Technet Virtual Labs not Working

Recently I have not been able to launch the Technet Virtual labs for Systems Center Operations Manager 2007.  I get the following message after the lab starts to build:
     We're sorry, but your request has failed.
     Please try again later or contact customer service to address the issue.    
I used a few of the labs late last week and early this week, but now I get that error every time I try them.  I've cleared my IE cache, rebooted, and even logged in under another i.d. on my laptop.  The SCOM 2012 labs seem to work, but that's
not what we're using.
Is the problem on Microsoft's side?
thx,
LM

Slyth:
1) responding to an 'answered' thread with a new question is a bad idea, because new posts are often missed in 'answered' threads since the answer was already found.  If you have a new issue, feel very free to start a new thread.
2) If you need help with Virtual Labs, 
- start here: http://technet.microsoft.com/en-us/virtuallabs/default
- click "View System Requirements for Virtual Labs" in the red box (*not* the 'support' link at the top, sorry this is confusing)
- Find this text at the top:
Read below for the full list of system requirements or use this link to check
your system requirements. For support, email [email protected]
 Thanks,
Mike
MSDN and TechNet Subscriptions Support

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