Technical monitoring status shows grey

Hello,
Checking the technical monitoring status, it shows grey
Checked the error & it shows the extractor not executed.
When checking the extractor status, its executed for host & not for the ABAP instance. Please assist.
Other systems have the extractor info as below
Thanks,

Hi Magesh,
Pls refer below notes & links
1853160-Grey Host Metrics in Technical monitoring
System Monitoring grey status
SOLMAN 7.1 Technical Monitoring - System Monitoring - Host Grey
Regards
K.N

Similar Messages

Technical monitoring system status is showing grey

Hello experts,
I have sucessfully configured Managed system and techincal monitoring for one your system.
But i am nto able to see alerts and system staus is Grey for all the tabs.
Attached is the screen shot of system SBI which newly configured.
Please let me know which action is required to resolve this error. Your response is higly appreciated.
Thanks and Regrads
Ravi Pandey

Hi Ravi,
Please check this note.
1819848 - All metrics are grey in Technical Monitoring
2016745 - Grey metrics information required for analysis in technical monitoring with SAP Solution Manager 7.1
Also execute TCODE MAI_TOOLS on solman and refer SAP Note 2016745 for more info on inputs.
Regards,
Divyanshu

Monitoring Status is Still Gray [Not Performed] When Technical Monitoring Setup DOne

Dear SAP Expert,
I have problem when setup technical monitoring SAP system through t-code SOLMAN_SETUP in Solman.
Managed system configuration (satellite system) was configured with green indicator for all steps.
Technical monitoring (system monitoring) steps were configured also with green indicator for all steps.
After configure technical monitoring, i found the status of monitoring status for that satellite system still gray (not performed).
And after 2 day the status is not changed yet to another indicator.
There is no problem with network firewall and server firewall.
Is there anyone of you have experience to solve this problem?
Please help me to solve this problem.
Thanks & regards,
Husin.

Hi Husin,
If the status is still grey please re-execute the steps mentioned in SAP note 1819848 - All metrics are grey in Technical Monitoring to see if this helps.
Kind regards,
Roland

I have a L7680 All in with two new print heads but the new cyan/magenta shows yellow monitor status.

I have a L7680 All in with two new print heads but the new cyan/magenta shows yellow monitor status. Ink status, cyan more than 50% and magenta is a 25% w/no low ink warnings... Just ran a clean print head again, print out looks good now but the status of the new cyan/magenta shows yellow monitor status. Is it time to buy another..When I purchased this printer it had to be replaced 3 times because of problems... Just a lemon?
thx for your help in advance...
Jim

Could you share a link to the page?
Seeing it in context and in our browsers is much easier to debug.
If not, make sure to run the validator here The W3C Markup Validation Service and clear out any problems. HTML errors, especially structural ones, will cause all kinds of display problems in various browsers/versions/platforms.

SOLMAN 7.1 Technical Monitoring - System Monitoring - Host Grey

Hi All,
Wondering why my host monitoring in system monitoring is greyed out? I managed to get Technical Systems, Database and others work well but not Host Monitoring.
I checked SAPHOSTAGENT is running fine, DAA and wily as well. Also, all updated to latest version. Template assigned to Host monitoring as well. All troubleshooting and logs leaves no clue.
Any idea as i've run out of ideas.....
Cheers,
Nicholas Chang

Hi Roland,
I did check and below are what it returns:
Configuration XML 7.01.01.20120305075238 did not reach the agent. Agent XML:
No measured values have been reported by data provider.
No measured values were ever calculated.
However, when i click on the "FIX" icon, nothing appears........
I've changed the metric for "Host" managed object, assign and activate, rerun technical monitoring setting.
i dont find any useful thread on SDN nor SMP. I've drill to landscape browser, agent log, daa log, extractor and etc but to no avail. However, i did get host info on Wily and E2E.... just wondering???
Any clues?
Thanks,
Nicholas Chang

Technical Monitoring - Grey Alert

Hi Experts My alerts in the technical Monitoring are grey, the system don't read the information. The system was configured and worked in the past, but now don't read any information into the technical monitoring What i can do about?

Hi Carlos,
To get more information on the issue please do the following:
1.Access the context menu by clicking on the small triangle next to
the grey metrics
2.Then select "Metric Troubleshooting".
You'll see a list of checks performed on the metric which should tell us
where things went wrong.
Please also check SAP note 1819848 and reexcute the steps mentioned here to see if this helps.
Kind regards,
Roland

Technical Monitoring for Logical host name

Dear experts,
We are in mid of technical monitoring finalisation.
one of the interesting thing which i found with respect to the logical host name, we installed SMD agent on Virtual host name and our system is not with HA environment and no clustering. It is just a system with single instance.
During the managed system configuration all the physical and logical host name reported by SMD autodiscovery, all went fine. But in Technical monitoring shows only virtual host name with the updated alerts , and logical host name only shows grey alert.
virtual host shows alert here
logical host name shows grey
how can i get alert displayed for logical host name too? do i need to do some settings at the OS level , could you guide us?
Thanks
Jansi

Hi Giri Raju Ayyagari,
I am sorry, seems you are still not able to get my issue, moreover you get diverting my issue
Here the problem is not at all related to agents on fly. thats the separate topic.
We are having issue on Logical Host names where there is no HA environment, means only One logical host name created.
I raised to SAP, l will update once the update from SAP given.
Best regards
Jansi

Process chain status shows incorrect status

When ever i receive bad data requests from R/3, BW pulls the error requests into a separate PSA and pass-thru the good once in another PSA and then into datatarget.
However the overall status is green for the job/package and the package when executed in ProcessChain does not show an errors. But the errors are not noticed until user notices it in the qyuery.
How to capture such errors and notified, is their any automation possible? I have setup e-mail on process chain failures but these kind of errors are not captured because the overall status of request is GREEN.
Here is the status on infopackage.
Incorrect data records - error requests (total status GREEN)
Diagnosis
Data records were recognized as incorrect.
System response
The valid records were updated in the data target and can be used in reporting.
The incorrect records were not written to the data target, but were posted retractively under a new request number in the PSA.
Procedure
Check the data in the error requests, correct the errors, and post the error requests.

Hi Gopikrishna,
Please check if "Error Handling" in the Update Tab of your Infopackage has been enabled, I guess it is.
If this has been enabled , then the error recs will be isolated and only the Correct records will be posted into the Data Target. It is the responsibility of the BW Administrator to identify such errored records, correct them and Post it back to the DAta target. Because error handling is used, the Monitor will show Green, as all the error recs have been separated.
To avoid this, you have to remove Error Handling from the INfopackage, then you will see the Load failing and the Process Step in the process chain would turn RED with the corresponding error messages.
Regards,
Praveen.

Approval process monitor status turn to "Initiated" instead of "Pending", so awe is not routed

When I submit a transaction, after successful submission in approval process monitor the status has turn "Initiated" instead of "Pending". That's why it's showing "Not Routed" for the next approving person. So that worklist is not populated.
Please suggest me to resolve this issue.
Process Monitor as follows after submission:
Separation Approval Process (Stage)
Initiated (Monitor status)
Approval Routing from Unit HR (Path)
Not Routed    (Step)                                                    Not Routed      (Step)
Multiple Approvers                                                     Multiple Approvers
STATEHR ROLEUSER SEPARATION                              Central Hr
(Userlist)                                                                        (Userlist)

Looking at the error message "The Network Adapter could not establish the connection" , It appears hostname and port may be incorrect. Review the targets.xml under E:\oracle\product\10.2.0\db_1\SAP_solman_SDB\emd and
emoms.properties under E:\oracle\product\10.2.0\db_1\SAP_solman_SDB\config folder to make sure host ( sap_solman) and port (1527) are correct.
As far as setting the environment variables goes, you can go to control panel -> system -> advanced -> environment variables and set the ORACLE_HOME and ORACLE_SID
-Ramesh

Technical Monitoring - Mail: Acknowledge/OK

Hello experts,
I have three questions about mail notification in solution manager technical monitoring.
1. Acknowledge
Also when I postpone an alert in technical monitoring (maybe 1 week back) I receive an email about the problem.
Is this a bug?
2. OK/Acknowledge-Mail
Is there a possibilty to receive also an email, when the status is changed to "Acknwoledge/postponed" or to green-status (=OK)?
Kind regards

Hello Roland,
yes, but this does not make sense.
Because, I also hid the alert because I am already informed about the issue.
And so I don't want to get spamed with 100s of mails.
And I also would like to acknowledge my colleagues, that already one guy is working no problem.
Especially durring night-shifts.
Kind regards

Technical Monitoring - DBA Connection red (failure)

Hi experts,
I have the following problem.
In technical monitoring I have one managed system, on which the DB availability check is not working.
The DB is a Sybase ASE 15.7
In solman_setup->system config the DB connection is configured well (green status).
Also if I open the dbacockpit of solution manager, I can see the DB of the managed system and the connection checks are working fine.
But in technical monitoring, I get the alert that the DB is not available and also that "DBA Cokcpit Connection Status" = failure.
If I go to the details of the alert, I also can't see the problem.
I did already remove and add the system more often. Further I also did remove the connection in dbacockcpit and created it again.
But now I don't have any further ideas.
Hopefuly somebody can help me.
Thank you

Hi Christian,
1st let us find the error related to this.
Follow below KBA to find out the error that is causing the issue.
2016715 - Metric Troubleshoot using MAI Tools
Since, you are motioning a remote ASE database, make sure the below KBA is read and applied.
1532253 - SYB: Remote DB Monitoring for SAP Sybase ASE
Regards,

Technical monitoring SAP ERP 6.0 NW 7.0 SP 28 in Solman 7.1 SP10

Dear All,
Solution manager 7.1 with SP 10.
Added manged system SAP ERP 6.0 NW 7.0 SP 28.
completed managed system and technical monitoring.
But still not getting system in Technical monitoring -> system monitoring work center.
Regards,
Nikunj Thaker

Hi Nikunj,
Please check following:
1831983 - How to display dashboards from SolMan 7.1 SP05;
http://servcie.sap.com/rkt-solman > SAP Solution Manager 7.0 > Technology Consultant & System Administrator > System Monitoring / Administration
www.service.sap.com/slr -> Service Level Reporting
www.service.sap.com/ewa -> EarlyWatch Alert
Here it is described how to activate such reportings.
1909531 - Metrics in Interactive Reporting - Solution Manager 7.1
All those points are covered by the ALM Reporting dashboard and other
dashboards which are mentioned in 1831983 (and the SAP
Documentation) which was already provided in this message. Please also
check following notes:
1862024 - ALM Dashboards not showing any information
1570399 - Solution Manager BI reporting
Thanks
Vikram

ABAP Central Service not available alert in Technical Monitoring

Hi Gurus,
Need help with this alert which i am getting from Solman 7.1 SP10.
ABAP Message Server Status
XXX-ABAP
3
3
3
No process found for: msg_server(.*)
I have already checked following notes but no luck
1419603 - Missing ABAP SAP Central Services (ASCS) instance in SLD/LMDB
1916237 - ABAP Central Service not available alert in Technical Monitoring
Our managed system kernel is 720 P 401 as per-requisites for the sld registration.
Have tried few things here and there but no luck.
Please suggest is any has any suggestion or solution.
Dev

Hi Roland,
I followed the note 1717846 and performed all the steps successfully.. But still no luck with ASCS in SLD.
Any ideas or suggestions .?
Attaching the logs for your reference:
Tue Apr 15 15:52:23 2014 Parsing XML document.
Tue Apr 15 15:52:23 2014 Supplier Name: BCControlInstance
Tue Apr 15 15:52:23 2014 Supplier Version: 1.0
Tue Apr 15 15:52:23 2014 Supplier Vendor:
Tue Apr 15 15:52:23 2014 CIM Model Version: 1.5.29
Tue Apr 15 15:52:23 2014 Using destination file '/usr/sap/XXX/SYS/global/slddest.cfg'.
Tue Apr 15 15:52:23 2014 Use binary key file '/usr/sap/XXX/SYS/global/slddest.cfg.key' for data decryption
Tue Apr 15 15:52:23 2014 Use encryted destination file '/usr/sap/XXX/SYS/global/slddest.cfg' as data source
Tue Apr 15 15:52:23 2014 HTTP trace: false
Tue Apr 15 15:52:23 2014 Data trace: false
Tue Apr 15 15:52:23 2014 Using destination file '/usr/sap/XXX/SYS/global/slddest.cfg'.
Tue Apr 15 15:52:23 2014 Use binary key file '/usr/sap/XXX/SYS/global/slddest.cfg.key' for data decryption
Tue Apr 15 15:52:23 2014 Use encryted destination file '/usr/sap/xXX/SYS/global/slddest.cfg' as data source
Tue Apr 15 15:52:23 2014 ******************************
Tue Apr 15 15:52:23 2014 *** Start SLD Registration ***
Tue Apr 15 15:52:23 2014 ******************************
Tue Apr 15 15:52:23 2014 HTTP open timeout = 420 sec
Tue Apr 15 15:52:23 2014 HTTP send timeout = 420 sec
Tue Apr 15 15:52:23 2014 HTTP response timeout = 420 sec
Tue Apr 15 15:52:23 2014 Used URL: http://sapr6bv:51600/sld/ds
Tue Apr 15 15:52:23 2014 HTTP open status: true - NI RC=1
Tue Apr 15 15:52:23 2014 HTTP send successful.
Tue Apr 15 15:52:23 2014 Return code: 200 --- Return message: (OK)
Tue Apr 15 15:52:23 2014 HTTP response: Success. HTTP status code: 200
Tue Apr 15 15:52:23 2014 ****************************
Tue Apr 15 15:52:23 2014 *** End SLD Registration ***
Tue Apr 15 15:52:23 2014 ****************************

Status showing Pending Preced.task in UCMON

Hi Friends
Please help me to solve the problem of "Status showing Pending Preced.task in UCMON ".
I executed all the tasks right from Period Initialization to Validation of cons.data.
But all the Tasks status shows that "preceding task is pending".
The Status of the all the Tasks group are in "Incomplete"
Help me how to correct them .
Thanks &Regards
Suraj.

Hi Dan,
Thank u for responding.
We got only one Hierarchy i.e Cons.by Legal .
Cons.Monitor --> Task Hierarchy --> Cons. by.legal.
But we do have Regional Hierarchy in Consolidation Group.
Cons.Unit --> Cons.group --> 1.Cons.by Legal,
2.Cons by Region.
In UCMON we are executing the tasks for 1.Cons. by Legal Hierarchy
we did not taken the Cons.by Region Hierarchy at all in UCMON.
please help me to solve the problem.
Thanks & Regards
Suraj.

Clq status shows quorum server offline even though the clq service is runni

Hi,
In a 2 Node + 1 QS sun cluster 3.2 cluster, clq status is showing quorum sever offline even though the clq process is running on the quorum server. to make the quorum server online, i have to either remove and add the quorum server from cluster, or incase if there is a failure on any one of the node's both th nodes will reboot and once both joined to the cluster, I can see clq status showing quorum server online!!!
Why is the quorum server going offline automatically?
Any help would be highly appreciated
Many thanks in advance
Ushas Symon

Hi,
I asssume you mean the scqsd process is running on the QS, right?
A QS is shown as offline, it the monitor could not reach it when it last tried. This is usually due to a networking problem.
If you issue a clq status, the monitor checks again and if it can reach the QS will change its status back to online.
If this does not happen, check your logs, what kind of error message showed up.
Does clqs show on the QS show the correct information?
It is obvious, that if a node dies and the QS has been offline prior to the node death, that the other node will die as well due to lack of quorum, i.e. it has less votes than needed. You seem to have a basic networking problem or something is really wrong with your QS.
Regards
Hartmut

Technical monitoring status shows grey

Similar Messages

Maybe you are looking for