Tecra M11 - Random Crashes with Windows 7

We have a Toshiba Tecra M11 running Windows 7 which has a problem in which it randomly crashes, forcing the user to hard reboot it. When it crashes, the fans spin up, not sure if this means anything. We've tried many things to fix it.
At first we thought it may be overheating, which would explain the fan, but the laptop got through a 24 hour stress test absolutely fine with normal temperatures. The laptop also isn't necesarrily doing anything stressful when it crashes We also tried reinstalling some of the main drivers and also intalled the newest (2.60) BIOS but still the same problem.
It crashes up to 2 times a day, but can also go some days without crashing. It's a very strange problem and we'd very much appreciate a fix for it.
Thanks
George

I just posted this answer on another thread. However, for me, the following worked. The laptop was locking up at least once a day with no clear cause since I bought it.
I've been trying for the last few weeks to get a fix for this. However, I've removed the fingerprint reading software and disabled the fingerprint reader in device manager. This appears to have finally fixed the issue (fingers crossed, one week no crash). I'd also removed Toshiba reeltime and eco utilities but had less success. The various BIOS updates have not helped.
All the latest drivers were installed. I also rebuilt the machine and could not get a crash from it with the factory build though I didn't setup the fingerprint software. USB connections also seemed to have a bearing on stability, though everything has been fine since the fingerprint reader was crippled.
Hope that helps.

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       0xb2000 -
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