Telephone Support w/Creat

Does anyone have the phone number to get the free telephone support that is supposed to be available within the first 60 days of the purchase of a webcam?

Did you check through the whole menu content at the left hand side panel. There's a sub-menu called 'Customer Support Services Centers'. That's where the support contacts are.
Jason

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No idvd, no iweb, no telephone support for Ph!!

hi! i just purchased a mac, i am a new user.. i find it amazing and all, but i cannot copy my videos to a dvd because i dont have idvd and iweb!! i became so frustrated over it.. and i tried all the forums and apple support, only to find-out there is no telephone support for the Philippines.. what should we do about it?? HOW can you import imedia to idvd if you dont have idvd?!!! I purchased my macbook pro in its full priced yet my software ilife'11 is not complete.. in apple store, if you purchase the ilife'11 os the iweb and idvd is bundled, i already paid for the package pre-installed why don't i have those?! and why dont we have a dvd copy of our softwares?!! i REALLY REALLY REALLY need to import my videos so i could keep my projects because it is already paid.. PLEASE PLEASE HELP! i dont even know where to contact support for my mac... i hope you understand and you could help...

If you purchase iLife 11 on disk (not a download) you will get iDVD and iWeb.
Most of us here sympathize with your situation.

The system can't find support team when support message create

Dear experts,
The system can't find support team when support message create.
It show the error that
"The action definition SLFN0001_ADVANCED_SMDIAG has not been assigned a merging technology "
and "the action merging cannot be executed."
Did anyone know how to solve this problem?
Thanks in advance

Hey pavienee,
Let me inform you that the action defination SLFN0001_ADVANCED_FIND_PARTNER is responsible for finding the right support team, this is valid if you make relevant settings by assigning partners in ib52 ti the ibase component.
The action log SLFN0001_ADVANCED_SMDIAG has nothing to do with support team determination.... This action is meant for Solman diagnositics.
Please Reward points for usefull answer and revert for any clartifications.
Regards,
Anand..

Why can't Adobe continue to support and create updates.....

Why can't Adobe continue to support and create updates for MAC G5 OS X Tiger?
I'm sure I'm not the ONLY owner and operator of this MAC machine. I'm finding it
VERY frustrating how your comany, JAVA and Apple of just written this machine off.
You know, MAYBE I'd be more understanding if this MAC product or ALL MAC
products weren't so reliable. However, like many MAC users out there
there's NOTHING wrong with my machine or my current programs OTHER than the
simple fact I can no longer update Flash player or Java... all because
my machine is no longer supported.
WHY can't updates continue to be made? This way,ALL consumers are happy:
those who feel it wasteful economically and ecologically to
replace a computer with a NEW computer, and those who just like to have the latest
and greatest tech toys.

MD Optofonik wrote:
Dear God in heaven, I can't even simply make a basic edit to correct a spelling mistake.
You can - click on the "Actions" link at bottom left of the post.
As to the rest - nobody seems to like this forum, and what you're saying has been said on numerous occasions already.
It's Adobe's fault for "buying in" this forum (sorry - "Social Business" ) service, but it's Jive's fault for producing such a crappy solution in the first place.

Windows 7 is unsupported on Helix. Official answer from Lenovo telephone support.

I want to use my own Helix at work, where Win 7 is a corp standard (and Win 8 is strictly prohibited).
So, I bought Helix to downgrade to Windows 7.
Yesterday I requested OEM disks from Lenovo with Win 7. But today got answer from Lenovo telephone support - sorry, we don't support Win 7 on Helix, so will be no disks.
1) Can it be a mistake of the call-center operator? Is Win 7 indeed unsupported?
FYI. According to Microsoft, buyers of Win 8 devices with OEM license have right to downgrade to Win 7.
But if Lenovo doesn't ship OEM Win 7 disks with Helix - it becomes impossible.
2) Could you please suggest official licensing option, how an individual can buy Win 7 Pro (or Ultimate)?
Concerns:
- OEM Win 7 - I suppose, an individual cannot buy OEM Win-7 from the market and use it on own commodity computer - it's manufacturers' way only - for new or modified computers.
- OLP - it's 5 licenses minimum. Expensive for 1 individual, you should be a legal entity.
- Volume licensing - it's for Enterprises only.
So, I don't see any options, other than returning it to the shop or reselling (((
Folks who downgraded to Win 7, please suggest, how did you do it (except corporate volume licensing)?!
TIA,
Maxim
Solved!
Go to Solution.

Hello and welcome,
Here's what I think I know about downgrade rights: MS will allow a downgrade from Win 8 Pro to Win 7. The procedure is strange. Use an existing, in-use Win 7 license key. Activation will fail. Call Microsoft and get an activation code.
http://www.microsoft.com/OEM/en/licensing/sblicensing/Pages/downgrade_rights.aspx#fbid=UjB_-vNx85j
If you don't have install media you should be able to find a downloadable Win 7 install ISO. Google "legal windows 7 download notebook review". Where you find an in-use key, I'm not sure. At work perhaps.
At a quick glance, it looks like there are Helix Win 7 drivers in the support driver matrix. ThinkVantage System Update is included, so you should be able to use that to pull down drivers and apps. (I haven't tried this on a Helix).
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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No 90 day Motion telephone support in the UK

This website offers 90 days free telephone support to people in the USA and Canada. Foolishly I figured there would be something similar in the UK. However when I phoned Apple UK for support I was told there wasn't any and to email iTunes support because I had purchsed Motion through the App Store.
Itunes customer service say they can't help other than to give me a refund which doesn't solve my problem (because I actually want Motion, I just also want it to work properly) and to contact the Developer. The Developer is Apple! So Apple say it's iTunes and iTunes say it's Apple.
So basically there is no 90 day phone or any other tech support for Motion in the UK and I think Apple should make this clear at point of purchase, and since it's saving them money, give us a discount.

Open System Preferences > Security & Privacy ; click the Firewall option ; at the bottom of the window, click on the lock -- you'll have to enter your password to unlock the pane.
[I have my firewall off -- but it's turned on in the following images]
Click on Firewall Options
Click on Automatically allow...
Click OK -- and lock up (click the lock icon again) before you close the preference pane. In the image above you can see two threads starting with "Compressor" -- below, scrolled out of sight will be more including one for Motion and one for FCPX (if you have it, and maybe even if you don't have it.)
If you're using a computer at work or at a school and you don't have the password (or a user account password) get the sysadmin to open it up for you -- Motion is an Apple app and it's a trusted app; there should be no problems getting permission to allow access.
[I use a firewall in a router instead of on my computer -- this computer is not directly connected to the internet and I have several other computers on a local area network all sharing the one internet connection.]

RMBP, telephone support, 90 days or 1 year?

About This Mac->More Info...->Service, it says
Every Mac comes with a one-year limited warranty and up to 90 days complimentary telephone support
but if I click the Check my service and support coverage link, it says
Telephone Technical Support: Active
Your product is eligible for complimentary telephone technical support during the first year.
Estimated Expiration Date: 25 June 2013
So, is it 90 days, or 1 year?

Shootist007 wrote:
parish_chap wrote:
I will, but no need to buy it until the end of the first year. The only advantage is telephone support but I don't really need that as there is an Apple Store near me
Then why did you ask this question? Gees.
Because while I probably won't need it, it's useful to know it's available if I do

I want to get telephone support; however, I cannot even get to my serial number. Please help!!

I want to get telephone support;however, I cannot get to my serial number. Please help!! Thanks tftlover
I have an ipod nano 7.

Do you have the box it came in?

Does Apple still support books created in Aperture 2?

Before I begin creating a new book, I'd like to know if Apple still supports books created in Aperture 2.1.4.

This page says, Aperture 2 books are still available: http://support.apple.com/kb/HT3412

ICloud lock out telephone support number

Can't reset password because email locked out. Can't get telephone support. They disconnect me!

thanx, but didn;t i read somewhere among the miles of info i've had to wade thru, that you can't re-use the same password (or email acc?) within a year? and besides, even if i'm allowed to work the list you kindly recommend, i fear our dear, recalcitrant (and proud) iCloud's initially innocent mistake, due to the slightest 'misinformation', compounded profoundly by the subsequent ten or so ID resets i was bullied into believing to be 'the one sure cure' it was never going to be, and showed not the slightest interest in the old password it demands even when offered unto it. so i don't know
to be frank, i'm not at all confident it'll work, and the looming possibility of being locked-out, 'administrata non grata', not only a thoroughly hideous and abhorrent prospect to a dyed-in-the-wi-fied Mac lubber, man and boy, like myself, but an absolute shame on the erstwhile earnest and laudable, if by no means affordable, applaudable little Apple

Telephone support available?

As a private computer tutor, I regularly get asked to help back up and update iPads. Some of the tasks I can perform, but then there are others whereby I would value telephone support. So I'm looking for a service that offers 'personal' support, and not product specific support. A service where it's me that is covered, irrespective of who owns the device. Are you aware of such a service?
Thanks

I called once with a Logic Pro "how to question" and I was promptly set straight that they did not answer those types of questions. When I asked what type of questions they would help with I heard double talk. Oh well, thank goodness for this forum and thanks to Apple sponsoring this forum.

UK telephone support number moderator

What is the UK telephone support number. In the support page it says
United Kingdom +353 4333200
What is that supposed to mean, what country is the support in, what is the dialling code from the UK ?

Thanks Jason, found out for myself. It's an Irish number.
It's very, very, very creepy of Creative to make people pay for an international phone call for support. It's very, very slimy not to say what country it's in and even slimier still to try and disguise it by not providing the international dialling code for each country.
The shop has a freephone UK number strangely enough.
Corporate scum.
I just got an email from tech support with a link to a site with a Cubase SX tutorial as the answer.
Completely creeped out.

Live telephone support number?

What number can I call to get live, inperson telephone support?

Live chat link posted by TonyE is incorrect; the correct link is http://support.mozilla.com/en-US/chat
The hours for live chat are listed on the link below. Please note the following on that page:
*Note that all times are US Pacific Daylight Time (GMT -07)
*'''''"Note that our live chat service is only open when we have support volunteers available."'''''
*Special hours for April 22 and April 25
*Link: http://support.mozilla.com/en-US/kb/ask (scroll down to the Live Chat section)
 
 
'''fsillman''':
'''You are using an out-of date version of Firefox'''; consider upgrading to avoid the security issues that may be found in your version, Firefox 3.5.11. See:
*https://support.mozilla.com/en-US/kb/Updating+Firefox?bl=n&s=update%20automatically
'''You need to update the following, in addition.''' All of the following have had security updates:
*Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
*Shockwave Flash 10.0 r45
*Next Generation Java Plug-in 1.6.0_16 for Mozilla browsers
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded.
#**Use either of the links below:
#***https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox ''(click on "Installing and updating Adobe Reader")''
#***''Also see Download link''': http://get.adobe.com/reader/otherversions/
#*After the installation, start Firefox and check your version again.
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#**'''''Be sure to un-check the Yahoo Toolbar option during the install if you do not want it installed.
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Support for Creating Web Service from pl/sql package in JDeveloper 11

We have been creating all of our web services from pl/sql packages in our Oracle database using JDeveloper 10.1.3.1. I understand that this capability is not supported in Jdev 11. We have been mandated to either move up to JDeveloper 11, or consider switching to eclipse, or even VS2008 and run .NET services from IIS. I have seen work-around solutions using TopLink and Jdev 11. Are there plans to revive this feature in the near future? We're now looking at switching to .NET since we could scrap our OAS instances and use IIS to publish web services. The only reason we were sticking with Oracle was the ease in converting all our existing package to web services with Jdev.
Is anyone else in the same situation. If so, what solutions are you considering?

Hi,
there are a lot of option to make plsql web services .
First you can stay with jdev 10.1.3
Use the xmldb servlets
use jdev 11g tp4 to create plsql ws and upgrade to jdev 11g production
And I think in the next release of jdev it will be back , there are more options which disappeared like the adf bc sdo ws or jmx datacontrol etc.
thanks Edwin

Total lack of support from creati

This topic:
[url"]http://forums.creative.com/creativelabs/board/message?board.id=soundblaster&thread.id=26546&view =by_date_ascending&page=[/url]
I lost my faith in creative. For how long are you gonna ignore us?

Hi and welcome to the Skype Community,
Just to set the right expectations: The community is not a direct support channel with Skype customer service agents. You will find fellow Skype users like you replying as well as moderators, power users or Skype staff like developers or quality engineers. Most of the time anyone from these groups can help you finding an answer to your problem, otherwise please contact Skype customer service.
To help with your issue it'll be most helpful if you supply the information outlined here: http://community.skype.com/t5/Android/How-to-create-a-good-Android-issue-report/td-p/211384
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Telephone Support w/Creat

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