TECH Support--Need help changing email/password

I have had my Skype account for several years now...and after getting my first smart phone recently, I've tried to add my account on the phone. But the email I used to create my Facebook page (which is how I link to Skype) is nonexistent now (i deleted it and got a new one). Also, my Facebook password does not apparently work when I try to change my email for my account.
I will supply whatever information is necessary to change my email--please help with accessing my current password or changing the email, if possible. Otherwise, I will ask that Skype deletes my account so I can make a new one. Thanks!

You must enter your user ID and password TWICE. Once for incoming mail, and once for the outgoing (SMTP) server.

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HT5312 Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT1338 I need help changing my password because i cant remember it.

Hi
I need help resetting my password on my computer.
thanks

Insert the original Instal DVD that came with the computer, restart the mac and choose 'Reset Password' from the Utilities menu.
If you don't have the DVD, follow the instructions here, carefully:
http://osxdaily.com/2011/04/25/change-admin-password-mac/

I need help changing my password on my laptop windows vista hp

I have been gone for over three years and now that I have returned I cannot remember my password to my laptop computer. It is an windows vista hp. Is there anyone who can help me?

Two options I can think of.
1-If you don't have files,photos on the laptop that you don't want to lose you can do a> System Recovery to restore back to Factory settings by tapping F11 key at power on.
2- Download PC LoginNow. Click the .exe file to extract the ISO file and use ImgBurn to burn the ISO to a cd. Boot the laptop with the cd to clear password.Download and Guides HERE
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Help changing my password

Hello, my acct has been hacked. I need help changing my password. I do not remember my security questions and i do not want the confirmation to go to my email, it would be pointless. Can someone help me ?

Contact the Apple account security team for assistance: http://support.apple.com/kb/HT5699. If you can prove your identity to them they can help you reset your password.

I need to change my password and am having trouble doing so

I need help changing my password on I touch, how do I do this?

Password for what?
What happens when you try?

I used to be able to email photos from my Lightroom software quite successfully. I needed to change my password several days ago in my gmail account. Now when I try to email photos I receive a message saying "Failed to establish connection with the outgoi

I used to be able to email photos from my Lightroom software 5.7 for MAC quite successfully. I needed to change my password several days ago in my gmail account. Now when I try to email photos I receive a message saying "Failed to establish connection with the outgoing email server. Please make sure you have entered the email account and password correctly."
I have been trying to get help from Adobe for 3 days. I have sent a message through "Get Support", 2 days ago, but no one has contacted me. I have tried by phone, but no one will help me. When I purchased Lightroom in May, 2014, I was able to receive phone help. I am now told that I don't qualify because I am not a Creative Cloud customer. I have been assigned a case number 186291729.
PLEASE HELP ME FIX THIS PROBLEM

I, too, have this problem. I see no one is responding with a solution? Hello? Can someone please advise?
Oh, and, yes, I have manually verified repeatedly that the information I gave to Lightroom is correct, and I still get the same error message when I try to validate.

I forgot my security question answers, but i need to change my password. Help me

I need to change my password because I let my disgruntled (ex) boyfriend use my account, and I don't want him to charge anything to my card. I made this account year ago back in high school and the answers I've provided for the security questions are apparently incorrect. However, I desperately need to change my account password. How can I recover/write new security questions????????

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

I need help changing my security information because i forgot it and i clicked forgot your answers on the apple website and its sopost to send me an email saying how to reset it but i never got an email

i need help changing my security information because i forgot it and i clicked forgot your answers on the apple website and its sopost to send me an email saying how to reset it but i never got an email.

Contact iTunes support:
http://www.apple.com/support/itunes/contact/

I went to silence my iPhone 5s and had a box pop up--looked like one of those boxes telling me turning on Location Services would help--telling me I needed to change my password within 60 minutes.....I turned the phone off. Can anyone explain this to me?

I went to silence my iPhone 5s and had a box pop up--looked like one of those boxes telling me turning on Location Services would help--telling me I needed to change my password within 60 minutes.....I turned the phone off. Can anyone explain this to me?

I went to silence my iPhone 5s and had a box pop up--looked like one of those boxes telling me turning on Location Services would help--telling me I needed to change my password within 60 minutes.....I turned the phone off. Can anyone explain this to me?

HT204088 I need help with my password I forgot the alternative email and securtity question answers

I have an itunes account and my children keep charging my credit card . I need to change my password but......
I don't remember the alternative email address used and don't remember the security question answers.

First off, all caps is considered shouting. Bad idea.
As for your actual question -- a bit more information is required. Do you need to change the password for your user account? Your user account is what you login to when you turn on your computer. It might be setup so you don't have to enter your username and password when you boot up. It is set this way if you can turn it on, and when it's done starting, you see a desktop and dock and can use your programs. On the other hand, you might have to enter your username (either by typing or clicking on your icon) and then your password. After doing that you will be at the desktop.
If you can't get to the desktop be, it means you aren't typing the password correctly. Passwords are case sensitive -- perhaps you just need to turn caps-lock off -- e.g., "PASSWORD" is not the same as "password" and if your password is set to something like the latter, typing the former will always fail. If you don't know the password, you can reset it by booting from the system install discs (put in system disc, hold down "c" while turning on the computer, ignore the open popup regarding installation, from the menu, choose the option for resetting the password, choose the user you wish to reset, and then enter a new password).
On the other hand, if you get to your desktop and can use programs, the above is not your problem. Instead, you are having a problem loging into your mail account because you don't know your password. In that case, your only option is to contact the mail service provider and ask for your password. That issue has nothing to do with your operating system.

I need help changing the previous owners id and password

I bought a use macbook Lion os-x 10.7.5 software. My apple id and password don't work because the previous owners password is still in there. I have tried to get to the Disc Utility by restarting and holding the control, alt/option and r keys but it just starts up to the normal screen. No disc utility. Any suggestions?
thanks, carl s

If you started holding the Option key, and only saw Macintosh HD rather than that and Recovery, then it seems that Recovery is missing or damaged on your computer. Some models of MacBook will start in Internet Recovery if you use Command Option R; although it seems that yours is not suitable.
If you are able to start in Single User mode (hold Command & S at the chime), then you may be able to follow the steps below to change the password. Print them out first, & make sure that you know the name of the user that you wish to change. This won't alter the AppleID name & password that were used to install previous software, so you may still need to erase & (re)install yourself; starting with the relevant install DVD(s) which are usually available from Apple for around $20, if you call with the serial number.
Start in Single User mode & wait for the :/ root#    prompt to appear
type        mount -uw /        then press enter (the slash is important)
again, wait for the :/ root#    prompt
type    passwd username
then press enter (swapping 'username' for the name you need to change the password for)
You should see
:/ root# passwd username
Changing password for username
New password:
You now type a password, which won't be shown onscreen, then press enter
then you should see
Retype new password:
type the same new password again, then press enter.
wait for the :/ root#    prompt, then type     reboot    & press enter

My email account was hacked. Had to change email password, now unable to send email from my ipad

My email account was hacked. Had to change email password, now unable to send email from my ipad. I am such a novice technically, and have no clue what to do. Please help!

Hi Skiddishchloe,
I'm sorry to hear you are having issues with your email account and your iPad. If you are having issues sending mail from your iPad after changing your email password, you may find the information and troubleshooting steps outlined in the following article helpful:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Sincerely,
- Brenden

HELP! I NEED HELP WITH MY PASSWORD

I RECENTLY PURCHASED MY IBOOK FROM AN INDUVIDUAL AND I CANT SET UP AN EMAIL ADDRESS OR ANYTHING ELSE BECAUSE IT SAYS THAT MY PASSWORD IN INCORRECT.THE USERNAME THAT POPS UP IS MY NAME.I NEED TO FIND OUT HOW TO TAKE CARE OF THIS.ANY HELP? THANKS!

First off, all caps is considered shouting. Bad idea.
As for your actual question -- a bit more information is required. Do you need to change the password for your user account? Your user account is what you login to when you turn on your computer. It might be setup so you don't have to enter your username and password when you boot up. It is set this way if you can turn it on, and when it's done starting, you see a desktop and dock and can use your programs. On the other hand, you might have to enter your username (either by typing or clicking on your icon) and then your password. After doing that you will be at the desktop.
If you can't get to the desktop be, it means you aren't typing the password correctly. Passwords are case sensitive -- perhaps you just need to turn caps-lock off -- e.g., "PASSWORD" is not the same as "password" and if your password is set to something like the latter, typing the former will always fail. If you don't know the password, you can reset it by booting from the system install discs (put in system disc, hold down "c" while turning on the computer, ignore the open popup regarding installation, from the menu, choose the option for resetting the password, choose the user you wish to reset, and then enter a new password).
On the other hand, if you get to your desktop and can use programs, the above is not your problem. Instead, you are having a problem loging into your mail account because you don't know your password. In that case, your only option is to contact the mail service provider and ask for your password. That issue has nothing to do with your operating system.

Need to change iCloud password not apple id

MY ICloud (email) id and password are different than my Apple ID. My ICloud (.ME) account has been disabled for security and I need to change my password. Changing my apple id password does not do it. How do I change just my Icloud email password?

I solved it. I forgot that my email id is actually a 2nd apple id. Why couldn't one of the experts have explained that when so many people had the same unanswered question? It was simple. In the apple id "iforgot" screen, instead of entering my apple id (for Itunes etc.) I entered my .me address. Then changed password to re-enable my email. Jeez!

TECH Support--Need help changing email/password

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