Tearing my hair out trying to install a HP all in one printer

Hi there I have a HP all in one Deskjet f2280 and I keep getting an error
"an error occurred while trying to add the selected printer, error -50"
I can't add a printer and I've installed and reinstalled the software???
I contacted Hewlett Packard and they've said it was an apple problem, does anyone know what I can do?
thanks

Welcome To  Discussions Jellybean100!
If you installed the driver/software, from a CD, uninstall it, then download & install from here HP Deskjet F2280 All-in-One Printer, instead.
There are tips & FAQ at that site as well.
ali b

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After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work

While trying to install my (less than 2 year old) HP6500 Wireless all-in-one software on my 3rd networked computer, the software installation went into a loop and would not complete the installation. After about an hour or so of waiting, I physically had to unplug the printer & eject the CD. Upon doing so, the printer became next to useless. The printer key pad no longer functions except when I first plug it in, and I can no longer access it from the other 2 original computers, even with USB. The HP solution center says it’s on line, until I go to print via USB, then it says it’s offline. I can hook the USB up on the Widows 7 unit and force it to print Word Office documents, but when I try to print documents on it from either Internet Explorer or Fire Fox it wants to send a Fax??? I've uninstalled and reinstalled the software 3 times on my Windows 7 unit now to no avail. Is it my printer, the printer Firmware or what? I have downloaded and run all the HP & Microsoft troubleshooting tools on the Windows 7 unit to no avail. However; HP downloads will not successfully complete on my XP unit. What should I do? Should I start over with a new wireless printer?
Totally Confuzed

Re: After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work
Ref: 02-23-2012 08:53 AM
12:38 AM 2/24/2012 UPDATE ON WHAT I HAVE TRIED AGAIN:
1. Power Reset on the Printer: Power off the printer. Unplug the power cable from the back of the unit. Wait 60 seconds. Replug the power cable to the printer and power it on. DONE
2. Print a test page: Follow this document to print the test page. PRINTER SCREEN SAYS IT'S PRINTING AND THE POWER LIGHT IS FLASHING LIKE IT'S BUSY, BUT NOTHING IS HAPPENING. ONLY WAY TO USE IT NOW IS TO UNPLUG IT AND START OVER. THIS HAPPENS ALL THE TIME NOW. IT WILL NOT PRINT TEST REPORTS.
3. Create a copy of the printed test page. CANNOT DO NOW - (PRINTER FREEZES UP WITH A BLINKING POWER LIGHT)
4. Print the Wireless Network Test Report (To check if there are any errors) CANNOT DO
Press the Setup button ( ). DOESN'T WORK EXCEPT MOMENTARILY...NOT LONG ENOUGH TO MAKE A SELECTION BEFORE IT HANGS AND FREEZES UP...
Press the Right Arrow button ( ) to select Network Setup, and then press the OK button. CAN'T GET IT TO DO ANYTHING PRESSING THE OK BUTTON.
Press the Right Arrow button ( ) to select Wireless Network Test , and then press the OK button. The Wireless Network Test Report prints. CAN'T GET IT TO DO ANYTHING PRESSING THE OK BUTTON.
If you did not encounter any errors while performing the steps above then I think the hardware is OK. Test the software next. Let's use Windows 7 as the test platform. I DON'T THINK THE HARDWARE IS OK.
1. Download the driver from HP.com. Once it gives you the option to either Run or Save make sure to select Save and then select Desktop as the target location where it will save the file. This is just to make it easier to find it. Once it finishes downloading the file, double click it to initiate the installation process. Follow the on screen instructions until you reach the "select how you want to connect the printer" window comes up. I ALREADY HAVE 3 COPIES ON MY DESKTOP & NONE OF THEM REACT ANY DIFFERENTLY.
2. At the "select how you want to connect the printer" window select USB and then click Next (I think there is a next button). It should asks you to connect your printer but we are NOT going to do that. Place a checkmark on the option on the bottom of the window that gives you the option to bypass the connection phase of the installation. Click Next to proceed. Once the the installation process completes, restart your computer. I HAVE DONE IT BOTH WAYS BEFORE AND CANNOT GET THE INSTALLATION TO COMPLETE ON ANY OF THE 3 COMPUTERS NOW.
If you did not encounter any errors at this point then it looks like the software installation process is good. Proceed to the next test. END OF TEST FOR TONIGHT. THANKS
1. After the computer completely boots up, connect the USB cable to the printer and to the computer. The computer should detect the printer and initiate the HP installation process for it. Follow the onscreen instructions to complete the install.
2. Try printing to test functionality.

Trying to install an HP All-in-One

Morning all...
Well, I'm a recent converted Windows user and I'm about to pull what's left of my hair out. I purchased a used PowerBook G4 a month ago and everything w/ printing has been great until this last weekend. I purchased a new HP Photosmart C6150 All-in-One in December 06, mainly for the wireless capabilities. When I bought the G4, it connected right away w/ Rendezvous (didn't even know what that was at the time, still don't really know) and everything was working perfectly. THEN I moved this weekend, re-setup my wireless and now the printer won't print, the G4 recognizes the printer via Rendezvous, but won't connect stating 'Driver not installed'. I HAVE managed to work around it after uninstalling and reinstalling the drivers several times to get the system to view the printer in generic form (don't ask me how I did it but I did) but try to print and it won't connect. I went into the printer and re-established an IP address and was able to find it through IP w/ the HP setup, but that won't print either. Bluetooth doesn't work either. I even hooked it up via USB (which works) just to see if I was losing my mind...
Any suggestions? Do you need more info? I'm at my wits end at this point... Hooking up the printer via USB defeats the purpose, if you know what I mean...
Thank you in advance...
m
PowerBook G4 Mac OS X (10.3.9)

I had a similar problem a few months ago. I also have the PowerBook G4. I was trying to install the HP Photosmart C7180.
My printer was new, so I called HP Tech Support. (HP has really great tech support for Mac users.) It seems that they had quite a number of wrong installation cd's shipped with their printers for the Mac. The cd's are labeled correctly, but they are not actually the correct cd's as labeled.
One way to tell, is during the installation. If I remember correctly, there is a prompt which asks which printer you have from a drop down menu. As I recall, my model was "Exactly" on the menu. But, I chose one from the menu which I thought was close enough. This was one indication to HP tech support that it was the wrong installation cd.
In any case, you can go to HP's website and download the the latest, correct installation.
I would try that.

I am trying to find the best all in one printer for my macbook pro with retina display. Any ideas?

I need something that doesn't require a disk for setup.

Based upon your criteria an HP 100 Envy all in one would fit. The drivers are downloaded from Apple.
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Question
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I am trying to install HP officejet 5610 All-in-one printer.

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Hey drkafzal,
Thanks for using Apple Support Communities.
OS X Mavericks: Set up a printer
http://support.apple.com/kb/PH14143
Use this article to troubleshoot printer issues in OS X.
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Have a nice day,
Mario

HP Deskjet F2120 all in one printer driver not installing after upgrading to Windows 7

I have a HP Deskjet F2120 all in one printer. I was working fine in Windows Vista Home Premium 32 bit.
Once I upgraded to Windows 7 Home Premium 32 bit the driver is failing to install.
I have tried all the solutions provided on the HP website but none of them worked.
I also wrote a mail to HP support but they replied that its out of warranty hence they will not be able to help.
If some genius can help me I will pray for him/her that all his/her wishes come true.
Thanks you in advance.
Imroz Baig

I just got my HP Deskjet F2120 working in Windows 7. Here's how:
Insert the setup disk in your CD/DVD drive. Choose to view the files in Explorer. Scroll down to the file "Setup," which is identified as an application.
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ALSO check "Run this program as administrator" at the bottom of the window.
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Installed a new harddrive in my macbook pro. cannot connect to hp photosmart all in one printer!!

I, recently, installed a new hard drive on my MacBook Pro Laptop Computer (2007 model).
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Hello Lady22:
When you received your printer you should have received two insulation disks one is for Windows computers and the other one is for Mac ( Apple Computer) If you have the disks please install Mac disk. Apple computers do search and down load the parcel software so you can do basic printing commands. You need to find the program that is some where in your computer that allows you to hook up Pinters and Devices. Ounce you find this open it up then connect the printer cable to the lap top. The computer program will list HP's printers yuo need to select your printers model number. Then it will down load the drivers for it to run basic commands. Ounce they are download run a test to make sure it is working right. Contact HP's store and asked them to send you a new set of insulation disk. Your old disk may have fine dust film on them. Clean them off pior to inserting them If you use glass cleaner and fine cloth make sure they are dry off before you insert them. If you used them before maybe a speck of dirt blocked out parcel program that caused it not to install correctly . frrw

Problem with installing Solution Center for a HP Photosmart Premium All-in-One Printer - C309g

Hi folks,
I've searched many threads and found some directions to remedy this, tried them and have had no luck.
I'm running Windows 7. All updates are current. When I bought the printer I installed the software (on Windows 7 OS) from the disc and everything was fine. Fast forward a year and Solution Center stopped working.
Uninstalled all HP software to reinstall. I was only able to reinstall HP Update. I was able to load the basic drivers for print and scan, but not the entire software suite including Solution Center. The installation stops abruptly after "installing updates".
I even downloaded and tried "PS_AIO_06_C309g-m_USW_Full_Win_enu_140_175" and got the same result as the original installation disc.
What can I do with my printer (HP Photosmart Premium All-in-One Printer - C309g)???
Thanks,
Alex
This question was solved.
View Solution.

Hi jerseyal,
I hate to hear you are having issues. What suggestions have you tried? Did you get an error when installing? How are you connecting the device? Before completing the below steps run the print and scan doctor to see what it indicates and if the issue is resolvable through that tool(click + beside utility diagnostic tools, then download beside print and scan doctor). Click Here
If you are still experiencing the issue the steps below may help resolve it.
Try using the scrubber built into the software, then reinstalling from the current download available on the website.
From original printer installation CD:
1. Insert CD into drive, and then cancel the installer
2. Open My Computer, and then right click on the CD drive and chose open
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_ L4.bat for non-HP computers only.   For HP computers run the Uninstall_L3.bat NOTE: Performing level 4 uninstall on HP computer will negatively affect operating system functionality-HP and I are not responsible for damages or loss of data caused
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Use the following tool to clean the registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional.   You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
10. Download the full feature software and drivers Driver Link
11. Run the download to reinstall the printer
From a download:
1. Run disk cleanup on your computer
2. Download and run the software and drivers below.
3. Once the download is done extracting, cancel the download. Driver Link
4.. Press the Windows key + R on the keyboard to bring up the run menu.
5. Type %temp% in the run field and click OK.
6. Look for, and open the folder starting with 7z (Example: 7zS2356)
7. Open folder Util
8. Open folder CCC
9. Run the uninstall_ L4.bat for non-HP computers only.   For HP computers run the Uninstall_L3.bat NOTE: Performing level 4 uninstall on HP computer will negatively affect operating system functionality-HP and I are not responsible for damages or loss of data caused.
10. When the uninstall has completed restart the computer
11. Run Disk cleanup from Accessories\ System Tools
12. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
13. Use the following tool to clean the system and registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional.   You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
14. Download the full feature software and drivers Driver link
15. Run the download to reinstall the printer
Note: Depending on type of security software it may need to be disabled when re-installing unit. Also make sure the Adobe flash player is up to date.
Hope this helps!
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
I work for HP.

HP F380 All in one printer 64 bit driver fails to install

I have a HP F380 All in one printer. I donwloaded the driver for Windows 7 (64 bit). The installation program abbruptly dies with an error
Please advise how I should proceed now.

Hello shrijoshi,
I see that you're getting a runtime error when you are trying to install the HP Deskjet F380 on your Windows 7 (64 bit) machine. Please follow the steps listed below:
Hold down the Windows Logo key ( ) on the keyboard and the 'R' to open the run box, type %temp%
Look for, and open the folder starting with 7z (Example: 7zS2356)
Open folder Util
Open folder CCC
If you have an HP computer run the L3uninstall.exe . If you have a non-HP computer run the L4uninstall.exe
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Click Start , and then click Run .
In the Open box, type msiexec /unreg, and then click OK .
Click Start , and then click Run .
In the Open box, type msiexec /regserver, and then click OK
Run Disk cleanup from Accessories\ System Tools
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads .html
Now we can restart the computer
I would now like you to install the software using the HP Printer Install Wizard it was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer
Your HP F380 should now be successfully installed, if you run into any problems please let me know.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Installing HP PSC 1350 all-in-one printer/scanner

In the past, I could usually solve the "Offline" or "Not Connected" problems by unplugging my printer for a few minutes, but that no longer works. So, I decided to buy another one. However, just before clicking on the BUY button on Amazon, I decided to try to fix the problem one more time. Part of the "fix" was deleting my printer from the computer and then reinstalling it. This is where I'm now stuck. I deleted it, but I can't reinstall it. I get to the ADD window, but everything is grayed out. So, how do I install my printer? I might add that the HP instructions that I was following (OSX v. 10.9 Mavericks- Installing and using the printer on a Mac) are what got me this far.

Have you installed the v10.9 Mavericks compatible driver yet >> Software & driver downloads HP PSC 1350 All-in-One Printer | HP® Support
After you download the driver, open System Preferences > Printer & Scanners > Print
Delete the current printer by selecting it then click - (minus)
Then click + to add the printer back in.
That should load the driver for you.

HP 3520 All-in-One Printer Falls Out of Wireless Network Periodicially

We have an ongoing problem with our HP 3520 All-in-One Printer. We set it up for wireless printing and it works....for a while. Periodically, we find that it falls off the wireless network and will not print except when plugged into the USB cable. The problem is that my husband has an Ipad Air as his main device which he cannot plug into the printer and needs to have wireless working...and the main reason we bought this printer was to have wireless capability. We *think* that it may be falling off the network when we have a brief power outage or Internet outage, which happens occassionally for a short time. Also, on my laptop, although the wireless set-up to this printer has worked in the past, now I see that I can either connect my laptop to the Internet network OR the printer, but not both at the same time. How strange is that?
I have printed out the Wireless Network Test Results AND the HP Network Configuration Page, in case that information can be useful as we attempt to troubleshoot this problem.
Note that the printer is no longer under warranty.
I have reviewed numerous HP product support pages and feel as if I am running in circles. The help information is confusing to us and we have spent so many hours trying to troubleshoot this issue that my husband has completely given up on that printer and I am doing my best to try to save it since it is only about a year old.
We appreciate any help you can give us to remedy this ongoing problem.
PSCo

Hello there PSCo, Welcome to the Forums! I hope you enjoy your experience
I saw your post about your Deskjet 3520 dropping the network connection. It very well could happen if the power goes out or Internet disconnects. I have found a troubleshooting guide that is geared to help repair the wireless connection disconnecting. It will go further into detail about the causes and things to do to help.
I hope the steps work for you!
Printer Does Not Maintain Wireless Connection
Thanks for posting, enjoy the rest of your day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hi, I have a HP f380 all in one printer. I have installed new black ink cartridge and get error.

Hi, I have a HP f380 all in one printer. I have installed new black ink cartridge and get error stating please insert black ink cartridge.
Please Help

Make sure it is a genuine HP cartridge. Take it out and clean the contact on the cartridge and in the printer. Try again.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

My HP Photosmart C7280 All-in-One printer won´t print out documents, just pictures ...

My HP Photosmart C7280 All-in-One printer won´t print out documents, just pictures. I´ve used the printer, since it was new on the marked, and it has worked perfectly until a few weeks back. There is no problem printing out pictures, but only blank pages comes out when I´m printing out documents. Regardless if it is Word, Excel etc.
I´ve never used anything else than original cartridges, and the printer is used on Mac OS X 10.7.4. I´ve tried to reinstall the printer several times without any success.
Can anyone help me?

Hello,
Please print a Self - Test report.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01448018&cc=us&dlc=en&lc=en&product=3204785&tmp...
Can you see any of the colors as appear on the report sample?
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Tearing my hair out trying to install a HP all in one printer

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