Technical Abbreviations for System Status in stwb_2
Hello Gurus,
We have created a custom transaction with different user statuses.
Not able to find, where & how these user statuses are aligned with system statuses.
In service desk, we assign the user status. But when we look at the status report from test plan management screen(stwb_2), it displays the system status.
Some issue with these system statuses that their actual textual representations are not displayed, and instead their technical abbreviations like E0009, E0010, E0011, E0012 are getting displayed.
Can anybody throw some light in solving this issue? Your help will be greatly appreciated.
Thanks & best regds,
Alagammai.
Hi Xavier,
Pls ignore my last reply. I have checked in the wrong system. I was able to see the custom transaction created by me. I was also able to see the textual representations as below for the technical abbreviations in table TJ30 as below.
E0009 Fixed
E0010 Retest
E0011 Re-Open
E0012 Closed
FYI, I am able to see the correct textual representations like "Fixed / Retest / Re-Open / Closed" in the crm_dno_monitor screen.
The problem is only when I try to see the same service desk messages from the "Messages Tab" of stwb_work transaction. Hope now I am clear about where I am getting the issue.
Again I am assuring you that the text equivalents are not missed out or blank anywhere. They are present in the table TJ30. Do you have any clue that can solve my issue?
Thanks & Best regds,
Alagammai.
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