Tecra A8 PTA83E - Value Added Package installation

Tosiba Tecra A8 PTA83E
Microsoft Windows Vista Ultimate X64
I've been unable to install the Toshiba Value Added Pack (vap-vista-1011btn-en) or any version before it. I have spoke to Tosh tech support on numerous occasions and they always promise Customer Support will respond to the query, they never do.
Toward the end of the installation, whilst it is running the "Computing space requirements" process an error dialogue box pops containing "ID_ERR_NOTINSTALLVALZ_MESSAGE". The only option available is "ok" and when this is selected the install rolls back and the finish screen says "The wizard was interrupted before TOSHIBA Value Added Package could be completely installed".
I am, as I am sure you can understand, VERY frustrated with this problem. I purchased (the very expensive) Vista Ultimate as Toshiba claim this Laptop is Vista ready, and it may well be, but the drivers and software provided are not. I am also having problems with:
Bluetooth
Config Free Utility
WinBIOS updater
Sound Driver
Graphics Driver
I will save these problems for another thread as I would like to deal with these problems one at a time.
Thanks in advance for any help given/offered.

Hi
You are running the 64bit version of Vista???
Im not very surprised that you are not able to install the Toshiba Vista Value Added Package.
All the drivers, tools and utilities are designed for Vista 32bit version!!
In my knowledge the 32bit drivers dont run on the 64bit Vista OS!
Regarding the ID ERR NOTINSTALLVALZ MESSAGE error message;
It seems the BIOS update could solve this issue.
This was reported in different threads here in the Toshiba forum!!!
For example:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=20471&messageID=75256
or
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=21232&messageID=78197
greetings

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    Taweesak Archawamaitreekool

    DISM.log would make this clearer.  And using ProcMon I suspect would really make it snap out at you.   <eg>
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    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:58, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:58, Info                  DISM   DISM.EXE: Target image information: OS Version=6.1.7601.17592, Image architecture=amd64
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\CbsProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\CbsProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:58, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:58, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize
    2014-05-29 16:53:59, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:59, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 CBS is being initialized for online use. More information about CBS actions can be
    located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\MsiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\MsiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\IntlProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\IntlProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\DmiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\DmiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:59, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:59, Info                  DISM   DISM OS Provider: PID=8324 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive
    2014-05-29 16:53:59, Info                  DISM   DISM Driver Manager: PID=8324 Further logs for driver related operations can be found in the target operating system
    at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\UnattendProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\UnattendProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\SmiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\SmiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\TransmogProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\TransmogProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Unattend Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Package Manager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OSServices
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: MsiManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: MsiManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IntlManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: IntlManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DriverManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DriverManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SmiManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Edition Manager
    2014-05-29 16:53:59, Info                  DISM   DISM Transmog Provider: PID=8324 Current image session is [ONLINE] - CTransmogManager::GetMode
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: Edition Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Processing the top level command token(add-package). - CPackageManagerCLIHandler::Private_ValidateCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Encountered the option "packagepath" with value "C:\Windows\TEMP\IE1CA88.tmp\IE11-neutral.Downloaded.cab"
    - CPackageManagerCLIHandler::Private_GetPackagesFromCommandLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Package Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428
    with CBS state 4(CbsInstallStateStaged) being mapped to dism state 3(DISM_INSTALL_STATE_STAGED) - CDISMPackage::LogInstallStateMapping
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState
    2014-05-29 16:54:00, Info                  DISM   PID=4640 Scratch directory set to 'C:\Users\TBG\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
    2014-05-29 16:54:00, Info                  DISM   PID=4640 Successfully loaded the ImageSession at "C:\Windows\System32\Dism" - CDISMManager::LoadImageSession
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Failed to get and initialize the PE Provider.  Continuing by assuming that it
    is not a WinPE image. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Manager: PID=4640 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.1.7601, Running architecture=amd64, Number of processors=4
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Executing command line: c:\windows\sysnative\dism.exe
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\WimProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\WimProvider.dll. -
    CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\CompatProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\CompatProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: WimManager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Getting the help information collection for the provider: WimManager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Registering information from the help collection from provider: WimManager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(wimcommands) and category(localtoplevelhelp) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(cleanup-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(remount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(mount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(unmount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(commit-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(get-wiminfo) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(get-mountedwiminfo) and category(wimcommands) for the
    provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: FolderManager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Compatibility Manager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Getting the help information collection for the provider: Compatibility Manager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->
    Taweesak Archawamaitreekool

  • IE 10 Installation Fails - Neutral package installation failed

    IE 10 will not install in Windows 7 64 bit SP1
    I go past the prompt that says "restarting programs".  Then the installation fails.  The updates are all up to the minute.
    Please help me install IE 10
    Here is the log.  Same error in three tries.  It gives the IE10 Failed to install message.
    00:00.000: Started: 2013/02/27 (Y/M/D) 16:34:02.472 (local)
    00:00.016: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.016: Command line: "C:\Users\Pats Workstation\Downloads\IE10-Windows6.1-x64-en-us.exe"
    00:00.031: INFO:    Setup installer for Internet Explorer: 10.0.9200.16521
    00:00.047: INFO:    Previous version of Internet Explorer: 9.0.8112.16464
    00:00.047: INFO:    Checking if iexplore.exe's current version is between 10.0.8100.0...
    00:00.062: INFO:    ...and 10.1.0.0...
    00:00.062: INFO:    Maximum version on which to run IEAK branding is: 10.1.0.0...
    00:00.062: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.078: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.094: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.109: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.109: INFO:    Trying to extract ID: 7006 (0) as "IE10-neutral.Extracted.cab"
    00:00.499: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.515: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1A275.tmp\Spelling_en.msu.
    00:00.515: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.530: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1A275.tmp\Hyphenation_en.msu.
    00:00.546: INFO:    Trying to extract ID: 7128 (1033) as "IE10-support.cab"
    00:01.388: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    01:01.371: INFO:    The no reboot policy and supplemental files failed to download correctly. Default installation files will be used. Wait return value was 0x00000102 (258) [The wait operation timed out. ]
    01:01.402: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1A275.tmp\IE10-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1A275.tmp\HardwareBlockingList.xml"
    01:01.496: INFO:    Graphics Device Information: NVIDIA Quadro 600
    01:01.496: INFO:    Hardware support check succeeded. Installation will continue.
    01:01.496: INFO:    Windows 7 operating system detected.
    01:01.511: INFO:    Service pack major: 1
    01:01.511: INFO:    Service pack minor: 0
    01:01.511: INFO:    Service pack name:  Service Pack 1
    01:01.527: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16492 (True)
    01:01.527: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18044 >= 6.1.7601.17727 (True)
    01:01.542: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18015 >= 6.1.7601.17617 (True)
    01:01.558: INFO:    Version Check for (KB2731771) of C:\Windows\System32\kernel32.dll: 6.1.7601.18015 >= 6.1.7601.17932 (True)
    01:01.558: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    01:01.574: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    01:03.414: INFO:    Waiting for 0 prerequisite downloads.
    01:03.414: INFO:    The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
    01:03.446: INFO:    No reboot logic message NrApiStart(0), lParam=0x031b1838 returned 0x00000000.
    01:04.085: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    01:04.085: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    01:04.101: INFO:    Installing with the extracted package. C:\Windows\TEMP\IE1A275.tmp\IE10-neutral.Extracted.cab
    01:04.116: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1A275.tmp\IE10-neutral.Extracted.cab /quiet /norestart
    01:18.796: INFO:    Process exit code 0x000036B3 (14003) [The referenced assembly is not installed on your system. ]
    01:18.796: ERROR:   Neutral package installation failed (exit code = 0x000036b3 (14003)).
    01:18.796: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    01:18.812: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    01:18.812: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    01:18.812: INFO:    Waiting for Active Setup to complete.
    01:18.812: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    01:23.819: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    01:28.827: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    01:33.850: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    01:38.873: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    01:43.912: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    02:36.578: INFO:    Link clicked, opening URL in new window:'http://go.microsoft.com/fwlink/?LinkId=272316'
    06:31.594: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    06:31.625: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1A275.tmp
    06:31.656: INFO:    Unable to remove directory C:\Windows\TEMP\IE1A275.tmp, marking for deletion on reboot.
    06:31.672: INFO:    Released Internet Explorer Installer Mutex

    I can only install if I disconnect from the internet....... WHY???
    I need to create a working package for SCCM but it keeps facking up!
    Here's my log (If I am connected to the internet):
    00:00.000: ====================================================================
    00:00.000: Started: 2014/09/02 (Y/M/D) 16:44:10.176 (local)
    00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.000: Command line: "C:\Users\emkr\Desktop\IE10-Windows6.1-x64-en-us.exe" 
    00:00.000: INFO:    Setup installer for Internet Explorer: 10.0.9200.16521
    00:00.000: INFO:    Previous version of Internet Explorer: 8.0.7601.17514
    00:00.000: INFO:    Checking if iexplore.exe's current version is between 10.0.8100.0...
    00:00.015: INFO:    ...and 10.1.0.0...
    00:00.015: INFO:    Maximum version on which to run IEAK branding is: 10.1.0.0...
    00:00.015: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.015: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.015: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.015: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.031: INFO:    Trying to extract ID: 7006 (0) as "IE10-neutral.Extracted.cab"
    00:00.187: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.202: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1FC8.tmp\Spelling_en.msu.
    00:00.202: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.218: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1FC8.tmp\Hyphenation_en.msu.
    00:00.218: INFO:    Trying to extract ID: 7128 (1033) as "IE10-support.cab"
    00:00.639: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:01.357: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:01.419: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1FC8.tmp\IE10-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1FC8.tmp\IE10-support\HardwareBlockingList.xml"
    00:01.497: INFO:    Graphics Device Information: Intel(R) HD Graphics 4600
    00:01.497: INFO:    Hardware support check succeeded. Installation will continue.
    00:01.497: INFO:    Windows 7 operating system detected.
    00:01.497: INFO:    Service pack major: 1
    00:01.497: INFO:    Service pack minor: 0
    00:01.497: INFO:    Service pack name:  Service Pack 1
    00:01.513: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:01.513: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16492 (True)
    00:01.513: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
    00:01.513: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:01.528: INFO:    Version Check for (KB2731771) of C:\Windows\System32\kernel32.dll: 6.1.7601.18409 >= 6.1.7601.17932 (True)
    00:01.544: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:01.544: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:13.244: INFO:    Waiting for 0 prerequisite downloads.
    00:13.291: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    00:13.322: INFO:    No reboot logic message NrApiStart(0), lParam=0x032d28d8 returned 0x00000000.
    00:14.102: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    00:14.102: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    00:14.118: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1FC8.tmp\IE10-neutral.Downloaded.cab
    00:14.118: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1FC8.tmp\IE10-neutral.Downloaded.cab /quiet /norestart
    00:23.509: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    00:23.509: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    00:23.524: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    00:23.524: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    00:23.524: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    00:23.524: INFO:    Waiting for Active Setup to complete.
    00:23.524: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:28.532: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:33.524: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:38.532: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:43.539: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:48.563: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    03:52.254: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    03:52.285: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
    03:52.301: INFO:    SQM Upload returned 403
    03:56.435: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1FC8.tmp
    03:56.466: INFO:    Unable to remove directory C:\Windows\TEMP\IE1FC8.tmp, marking for deletion on reboot.
    03:56.466: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.000: Started: 2014/09/02 (Y/M/D) 16:48:12.132 (local)
    00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.000: Command line: "C:\Users\emkr\Desktop\IE10-Windows6.1-x64-en-us.exe" 
    00:00.016: INFO:    Setup installer for Internet Explorer: 10.0.9200.16521
    00:00.016: INFO:    Previous version of Internet Explorer: 8.0.7601.17514
    00:00.016: INFO:    Checking if iexplore.exe's current version is between 10.0.8100.0...
    00:00.016: INFO:    ...and 10.1.0.0...
    00:00.016: INFO:    Maximum version on which to run IEAK branding is: 10.1.0.0...
    00:00.031: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.031: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.031: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.031: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.031: INFO:    Trying to extract ID: 7006 (0) as "IE10-neutral.Extracted.cab"
    00:00.140: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.203: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1C12C.tmp\Spelling_en.msu.
    00:00.203: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.218: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1C12C.tmp\Hyphenation_en.msu.
    00:00.218: INFO:    Trying to extract ID: 7128 (1033) as "IE10-support.cab"
    00:00.640: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:01.232: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:01.295: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1C12C.tmp\IE10-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1C12C.tmp\IE10-support\HardwareBlockingList.xml"
    00:01.357: INFO:    Graphics Device Information: Intel(R) HD Graphics 4600
    00:01.357: INFO:    Hardware support check succeeded. Installation will continue.
    00:01.357: INFO:    Windows 7 operating system detected.
    00:01.357: INFO:    Service pack major: 1
    00:01.373: INFO:    Service pack minor: 0
    00:01.373: INFO:    Service pack name:  Service Pack 1
    00:01.373: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:01.373: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16492 (True)
    00:01.388: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
    00:01.388: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:01.388: INFO:    Version Check for (KB2731771) of C:\Windows\System32\kernel32.dll: 6.1.7601.18409 >= 6.1.7601.17932 (True)
    00:01.388: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:01.404: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    03:58.666: INFO:    Waiting for 0 prerequisite downloads.
    03:58.697: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    03:58.728: INFO:    No reboot logic message NrApiStart(0), lParam=0x006428d8 returned 0x00000000.
    03:59.352: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    03:59.352: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    03:59.352: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1C12C.tmp\IE10-neutral.Downloaded.cab
    03:59.368: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C12C.tmp\IE10-neutral.Downloaded.cab /quiet /norestart
    04:08.588: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    04:08.603: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    04:08.603: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    04:08.603: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    04:08.603: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    04:08.619: INFO:    Waiting for Active Setup to complete.
    04:08.619: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    04:13.627: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    04:18.619: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    04:23.626: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    04:28.634: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    04:33.704: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    04:35.716: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    04:35.732: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
    04:35.732: INFO:    SQM Upload returned 403
    04:38.836: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1C12C.tmp
    04:38.867: INFO:    Unable to remove directory C:\Windows\TEMP\IE1C12C.tmp, marking for deletion on reboot.
    04:38.883: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.000: Started: 2014/09/02 (Y/M/D) 16:59:11.347 (local)
    00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.000: Command line: "C:\Users\emkr\Desktop\IE10-Windows6.1-x64-en-us.exe" 
    00:00.016: INFO:    Setup installer for Internet Explorer: 10.0.9200.16521
    00:00.016: INFO:    Previous version of Internet Explorer: 8.0.7601.17514
    00:00.016: INFO:    Checking if iexplore.exe's current version is between 10.0.8100.0...
    00:00.016: INFO:    ...and 10.1.0.0...
    00:00.016: INFO:    Maximum version on which to run IEAK branding is: 10.1.0.0...
    00:00.016: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.016: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.016: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.016: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.031: INFO:    Trying to extract ID: 7006 (0) as "IE10-neutral.Extracted.cab"
    00:00.109: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.156: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1D049.tmp\Spelling_en.msu.
    00:00.156: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.156: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1D049.tmp\Hyphenation_en.msu.
    00:00.156: INFO:    Trying to extract ID: 7128 (1033) as "IE10-support.cab"
    00:00.577: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:15.694: ERROR:   No reboot policy cab file was not downloaded correctly. Default installation files will be used. Error: 0x800c0005 (2148270085) [(null)]
    00:15.725: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1D049.tmp\IE10-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1D049.tmp\HardwareBlockingList.xml"
    00:15.772: INFO:    Graphics Device Information: Intel(R) HD Graphics 4600
    00:15.772: INFO:    Hardware support check succeeded. Installation will continue.
    00:15.772: INFO:    Windows 7 operating system detected.
    00:15.772: INFO:    Service pack major: 1
    00:15.787: INFO:    Service pack minor: 0
    00:15.787: INFO:    Service pack name:  Service Pack 1
    00:15.787: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16492 (True)
    00:15.787: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
    00:15.787: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:15.787: INFO:    Version Check for (KB2731771) of C:\Windows\System32\kernel32.dll: 6.1.7601.18409 >= 6.1.7601.17932 (True)
    00:15.803: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:15.803: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:17.378: INFO:    Waiting for 0 prerequisite downloads.
    00:17.378: INFO:    The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
    00:17.410: INFO:    No reboot logic message NrApiStart(0), lParam=0x006928d8 returned 0x00000000.
    00:18.034: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    00:18.049: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    00:18.049: INFO:    Installing with the extracted package. C:\Windows\TEMP\IE1D049.tmp\IE10-neutral.Extracted.cab
    00:18.049: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1D049.tmp\IE10-neutral.Extracted.cab /quiet /norestart
    00:26.629: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    00:26.629: INFO:    Setting registry to check if Internet Explorer is the default browser on first run: SUCCESS.
    00:26.629: INFO:    Preparing to install Spelling_en.msu using C:\Windows\TEMP\IE1D049.tmp\Spelling_en.msu
    00:26.645: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1D049.tmp\Spelling_en\Windows6.2-KB2764916-x86.cab /quiet /norestart
    00:48.251: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    00:48.267: INFO:    Preparing to install Hyphenation_en.msu using C:\Windows\TEMP\IE1D049.tmp\Hyphenation_en.msu
    00:48.267: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1D049.tmp\Hyphenation_en\Windows6.2-KB2764913-x86.cab /quiet /norestart
    01:11.870: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    01:11.870: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00000bc2 returned 0x00000000.
    01:11.885: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    01:11.885: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    01:11.885: INFO:    Verifying that the Internet Explorer Optional Component is enabled.
    01:18.406: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    01:18.422: INFO:    Setup exit code: 0x00000BC2 (3010) - Installation Succeeded. Reboot required.
    01:18.422: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
    01:18.437: INFO:    SQM Upload returned 403
    01:21.495: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1D049.tmp
    01:21.526: INFO:    Unable to remove directory C:\Windows\TEMP\IE1D049.tmp, marking for deletion on reboot.
    01:21.526: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.016: Started: 2014/09/02 (Y/M/D) 17:03:16.899 (local)
    00:00.016: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.016: Command line: IE10-Windows6.1-x64-en-us.exe  /update-no
    00:00.016: INFO:    Setup installer for Internet Explorer: 10.0.9200.16521
    00:00.016: INFO:    Previous version of Internet Explorer: 8.0.7601.17514
    00:00.016: INFO:    Checking if iexplore.exe's current version is between 10.0.8100.0...
    00:00.016: INFO:    ...and 10.1.0.0...
    00:00.016: INFO:    Maximum version on which to run IEAK branding is: 10.1.0.0...
    00:00.032: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.032: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.032: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.032: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.032: INFO:    Trying to extract ID: 7006 (0) as "IE10-neutral.Extracted.cab"
    00:00.156: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.188: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE18F73.tmp\Spelling_en.msu.
    00:00.203: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.203: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE18F73.tmp\Hyphenation_en.msu.
    00:00.203: INFO:    Trying to extract ID: 7128 (1033) as "IE10-support.cab"
    00:00.640: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:00.687: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE18F73.tmp\IE10-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE18F73.tmp\HardwareBlockingList.xml"
    00:00.734: INFO:    Graphics Device Information: Intel(R) HD Graphics 4600
    00:00.734: INFO:    Hardware support check succeeded. Installation will continue.
    00:00.749: INFO:    Windows 7 operating system detected.
    00:00.749: INFO:    Service pack major: 1
    00:00.749: INFO:    Service pack minor: 0
    00:00.749: INFO:    Service pack name:  Service Pack 1
    00:00.749: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16492 (True)
    00:00.749: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
    00:00.765: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:00.765: INFO:    Version Check for (KB2731771) of C:\Windows\System32\kernel32.dll: 6.1.7601.18409 >= 6.1.7601.17932 (True)
    00:00.765: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:00.765: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:02.403: INFO:    Waiting for 0 prerequisite downloads.
    00:02.418: INFO:    The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
    00:02.450: INFO:    No reboot logic message NrApiStart(0), lParam=0x008928d0 returned 0x00000000.
    00:03.120: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    00:03.136: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    00:03.136: INFO:    Installing with the extracted package. C:\Windows\TEMP\IE18F73.tmp\IE10-neutral.Extracted.cab
    00:03.136: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE18F73.tmp\IE10-neutral.Extracted.cab /quiet /norestart
    00:11.701: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    00:11.701: INFO:    Setting registry to check if Internet Explorer is the default browser on first run: SUCCESS.
    00:11.701: INFO:    Preparing to install Spelling_en.msu using C:\Windows\TEMP\IE18F73.tmp\Spelling_en.msu
    00:11.716: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE18F73.tmp\Spelling_en\Windows6.2-KB2764916-x86.cab /quiet /norestart
    00:18.471: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    00:18.471: INFO:    Preparing to install Hyphenation_en.msu using C:\Windows\TEMP\IE18F73.tmp\Hyphenation_en.msu
    00:18.487: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE18F73.tmp\Hyphenation_en\Windows6.2-KB2764913-x86.cab /quiet /norestart
    00:25.226: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
    00:25.226: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00000bc2 returned 0x00000000.
    00:25.226: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    00:25.226: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    00:25.226: INFO:    Verifying that the Internet Explorer Optional Component is enabled.
    00:27.129: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    00:27.145: INFO:    Setup exit code: 0x00000BC2 (3010) - Installation Succeeded. Reboot required.
    00:27.145: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
    00:27.160: INFO:    SQM Upload returned 403
    00:30.233: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE18F73.tmp
    00:30.280: INFO:    Unable to remove directory C:\Windows\TEMP\IE18F73.tmp, marking for deletion on reboot.
    00:30.296: INFO:    Rebooting computer...
    00:30.311: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.016: Started: 2014/09/02 (Y/M/D) 17:12:57.796 (local)
    00:00.016: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.016: Command line: "C:\Users\emkr\Downloads\IE10-Windows6.1-x64-en-us.exe" 
    00:00.016: INFO:    Setup installer for Internet Explorer: 10.0.9200.16521
    00:00.016: INFO:    Previous version of Internet Explorer: 8.0.7601.17514
    00:00.031: INFO:    Checking if iexplore.exe's current version is between 10.0.8100.0...
    00:00.031: INFO:    ...and 10.1.0.0...
    00:00.031: INFO:    Maximum version on which to run IEAK branding is: 10.1.0.0...
    00:00.031: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.031: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.031: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.047: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.047: INFO:    Trying to extract ID: 7006 (0) as "IE10-neutral.Extracted.cab"
    00:00.203: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.234: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1702F.tmp\Spelling_en.msu.
    00:00.234: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.234: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1702F.tmp\Hyphenation_en.msu.
    00:00.234: INFO:    Trying to extract ID: 7128 (1033) as "IE10-support.cab"
    00:00.671: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:01.248: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:01.311: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1702F.tmp\IE10-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1702F.tmp\IE10-support\HardwareBlockingList.xml"
    00:01.373: INFO:    Graphics Device Information: Intel(R) HD Graphics 4600
    00:01.373: INFO:    Hardware support check succeeded. Installation will continue.
    00:01.389: INFO:    Windows 7 operating system detected.
    00:01.389: INFO:    Service pack major: 1
    00:01.389: INFO:    Service pack minor: 0
    00:01.389: INFO:    Service pack name:  Service Pack 1
    00:01.389: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:01.389: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16492 (True)
    00:01.404: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
    00:01.404: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:01.404: INFO:    Version Check for (KB2731771) of C:\Windows\System32\kernel32.dll: 6.1.7601.18409 >= 6.1.7601.17932 (True)
    00:01.420: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:01.420: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:03.557: INFO:    Waiting for 0 prerequisite downloads.
    00:04.462: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    00:04.493: INFO:    No reboot logic message NrApiStart(0), lParam=0x001e10f8 returned 0x00000000.
    00:05.226: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    00:05.226: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    00:05.226: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1702F.tmp\IE10-neutral.Downloaded.cab
    00:05.226: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1702F.tmp\IE10-neutral.Downloaded.cab /quiet /norestart
    00:14.945: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    00:14.945: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    00:14.945: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    00:14.961: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    00:14.961: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    00:14.961: INFO:    Waiting for Active Setup to complete.
    00:14.961: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:19.968: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:24.960: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:29.968: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:34.976: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:39.999: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    00:41.949: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    00:41.964: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
    00:41.964: INFO:    SQM Upload returned 403
    00:45.084: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1702F.tmp
    00:45.131: INFO:    Unable to remove directory C:\Windows\TEMP\IE1702F.tmp, marking for deletion on reboot.
    00:45.131: INFO:    Released Internet Explorer Installer Mutex
    00:00.000: ====================================================================
    00:00.000: Started: 2014/09/02 (Y/M/D) 17:17:57.281 (local)
    00:00.015: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
    00:00.015: Command line: "C:\IE10-Windows6.1-x64-en-us.exe" 
    00:00.015: INFO:    Setup installer for Internet Explorer: 10.0.9200.16521
    00:00.015: INFO:    Previous version of Internet Explorer: 8.0.7601.17514
    00:00.015: INFO:    Checking if iexplore.exe's current version is between 10.0.8100.0...
    00:00.015: INFO:    ...and 10.1.0.0...
    00:00.015: INFO:    Maximum version on which to run IEAK branding is: 10.1.0.0...
    00:00.015: INFO:    iexplore.exe version check success. Install can proceed.
    00:00.015: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
    00:00.031: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
    00:00.031: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
    00:00.031: INFO:    Trying to extract ID: 7006 (0) as "IE10-neutral.Extracted.cab"
    00:00.187: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
    00:00.234: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE11F3.tmp\Spelling_en.msu.
    00:00.234: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
    00:00.249: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE11F3.tmp\Hyphenation_en.msu.
    00:00.249: INFO:    Trying to extract ID: 7128 (1033) as "IE10-support.cab"
    00:00.671: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
    00:01.232: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
    00:01.295: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE11F3.tmp\IE10-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE11F3.tmp\IE10-support\HardwareBlockingList.xml"
    00:01.341: INFO:    Graphics Device Information: Intel(R) HD Graphics 4600
    00:01.357: INFO:    Hardware support check succeeded. Installation will continue.
    00:01.357: INFO:    Windows 7 operating system detected.
    00:01.357: INFO:    Service pack major: 1
    00:01.357: INFO:    Service pack minor: 0
    00:01.357: INFO:    Service pack name:  Service Pack 1
    00:01.357: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
    00:01.357: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16492 (True)
    00:01.373: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
    00:01.373: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
    00:01.373: INFO:    Version Check for (KB2731771) of C:\Windows\System32\kernel32.dll: 6.1.7601.18409 >= 6.1.7601.17932 (True)
    00:01.373: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
    00:01.388: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
    00:05.569: INFO:    Waiting for 0 prerequisite downloads.
    00:05.616: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
    00:05.632: INFO:    No reboot logic message NrApiStart(0), lParam=0x02bd2898 returned 0x00000000.
    00:06.271: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
    00:06.271: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
    00:06.271: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE11F3.tmp\IE10-neutral.Downloaded.cab
    00:06.287: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE11F3.tmp\IE10-neutral.Downloaded.cab /quiet /norestart
    00:14.024: INFO:    Process exit code 0x00003715 (14101) [The identities of the manifests are identical but their contents are different. ]
    00:14.024: ERROR:   Neutral package installation failed (exit code = 0x00003715 (14101)).
    00:14.024: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
    00:14.024: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
    00:14.024: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
    00:14.024: INFO:    Waiting for Active Setup to complete.
    00:14.040: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:19.032: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:24.040: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:29.047: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:34.039: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
    00:39.109: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
    00:41.746: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
    00:41.746: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
    00:41.746: INFO:    SQM Upload returned 403
    00:44.819: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE11F3.tmp
    00:44.866: INFO:    Unable to remove directory C:\Windows\TEMP\IE11F3.tmp, marking for deletion on reboot.
    00:44.866: INFO:    Released Internet Explorer Installer Mutex

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      You cannot use the logical and  or condition together at the same time in SQL statement. Sachin is correct while using the and and or in the same condition. You can get the data using or condition in SQL statement, and then use the delete statement of internal table using the end condition. please find the following code for the same.
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    where cond1 eq 'A1'
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    if sy-subrc eq 0.
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    endif.
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