TechTool Deluxe Crash During Video Ram Test

I have a 2008 20" iMac and I keep getting random freezes. The cursor will move bet every other function is disabled. I tried to use the TechTool Deluxe to try and figure out the root of the problem, but everytime it gets to the video ram it crashes. I unchecked the video ram test and all the tests after it ran smooth. Btw I'm running Lion with Intel dual core

Hi There.
The techtool crash is a known issue:
2)
Will TechTool Pro 6 be compatible with Lion? - Micromat
TechTool Pro 6 is currently in testing with the current developer build of Mac OS X 10.7 (Lion). ... Video Memory Test is non-functional, and may crash the app.
http://www.micromat.com/techtool-pro-6-knowledgebase/will-techtool-pro-6-be-comp atible-with-lion
But most importantly, i am also experiencing the same kind of crash, where the mouse is still active but the computer has a complete lockdown.
My computer is a 2.2Ghz intel core2 duo, with 4gigs and 10.7.3.

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AppleCare: TechTool Deluxe crashed during test...

Hi Everyone! Has anyone experienced the AppleCare TechTool Deluxe crashing during testing? After installing Leopard on my MacBook, I tested each application to find out if it runs fine. And I came up up to TechTool Deluxe, and I get a popup window saying, "TechTool Deluxe has not been fully tested with Mac OS X 10.5 or later. Application will continue" with the continue button available. I clicked continue and ran a test and it froze up my macbook. It was stuck for a long time and I forced it to restart with the power button. Is there going to be a fix or update of TechTool Deluxe to properly run on Leopard? thanks for your help...

http://docs.info.apple.com/article.html?artnum=25186
http://search.info.apple.com/index.html?q=applecare%20techtool%20deluxe&lr=lang_ en&search=Go&type=
https://support.apple.com/techtooldeluxe/main?id=dl
+"TechTool Deluxe is an abridged version of the TechTool Pro diagnostic utility made by MicroMat. TechTool Deluxe is available only through Apple by purchasing the Apple Protection Plan for your Macintosh computer. Through the AppleCare Protection Plan, Apple provides technical support for TechTool Deluxe."+
As far as I know, Micromat has not yet updated TechTool Pro for Leopard compatibility and I would assume that until Micromat does, AppleCare TechTool Deluxe won't be compatible either. You should never use a disk or system utility with a system upgrade like leopard unless you know that it's compatible. Bad things can happen. Hopefully you haven't hosed your system. You can probably go to Micromat's website and see what their timeline is for upgrading TechTool Pro.
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Techtool deluxe on osx lion does not run video ram test

I ran Techtool Deluxe after having installed OS X Lion. When it gets to the Video Ram test it quits. If I disable this test all is fine. What's wrong with testing video ram on OSX Lion?
Thanks.
G

Same problem. I've been having a lot of weird issues ever since Lion. Safari has crashed about ten times in the last two days and my mac keeps logging off all by its self. It seems that Techtool Deluxe and Lion don't go well together...when it starts it says that it hasn't been tested with Lion, and they no longer include it with AppleCare, so it seems that apple has discontinued the application. I'd say that from here on out, Techtool Deluxe will simply be a memory of the past...so probably just don't use it anymore.

Premiere Elements 12 crashes during video editor launch

I have tried installing this as a trial and as a licensed version, both from a DVD and from the desktop. I get the following crash during startup of the video editor:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 12.0.0.0
Application Timestamp: 523cd4d5
Fault Module Name: dvacore.dll
Fault Module Version: 11.0.0.0
Fault Module Timestamp: 523cc5bf
Exception Code: c00000fd
Exception Offset: 00000000000698b6
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: fac2
Additional Information 2: fac2a5e0455ddc953003a7d6737e6f56
Additional Information 3: 849e
Additional Information 4: 849e9f8e49e92f5a6249cde48a76ced7
I have done the following to try to fix this issue:
Uninstalled and reinstalled Premiere Elements as noted above, along with deleting existing files.
Uninstalled/reinstalled Quicktime.
Updated all Windows Drivers.
Updated Video and Sound drivers.
Disk Cleanup
Disk Defragmenter

SDLeMire
Have you made any attempt to contact Adobe via its Adobe Chat to try to resolve this issue? To do so, please click on the following link
Contact Customer Care
set for
Premiere Elements
Adobe ID and Signing In
Adobe ID, sign in, and account help
Chat Panel
at this moment there is an active Chat Panel at the end of the path. If the web page set does not hold, then you will have to navigate to Chat Panel using the above titles as guides. Adobe Chat might offer you the opportunity for remote control of your computer for troubleshooting whereas we cannot at this user to user level. The above does not prohibit you from troubleshooting here as well.
Please try the SLCache renaming as detailed in the following
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
The error profile with dvacore.dll has been frequently seen in these forums for many versions of Premiere Elements.
Fixes have included creating a new User Account with Administrative Privileges and installing and running Premiere Elements in it.
In another instance the problem was reported to be due to share with a file server. And, so on.
Please review the above and then we can decide what next.
Thank you.
ATR

Error message AHT 1.2.3: Error code disp/13/2 in video ram test section

Hello to the forum,
i have garbage on the screen on my Titanium DVI 867MHZ, so i run AHT in extended session and on video test section the first test with green-red stripes on screen runs but then the message Error code disp/13/2 appears. Does that mean the display has a problem or the video-ram is faulty or the grafic chip?
Greetings iMacG5-User

Unfortunately, AHT's very cryptic messages are intended to benefit Apple technicians, not ordinary civilians. That said, any message about a video or display problem is bad news, because it probably means replacing either the logic board or the display, and each is very expensive.

Mezzanine crash during video effects editing

Hello all,
Premiere keeps crashing when I'm removing some video effects and I haven't been able to isolate if it's a specific one or just a general error. Has anyone seen this error?
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F:\ppro603_win64\PremierePro\Mezzanine\API\Inc\ComponentParamActo
When this error occurs, I usually get several that I have to click OK through. I make a point to save the project regularly as the errors eventually cause the application to crash. The funny thing is that I don't even have an F: drive.

I found maybe 30 references to Mezzinine.dll, for both Premier Pro and Premiere Elements. However, what I did not find was any sort of a fix - mostly "me too" posts, and then some commercial sites that claim to be able to fix all .dll issues. Sorry that I could not offer an fixes.
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HI, I have a late 2012 MBP running OSX 10.9 Mavericks with a 16gb RAM upgrade that I use as my primary work computer for video editing. I've been working in premiere pro cs6 with minimal issues for going on 2 years up until recently.
Whenever I render this video file, my graphics freeze up and the computer restarts itself. Just before it gets to the login screen it says "Your computer was restarted. because of an issue". What's going on??? I've had this problem a lot recently, and often multiple times a day!
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The OS at the bottom is incorrect. I'm running 10.6.8. I've tried to duplicate the problem since your last post and haven't noticed anything with activity monitor. Just backed up everything.......
On a side note, the itunes library xml was apparently corrupted. I'm a bit confused. It attempted to read/reimport my library information and was able to recall/recognize previous playlists and my entire library including videos/podcasts. But I have NO recovery of iphone backups. Why? I tried to restore my iPhone and it defaulted to factory settings without giving the option of choosing a backup, like it thought it was the first time iTunes saw the phone. How do I go about finding the backups? Are they gone with the corrupted library file. I've never had so much trouble with a mac before.....

Crashing during video play with iTunes open.

Within the past week I've noticed multiple crash/freezes. This has cost me dearly as I went two days without a backup on my iPhone and lost personal data. Is anyone else having similar problems? Is there something I'm missing? Here is the situation:
I have a 15" Macbook Pro 2.66Ghz Intel Core, 4G 1067 Mhz DDR3. I've had it for over a year with no hiccups.
At least three times in the past week and a half I have had the screen black out and audio skip/repeat with no way of recovering other than a hard boot. Each instance I've had iTunes open in the background; sometimes playing music, sometimes not. I've also had Firefox open to Youtube or running a video via Vimeo. When I use expose' to show all windows, it will crash/freeze. I could use expose 20/20 times with no problem and then all of a sudden it crashes when I use it the 21st time. All software on all apps is up to date. I have two external drives connected. This has only recently happened within the past week or two. Any ideas?

The OS at the bottom is incorrect. I'm running 10.6.8. I've tried to duplicate the problem since your last post and haven't noticed anything with activity monitor. Just backed up everything.......
On a side note, the itunes library xml was apparently corrupted. I'm a bit confused. It attempted to read/reimport my library information and was able to recall/recognize previous playlists and my entire library including videos/podcasts. But I have NO recovery of iphone backups. Why? I tried to restore my iPhone and it defaulted to factory settings without giving the option of choosing a backup, like it thought it was the first time iTunes saw the phone. How do I go about finding the backups? Are they gone with the corrupted library file. I've never had so much trouble with a mac before.....

Tech Tool Deluxe cannot scan Video Ram

My Tech Tool Deluxe stalls when I scan my computer. Macbook Pro. (Lion)

When I use the disk utility application the volume passes verification, is this contrary to Tech Tools or are they analyzing different elements of the drive?
Yes, different, DU is just basically checking part of the drive, where Directory info is stored & such.
Laptop drives are generally a lot shorter lived than regular drives, which now seem to last 3 to 5 tears.
Although these errors are present it doesn't seem to be effecting my day to day running of things at the moment...
There's a Train Wreck coming up ahead though, you can avoid it, or wait 'till it hits!
Not certain which iBook G4 you have, but here's some ideas on HD replacements...
http://eshop.macsales.com/MyOWC/Upgrades.cfm?sort=pop&model=198&type=DataStorage&TI=5904&shoupgrds=ShowUpgrades

Nokia 808 Belle FP2 crashes during video call

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Link to the original thread
This is still an issue multiple versions later. The DXDiag should be up to date.

Try to uninstall Dxtory and XSplit software.

FYI TechTool Deluxe & desktop choices can result in false Video RAM "fail"

If you choose to have your desktop display random pics or images, when you run TechTool Deluxe you will end up with a "fail" on your video RAM test.
This is a false failure.
All you have to do is change your desktop to a constant image and the test will pass.
I found this out after having to reinstall my OS X and I ran TechTool Deluxe before restoring my backup and all tests passed. After restoring from backup to my desktop choice of random images changing every 5 secs, I ran TechTool Deluxe again and the test for video RAM "failed". Resetting my desktop to a constant image resulted in a "passed".

Well the apple test (on disk 1 of OSX) states that nothing is wrong. Though I will test again when the temp gets high since some people had been detecting problems.
as for 10.4.6 I downloaded it the other day.
I repaired the permissions had a couple things that it corrected (I don't know if I posting them would do any good) Out of curiousity how to permissions get incorrect? I'm so used to the windows file structure and DOS before that that i am a little confused. The last apple used alot before this macbook was an old Applee IIE.
and the TechTools still says there is an error, every time I have run the test. Though there have been some differences when I reboot or turn of and wait a second and then restart.

TechTool Deluxe (applecare CD) unmounted my hard drive

I'll just detail what happened, any and all suggestions would be helpful.
1. Ran Permission repair utility: everything checked out
2. Ran Disk repair utility: Catalog error found
3. Rebooted mac with techtool deluxe cd.
4. Enabled all tests (including volume structure test)
5. All tests check out fine save for volume structure: which is what I expected
6. prompted me to "repair" drive, clicked "ok"
7. After repair successfully completed rebooted mac
8. Kernel Panic upon reboot
9. After multiple reboots, restarted from Tiger install disk.
10. According to Tiger install disk, main hard drive is "unmounted" and un-journaled
11. Re-started again from TechTool Deluxe Cd
12. Ran Tests again (this time only Volume Structure) Passed
TechTool completely recognizes my hard drive, and everything on it (correct amount of space used etc. While OSX says I have nothing on it, and refuses to boot normally without the aid of a CD. What are my options at this point?

Hi Jason, and a Warm Welcome to the Power Mac G5 Forum!
There is some(!) discussion of this problem here
http://discussions.apple.com/thread.jspa?threadID=120264&start=0&tstart=0
And some stable door here
http://docs.info.apple.com/article.html?artnum=301269
You could try (if you haven't already) using the Disk Utility on the 10.4 retail disk to Mount and Repair the boot drive
http://docs.info.apple.com/article.html?path=DiskUtility/10.5/en/duh1018.html
You may be able to use Firewire TDM to access the drive, if you have another Mac
http://docs.info.apple.com/article.html?artnum=58583
and try Disk Utility from there - and maybe rescue your data, if you need to.
I haven't read it all the way through... but the early posts seem to have ended in an Erase and Install of OS X; Disk Warrior did not appear to help - but is a useful Utility to have, so may be worth a try
http://www.alsoft.com/DiskWarrior/index.html
and highly-recommended by many in this Forum.
You can download and burn a current TechTool CD here
https://support.apple.com/techtooldeluxe/main?id=dl
- if you have AppleCare, of course.
Good Luck.

TechTools Deluxe (Re: Video RAM and reinstall)

I have the annoying screen inverter/logic board whine (yes I know this has been talked to death here), sometimes not so bad and sometimes I can hear it over a desktop PC is the bearing going out in one of the fans. I happen to be visiting family in a city with an Apple Store this weekend, so I thought I would talk to a real person face to face. Anyways, I ran the TechTools Deluxe CD that I received a week of so after I got my MacBook Pro. To see if there was anything else besides, my whine to mention to them and will you look what came up
Video RAM
Failed
Video RAM, as all components of your video circuitry, must be fully functional for graphics to be properly displayed. Damaged VRAM can cause missing bits, screen noise, system lock ups, or freezes. TechTool Deluxe tests the VRAM on the Macintosh main logic board, as well as some third-party video cards.
If the VRAM test should fail, try these steps in order and run the test again after each step:
o Quit all other applications.
o Restart the system.
o Check any recently-added hardware for proper installation.
o Run the computer from another volume (if available).
o Reinstall the OS.
o Contact AppleCare.
I have done everything except reinstall the OS and contact AppleCare.
Anyways I wanted to know first of all if anyone else had gotten this error and if so did a reinstall fix it? Secondly how hard is the reinstall, I come from years and years of DOS, 3.1, 95, 98, Me, and XP, and one thing all of them have tought me, is reinstalls are horrible, drivers don't work again, ect. So is OSX easy or should I just ask them to look at it this weekend?
Oh and the Apple Diagnostic on the OSX cd 1 says everything is fine.

Well the apple test (on disk 1 of OSX) states that nothing is wrong. Though I will test again when the temp gets high since some people had been detecting problems.
as for 10.4.6 I downloaded it the other day.
I repaired the permissions had a couple things that it corrected (I don't know if I posting them would do any good) Out of curiousity how to permissions get incorrect? I'm so used to the windows file structure and DOS before that that i am a little confused. The last apple used alot before this macbook was an old Applee IIE.
and the TechTools still says there is an error, every time I have run the test. Though there have been some differences when I reboot or turn of and wait a second and then restart.

TechTool Deluxe-Video RAM fails

New iMac running Leopard. It came with AppleCare and TechTool Deluxe 3.1.1. I did a check on my iMac, and Video RAM failed. I am wondering whether this is due to Leopard imcompatibility?(I did get a warning when I started TechTool). or there is something wrong with iMac. Thanks.

Try running the Apple Hardware Test and see what it says. I have heard of incompatibility if the Tech Tool Deluxe is not for Leopard. You could probably take the Tech Tool Deluxe back to Apple and ask for something that is current and will work with Leopard. They should be willing to swap out the disc for you if they have something more current on hand, or have a suggestion as to what to do. There might be a download.
Good luck!

TechTool Deluxe Crash During Video Ram Test

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