Tecra A8-ez8313 Has No Sound

I have a Tecra A8-ez8313 that will not produce any audio output. The volume is not muted in Sounds and Audio Devices, I've tried all the different Speaker Settings under Sounds & Audio Devices and that didn't do anything. Also, under Device Manager I checked the audio drivers and they all report that they are working properly. Despite that, I did uninstall and reinstall the Realtek Audio Driver but that produced no results either. Finally, I don't think it's just the case that the internal speakers are broken because plugging in ear buds did not produce any sound either. Any thoughts would be much appreciated.

Does it have SP3? Open Windows About (winver.exe) and look for the service-pack level.
Maybe a conflict.
1. What happens when you start in Safe Mode (the first option)?
2. What happens when you log into another account? Create one, if necessary.
-Jerry

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