Tecra S5 - Fingerprint logon stopped working when I chanaged password
I have a Toshiba Tecra S5 notebook and I've been using fingerprint logon since the beginning.
It stopped working when I chanaged my password.
Fingerprints are associated with the old password.
I have looked all over to find where to change that without success.
Anybody can point me in a right direction?
Thanx
Hi
I think you should remove the old fingerprints and should configure this again.
As far as I know you can use the new password to login.
Then access the Trusuite software settings, remove the old fingerprints and reconfigure it again using new scanned fingerprints.
Theoretically this should work.
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Lenovo toolbox and fingerprint software stopped working on Thinkpad W700 Windows 7 Pro 64 bit
After installing Lenovo Updates an unknown USB device appeared in device manager. Per the instructions of a Lenovo support person I performed a system restore to a time prior to the updates. After doing that the Lenovo Toolbox and Fingerprint software would no longer work. I tried another system restore back to the latest date and that did not solve the problem. I also tried reinstalling both the Toolbox and the finger print software and they still won't work. When I try to launch either of those apps I get an error message saying that they have stopped working and that the system was checking online for a solution, with no result. It's my impression that the system restore screwed up something in the OS or the system registry that is a dependency for those two programs. The only suggestion Lenovo support could give me is to re-image the system. I would prefer to find the cause and fix that rather than reload the entire system. I would love to know what could cause these two programs to stop working when the other Lenovo utilities seem to work fine. Any help with this would be greatly appreciated.
Which version of the tool box are you using?Mine would not open after installting updates but after installating the latest version its working fine
http://www-307.ibm.com/pc/support/site.wss/MIGR-73783.html
Cheers and regards,
• » νιנαソѕαяα∂нι ѕαмανє∂αм ™ « •
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I am a volunteer here. I don't work for Lenovo -
Qosmio X300 - Fingerprint sensor stopped working
Hi, I wonder if someone can help me ?
First, please excuse my poor English, I'm Norwegian ( ! )
and allow me to tell you that I am just "normally" technical ...
-so please, please "speak" so I can understand.
My fingerprint sensor stopped working today, this has happen before,
restarting the computer has previously "fixed" the problem, but not today ... !
I have dowloaded and installed new drivers & software ( TrueSuite Access Manager ) ( from Toshiba support ) -- still not working ...
I have checked the Device manager ( Biometric Devices )
It says that the device is working properly. It says that the drivers are all up to date.
But it still does not work.
I've been on the phone with Toshiba support for a long time today, but not even support could help me ...
they had never heard of a similar problem on a Qosmio X300 before ( ? )
They suspcted that I had send it in for service ... and I would like to avvoid this, if I can ...
Cause that means that my computer will be gone for at least 14 days ...
I have also read all threads about fingerprint problems in this forum, and tried everything ... but nothing helps !
When I'm promted to scan my finger, the scanner seems to be "dead" ... ?
Can anyone please help me to solve this problem ?
Hoping for help !
Thanks so much for taking the time ...
Sincerely ms.norwayHi Luke_1
Thanks so much for your answer. I did download the BIOS update, but got a message that I allready had the latest version,
so there would be no updates installed ... I guess that I ( without remembering ) dowloaded and updated this some time yesterday ( ! )
I guess that the next step will be to use the recovery disk ...
I would if possible, not do that, cause that means that I have to reinstall every program etc., right ?
Sorry ... this might sound like a stupid queston, but as I mentioned ... I'm just "normally" technical, so you have to excuse me on this :-)
Or I might just give up and send the computer in for service/repair ...
By doing this I might not have to reinstall everything , right ? ( hoping for a positive response on this )
I "suspect" that maybe the fingerprint sensor is broken, since I have tried all possible solutions ...
so this might be the best solution to my annoying problem ...
If anyone happens to have any other sugests, please respond.
Thanks again for your answer ! -
W540 - Fingerprint reader stops working after sleep
Once again the fingerprint reader stopped working.
When I run the Lenovo Solution Center (v2.7.003 rev 19975) all appears normal. When I go to [Security]>[Fingerprint] I get a <Status> that it is enabled.
However when I [launch] > Fingerprint Manager Pro (v8.01.35 x64) I get the device is not connected.
See the pictures.
This occurred after coming out of sleep, and warm boot or cold boot did not change anything. It's now been 3 days. I have no idea what the hardware is doing as there are no lights. I did not install any new software, aside from the normal AV updates (MS Security and Malwarebytes ONLY! each aware of the other).
Administrative event logs do not reveal anything.
Device manager has no warning, neither does it show the fingerprint reader.
Scanning does nothing,
Any workaround ??? Any one else with these symptoms. I can deal with software, and drivers, but I cannot deal with failure to have hardware switches, lights, and other missing workstation attributes.
re: Lenovo W540 20BG, 32gb, Win 7 x64, BIOS 2.17, Samsung 1tb EVOIt's an on / off issue. Partly software and hardware. I think it a USB / reader problem. Only occurs occasionally when going to sleep. I do use Zentimo, so that may cause a disconnect when sleeping or at the very least let me know that a disconnect occured. I just type my user PW, as the reader's surrounding surface is now glossy, Never had that problem with other high gloss chassis. Oddly the track pad is immaculate and not shiny!
Reader resumes - in most cases - after cold boot with power off for a while. If I do a warm boot, the reader remains innactive and disconnected.
So far the machine from a software side is tamed and works great, it the harware interface with the internals that is a POS.
If the machine works great, it's because of Intel, nVidia, Micron, etc. The user dialog to the hardware is missing when PROBLEMS (not issues) occur.
Thank you for your concern. Hopefully these issues will be resolved after my yearly update. Albeit, Win 10 concerns me <vbg>. I think MS Win 10 will go the Adobe route, with a yearly subscription after the free 1 year. -
Hi Team,
Showing Yellow icons after every 15 to 20 Min and internet stop working.when we enable- disbale the network connection then will internet start working fine.Some time network connection is disable but when we renable that connection it will stuck on enabling
and will not renable till i am not restart that machine. I have 350 Machine in network but facing this issue in 25 machines. Kindly help me on this issue .
Regards
Sahil bhatejaHi,
So switch a LAN card fix this issue...seems a compatibility issue or maybe some packs or programs you installed recently cause this issue.
Have you manually check the network adapter driver from the PC's manufacture website? sometimes, it will be a time delay before Microsoft push out the driver update.
Check if issue exists in safemode with network, this mode will launch Windows with limited sets of files and drivers.
if you have a restore point, restore the pc to a previous point at which the pc is functioning fine.
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Hi shanny202.
Really strange problem you have there. I have a few questions though.
Please try again and try to make the phone as a new without restoringen with you iCloud-data or backup-data from iTunes. Maybe it is something wrong with the data (strange).
Anyway, i think you should call Apple Support or visit an Apple Store, don't forgot to make a Genius Bar reservation.
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Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532 x64
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Version: 6.3
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Physical processor count: 4
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Built-in memory: 7099 MB
Free memory: 3441 MB
Memory available to Photoshop: 6132 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
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Display Bounds: top=0, left=0, bottom=768, right=1366
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glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
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License Type: Subscription
Serial number: 96040980655291092490
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
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Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 890.5G, 853.0G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
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3D Studio 15.2.2 (2014.2.2 x001 x003)
Accented Edges 15.2.2
Adaptive Wide Angle 15.2.2
Angled Strokes 15.2.2
Average 15.2.2 (2014.2.2 x001 x003)
Bas Relief 15.2.2
BMP 15.2.2
Camera Raw 8.7.1
Camera Raw Filter 8.7.1
Chalk & Charcoal 15.2.2
Charcoal 15.2.2
Chrome 15.2.2
Cineon 15.2.2 (2014.2.2 x001 x003)
Clouds 15.2.2 (2014.2.2 x001 x003)
Collada 15.2.2 (2014.2.2 x001 x003)
Color Halftone 15.2.2
Colored Pencil 15.2.2
CompuServe GIF 15.2.2
Conté Crayon 15.2.2
Craquelure 15.2.2
Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
Crop and Straighten Photos Filter 15.2.2
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Entropy 15.2.2 (2014.2.2 x001 x003)
Export Color Lookup Tables NO VERSION
Extrude 15.2.2
FastCore Routines 15.2.2 (2014.2.2 x001 x003)
Fibers 15.2.2
Film Grain 15.2.2
Filter Gallery 15.2.2
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Fresco 15.2.2
Glass 15.2.2
Glowing Edges 15.2.2
Google Earth 4 15.2.2 (2014.2.2 x001 x003)
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Maximum 15.2.2 (2014.2.2 x001 x003)
Mean 15.2.2 (2014.2.2 x001 x003)
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Median 15.2.2 (2014.2.2 x001 x003)
Mezzotint 15.2.2
Minimum 15.2.2 (2014.2.2 x001 x003)
MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
Mosaic Tiles 15.2.2
Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
Neon Glow 15.2.2
Note Paper 15.2.2
NTSC Colors 15.2.2 (2014.2.2 x001 x003)
Ocean Ripple 15.2.2
OpenEXR 15.2.2
Paint Daubs 15.2.2
Palette Knife 15.2.2
Patchwork 15.2.2
Paths to Illustrator 15.2.2
PCX 15.2.2 (2014.2.2 x001 x003)
Photocopy 15.2.2
Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
Photoshop Touch 14.0
Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
Pinch 15.2.2
Pixar 15.2.2 (2014.2.2 x001 x003)
Plaster 15.2.2
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PLY 15.2.2 (2014.2.2 x001 x003)
PNG 15.2.2
Pointillize 15.2.2
Polar Coordinates 15.2.2
Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
Poster Edges 15.2.2
PRC 15.2.2 (2014.2.2 x001 x003)
Radial Blur 15.2.2
Radiance 15.2.2 (2014.2.2 x001 x003)
Range 15.2.2 (2014.2.2 x001 x003)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.2.2
Ripple 15.2.2
Rough Pastels 15.2.2
Save for Web 15.2.2
ScriptingSupport 15.2.2
Shake Reduction 15.2.2
Shear 15.2.2
Skewness 15.2.2 (2014.2.2 x001 x003)
Smart Blur 15.2.2
Smudge Stick 15.2.2
Solarize 15.2.2 (2014.2.2 x001 x003)
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Spherize 15.2.2
Sponge 15.2.2
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Stained Glass 15.2.2
Stamp 15.2.2
Standard Deviation 15.2.2 (2014.2.2 x001 x003)
STL 15.2.2 (2014.2.2 x001 x003)
Sumi-e 15.2.2
Summation 15.2.2 (2014.2.2 x001 x003)
Targa 15.2.2
Texturizer 15.2.2
Tiles 15.2.2
Torn Edges 15.2.2
Twirl 15.2.2
U3D 15.2.2 (2014.2.2 x001 x003)
Underpainting 15.2.2
Vanishing Point 15.2.2
Variance 15.2.2 (2014.2.2 x001 x003)
Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
Water Paper 15.2.2
Watercolor 15.2.2
Wave 15.2.2
Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
WIA Support 15.2.2 (2014.2.2 x001 x003)
Wind 15.2.2
Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
ZigZag 15.2.2
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Libraries
Adobe Color Themes
Installed TWAIN devices: NONEYes, but most likely the graphics card's drivers will be tens if not hundreds of updates old. A brand new computer isn't going to be fresh off the press with updates applied. You need to get the most recent update for your card.
Benjamin -
I needed to install a previously purchased CS6 versus on new computer. To do this, I had to download a version from CC. I will not be using CC. How do I activate Photoshop under my license so that it does not stop working when I am out of communication range a month from now?
The CC version will not activate with your perpetual CS6 license. Download the version from here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Your number should work with this version. -
I have windows 7 on my system and sometime late last year I starrted getting a Windows dialog telling me that LabWindows/CVI has stopped working when I try to open a file from the project file menu. I also get an error when I run a project debug mode and use a selectFilePopup in the code. The error says, "The program has suspended execution at address 0x75D5025E. No source line information is available." I've tried removing and reinstalling CVI to no avail. Any suggestions?
Constantin,
Thank you for your response. I've attached screnshots showing the version details for kernal32.dll and ntdll.dll. I also looked at the updates to see which might have been installed when the problem started. Unfortunately there are 15-20 updates every month. I didn't take note of when the error started to occur. At first it only affected my ability to open files from within the project (i.e. file->open->Source, etc). Then I went back to modify a project that had a SelectFilePopup and found that that wouldn't work either.
Attachments:
ntdll.dll version.jpg 15 KB -
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Could you paste a copy of the contents of one of those problem reports here for us to have a look at please, Tony?
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