Tecra A11-19L PTSE0E: totally freezed sometimes

It happens sometimes that my Tecra A11-19L is freezed and shows no reaction to any user interaction.
After a few seconds I hear that the fan goes up to the highest speed - so I assume that the CPU is running in a infinite loop.
The only way to get out of this state is to hard shut down the whole notebook.
Can anyone give me a hint how to solve this issue, or how to locate the faulty component?
Regards,
Widi

Do you have an installed fingerprint software?
If yes, its strongly recommend to update your Toshiba Fingerprint Software immediately to version V1.0.2.32 or higher.
I found this recommendation in this Toshiba doc;
[Intermittent hang up or freeze of your machine (with possible high rotation FAN) under Windows 7 - 32 Bit / 64 Bit|http://aps2.toshiba-tro.de/kb0/TSB0C032L0000R01.htm]
Additionally you should check if your BIOS is up to date.
In case new version is available, try the update.
Good luck

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