Telephone number to reach OTN?

Hi,
I'd like to know if there is a specific telephone number to reach the OTN technical team?
I also had a request from a customer who submitted a ticket on http://www.oracle.com/corporate/contact/accounthelp.html, then Oracle.com Login (Events, Mix, OTN).
He got a response in the first instance (and a ticket reference number which we are not able to check in Oracle Hub) but since beginning of July he hasn't received any updates and the workaround provided did not work.
Thanks in advance if you could give an answer on these 2 points.
Best Regards,
Gwladys

If the SR pertains to login problems, then the OTN team is not the correct contact.
Send an email to otnfeedback_us at oracle dot com for more details.

Similar Messages

Change icloud telephone number

I've bought an iPhone for the wife's birthday.
Of course I wanted to set everything up so she could use it straight out of the box.
I bought a prepaid simcard for this purpose and everything seemed to be working fine.
Created her Apple ID with her personal email address.
On her birthday she put in her own simcard and still everything seemed to be working fine.
iMessage works correctly - as well as everything else.
However... Settings/Messages/Send & Receive/You can be reached by iMessage at
Still shows that old telephone number - but it's greyed out.
Is there any way to get this deleted and get the new telephone number in here?

Put the first sim back in the phone, then turn iMessage off.

Change telephone number for face time

How or where do I change the telephone number in the settings for FaceTime?
With the wrong number there i can't be reached with face time calls.

Go into Settings, turn FaceTime off. Power the phone off/on. Go back into Settings, turn on FaceTime and let it activate. The phone number comes from the SIM and the activation message. It should populate the correct number.

If my phone service is disconnected, can I still use the number to iMessage? Under my setting in iMessages it only allows me to select my linked emails and the telephone number is there but grayed out and i can't seletect it !

If my phone service is disconnected, can I still use the number to iMessage? Under my setting in iMessages it only allows me to select my linked emails and the telephone number is there but grayed out and i can't seletect it ! It wont activate. I just recentely got AT&T. When I had verizon before and my phone got disconnected it allowed me to still iMessage off my number.

If your phone service is disconnected, it's not your number any more.
If you "just got AT&T", how can it be disconnected?

Skype account yearly telephone number charge

Hi,
On Dec 19, 2014 Skype charged me $30.00 for the yearly telephone number, on Dec 22, 2014 Skype charged me $30.05 stating it was for the yearly telephone number. I had PayPal reverse the charge of $30.00 for the Skype number and received an email from Skype stating that my number will expire in Dec 30, 2014. I go to my Skype account and it says that my telephone number has expired, so Skype what is up??? Are you trying to say that you’re yearly charge for a Skype telephone number is $60.05? It was my understanding from Skype that a Skype yearly telephone number was $30.00 per year, yet when I ask PayPal to return one of your charges of $30.00 your email to me and my account says it will be expiring soon, so what is going on????

Hello and welcome to the Skype Community.
You've been flagged for posting a duplicate message which has been removed. Please avoid in future. Due to the chargeback your account has been blocked as a precaution to protect your assets. To arrange unblocking please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

HT5622 How do I change the Apple id against a certain telephone number? I have two iPhones and wish to use a different Apple id for each and confused as to how I do this?

How do I change the Apple id against a certain telephone number? I have two iPhones and wish to use a different Apple id for each and confused as to how I do this?

Create a new Apple ID for the second phone. If you are setting the phones up as new phone enter the ID you want to use on each phone.
If both phones are already signed in to one Apple ID then use the settings app to change Apple IDs on one phone.
Settings > iTunes and App Store > tap on the Apple ID > sign out > sign in with alternate Apple ID.
Note that if you have downloaded apps with the original Apple ID on the phone with the new Apple ID, those apps will still be associated with the old Apple ID and will require the old ID and password in order to update them.

Incoming Telephone number field in sales order

Dear All,
I'm replicating Interaction Center Sales orders to an external system through IDOCs. A customer may have more than one telephone number.
Is their a field in the sales order IDOC that contains the customer incoming call telephone number? It is a must for the external system to know this call number incase of further contact with the customer
I gota field in the partner information "Tel1" but it always get the default telephone of the customer not the telephone in the incoming call
Regards,
Ahmed Elders

Hello, Ahmed.
Recently we've had quite similar requirement. I haven't got any standard solution for that.
But what we've done. We store this number in the partner's address in the document (I think, in the field you've mentioned). We access this number in the following way in some view controller (actually, in IR view):
DATA: lr_cucobupa TYPE REF TO cl_crmcmp_b_cucobupa_impl,
           lv_value TYPE string,
           lv_channel TYPE crmt_ic_channel.
     TRY.
         lr_cucobupa ?= me->get_custom_controller( if_iccmp_global_controller_con=>cucobp ).
       CATCH cx_sy_move_cast_error.
     ENDTRY.
     IF lr_cucobupa IS BOUND.
       lv_value = lr_cucobupa->get_request_value( ) .
       IF NOT lv_value IS INITIAL.
         lv_channel = lr_cucobupa->get_channel( ). //this is actual number, id, email, whatever...
         CASE lv_channel .
           WHEN 'ANI'.
// store the phone number in appropriate field of partner's address
           WHEN 'CHAT'.
// store the id in appropriate field of partner's address
           WHEN 'EMAIL'.
// store the email in appropriate field of partner's address
         ENDCASE.
Hope this will help you.

Telephone number does not get truncated in BP Master Record

Hi All,
Our requirement is to truncate the space between telephone number and extension on BP master record on WEB UI. But we are unable to figure out how to do this. So kindly suggest what kind of configuration or development need to be done.
Thanks in advance.
JM.

Hello,
You only want to change the display for the field ?
If so then just redefine the method GET_ for the corresponding attribute (you can get all infos by pressing F2 when cursor is in the field).
Regards,
Benoî

Identification de BP by Telephone Number (ANI)

Hi Guys,
I'm working with CRM 5.0 with ICI. In CRM the identification of business partner by canonical numbers are not recognized correctly
If telephone numbers of business partners are transferred to the SAP System in canonical form (that is in the form 12345678), the identification of the business partner fails. In the Interaction Center WebClient does not recognize canonical numbers that have a "aa bbb ccccccc" format correctly (never found the bussiness partner).
I test directly in CIC (Interaction Center WinClient) and the manual identification of the bussiness partner fails (write the number in canonical in the field telephone, including country area).
The number in SAP in stored in canonical format, but I saved the number of telephone and SAP add the +country code if I review directly in the system (because depend of the country). In other words, in the field telephone the number is saved like 454589 (not plus , not country code).
Any idea?
Regards,
Lyda

The SAP System, search the BP like the telephone number is saved in table ADR ...

Vendor Master report with address, telephone number & email ID

Dear All,
Kindly provide to me T Code for Vendor master report along with vendor address,Telephone number & email ID.
Krajesh

Hi Rajesh .... in case customer require specific information, you can also try using sap queries (trust me it is not as difficult as it sounds but the results are just great ;-):
queries
Table SZA1_D0100 have the following fields
SMTP_ADDR (E-mail Address) ; TEL_NUMBER ; MOB_NUMBER ; FAX_NUMBER
For address check table ADDR1_DATA
Common join should be Vendor among these 2 tables
Hope this helps !!!
Edited by: m_n_novice on Aug 7, 2009 11:08 AM

I bought a mac book pro in the UK and I now live in another country which is not supported by apple support. I want to contact apple support but I cannot find any telephone number or email to do so. any ideas?

I bought a mac book pro in the UK and I now live in another country which is not supported by apple support. I want to contact apple support but I cannot find any telephone number or email to do so. any ideas?

http://support.apple.com/kb/HE57
And here:
http://support.apple.com/kb/HT1434

How to change telephone number in mail settings?

How to change a telephone number in your mail settings

Did you already sync your phone in iTunes? Do you get the same result in the summary pane?

Problem in identifying Customer with Telephone number in CTI

I am facing a challenge in the following scenario:
We are in the process of CTI integration, when we get inbound call alert from a mobile, the screen displays the number in a format like +9050XXXXXXX and for a landline number it shows +904XXXXXX. In the BP, we have maintained the numbers without 9, so when the call comes to ICWC, its not identifying the customer. My CTI vendor said the number 9 is defined in the PBX and if removed it will create other problems.
I have created a test data - BP with my extn no. (only extn. no not the complete landline number) if i call my agent id no from my extn no., ICWC is able to identify the customer. The alert shows +72085 which is my ext no. but there is no prefix of no. 9.
My question is:
How can i adjust the search routine in SAP to search for the telephone number beginning with +9.
Is there any other alternative solution available for this. Any thoughts..

Hello Kalees,
We had a similiar problem in one of ours CRM IC implementations, but since this particulary implementation we were using BCM we removed the numbers there.
But been searching and i think that the function used to indentify the call partner for the call it's BUPA_SEARCH_2(iv_telephone) think you can manipulate your telephone number there just for the identification, but the number showed in IC will still have the 9.
Don't know if this help , but try some debug perhaps this helps you get a solution(check class CL_CRM_MCM_SESSION).
Best Regards,
Nuno Lopes

Account Identification thru Account no instead of telephone number

My Client has a CTI solution which is already in use by the call center agents.
As of now, the call center agents are using Desktop Manager through which they are using the accept, reject or other functions.
Now they want to replace the Desktop Manager with SAP CRM Webclient functions to use the functions like Accept, Reject, Hold ...
The current status is, i have done the configuration in which i have integrated CTI with SAP CRM 7.0 and the ICWC is able to identify the caller based on the telephone no. saved in the BP.
The main challenge what i am facing is, the client doesnt want to use the Customer's telephone number to identify instead they want to use Contract Account no. or Legacy number to identify the customer.
Do we need any connector to do this.
How can i achieve this. I would really appreciate your advise on this.

Hi Kalees,
In the CTI scenario that is conected to the ACD switch and have an IVR/VRU (Interactive Voice Responce System), in the CRM 7.0 IC/CTI standard intergated scenario, CRM IC system performs the search for Account by ID that is in the Call Attached Data (if CAD is configured for Identification profile for your Business Role) and it is passed thru IVR (customer enters it via dail pad on his phone or does not enter it).
If the Account ID value is not in the CAD (customer has not entered that number in IVR) or the search for a customer by this ID failed in CRM, then system will try to search by the phone number. It will find a cusomer in your CRM system if this phone number is maintained on this cusomer, otherwise no search results returned and agents can perform search manually.
Regards,
Vadim.

CTI - Telephone Number translation

I am facing a challenge in identifying the customer during the inbound call in ICWC. The Inbound call alert is showing +90507303790 (with a prefix of 9) but we have maintained the telephone number as 0507303790 in the BP. So when the call comes to CRM, the BP is not getting identified thru ANI.
My CTI vendor is advising me to check the CRM settings for "Number Translation". But i dont find it anywhere in CRM. There is no reference for this kind of number issue.
Can you advise me on this.

Hello Kalees,
We had a similiar problem in one of ours CRM IC implementations, but since this particulary implementation we were using BCM we removed the numbers there.
But been searching and i think that the function used to indentify the call partner for the call it's BUPA_SEARCH_2(iv_telephone) think you can manipulate your telephone number there just for the identification, but the number showed in IC will still have the 9.
Don't know if this help , but try some debug perhaps this helps you get a solution(check class CL_CRM_MCM_SESSION).
Best Regards,
Nuno Lopes

Telephone number to reach OTN?

Similar Messages

Maybe you are looking for