TechTool Deluxe for Leopard

As part of Applecare, I have multiple copies of TechTool Deluxe 3.0.1. I have 5 Macs, all upgraded to Leopard. When I attempt to run TechTool, it tells me that the application hasn't been validated on Leopard. It runs, of course, but the results may not be entirely useful. Micromat has TechTool Pro, which has been updated for Leopard, but there is no mention on its site or on Apple's site about a newer version of Deluxe. While I haven't had any need to use Applecare that wasn't obvious, does anyone have any idea what Apple is shipping with Applecare agreements for machines that actually come with Leopard pre-installed and, more to the point, how those of us with multiple machines might lay hands on it?
Thanks.

I just bought a MacBook Pro last week, and received the AppleCare certificate and software in today's mail. As reported in this thread, the AppleCare protection plan software provided was TechTool Deluxe, version 3.1.1. When this app is loaded, it warns that it has not been fully tested with Mac OS X 10.5.1. The software loads anyway.
I called AppleCare to inquire about this. They said that, as long as the TechTool Deluxe product was installed from an AppleCare disk, then when Software Update runs, it checks to see if a newer version of TT Deluxe is available from MicroMat. If it is, then it is downloaded and installed just like Apple software.So, according to the guy I spoke with, a free upgrade to TT Deluxe would be made available once it is released by MicroMat. The key is to have TT Deluxe from your AppleCare disk installed on your system.
The tech support guy said that the TechTool Deluxe 3.1.1 system check is a non-destructive process. However, he warned that if TT Deluxe 3.1.1 offered to repair a problem it found (with volume structures, for example), do NOT have TT Deluxe attempt any repairs.
Brad

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Techtool deluxe & Snow Leopard

Does anyone know if the TechTool Deluxe I downloaded under Leopard will be OK to use under Snow Leopard. I'm thinking it will because Snow Leopard is an upgrade of Leopard not a whole new system, but I just wanted to check.
Eric

TechTool Deluxe 3.1.3 updater.
Be sure to run the Surface Scan test, which checks the internal hard drive for bad blocks that have not already been remapped to spare blocks.

AppleCare: TechTool Deluxe crashed during test...

Hi Everyone! Has anyone experienced the AppleCare TechTool Deluxe crashing during testing? After installing Leopard on my MacBook, I tested each application to find out if it runs fine. And I came up up to TechTool Deluxe, and I get a popup window saying, "TechTool Deluxe has not been fully tested with Mac OS X 10.5 or later. Application will continue" with the continue button available. I clicked continue and ran a test and it froze up my macbook. It was stuck for a long time and I forced it to restart with the power button. Is there going to be a fix or update of TechTool Deluxe to properly run on Leopard? thanks for your help...

http://docs.info.apple.com/article.html?artnum=25186
http://search.info.apple.com/index.html?q=applecare%20techtool%20deluxe&lr=lang_ en&search=Go&type=
https://support.apple.com/techtooldeluxe/main?id=dl
+"TechTool Deluxe is an abridged version of the TechTool Pro diagnostic utility made by MicroMat. TechTool Deluxe is available only through Apple by purchasing the Apple Protection Plan for your Macintosh computer. Through the AppleCare Protection Plan, Apple provides technical support for TechTool Deluxe."+
As far as I know, Micromat has not yet updated TechTool Pro for Leopard compatibility and I would assume that until Micromat does, AppleCare TechTool Deluxe won't be compatible either. You should never use a disk or system utility with a system upgrade like leopard unless you know that it's compatible. Bad things can happen. Hopefully you haven't hosed your system. You can probably go to Micromat's website and see what their timeline is for upgrading TechTool Pro.
Cloudhr

Techtool Deluxe and MacBook Pro

I see this message on the Apple Techtool download site:
Note: The Mac Pro (Early 2008), MacBook (Early 2008) and MacBook Pro (Early 2008) are not fully compatible with this version of TechTool Deluxe. The MacBook Air is fully compatible with this version of TechTool Deluxe when used with the MacBook Air SuperDrive. Please check back later for a new version of TechTool Deluxe.
Since it is not listed what exactly this means, is it still safe to use??
Message was edited by: powerbook1701

There is always an extended delay in the updating of TechTools Deluxe for new Macs, powerbook1701. If you have a Mac that it is not shown as compatible DO NOT use TTD on it. In the past this has caused some serious problems. Out of date disk utilities generally can do a lot of harm to directory structures and the like.
You should NEVER use an old version of TTD or TTP or DiskWarrior, or Drive Genius, or even Apple's own Disk Utility, on a new computer unless the manufacturer specifically endorses it for your model and OS version
(An "Early MBP17", like the one that jw2 says he has, is a very different computer to yours. The fact that he has used it with no problems is not relevant to your situation.)
Cheers
Rod

Unable to download TechTool Deluxe from the Apple Support Site.

When you have a AppleCare Plan you can download Techtool Deluxe for free at:
https://support.apple.com/techtooldeluxe/main?id=dl
I gave in my serial number and is start downloading, but it stops after a few seconds and leaves a corrupted download of zero kb.
I want a a new full disc and not have to update my old tiger Techtool dvd every time i want to use it.
Anyone else have the same problem? Let me know please...
Thanx a bunch

Same problem here -- the page results in a zero-byte disk image file. Is there some way to get a response from Apple Support or an alternate download link?
UPDATE: I viewed the HTML source of the download page, and at the very bottom is the download URL (inside a meta http refresh tag). So I popped that link into my browser, but WITHOUT the "?ver=dvd" query string -- and the download started working. It's currently downloading a 191 MB disk image, which sounds more promising. So if you're running into this same problem, you might try that trick to get the download going.
Message was edited by: Jase150

Is there a version of techtool deluxe that works under Lion?

Title says it all - wondering if there's a Techtool deluxe for Lion yet that I can get...

Yeah, that's the 'Techtool Pro' version, but up until recently anybody under applecare could get a free version of the software (still from micromat) called 'Techtool Deluxe'. The link that used to work to download this directly from Apple (http://support.apple.com/techtooldeluxe/) now gives some sort of recursive link error instead :-(

Is AppleCare's TechTool Deluxe 3.1.2 ready for Snow Leopard?

I have another year left on my AppleCare and it came with TechTool Deluxe 3.1.2. I checked the Micromat site and there is no other update.
Does anyone know if it is compatible with Snow Leopard?
Thom

It seems the current techtool deluxe apple offer for download is also incompatible with more recent models of MackBook Pro. WHen I went to download the Techtool Deluxe from https://support.apple.com/techtooldeluxe/main?id=dl I get this message:
+Note: The MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008) *are not fully compatible with this version of TechTool Deluxe*. The MacBook Air is fully compatible with this version of TechTool Deluxe when used with the MacBook Air SuperDrive. Please check back later for a new version of TechTool Deluxe+
Does anyone know if this update (TechTool Deluxe 3.1.3 Updater) fixes just Snow Leopard compatibility - or hardware as well?

TechTool Deluxe 691-3100-A - What OS is this For?

I am going through a bunch of old software and found a sealed TechTool Deluxe CD with an AppleCare Protection Plan logo and the product number 691-3100-A.
According to this page TechTool Deluxe was a version of TechTool Pro placed below TechTool Lite and packaged with AppleCare by Apple.
https://www.micromat.com/component/kunena/techtool-pro-4/4256-edrive-please-go-a way#5332
This page gives some details from Apple:
TechTool Deluxe: Features
Any idea what OS this CD is for based upon the 691-3100-A number?

Best O/S for CS in my opinion is Win7 64 bit. Win8 64 bit could work too and is selling for less, but it seems you have to make a lot of changes to make it look and act like a desktop workstation.
Regarding building or buying a decent workstation, call ADK if you want some knowledgeable one-on-one assistance for building a custom fit to size workstation (high end clone builds) and really good after the sale support. If you want to build your own, do some reading on this forum and see what others are doing at various price points.
Also, you do not want to build a "cheepy" 1/3 the cost of Apple PC and expect good workstation quality and reliability. PCs do cost quite a bit less, but you will likely be best served by a high-end PC (i.e. good power supply, nice case, etc.)
You also do not metion what you will be cutting? It makes a pretty big difference on how big/fast your PC needs are for Red 4k vs HD vs SD.
Regards,
Jim

FYI: Updated version of TechTool Deluxe 3.1.2 available for AppleCare users

Just a heads-up that Micromat has recently released an update to TechTool Deluxe, the disk and system utility that comes bundled when you purchase an AppleCare protection plan for Macs. This update requires that you have a previous 3.x version installed on you HD and can be [downloaded right here|http://www.micromat.com/index.php?option=com_content&task=view&id=199&Item id=104].
Cheers!

Does this update apply to me as my Apple care does not expire until June 2008, and if so, should I do the update?...am always a bit scared of doing anything new.
I seem to remember once reading a warning on this forum about TT deluxe,(which is installed on my Mac') but can't now remember what it was about!
Any advice would be welcome, please. Thank you.

I am running OS X ver. 10.5.8. Can I still use TechTool Deluxe ver. 3.1.2 to check integrity of my iMac?

I bought my iMac in Jan. of 2009. I also bought AppleCare at the same time. With AppleCare, I received TechTool Deluxe ver. 3.1.2. The only upgrades to the OS are the ones that Apple provided free. Now I want to start catching up on the OS upgrades, starting with Snow Leopard. I would like to check out my machine before upgrading to Snow Leopard. Can I still use TechTool Deluxe ver. 3.1.2 to do that? I have only used it once before with the assistance of an AppleCare agent. I'm afraid that the free upgrades I have received over the last 3 years, might cause a conflict between my current OS (10.5.8), and TechTool Deluxe ver. 3.1.2.
Any help will be greatly appreciated.
Sincerely,
Ken Taggart

Hi ...
Now I want to start catching up on the OS upgrades, starting with Snow Leopard.
Make sure your Mac meet's Snow Leopard's requirements > Mac OS X v10.6 Snow Leopard - Technical Specifications
You don't need TechTool in order to check the startup disk. You can verify the disk and repair if necessary using your Mac install disc.
Launch Disk Utility located in /Applications/Utilities.
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
if the startup disk needs repairing, follow the instructions for Using Disk Utility to verify or repair disks
While you have the Disk Utility window open, check for Available disk space at the bottom of the window. (Snow Leopard requries 5GB of available space).
Make sure there's a minimum of 15% free disk space. And make sure S.M.A.R.T. status says: Verified.

Repairing volume with techtool deluxe

My MBP is on the protection plan which means I have techtool deluxe. The software has found an error in the volume. The directions for the software state to restart the mac from the appple menu and hold down the C key while starting the MBP with the cd in the drive. This supposedly is going to start the MBP from the cd and start techtool deluxe's repair programs. My problem is that when I restart holding the C key my MBP just starts up normally. Am I not doing it correctly? Does C key mean the apple/cmd key? Does C key mean the ctrl key?
Has anybody ever used techtool deluxe to repair a bad volume?

Do not use TT Deluxe to repair your drive. It is not compatible with Intel Macs. Instead use Disk Utility. Do the following:
Repairing the Hard Drive and Permissions
Boot from your Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.1 for Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Techtool deluxe issue

hi, i bought the apple care protection plan when i bought my macbook and they gave me a CD which ran fine on tiger but a week later when apple sent out the leopard CD it stopped working. a year later my macbook seems to be running very slowly and was wanting to use techtool to sort everything out but when i install it and attempt to open up the application it doesnt appear. i tried downloading it off the apple website but it says my serial number (w87410raz5z) is not under protection even thought ive called apple about this and they say it is fine it is registered
is there anyone who can sort his out for me so i can use techtool or figure out how to fix it? or does anyone have any other ideas of speeding it up?
much appreciated
sean

Check to see if you need to update Techtool Deluxe http://support.apple.com/kb/TA26636
I would also run the repair disk option from your install disc. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk. When done, click Repair Permissions. When done restart your computer.

TechTool Deluxe-Video RAM fails

New iMac running Leopard. It came with AppleCare and TechTool Deluxe 3.1.1. I did a check on my iMac, and Video RAM failed. I am wondering whether this is due to Leopard imcompatibility?(I did get a warning when I started TechTool). or there is something wrong with iMac. Thanks.

Try running the Apple Hardware Test and see what it says. I have heard of incompatibility if the Tech Tool Deluxe is not for Leopard. You could probably take the Tech Tool Deluxe back to Apple and ask for something that is current and will work with Leopard. They should be willing to swap out the disc for you if they have something more current on hand, or have a suggestion as to what to do. There might be a download.
Good luck!

Data Recovery AFTER TechTool Deluxe "Repair" ?

Hello,
I have a PB from Fall 2005 (1.5 Ghz, 512 Ram, superdrive, 80 GB) running 10.4. Recently, performance really started to lag, so I began diligent monitoring and ordered an external HD to perform a more comprehensive backup. For the last week, although SMART status was verified on the internal HD, I've been running on a bootable external drive (that was too full to perform a full backup of the current system). When the new external drive arrived yesterday, I installed 10.4 onto a fresh partition and prepared to copy all my files over from the internal drive. Of course, in the midst of this process, but before I could begin the file transfer, the internal drive decided to die and list SMART status as failed. From previous TechTool and other diagnoses, I believe the issue was just a horribly corrupted directory rather than any real physical damage (despite being forced to use numerous hard shut downs due to a stalled, all-but-frozen system in the recent past).
Now, here's the crux of my question: I ran TechTool Deluxe (the version that is packaged with Apple Care) and again it reported a bad directory. I had to safe boot on the external drive to get the computer to complete log in, otherwise it stales as it "searches for local drives." So the drive was not mounting, but it was recognized by both Disk Utility and Tech Tool. Feeling that it was my only option, I decided to go ahead and let Tech Tool repair the volume structure. Tech Tool was "successful" but now I am left with a hard drive that mounts but only shows my applications and library folders, along with a folder full of gibberish index files. No system folder, no users folder.
Is there a way to step back from this repair? Apple Support suggested trying to use Disk Utility again to verify the disk, but I'm highly dubious. I've heard of Alsoft DiskWarrior and ProSoft's Data Rescue II--but I don't know if either are something that will work after-the-fact now that Tech Tool has done its damage. I also talked to Drive Savers and they're quoting $500-2400, with $1600+ the cost of anything approximating full recovery.
Any suggestions on methods, preferred vendors, etc? I've backed up sporadically and have fresh copies of most of my key documents, and 75-90% of my music, but I'd lose all my photos and my crucial contacts, emails, and calendars.
I've done some searches and found slightly similar issues to my particular problem (ie http://discussions.apple.com/thread.jspa?messageID=1150247?).
I'll be monitoring this closely if I left any details out that would help in providing a recommendation.

Hi,
Thanks for your comments. I actually have not been able to boot from the "repaired" drive. It no longer mounts and disk utility reports it had a "fatal hardware error." I can still mount fine from either of my two external drives. Here's the current update. I downloaded the demo of Data Rescue II from Prosoft and am letting it performa thorough scan of my hard drive. It was about 2 hours from completion after 10 hours of scanning when I left for work this morning. If it turns up anything, I'll go ahead and buy the full version. If not, unless this board turns up anything else, yes, it looks like DriveSavers (or a similar alternative?).

My 5 yr old 2 GHz Intel Core Duo 20" iMac, right after I disconnected an external HD that had been on the desktop (i.e. I forgot to eject it properly), started displaying video anomalies (lines); testing (TechTool Deluxe 3.1.3) indicates the video is f

My 5 yr old 2 GHz Intel Core Duo 20" iMac, right after I disconnected
an external HD that had been on the desktop (i.e. I forgot to eject it
properly), started displaying video anomalies (lines); testing
(TechTool Deluxe 3.1.3) indicates the video is failing.
The graphics card is an ATI Radeon X1600. Is this reasonably
replaceable? If so, is the "MPC ClientPro 434 All In One ATI MXM X1600
PCIe 128MB Video Card" I found on eBay (for $25, used) essentially the
same unit?
My soldering skills are, sadly, poor.
And it only dawned on me a couple days ago that because this iMac does
not have a Core 2 Duo processor, it will not be able to enter the
"Lion" generation.
Thanks,
Patrick
PS Are manuals for this model available? I have a copy of the Peachpit
Apple Training Series "Desktop and Portable Systems, Second Edition"
but it only goes up to the G5 20" iMac. There doesn't appear to be a
3rd or later edition in the series.

My 5 yr old 2 GHz Intel Core Duo 20" iMac, right after I disconnected
an external HD that had been on the desktop (i.e. I forgot to eject it
properly), started displaying video anomalies (lines); testing
(TechTool Deluxe 3.1.3) indicates the video is failing.
The graphics card is an ATI Radeon X1600. Is this reasonably
replaceable? If so, is the "MPC ClientPro 434 All In One ATI MXM X1600
PCIe 128MB Video Card" I found on eBay (for $25, used) essentially the
same unit?
My soldering skills are, sadly, poor.
And it only dawned on me a couple days ago that because this iMac does
not have a Core 2 Duo processor, it will not be able to enter the
"Lion" generation.
Thanks,
Patrick
PS Are manuals for this model available? I have a copy of the Peachpit
Apple Training Series "Desktop and Portable Systems, Second Edition"
but it only goes up to the G5 20" iMac. There doesn't appear to be a
3rd or later edition in the series.

TechTool Deluxe for Leopard

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