Tecra A7: After usage Record now doesn't close correctly

Hi,
I have a problem with recordnow software on my new Tecra A7 laptop. It doesn't close after I burn a CD/DVD (recordnow.exe still appears in the task manager). It closes correctly when I only open it and nothing is burned. The main problem is that I can't access my DVD-RAM drive until the recordnow.exe is closed through the task manager. I have tried to reinstall recordnow software but it didn't solve the problem.
I hope somebody will help.
Thanks

Hi
Thanks you very much for feed back. This issue is unknown and you posting is very useful information.
Thanks again!

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    0006 00001019
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    0008 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0009 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0010 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0011 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0012 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
    0013 00001021
    0014 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0015 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0016 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
    0017 00001048
    0018 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0019 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0020 00001018
    0021 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0022 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0023 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0024 00001019
    0025 00001020
    0026 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0027 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0028 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0029 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0030 00001021
    0031 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0032 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0033 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
    0034 00001048
    0035 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0036 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0037 00001036 Software\Opera Software/Last CommandLine 2
    0038 00001036 Software\Opera Software/Last CommandLine 2
    0039 00001036 Software\Opera Software/Plugin Path 2
    0040 00001036 Software\Opera Software/Plugin Path 2
    =X====== M/10.3.183.7 2011-09-1012-55-11.581 =========O====== M/10.3.183.7 2011-09-1013-00-20.739 ========
    0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
    0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
    0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0004 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
    0005 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
    0006 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
    0007 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0008 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    =X====== M/10.3.183.7 2011-09-1013-00-23.216 =========O====== M/10.3.183.7 2011-09-1013-23-41.978 ========
    0000 00000010 "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe"
    0001 00001039
    =X====== M/10.3.183.7 2011-09-1013-23-56.159 =========O====== M/10.3.183.7 2011-09-1013-32-02.098 ========
    0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
    0001 00001041
    =X====== M/10.3.183.7 2011-09-1013-32-02.525 =========O====== M/10.3.183.7 2011-09-1013-32-20.324 ========
    0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
    0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
    0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
    0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
    0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.7 2011-09-1013-32-23.998 =========O====== M/10.3.183.7 2011-09-1013-33-17.451 ========
    0000 00000010 "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe"
    =X====== M/10.3.183.7 2011-09-1013-33-20.571 =========O====== M/10.3.183.7 2011-09-1013-38-14.133 ========
    0000 00000010 "C:\Users\Jill\Downloads\uninstall_flash_player.exe" -force 
    0001 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0002 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0003 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0004 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0005 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
    0006 00001021
    0007 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0008 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0009 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0010 00001018
    0011 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0012 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0013 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0014 00001019
    0015 00001020
    0016 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0017 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0018 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0019 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0020 00001021
    0021 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0022 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0023 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 2
    0024 00001048
    0025 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0026 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0027 00001036 Software\Opera Software/Last CommandLine 2
    0028 00001036 Software\Opera Software/Last CommandLine 2
    0029 00001036 Software\Opera Software/Plugin Path 2
    0030 00001036 Software\Opera Software/Plugin Path 2
    =X====== M/10.3.183.7 2011-09-1013-38-23.680 =========O====== M/10.3.183.7 2011-09-1013-51-14.222 ========
    0000 00000010 "C:\Windows\Downloaded Program Files\FP_AX_CAB_INSTALLER.exe" /RegServer
    0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
    0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0004 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
    0005 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0006 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
    0007 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
    0008 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
    0009 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0010 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    =X====== M/10.3.183.7 2011-09-1013-51-23.941 =========O====== M/10.3.183.7 2011-09-1013-54-43.664 ========
    0000 00000010 "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe"
    =X====== M/10.3.183.7 2011-09-1013-54-46.332 =========O====== M/10.3.183.7 2011-09-1014-01-14.234 ========
    0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
    0001 00001041
    =X====== M/10.3.183.7 2011-09-1014-01-14.695 =========O====== M/10.3.183.7 2011-09-1014-01-50.253 ========
    0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
    0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
    0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
    0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
    0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.7 2011-09-1014-01-52.831 =========O====== M/10.3.183.7 2011-09-1014-09-42.630 ========
    0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
    0001 00001041
    =X====== M/10.3.183.7 2011-09-1014-09-43.028 =========O====== M/10.3.183.7 2011-09-1014-10-52.113 ========
    0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
    0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
    0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
    0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
    0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.7 2011-09-1014-10-54.949 =========O====== M/10.3.183.7 2011-09-1014-21-57.215 ========
    0000 00000010 "C:\Users\Jill\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5MC4DY1T\install_flash_player_10_active_x.exe"
    0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
    0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
    0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
    0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.7 2011-09-1014-22-13.173 =========O====== M/10.3.183.7 2011-09-1018-08-14.860 ========
    0000 00000010 "C:\Users\Jill\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5MC4DY1T\install_flash_player_10_active_x.exe"
    0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
    0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
    0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
    0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.7 2011-09-1018-08-28.651 =========O====== M/10.3.183.7 2011-09-1018-18-04.868 ========
    0000 00000010 "C:\Users\Jill\AppData\Local\Temp\install_flash_player_ax.exe" -dlm -install
    0001 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10w.ocx
    0002 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
    0003 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.dll
    0004 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0005 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
    0006 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
    =X====== M/10.3.183.7 2011-09-10+18-18-07.420 ========
    > Date: Sun, 11 Sep 2011 07:46:49 -0600
    From: [email protected]
    To: [email protected]
    Subject: Trouble with FP 10.3.183.7 upgrade - wasn't working and now doesn't download
    function(){return A.apply(null,[this].concat($A(arguments)))}
    >

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