Tecra A9 - Fingerprint login crashes whenever I slide my finger
Hello,
I have had my Tecra A9 for over 2 months now and I found out recently that whenever I slide my finger over the fingerprint device, the usual message comes up, but it crashes.
The box remains, I can't close it, I can't click on yes or no. All I can do is either restart my computer to get rid of the box message, or just drag it while its Not responding.
Any suggestions as to why this is happening? And how I can solve this?
Thank you
Rani
I dont know why this happen but your first step should be fingerprint software update.
Have you noticed this from the first day of usage?
Have you tried to delete current fingerprint template and create new one?
Try to remove preinstalled version and install latest version from Toshiba download page. Maybe this will help.
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Keynote crashes whenever I try to open a file.
Keynote crashed while I was working, and now crashes whenever I try to open a file. I looked for a preference file to delete (in case it's corrupt), but there is no keynote prefernce file in the preference folder. I couldn't find a keynote cache file either. Is there a way to search for those files?
This is the error message I get:
Process: Keynote [204]
Path: /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
Identifier: com.apple.iWork.Keynote
Version: 5.3 (1170)
Build Info: Keynote-11700000~1
Code Type: X86 (Native)
Parent Process: launchd [107]
Date/Time: 2013-12-14 23:54:37.437 -0500
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 1606838 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 41336 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 7002B207-FA19-4166-9A96-B5965A59A492
Crashed Thread: 6 com.apple.appkit-heartbeat
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
__TEXT 0000000000001000-0000000000367000 [ 3480K] r-x/rwx SM=COW /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
Application Specific Information:
Performing @selector(ok:) from sender NSButton 0x50b8860
objc[204]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.Foundation 0x9b9f2a90 -[_NSPlaceholderCharacterSet retain] + 1
1 com.apple.Foundation 0x9b953a69 -[NSConcreteScanner initWithString:] + 222
2 com.apple.Foundation 0x9b953905 +[NSScanner scannerWithString:] + 70
3 com.apple.Foundation 0x9b99f409 -[NSNumber(NSDecimalNumberExtensions) decimalValue] + 78
4 com.apple.xquery 0x13a5e206 -[XQueryNumber initWithNumber:type:] + 213
5 com.apple.xquery 0x13a5eaa6 +[XQueryNumber integerWithNumber:] + 70
6 com.apple.xquery 0x13a5e72d fn_compare + 165
7 com.apple.xquery 0x13a5d74e +[XQueryOperatorExpr compareValue:withValue:forType:withContext:] + 532
8 com.apple.xquery 0x13a5c24b +[XQueryOperatorExpr generalComparisonOperatorEvaluate:withLeft:right:forContext:] + 847
9 com.apple.xquery 0x13a5bd83 +[XQueryOperatorExpr evaluateOperator:withLeft:right:forContext:] + 223
10 com.apple.xquery 0x13a5bc0b -[XQueryOperatorExpr evaluateWithContext:] + 248
11 com.apple.xquery 0x13a59380 -[XQueryExprList evaluateWithContext:] + 112
12 com.apple.xquery 0x13a5a349 -[XQueryStep handlePreicatesFromIndex:items:context:] + 1120
13 com.apple.xquery 0x13a5a7a9 -[XQueryAxisStep processItems:toResults:forContext:validate:] + 491
14 com.apple.xquery 0x13a5ae4f WalkAxisStepCallBack + 241
15 com.apple.xquery 0x13a5aa8b WalkAxis + 433
16 com.apple.xquery 0x13a5a844 -[XQueryAxisStep processItems:toResults:forContext:validate:] + 646
17 com.apple.xquery 0x13a59675 -[XQueryPathExpr evaluateWithContext:] + 455
18 com.apple.xquery 0x13a59380 -[XQueryExprList evaluateWithContext:] + 112
19 com.apple.xquery 0x13a58ac2 -[XQueryContext evaluateXQuery:constants:contextItem:error:] + 864
20 com.apple.Foundation 0x9b99efb5 -[NSXMLNode objectsForXQuery:constants:error:] + 785
21 com.apple.Foundation 0x9baf6f0c -[NSXMLNode nodesForXPath:error:] + 58
22 com.apple.Keynote.sfrendering 0x0257c175 -[SFRManipulatedStroke initWithProperties:bundle:] + 2469
23 com.apple.Keynote.sfrendering 0x0257f87d -[SFRSmartStroke initWithBundle:] + 93
24 com.apple.Keynote.sfrendering 0x02541fff -[SFRSmartStroke initWithXMLUnarchiver:node:version:] + 143
25 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
26 com.apple.Keynote.sfarchiving 0x0160f8f1 -[SFAXMLUnarchiver createObjectFromNode:] + 65
27 com.apple.Keynote.sfstyles 0x0266a307 -[SFSStyle(PersistenceAdditions) initMoreWithXMLUnarchiver:node:] + 981
28 com.apple.Keynote.sfdrawables 0x0234b33f -[SFDGraphicStyle(PersistenceAdditions) initMoreWithXMLUnarchiver:node:] + 63
29 com.apple.Keynote.sfarchiving 0x0160e7ba -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 1178
30 com.apple.Keynote.sfarchiving 0x0160f8f1 -[SFAXMLUnarchiver createObjectFromNode:] + 65
31 com.apple.Keynote.sfstyles 0x02669c85 -[SFSStylesheet(PersistenceAdditions) initWithXMLUnarchiver:node:version:] + 674
32 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
33 com.apple.iWork.Keynote 0x0001a1ba 0x1000 + 102842
34 com.apple.iWork.Keynote 0x000dff90 0x1000 + 913296
35 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
36 com.apple.iWork.Keynote 0x000b77b4 0x1000 + 747444
37 com.apple.Keynote.sfarchiving 0x0160e691 -[SFAXMLUnarchiver createObjectOfClass:fromNode:] + 881
38 com.apple.iWork.Keynote 0x000b4aed 0x1000 + 735981
39 com.apple.iWork.Keynote 0x00238e49 0x1000 + 2326089
40 com.apple.iWork.Keynote 0x000ac2dd 0x1000 + 701149
41 com.apple.iWork.Keynote 0x000ab841 0x1000 + 698433
42 com.apple.AppKit 0x9a8fdac8 -[NSDocument _initWithContentsOfURL:ofType:error:] + 166
43 com.apple.AppKit 0x9a8fd9b9 -[NSDocument initWithContentsOfURL:ofType:error:] + 320
44 com.apple.AppKit 0x9aa6ebf7 -[NSDocumentController makeDocumentWithContentsOfURL:ofType:error:] + 389
45 com.apple.iWork.Keynote 0x00016ba2 0x1000 + 88994
46 com.apple.iWork.Keynote 0x000999e5 0x1000 + 625125
47 com.apple.sf.sfapplication 0x02e5182a -[SFAppDocumentController openDocumentWithContentsOfURL:display:error:] + 64
48 com.apple.sf.sfapplication 0x02e84a88 -[SFAppStartingPointsWindowController(Private) openPanelDidEnd:returnCode:contextInfo:] + 172
49 com.apple.AppKit 0x9ac16ad3 -[NSSavePanel _dismissModeless:] + 228
50 com.apple.AppKit 0x9ac15a5d -[NSSavePanel dismissWindow:] + 154
51 com.apple.AppKit 0x9ac176c5 -[NSSavePanel ok:] + 464
52 com.apple.CoreFoundation 0x97ea6d11 -[NSObject performSelector:withObject:] + 65
53 com.apple.AppKit 0x9a779663 -[NSApplication sendAction:to:from:] + 232
54 com.apple.sf.sfapplication 0x02e4bb90 -[SFAppApplication sendAction:to:from:] + 610
55 com.apple.AppKit 0x9a779540 -[NSControl sendAction:to:] + 102
56 com.apple.AppKit 0x9a779443 -[NSCell _sendActionFrom:] + 160
57 com.apple.AppKit 0x9a9a011e -[NSButtonCell performClick:] + 828
58 com.apple.AppKit 0x9aa0b825 -[NSControl performClick:] + 40
59 com.apple.AppKit 0x9ac13f79 -[NSSavePanel _handleFileListConfirmedSelection:] + 77
60 com.apple.AppKit 0x9ac14125 -[NSSavePanel fileBrowserPerformOpenAction:] + 137
61 com.apple.AppKit 0x9af96737 -[NSNavFinderViewFileBrowser finderViewOpenSelection:] + 77
62 com.apple.FinderKit 0x91edb4c6 -[FIFinderViewGutsController _delegateHandleOpenSelection] + 98
63 com.apple.FinderKit 0x91edb4f8 -[FIFinderViewGutsController openSelection] + 35
64 com.apple.FinderKit 0x91e4dfc0 -[FI_TBrowserViewController(Actions) openSelection] + 36
65 com.apple.FinderKit 0x91e5cd5e -[FI_TListViewController handleDoubleClick:] + 135
66 com.apple.CoreFoundation 0x97ea6d11 -[NSObject performSelector:withObject:] + 65
67 com.apple.AppKit 0x9a779663 -[NSApplication sendAction:to:from:] + 232
68 com.apple.sf.sfapplication 0x02e4bb90 -[SFAppApplication sendAction:to:from:] + 610
69 com.apple.AppKit 0x9a779540 -[NSControl sendAction:to:] + 102
70 com.apple.AppKit 0x9a7e1b56 -[NSTableView _sendAction:to:row:column:] + 163
71 com.apple.AppKit 0x9a7de6dc -[NSTableView mouseDown:] + 6128
72 com.apple.AppKit 0x9abbc994 -[NSOutlineView mouseDown:] + 80
73 com.apple.FinderKit 0x91e68025 -[FI_TListView mouseDown:] + 159
74 com.apple.AppKit 0x9a740dcd -[NSWindow sendEvent:] + 7533
75 com.apple.AppKit 0x9a6d9f77 -[NSApplication sendEvent:] + 4788
76 com.apple.sf.sfapplication 0x02e472dd -[SFAppApplication sendEvent:] + 789
77 com.apple.iWork.Keynote 0x000164b1 0x1000 + 87217
78 com.apple.AppKit 0x9a66bb21 -[NSApplication run] + 1007
79 com.apple.iWork.Keynote 0x0000f8a2 0x1000 + 59554
80 com.apple.iWork.Keynote 0x0000f81b 0x1000 + 59419
81 com.apple.iWork.Keynote 0x0005d146 0x1000 + 377158
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98ead90a kevent + 10
1 libdispatch.dylib 0x9784ce04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9784b853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x98ead02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95ff9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95ffb6fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x98eac83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95ffbe78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x95ffbf7b pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x9b9c93c3 -[NSCondition waitUntilDate:] + 427
4 com.apple.Foundation 0x9b98f7d2 -[NSConditionLock lockWhenCondition:beforeDate:] + 294
5 com.apple.Foundation 0x9b98f6a6 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.Keynote.SFControls 0x029dd3ee -[SFCImageCollectionUpdateQueue(Private) thread:] + 98
7 com.apple.Foundation 0x9b996e25 -[NSThread main] + 45
8 com.apple.Foundation 0x9b996dd5 __NSThread__main__ + 1582
9 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
10 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 4:: CVDisplayLink
0 libsystem_kernel.dylib 0x98eac83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x95ffbe21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x95fac42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreVideo 0x9a5880cd CVDisplayLink::runIOThread() + 945
4 com.apple.CoreVideo 0x9a587d05 _ZL13startIOThreadPv + 160
5 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
6 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x98eacb42 __select + 10
1 com.apple.CoreFoundation 0x97e95e15 __CFSocketManager + 1557
2 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
3 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 6 Crashed:: com.apple.appkit-heartbeat
0 com.apple.CoreFoundation 0x97f51f43 __addAltHandler2 + 83
1 com.apple.CoreFoundation 0x97ea727c _CFDoExceptionOperation + 652
2 com.apple.Foundation 0x9b9667e9 _NSAddExceptionHandlerForLock + 33
3 com.apple.AppKit 0x9a66a3a2 _NSAppKitLock + 78
4 com.apple.AppKit 0x9a6df88c -[NSApplication _keyWindowForHeartBeat] + 49
5 com.apple.AppKit 0x9a8b4168 -[NSUIHeartBeat _heartBeatThread:] + 1005
6 com.apple.Foundation 0x9b996e25 -[NSThread main] + 45
7 com.apple.Foundation 0x9b996dd5 __NSThread__main__ + 1582
8 libsystem_c.dylib 0x95ff7ed9 _pthread_start + 335
9 libsystem_c.dylib 0x95ffb6de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98ead02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x95ff9ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x95ffb6fe start_wqthread + 30
Thread 6 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xfeb00020 ecx: 0x00000000 edx: 0xffffffff
edi: 0x052d49c0 esi: 0x00000000 ebp: 0xb0616c28 esp: 0xb0616c00
ss: 0x00000023 efl: 0x00010282 eip: 0x97f51f43 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Binary Images:
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0x40a000 - 0xf1bffb com.apple.sfcompatibility (1.0 - 0.0.1d1) <2237C99F-3144-0918-47A2-403A125BA9D0> /Library/Application Support/iWork '09/*/SFCompatibility.framework/Versions/A/SFCompatibility
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0x1c2b000 - 0x20e6feb com.apple.SFTabular (1.0 - 1.0) <BB41B4DC-2F8E-B7E3-6274-7A92437B8FF4> /Library/Application Support/iWork '09/*/SFTabular.framework/Versions/A/SFTabular
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0x957c3000 - 0x95a37ff3 com.apple.CoreImage (7.99.1 - 1.0.1) <C4B2DD2A-8E45-31CD-9B25-2AC1CA252B14> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x95a38000 - 0x95d3afff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <C613B0DA-B401-3DC7-B626-6E20D4DDC8A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x95df9000 - 0x95e2fff8 libssl.0.9.8.dylib (49.1.0 - compatibility 0.9.8) <1FB07221-3160-3E55-A8CC-55B4405C8A30> /usr/lib/libssl.0.9.8.dylib
0x95e30000 - 0x95e4afff com.apple.Kerberos (1.0 - 1) <D7920A1C-FEC4-3460-8DD0-D02491578CBB> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95e4b000 - 0x95f92fff com.apple.syncservices (6.3 - 673.6) <26B02D5F-F8FC-386D-93F0-9A588929487A> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95f93000 - 0x95f9aff8 libCGXCoreImage.A.dylib (600.0.0 - compatibility 64.0.0) <4F9DD9D1-F251-3661-A3C6-B1F550B084B0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x95f9b000 - 0x96066fff libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x96067000 - 0x9613eff3 com.apple.avfoundation (2.0 - 180.50) <7B7FDF30-AC40-3715-A409-B5A27F7B5585> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x9613f000 - 0x96141ff7 libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
0x96183000 - 0x9618afff com.apple.agl (3.2.0 -I've not used Keynote 5.3 in OS 10.7.5 in quite some time, but I do know that in more current OS versions there is a Saved Application State folder in the Username/Library folder which can get corrupted/ messed up when an application crashes. The User Library folder, as I recall, is hidden in the Finder, but accessible by pressing and holding the Option key while clicking on the Go menu in Finder.
"com.apple.Keynote.savedState" is the folder, or perhaps file, you want to find and delete- making sure Keynote is not open at that time, which if it can't start without crashing will not be a problem.
This is a "trick" I've used with other applications that got stuck in a loop of trying to restore a pre-crash state, and obviously couldn't start as that state led to the crash. I do not see that savedState file for Keynote on my 10.9 computer, but that is where I would look.
Good luck! -
My4th gen ipod touch safari crashes whenever I try to go on. Could someone help or offer advice?
reset the network settings. settings - general - reset - reset network settings
now go to settings - wifi - turn wifi on - click your network name and enter password -
My Instagram app on my iPhone 4s keeps crashing whenever i try to open it. I want to delete it then download it again but it said that doing so would delete all of it's data. Does that mean I'll lose all of my pictures?
I have this excact problem too, Deleting the the app and then reinstalling it won't delete your photos as they are stored on facebooks servers. You will just have to remember you username and password to sign in again. Ever since Facbook bought instagram i have had this problem on my 4S too.
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My "Hanging with Friends" app keeps crashing whenever I try to open it. I have deleted and re-downloaded the app, restarted my iPhone, and even restored my iPhone all together, and nothing is working. How can I get this app to work again?
Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
There seems to be a problem with the Apple Calendar. It crashes whenever I change to March 2013 in the monthly view. Have tried everyting, including shutting off everything. Am running the latest OS and have gone through all the updates. Anyone else experiencing the same?
'Solution' found even though it's not a proper solution ...
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I am the user of latest firefox 3.6.6 browser. I am getting problems of frequent crashes whenever i tries to install any addon. The crashes also occures whenever i want to download any file.
I am also receiving errors while downloading any file like:
"C:\Users\****\AppData\Local\Temp\******.001.part could not be saved, because you cannot change the contents of that folder.
Change the folder properties and try again, or try saving in a different location. I already changed it many many times but still the same problem."
Adobe flash palyer is also giving problems of not responding. I am using updated version of it already. Java is also updated.
I already uninstalled firefox compeletly and re installed it many many times but still the same problem. I also scanned my computer with avira and malware bytes' Anti malware and got no dection. Please ractify this problem ASAP lest my profession will suffer.
== Crash ID(s) ==
b7f518f2-8d86-41ca-8bab-aee632100709; 1d790e10-d8eb-4904-98c9-94bc62100708; f042d319-b9f8-42ed-a8cb-57c7d2100708Please help.
It is getting worse
Adobe flash player is crashing. I already uninstalled and re installed the latest ver. Also it is hanging randomly.
Please help. -
I installed PSE 13 three weeks ago. It worked well for a while, then started to crash whenever I tried to save a file for the web. I trashed the preferences. That didn't seem to help. PSE 11 still works well on my Mac, so I think it's a software problem. I also ran the permissions repair on Disk Utility. I have Yosemite on a MacBook Pro with 4 GB of RAM.
I've not used Keynote 5.3 in OS 10.7.5 in quite some time, but I do know that in more current OS versions there is a Saved Application State folder in the Username/Library folder which can get corrupted/ messed up when an application crashes. The User Library folder, as I recall, is hidden in the Finder, but accessible by pressing and holding the Option key while clicking on the Go menu in Finder.
"com.apple.Keynote.savedState" is the folder, or perhaps file, you want to find and delete- making sure Keynote is not open at that time, which if it can't start without crashing will not be a problem.
This is a "trick" I've used with other applications that got stuck in a loop of trying to restore a pre-crash state, and obviously couldn't start as that state led to the crash. I do not see that savedState file for Keynote on my 10.9 computer, but that is where I would look.
Good luck! -
Fingerprint login not working when resumning from sleep
Hello,
I changed HDD to SSD and did *fresh* install, not from rescue discs.
Everything is working as expected except except fingerprint login -- instead of logging I got an error:
The computer is locked. Only logged user can unlock it.
Picture
I got this error only when resumimng from sleep/hibernate, I can normaly use FPR when logging right after reboot or if I launch FPR software.
Software were installed via Lenovo System Update, nothing manually, using Lenovo Fingerprint Software v.3.3.2.27
Fingerprints are present from previous enrollment/installation.
Any help appreciated,
Boštjan
Edit: forgot system info -- T500 2056-VL1 with Samsung 830 256Gb, Win 7 x64 Pro SP1Hey there Boštjan,
Looking over some of the fingerprint reader solutions on the lenovo support site, I saw that they Fingerpring Software for your machine, the T500 Win 7 64 Bit is at version 3.3.2.50. It may be worthwhile trying this update to see if it resolves your issue. Here is the document ID, DS012806, you can put it in the search field and it should pull it up for you. Alternatively here is the web address.
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS012806
Good Luck! -
I have not been able to use my digitalPersona v4.11.3826 (fingerprint login) since I downloaded firefox 4.0.1. Will this be incorporated to the add-ons or if not, can you tell me what the easiest way is to go back to using the older version of Firefox?
EgisTec, who now provide the HP Simplepass application, have made an update of the scanner software for Firefox 4, for details see https://support.mozilla.com/questions/814397
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Photoshop crashes whenever I try to alter the order of my layers
After updating my macbook pro to OS x 10.9, my photoshop now keeps crashing whenever I try to alter the order of my layers. My photoshop works like normal on my iMac and I have not had any problems. I use photoshop everyday for work but have never experienced this problem before, help would be greatly appreciated as it it is starting to drive me crazy. Thank you.
Which version of photoshop are you using?
Photoshop crashes when dragging the layers in the layers panel?
Do you have a crash report you can post here on the forum?
(yes it's long, but we need to see the whole report)
What version of mac os x did you upgrade from?
Photoshop was already installed before doing the upgrade? -
The App store application crashes whenever I try to open the application. What can I do?
- Try restoring the iPod from backup
- Next restore to factory defaults/new iPod. -
Please help:
I am using Windows 8.1 with Lightroom 5.6 64-bit.
Lightroom crashes whenever I preview or play slideshow with music.
There is no issue if I preview or play without music.
The length of the slideshow is 1 hour and 35 minutes.
Thank you for your help
C K SeeI have the same problem
Lightroom 5.6 crashes when I enter the printmodule.Windows 8.1 64-bit -
Photoshop crashes whenever I try to batch edit.
Photoshop crashes whenever I try to batch edit. It's getting old to keep losing all my work... does anyone know how to resolve or avoid this? Thank you!
Which version of photoshop and operating system are you using?
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