but I can't easily locate my notes of what my Prefs were from long ago).
And they were the same as the PS CS6 I have had installed on this same system for a very long time, with older video card with older driver, with newer driver; newer video card with newest driver, etc. Yet after that CC update, CC has not (until this workaround) worked re 'the masking bug' for me, yet CS6 has always worked just the same.
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After December 2014 update, Compile Error - calling Excel Objects Sub "Object library invalid or contains references to object definitions that could not be found"

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Hi Kwlee324,
Thanks for sharing the workaround with us. It would be very helpful for others who have the same issue.
Also I found a two useful links about the error message "Object library invalid or contains references to object definitions that could not be found":
https://support.microsoft.com/kb/2703186
http://blogs.msdn.com/b/vsod/archive/2009/06/05/visual-basic-6-controls-stop-working-after-security-advisory-960715.aspx
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Hi Wilfried,
Originally Posted by gerstner
Hi Jens & John
all Volumes of our OES11 Server are mounted with long namespace.
Meanwile we switched back from the buggy version to rpm novell-cifs-1.3.2-0.86.1 and every thing works fine again.
To open a SR at Novell (this would be the best way) ist just a question of time. Our OES Servers are just a view among hundreds of others. From the past i know it consumes a lot of time (tons of logs etc.).
To switch back to a previous version, is a workarround we could live with.
if you let me know the SR number (via private message), I'll try to help streamline things. When you open the SR, it ought to be sufficient to upload the supportconfig file, quote the descriptions from this thread and add a reference to this thread - so not *that much* time involved...
Regards,
Jens

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After installing the October 2014 update rollup for Windows Server 2012 R2 (KB2995388) on our Windows 2012 R2 Core Edition backup jobs of System State start to Fail, below the generic error:
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The job was cancelled. The user either cancelled the job or modified the associated protection group.
Removing the update rollup all jobs complete without errors. Somebody is expiriencing the same issue? How can we resolve the problem?
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Hi Andrea,
Have you installed the update 2919355?
To apply update 2995388, you must first install update 2919355 on Windows 8.1 or Windows Server 2012 R2.
According to the official website, the issue which you described is not listed as the known issue.
Please uninstall this update and continue to monitor the official website for the latest news.
Best Regards.
Steven Lee
TechNet Community Support

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'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
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Processor: 2 x 2.4 GHz 6-Core Intel Xeon
Memory: 24 GB 1333 Mhz DDR3 ECC
Graphics: AMD Radeon HD 7950 3072 MB
Software: OS X 10.9.4

Glad to know I'm not alone, Yonkondy. One thing I just tried that seems to be helping performance a lot is to hold down the Shift+Option keys while the project is loading up. This clears the preferences. It won't look like anything happens initially (there's no dialogue box or anything to tell you that the preferences have been cleared), but I was finally able to save my project without it crashing! Baby steps I guess, haha.

I have been getting the wierdest, most ridiculous issues using PP 2014 here is a list:

i have been getting the wierdest, most ridiculous issues using PP , 2014 here is a list:
unsyncing single-source a/v when aplying effects.
exporting the resynced clip to an even more out-of-sync clip
freeze frame. when applying stabilizer, clip will just stall on a frame whereas before the effect, it didn't
losing 2-3 hours of work due to auto-save failure. quitting premiere like normal but still having to force quit
ramdom green frames that just suddenly appear
constant crashing
crashing without auto saving
severe artifacting
timeline, source, project thumbnails won't play
toggle to previous/next edit point won't work
significant, work-hidering issues in 90% of my project that collegues have never heard of
pefferences will suddenly change. auto-save set to every 5 minutes and 100 versions will reset to default and audio scrubbing has just turned off
no video, sound only during playback. freeze framing during playback
pasting an item other than what was copied. copied a mask, pasted and mask of diferent size and shape
inserting single frames between clips that i didn't add
mixing unused video during transitions
mixing unused video into masks.
the above image is a mask that is being distorted by the image on the left below but it is only occuring in the mask.
media pending sceen remains long after all content is loaded
artifacting in the form of green pixel fields after exporting
these issues are seriously hindering my ability to work. failed solutions i have run thru are:
closing and reopening PP
deleting render files and re-rendering
replacing the distored clip with a fresh clip
rebuilding the mask
restarting my computer
PRAM and smc resets
uninstalling and re-installing PP
what is going on???

Hi DV,
Sorry you are having issues. FWIW, I also run a Mac and do not have these issues - however, I am still running OS X 10.8.5 on my personal machine.
First of all, we need a lot more info: FAQ: What information should I provide when asking a question on this forum?
deadvessel wrote:
i have been getting the wierdest, most ridiculous issues using PP , 2014
You say you are using "PP 2014," however, that is not precise enough. Which version of Premiere Pro CC 2014 are you using? 8.0.1, 8.1, or 8.2? Choose Premiere Pro > About Premiere Pro and look at the bottom of the dialog box. That will give you a precise version number.
deadvessel wrote:
Here is a list:
Indeed, that's quite a list. My first suggestion is that you check out this article and perform the fixes there, if necessary: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later) Are all the permissions set correctly?
The other issue I see a lot is needlessly updating a project file in the middle of a project. The advice here is to avoid updating a project file to a new version of Premiere Pro as you work on it. Update before a new project is created.
Try a test: update to Premiere Pro CC 2014.2 (8.2) and create a brand new project. Does it work better now?
Thanks,
Kevin

Windows Embedded Compact 7 - M09 2014 Update Rollup with System.Exception

Dear all,
I applied all Updates on my BSP up to Windows Embedded Compact 7 - M09 2014 Update Rollup included.
After a Clean Sysgen I got a System.Exception in my C# application when I try to access Font Property, this Exception is't raised before applying latest update.
at Microsoft.AGL.Common.MISC.HandleAr(PAL_ERROR ar)
at System.Windows.Forms.Control.get_Font()
The problem could be related to this fix inserted in the Update 39?
Component: Dot NET CF
140930_KB3002285 - If the "Font" is specifically set on the Main form of an .NET windows application,
an exception is observed when the window/application is closed on a Windows Embedded Compact 7-based device.
Anyone have expreienced the same issue?
There is the possibility that in Update 40 this problem will be fixed?
Thanks
Stefano Bianconi

The Update 44 (February 2015) contains an other fix for a Font Property related Problem (http://support.microsoft.com/en-us/kb/3039843).
This may fix the problem you're seeing.
In case this does not fix the problem: If you provide me with proper repro steps (a small sample application will do) so I can try to get this problem fixed.
MVP Windows Embedded

Installation blocked (Office Dev Tools for VS 2013 - November 2014 update)

Hi,
I'm trying to install the Office Developer Tools for VS2013 - November 2014 update, but it fails to install. The installation is blocked:
Log:
DownloadManager Information: 0 : Content-disposition header: attachmentDownloadManager Information: 0 : Number of bytes downloaded over the internet: '113864840'DownloadManager Information: 0 : Number of bytes after possible decompression: '113864840'DownloadManager Information: 0 : File 'C:\Users\*USER*\AppData\Local\Microsoft\Web Platform Installer\installers\OfficeToolsForVS2013Update1\3D5CB16A6C9A8A2E8C5E7B97AE2CECEC0EBBCB30\cba_bundle.exe' already exists, deleting old copy of the fileDownloadManager Information: 0 : Moving downloaded file 'C:\Users\*USER*\AppData\Local\Temp\tmp3B12.tmp' to: C:\Users\*USER*\AppData\Local\Microsoft\Web Platform Installer\installers\OfficeToolsForVS2013Update1\3D5CB16A6C9A8A2E8C5E7B97AE2CECEC0EBBCB30\cba_bundle.exeDownloadManager Information: 0 : Starting EXE command for product 'Microsoft Office Developer Tools for Visual Studio 2013 - November 2014 Update'. Commandline is: 'C:\Users\*USER*\AppData\Local\Microsoft\Web Platform Installer\installers\OfficeToolsForVS2013Update1\3D5CB16A6C9A8A2E8C5E7B97AE2CECEC0EBBCB30\cba_bundle.exe /quiet /norestart'. Process Id: 5160DownloadManager Information: 0 : Install exit code for product 'Microsoft Office Developer Tools for Visual Studio 2013 - November 2014 Update' is '-2147205120'DownloadManager Error: 0 : Install return code for product 'Microsoft Office Developer Tools for Visual Studio 2013 - November 2014 Update' is Failure (The installation is blocked.)DownloadManager Information: 0 : Product Microsoft Office Developer Tools for Visual Studio 2013 - November 2014 Update done install completedDownloadManager Information: 0 : Increasing current install to 2DownloadManager Information: 0 : Product: OfficeToolsForVS2013Update1, Install Status: InstallCompleted-Failure, Install Time: 00:00:01.9030288
Does anyone know how to fix this?
Cheers!

Hi,
As this question is more related to the Visual Studio installation issue, I suggest you can create a new thread in the Visual Studio General Discussion forum, you will get more detailed information there and more profession will help you.
Visual Studio forum:
https://social.msdn.microsoft.com/Forums/vstudio/en-US/home?forum=visualstudiogeneral
Thanks for your understanding.
Best Regards,
Jerry Guo
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Creative Cloud 2014 update downloader page?

So, I had a few errors with the Creative Cloud updating apps. First was with Media Encoder 2014 and that was repaired from tech support giving me a link to the Media Encoder 2014 update download page.
Then I had an error with Speedgrade 2014 being updated by Creative Cloud app and through all the tech support it ended by me being told that the Speedgrade 2014 update was not ready yet.
The Media Encoder 2014 update downloader page worked good, so I searched for Speedgrade 2014 update download page but can not find a link. Tech support can not find a link either as they continually give me the same old link that I keep seeing for Speedgrade released 4/1/2014.
I would like to be able to manually download the update from my laptop computer and then take the zip file to my home computer (with the Adobe apps) and un-zip and install on that computer.
I do not want to continually tear down my machine, rebuild it at a compatible internet connection and launch the Creative Cloud desktop app.
Is anyone aware of the proper way to find the Adobe Creative Cloud 2014 update downloader page for us off-line installers?

and yes, that is the correct link. I did three updates; Speedgrade 2014, Photoshop 2014 and After Effects 2014 - all manually. I downloaded the zip file to my laptop and transferred to my desktop computer with the Adobe subscription, unzipped, and installed updates. That method works for me.

After Sept 2014 update Radio stops playing after 4 - 10 minutes.

Apple TV 3rd generation, rev A.
After Sept 2014 update Radio stops playing after 4 - 10 minutes. Before update, Apple TV played Radio without problems.
Apple, please provide a reliable means to roll back to previous state.
Please DO NOT release another update, as you will break something else.
I'd rather have trouble free Radio streaming than "A fresh new look for Apple TV".
Haha, just tried to select my product under the comment section, Apple TV 3 is not even listed, good one Apple!

Same issues here. Since iOS 8 my Apple TV 3 powers itself down mid airplay, restarts itself, and once off has to be turned by on by it's actual remote. Once it randomly shuts down the Airplay option on all devices is removed and I have to find the remote and click any button to power it back up again. Then it can play for hours or ten minutes and it will just power itself right back off.
Increasing the sleep timer to 30min from 15min seems to have helped space out the power downs some, but it still seems very random.

"Tearing" issues on CC 2014 update

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