Tecra A9 - Toshiba Assist buttons doen't response
My buttons the "Toshiba Assist:" and the button below that is also not responding when i use them.
Can someone assist me in how i could go about making them work ?
* I already tried using/ installing Toshiba Assist application. It tells me to restart the system but it still doesn't work after it had been restarted.
Thanks in advance for whatever help i can get
You dont write anything about your installed OS.
What OS are you using???
If you have installed Win XP then a Common Module and Toshiba Controls must be installed to ensure that all Toshiba button would functions.
If you are using the Vista OS you should reinstall the Toshiba Value Added Package.
Bye
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I am sorry to hear your issues but it seems that you are experience a combination of hardware and software issues. First, the Assist button should work when you press it. Try to press Assist button again while the unit is off (just in case you were trying to use it while the unit is off).
Power cycle the unit - Remove the battery and all peripherals -> press and hold the power button for 5 seconds OR, if the battery is not removable, remove all peripherals-> look for a battery off button on the bottom of the laptop -> push the button for 5 seconds.
Test again the unit. If this won't push through then we highly suggest to visit Sony's Authorized Service Center in your area.
For further assistance, we kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
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