Tecra M11-13J Diode GPU Overheat

This probably don't have any effect like every time i phoned to Toshiba technical support.
But, i will try anyway.
I bought a Toshiba M11-13J on August, since then i need to sent him to warranty two times, the first time it was the same problem that was described in topic:
Toshiba Tecra M11 - Random Crashes with Windows 7
The motherboard was substituted.
A week later, the second problem began. I started to hear the fan sniping faster, but the air it was not to hot. I run Toshiba health monitor and i saw that internal system temperature and fan speed it's always above 80%, then i installed Everest that show me the temperatures of some components, one of them it's strangely hot, GPU Diode, without any program running the temperature it's above 80C/90C, and the processor and HD was on de 50C and 35C (approximatively).
After this, i left my pc in warranty again, and one more time, motherboard was substituted.
Again, more or less one week later, the old same problem appeared again, in Toshiba technical support, they did not give any special attention to my problem, they only said to leave my tecra again in warranty, but this time, i cant be without him, i'm in college, i have a lots of works to show in classes and do at home, exams to study, and i have no time to leave him in warranty again with the same problem.
I bought a Tecra because it has suppose a non problem notebook, but i was wrong.
I beg you (Toshiba) to give me an alternative solution to my problem, i think this is inadmissible.
When i'm working, sometimes with programs that wasn't supposed to use image, like matlab when it's doing calculus, the diode GPU reaches more then 125C, and when i'm in classes and i need to have work to give my teacher on the end off the class i cant stop or my grades will be "0" in that works.
The rest of the temperatures stay much below this level, like processor at 75C and HD 30C.
I simply don't no what to do more, i already reboot my notebook, bios it's upgraded.
Solutions Please...
Best regards
Jaime Arajo

Some questions:
1) Are the vents breathing easily? The system may overheat if the vents are blocked.
2) Have you tried removing any dust build up? Try spraying Compressed Air through the Vent.
3) Are you using the standard display driver from the Toshiba Website? Installing other drivers can cause this kind of problem.

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Fingerprint utility is not working for normal users - Tecra M11

Hi All,
I installed windows 7 pro in Tecra M11 laptop and the Toshiba finger print utility is not working for normal users.
It is working only for domain administrators. The TFPU is not working for, normal domain users, local users, local administrators. If we run the utility it will ask to enter the windows password and once we applied the password then the message saying "entered password is not valid" will prompt even if we are trying to use the utility first time.
If we try with a domain admin account it will work without any problem. Can somebody help me to trouble shoot this issue?
Thanks.

People nowadays experienced that no matter How many times we glide our finger it have no response.In this instance, you might be very afraid of Windows password lost by reason that there is a plenty of important data on your PC.
Then what should you do? One choose is fix the Fingerprint scanners, but this method will cost a lot of money. The other is use the Windows password function to solve the problem. Certainly, this is a very safer, faster and easier to use method for you.
According my personal experience, you can try these three ways to re-access to your PC:
Method 1: Login with the default administrator account
* Step 1: Start Windows PC
* Step 2: When you can see the Windows login screen, press ctrl+alt+del keys Twice and it'll show Classic Login box
* Step 3: Type Administrator as Username and leave the password field blank
* Step 4: Press the Enter Key and then you can be able to login the default windows administrator account which is it created by default when install windows.
*Note:* This trick is only work for Windows XP. And when you input the key combination Please don't put the cursor on any account. And if you change the name or password before, you cannot login by this way.
Method 2: Use the previous password reset disk
This method describes how to create and use a password reset disk for a computer that is a member of a domain. You can use a Windows password reset disk to gain access to your Microsoft Windows Professional-based computer if you forget your Windows password. Please click here to learn more.
Method 3: Using Windows Password Unlocker
Using Windows password remove software is could be the fastest and easiest way for you to reset your Windows password while you didn't create a password reset disk before.
There are 2 options for you: recover Windows password with a bootable CD/DVD or recover Windows password with a USB flash drive.
Before starting, a bootable CD/DVD or USB flash drive and a computer with CD drive are required. (Internal CD drive and external CD drive are both OK.
Option 1: Recover Windows password by burning a bootable CD/DVD
Option 2: Recover Windows password by burning a USB flash drive
The whole Windows password recovery process can be divided to 3 big steps:
* >> Step 1: Burn a USB flash drive to remove lost Windows password
* >> Step 2: Set your target computer to boot from USB
* >> Step 3: Recover forgotten Windows password with the burned USB flash drive
In fact, all you need is a *Windows Password Unlocker www.passwordunlocker.com/windows-password-recovery.html which can help you directly reset your windows xp password, and then you can login your XP without a password required. Of course, there are also some other ways to do it, but this way may be most convenient one.

Tecra M11-11J - cannot install Windows 7 64bit

Tried to upgrade a Tecra M11-11J to Windows 7 64-bit.
The install gets as far as the 'Loading Windows Files' screen, then goes blank and freezes, with the CPU fan maxing out but no HDD activity.
Have tried reinstalling XP (works fine), reflashing the BIOS to the latest version, re-seating the RAM, changing the HDD to 'Compatibility' mode and reinstalling Win 7 - same problem.
Have tried Win 7 32-bit - same problem.
Install from USB, instead of DVD - same problem.
Different flavours of Win 7 - same problem!
This is extremely frustrating.
I upgraded the memory to 8GB, hoping to take advantage of this with W7x64 and now I'm stuck with an XP machine and 4GB of RAM going to waste.
Would be very grateful for any suggestions.
Thanks.

If the IT guys dont have an idea why this happens, I guess this will not be easy to resolve.
Fact is that Tecra M11 was preinstalled with Win7 32BIT PROFESSIONAL system.
The CPU Intel Core i5-430M processor which is built in the notebook supports 64bit too. Therefore it should not be a problem to install, run and use the 64bit version.
I recommend you trying this:
Go to BIOS, set it to default (F9), additionally change to AHCI mode.
Save the changes.
No search on Intel page for Intel Rapid Storage Technology (Intel RST) driver.
Add this driver during the Win 7 installation setup (F6)
But if this would not be possible, I guess there is something wrong with your Win 7 disk
As last option could be the installation on Win 7 using USB port.
You would need to create an bootable USB flash memory stick containing Win 7.
Check some step by step instructions in the net

Tecra M11: How to get 1080i/p from DisplayPort?

I've hooked up my Tecra M11 via a mini-DisplayPort to HDMI adapter to my digital TV but it seems like the best it can do is 800x600!! (WIndows XP)
How do I get 1920x1080 out of this laptop?
Remove Intel drivers?
Add newer Intel drivers?
Patch from Microsoft?
Is it possible to also output HD audio over this port?
Other laptops with HDMI ports can do all of the above, why can't the M11?

Display Port is the successor to HDMI and will eventually start appearing on TVs and other A/V equipment in the coming years.
The evolution has been VGA -> DVI -> HDMI -> DisplayPort.
The Tecra M11 has a mini-display port adapter in lieu of HDMI as do many other current model laptops today. It does not have a HDMI adapter (or even a mini-HDMI adapter, as found on some digital cameras.)
Adapters are available that convert from DisplayPort to HDMI and mini-DisplayPort to HDMI.
If I connect a mini-DisplayPort to HDMI adapter to the laptop, the best resolution that I could successfully view via the cable was 1280x720 (720p). It is not even possible to select 1920x1080 with the output set to "Digital TV" (the maximum resolution is 1600x900). If I say that it is a "Monitor", then it lets me select 1920x1080 but video is only generated at 800x600 and no other resolution.
It's hard to say whether the limitations here are being imposed by the driver from Intel or the actual hardware itself.
Which model do I have?
Tecra M11.
Part No PTME1U-01F01101

Tecra M11 - a few questions

Hi everyone, just got a new TECRA M11 laptop, a few quick questions please:
A. Is it possible to change the settings for the eco button? I.E. to make it opperate a program? if so how?
B. How can I see the volume graph when i turn it down or up?
Some kind of graphics or a meter showing how high it is, like system contgrol manager in my previous laptop which was generic...
C. Is the mouse pad multi touch? if not is it possible to install something or whatever to make it so?
Thanks E.

A
I have tested it on my Satellite U500 and it is possible.
How?
-open Toshiba Assist > Optimize
-start Toshiba Button control
Button name must be set to eco
Click on Deregister and when the TBS message is shown confirm with OK
Click on Browse and choose right exe file for your favourite application > confirm with open
Click on Register
Your favourite application should start when you press eco button.
When you want to have eco utility again just deregister your last settings
B
I think this visual graphic level status doesnt exist under Windows 7. The volume level you can see when you click on volume symbol placed in taskbar (Windows volume level)
C
Usually on every Toshiba notebook is preinstalled additional touchpad driver with many additional settings. Go into mouse properties and check additional settings.
By the way: this must be described in users manuals document.
Have you already check this document?

Why has the Tecra M11-11M only got the 32-bit version of Windows 7?

Why has the Tecra M11-11M only got the 32-bit version of windows 7 and not the 64-bit?
Surely the i7 and 4gb can cope with the demands and the 64-bit version would allow more efficient use of the computing power.
Many thanks,

Good question but Im afraid only Toshiba marketing division has right answer to your question.
I just presume they create own decision based on market research.
You can try to install own 64bit version if the drivers, tools and utilities are available.

Tecra M11 - Random Crashes with Windows 7

We have a Toshiba Tecra M11 running Windows 7 which has a problem in which it randomly crashes, forcing the user to hard reboot it. When it crashes, the fans spin up, not sure if this means anything. We've tried many things to fix it.
At first we thought it may be overheating, which would explain the fan, but the laptop got through a 24 hour stress test absolutely fine with normal temperatures. The laptop also isn't necesarrily doing anything stressful when it crashes We also tried reinstalling some of the main drivers and also intalled the newest (2.60) BIOS but still the same problem.
It crashes up to 2 times a day, but can also go some days without crashing. It's a very strange problem and we'd very much appreciate a fix for it.
Thanks
George

I just posted this answer on another thread. However, for me, the following worked. The laptop was locking up at least once a day with no clear cause since I bought it.
I've been trying for the last few weeks to get a fix for this. However, I've removed the fingerprint reading software and disabled the fingerprint reader in device manager. This appears to have finally fixed the issue (fingers crossed, one week no crash). I'd also removed Toshiba reeltime and eco utilities but had less success. The various BIOS updates have not helped.
All the latest drivers were installed. I also rebuilt the machine and could not get a crash from it with the factory build though I didn't setup the fingerprint software. USB connections also seemed to have a bearing on stability, though everything has been fine since the fingerprint reader was crippled.
Hope that helps.

Tecra M11 - BIOS Password recovery

Hello
I have following Toshiba Tecra model :
Toshiba Tecra M11-15W
Part/Model No. : PTME0E-03J02SEP
Problem is that i did not use this notebook for some time and forgot Bios password i set. Now i need to re-install windows (its corrupted) but i cannot make my notebook to boot from USB or from DVD. To access that menu i need my Bios password.
Is there any way i can flash it or reset or something like that ? I tried everything already, i even wanted to get inside my laptop to find that Bios battery and remove it, but i am affraid that i will break something...
i can remove the HDD and install windows on another PC and continue install on the notebook , but still i need that password reset...
Thanks in advance !!

You cannot expect that we here, on Toshiba user forum, discuss ahow to remove BIOS protection.
With other words every stolen Tecra M11 can be accessibe for everyone.
Theoreticaly every notebook thief can just post here and get exact info about removing BIOS password. You know what I mean?
Either try to find solution Googling arround or contact nearest Toshiba service provider and ask for help.

Tecra M11-11M - Resume failure

My Tecra M11-11M does not resume to the position I left, once it goes into harbenation. It resume a few times, but after few times, the Windows 7 32 bit systems resumes, but does not log into my user progile, hence I have to do a cold reboot of the system.
I need help how to over come this problem.

Hey,
Im a little bit confused about your posting
How do you get into hibernation mode? Do you press FN+F4 key combination or do you choose hibernation from start menu?
And if you try hibernation, does the notebook power off or is it still on?
How do you wake up your notebook from hibernation? Do you just open the lid or press power button?
Why it does not log into your user profile? Does the notebook freeze or what happens exactly?
A lot of questions I know but otherwise its not possible to give you detailed answer.

Tecra M11 - USB Drivers needed

After installing Windows 7 x64 on my Toshiba Tecra M11 I get two unknown devices that are unable to be installed. I believe them to be the USB connections since the Hardware Ids of the unknown devices are
USB\VID_8087&PID_0020&REV_0000
I have the following model ...
M11SAU1
Part Number PTME1U-03R034A1
Bios version 2.90
Can someone please point me to where I can download the drivers for this please ?
I have tried the download drivers site for Toshiba for my model but I only get the ability to download the latest BIOs Update to 3.20 ( which doesnt work either due to permission issues ).
Is there a specific driver package I am missing ?
The australian toshiba website only seems to be showing newer versions of drivers/software since the factory preinstalled image was built. SInce I no longer have the preinstalled image where can I get the downloads for all drivers for this model ?

Hi
USB drivers are part of the Microsoft Windows OS. So you cannot update and install this manually.
By the way: this unit seems to be an Toshiba Australian notebook model. I could find this here:
http://www.mytoshiba.com.au/support/computers/tablet/m11/ptme1u-03r034a1/download
But it seems that not all drivers have been released for Win 7 64bit.
But dont worry There is a Toshiba European driver page where you could download all Win 7 64bit drivers for the Tecra M11 PTME1E series
This European series is a same like the Australian series PTME1U.
<img src='http://img3.imageshack.us/img3/7300/capturekgr.jpg' border='0' width='550px'/>
Regarding the missing drivers:
The internal webcam is connected to the USB controller and I think you should install also the webcam software/driver in order to get the unknown devices disappearing.

Tecra M11 and asset Tag

Hi,
I'm looking for how to set the asset tag information int the smbios of a toshiba tecra M11 laptop ?
I have found this post LINK:[http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=40167] but the tool assettag.Exe don't keep the tag after reboot.
Any idea please ?

I dont know if you have European notebook model but here in Europe this tool is not available for customers and this stuff must be done by authorized service provider.
If you want you can try to contact nearest Toshiba service provider and ask for help.
As you can see in other thread last user has posted link to Toshiba US support page.

Tecra M11-107 and i7-940XM compatibility

Hi, I want to upgrade my Tecra M11-107 laptop to the fastest processor that socket can run. Anyone can tell me if the i7-940XM processor is compatible?

Hi
To get CPU working, you have to consider some important facts:
First of all an CPU has to be supported by chipset.
Secondly a new CPU needs an BIOS support.
In both cases if one of the parts would not support the new CPU, the notebook would not boot up.
Therefore its essential to know if chipset and BIOS would support the new CPU.
Its not a big deal to get details about the chipset but unfortunately, there are no information about the BIOS support.
The notebook seems to support the Mobile Intel(R) QM57 Express Chipset
The Intel ARK page provides all info about this kind of chipset:
http://ark.intel.com/products/43187/Intel-BD82QM57-PCH
Under Compatible Products you would get all supported CPUs.
I would also consider the max TDP detail mentioned by ARK page.
This value is important if it comes to the warmness produced by CPU.
To much warmness can affect the notebook functionality and could leads to over-heating.

Tecra M11-17U, WinXP: displays 2.89G RAM instead of 4G

According to http://aps2.toshiba-tro.de/kb0/TSB82022E0000R01.htm I could expect WinXP (32-bit) to present at least 3.0G up to 3.3G. But I only see 2.89. Is that configurable? How could I enable memory remapping - I do not see anything in BIOS?
Thanks
Solved!
Go to Solution.

Your unit is from Europe, probably the UK. But, this is really the Toshiba USA forum.
Tecra M11-17U Specifications
Tecra M11-17U Downloads
The article you posted is talking about the maximum amount of RAM your would see available in Windows. However, your graphics card uses 'dynamically allocated' RAM. This means that your graphics card has no RAM of its own, but instead uses your system's RAM dynamically as needed. So, this is using up some further RAM.
You could check this thread and the suggestions there:
http://www.tomshardware.com/forum/234421-30-showing-12gb-windows
Though, you're always welcome here, you may want to use the European forum.
Toshiba European Forum
Good luck.
Mike

Tecra M11 as business-notebook

The M11-Series is a business-notebook?
What can I do, if I have during travelling no contact to a WLAN and use a M11-notebook without a modem?. With the earlier M10-Notebook I have an integrated modem and can it use, for example with iPass, to dial (thru the integrated modem and a hotel-telephone-socket) to the next internet-provider to sent / receive my mails.
What happens with a M11-notebook in this case? Not every travel goes to "WLAN-hotspots"!

PauPau is right. All Tecra and Portege notebooks are designed for business purposes and exact these models have possibility to be connected on docking station that can be placed in the office.
Tecra M11 is not known to me and its exact hardware configuration but if there is no modem you can use some external solution.
To be honest I think that modem usage is nothing but history. On these days every modern business notebook has Bluetooth and if you have mobile phone you can use it as modem. Connection with your notebook can be establishing using Bluetooth connectivity.

Tecra M11 - Wireless intermediate driver XP

looking for a little help to try and find the appropraite driver for this laptop.
Toshiba Tecra M11-11L PTME1E-00D005EN
The driver in question is the wireless intermediate driver.
I have tried many many drivers from accross the net, but still no joy.
Thanks in advance for any help.

hey Jeka-?? ,
thanks for the speedy response.
I have now tried every XP driver from that page (even the realtek drivers, which i'm pretty sure it isnt)
Unfortunately none of them have worked.
any other ideas ?
p.s i did include the device properties in the link in my first post.
ROOT\WSIMDMP\0000
unfortunately the is no real dev id

Tecra M11-13J Diode GPU Overheat

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