Technical quicktime support?!

where do i get fast & cheap technical support concerning my quicktime & multicast questions?
i have a quicktime pro serial number.

Hmmmm, exactly what to do consider cheap?
If you have AppleCare then technical support is FREE for 3 years. If you don't have AC, then tech support I believe is around $40.<--- Cheap enough for ya?
Apple Discussions is FREE.
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Similar Messages

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    Does quicktime support flash video or flv format

    Not natively; it only works if Perian is installed, and then only in Mac OS X 10.8.5 or earlier.
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  • No QuickTime support for playing video?

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    Am I doing something wrong or missing something? I have 3.0 OS on both phones.

    The iPhone includes QuickTime support - you can watch videos via Apple's website and other websites with video provided via QT, but the video must be in the proper format for the iPhone. YouTube converted all YouTube video for the iPhone's YouTube app in QuickTime format or in a video format that is supported with the iPhone via QT.
    Copied from this link.
    http://www.apple.com/iphone/specs.html
    Video formats supported: H.264 video, up to 1.5 Mbps, 640 by 480 pixels, 30 frames per second, Low-Complexity version of the H.264 Baseline Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; H.264 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Baseline Profile up to Level 3.0 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats

  • Is QuickTime support Mp4 file with Multiple SPS(Sequence Paramter Set) ?

    Hello EveryOne.
    I am in much trouble... plz help me. Thanks
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    You didn't answer probably the most important question: whether you're using hardware or software Mercury Playback Engine (MPE). However, since you've set Maximum Render Quality on, it's largely irrelevant.
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  • HT1923 the older version of apple sofware update cannot be removed. contact your technical group support

    he older version of apple sofware update cannot be removed. contact your technical group support?

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
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  • Does quicktime support mpeg files

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    Mavericks, Mountain Lion, and Lion with QuickTime Player do support some MPEG2 formats, e.g. m2v video only files. Some additional MPEG2 formats can also be played with the (paid for) Apple MPEG2 QuickTime Component and the old QuickTime Player 7.6.6 however this combination still cannot play properly MPEG2 with AC3 audio. As an example nearly all VOB files will not play properly with either of these two combinations.
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    Note also that some people call H.264 files MPEG files although it is a totally different format.
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  • Will Quicktime support PPAPI? Does it already?

    Quicktime is blocked in Chrome, IE Explorer, and Firefox, but not yet in Safari. Can I count on this being true in the future?
    Let me explain my problem:
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    But hurrah! My clips work in Safari without so much as a complaint! Does this mean (a) that Apple has simply not decided to block it yet? Or (b) that they've solved the problem, and if I switch my whole developing system to HTML and tell my readers just to stick to Safari I'm out of the woods on this?
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    Thanks for the links, but the first one appears to require Quicktime, and I thought the whole point was to try to use HTML5's built-in video player instead of a plug-in. The second one is encouraging to the degree that it tells us the problem is solved, but does not tell us what the solution is.
    Turning to why my results differ from what you would expect, in hopes of shedding light on the matter, here are the three versions I've tried:
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    <html>
    <head>
    </head>
    <body>
    <embed src='124_1583 ix rock, ix get lotta moneyQ.mov' controller='true' height='350' width='460'
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    </body>
    </html>
    2. This code (without the supposedly required end video end tag!) works immediately in Safari but imperfectly in that the only frame by frame capability is clicking within the progress bar at random locations. It does not work at all in Chrome or IE.
    <html>
    <head>
    </head>
    <body>
    <video width="460" height="350" controls
      <source src="124_1583 ix rock, ix get lotta moneyQ.mov" type="video/mov">
    </body>
    </html>
    3. This code (even though it has the supposedly required end tag - as per example code on the web) does not work at all in any of the browsers I've tested, including Safari.
    <html>
    <head>
    </head>
    <body>
    <video width="460" height="350" controls>
      <source src="124_1583 ix rock, ix get lotta moneyQ.mov" type="video/mov">
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  • Message for Itunes and quicktime support personnell...

    why won't you fix this bug?? your support personnel don't know wat is going on with these registry errors and quicktime. give us an email address or something so we can contact you! you have a serious error and this has been going on for too long... FIX IT!!!

    the registry error i am getting is simply this:
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    yes i have tried editing in in command prompt.
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  • HT201232 I m fron india where can i contact apple technical team support ?

    I m from India where can i contact apple technical support team ?

    See here: Contact Apple for support and service - Apple Support

  • Why doesn't Quicktime Support MPEG-2 with AC3 sound?

    Last summer I bought a Mac Mini so I could use iMovie and iDVD to convert and edit my 20 year old VHS tapes of family events to DVDs. This Christmas I got a Samsung DVD Recorer-VCR unit that easily copies VHS to DVD in MPEG-2 format with AC3 sound.
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    Is Apple purposely making it impossible to do what I'm trying to do?
    Why doesn't Quicktime or iMovie support MPEG-2 with AC3 sound?
    Is there some other sound format that is normally used with MPEG-2?
    Why would someone create software that reads movie files but doesn'rt read the sound that goes with them?
    If I can't hear my little girl sing on these movies, then this whole project is a big waste of time and money!!
    I hope someone from Apple can give me some answers.
    A frustrated father,
    R. Leifield

    FWIW, MPEG is a distribution format, not an editing format. The best way would be to convert VHS to DV, edit it in iMovie and burn THAT to DVDs.
    Sure, MPEG is a nice compressed format taking much less space than DV but the compression takes away quality.
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    See also:
    http://www.sjoki.uta.fi/~shmhav/SVCDon_a_Macintosh.html#edit_convertMPEG

  • LR4 Quicktime Support = ProRes Movie Files aren't working !

    Hi,
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    If I move the playhead about it will take about 30 seconds for LR4 to update to the frame where the playhead is located...
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    Could you post a link to a file you've downloaded that QuickTime Player doesn't play or gives you these error messages?
    Some Windows Movie Maker files will never be playable on a Mac. Some codecs are Windows only.
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  • No quicktime support?

    Tell me Im making a mistake.
    Got a load of quicktime files on my desktop, wanting to import them to iMove 08 but when I go through the conventional import method the files are greyed out and also it wont let me drag and drop them in
    Any light?

    Tell me Im making a mistake... Got a load of quicktime files on my desktop, wanting to import them to iMove 08 but when I go through the conventional import method the files are greyed out and also it wont let me drag and drop them in
    You are making a mistake when you think that iMovie '08 will automatically convert non-editable compression formats to editable ones as previous versions of iMovie did. iMovie '08 edits files in their "native" compression format. If that format is non-editable, then iMovie '08 ignores them until you manually convert them to whatever compression format you both want and can edit them in.

  • Quicktime support for Windows Vista  64 bit OS

    Are there plans to support the Windows Vista 64 bit operationg system?

    Yes, I also got the instruction from the installer to "use the 64-bit installer", but there doesn't seem to be one. APPLE - ARE YOU LISTENING HERE? Strange that your installer gives seemingly impossible instruction.

  • Updaded AME, lost QuickTime support.

    Only format options showing up are FLA, MPEG, and h264. Any idea what's going on?
    I've tried some suggestions in other forums incl. editing the encoder loader txt file, but can't seem to get things to work.
    AME is v 6.0.2.81. Any help appreciated!

    Thanks Todd,
    I already have FCP intstalled and the Quictime and Prores components from Apple. However, my version of AME CS5 only gives me the following options:
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  • Cisco Technical Support v3.7 - New Features

    Accurately Update Installed Location. The Cisco Tech Support mobile application—available for Apple or Android—provides smartphone and tablet access to critical Technical Services support such as support documentation, service request creation and update, serial number scan and lookup, and contract entitlement.
    Now we have enhanced this robust application with new features for Cisco Support Contract holders. It’s easier than ever to search for support cases, including by RMA number. Push notifications let your customers know when a TAC engineer is assigned to a case opened in the mobile app. Tap on the notification, and we'll launch the app and take you straight to your support case.  And, you can easily and accurately update device Installed base information with a click. Simply scan the Cisco product bar code using a mobile device’s camera and, at the prompt, use the GPS function of the mobile device to pinpoint the installed location of that device. Or, if preferred, input the address manually. As soon as the location information is verified and associated with your customer’s service contract, they’ll be sure to receive faster, more accurate service. And you and Cisco will have more complete and accurate customer information for service and renewals.
    Have you not tried the app before? The app is broken into two types of content - Entitled and Non-Entitled. If a user has an active support contract they can:
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    Have access to aggregated support information (config guides, data sheets, installation instructions, etc), software downloads and community content specific to a model via "Product Information" then "Select a Product"
    Access to support related videos, podcasts (includes TAC Security Podcast) and RSS Feeds (includes several several nice security related feeds).
    Related Links:
    iOS Download Link: Cisco Technical Support on the App Store on iTunes
    Android Download Link: Cisco Technical Support - Android Apps on Google Play
    User Guide:  http://www.cisco.com/web/fw/tools/tsmap/UserGuide_iPhone.pdf
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    Regards,
    Dave Dubé
    Product Manager
    Cisco Services

    thanks for bringing the Cisco support app.
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