Tecra 9100: Headphones out doesn't work

at my Tecra 9100, the Headphones connector doesn't work. The internal speaker do well. If i plug in headphones or external speakers, the internals are being switched off, but at the external devices i can't hear anything.
My soundcard generally works, i thought there could be a chance to fix this just by dis- and reconnection the wire/board from the front connectors to the sound board ... but i've never done any technichal stuff at a Tecra, so it would be nice if someone could give me some input how and where i would have to open it, and if this is even a chance to fix my problem.

Hi
According to your problem description I presume that Audio headphone port is defective. There is small switch that switch between internal and external speakers.
I have the same unit and it works well on my unit. I am afraid that you must contact service partner and check this mechanical connector.
Bye

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