Telephone voice mail

I just found out that I have voice mail with my telephone service. Is there a way to be notified by text message or email that there is a mesage waiting? Is there a way to reduce the number of rings before voice mail picks up?

eds001 wrote:
I just found out that I have voice mail with my telephone service. Is there a way to be notified by text message or email that there is a mesage waiting? Is there a way to reduce the number of rings before voice mail picks up? Yes & Yes.... Login into your account online and navigate to VOICE & TEXT.... then click on PREFERENCES then VOICE... You will be able to set-up the sending of email when you have a voicemail, and you will be able to change the number of rings before VM there.... -=Ray=-

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Getting modem to work with telephone voice mail beeps?

My roommate has voice mail via AT&T on our home phone. When I try to dialup to the Internet, I can do so if there are no voice mail messages. But when there are voice mail messages, the phone beeps a bunch of times when you first pick up the line and this is apparently preventing the modem from picking up the dialtone and I get an error that there is no dialtone.
Is there a way around this? I thought that by putting a few "commas" before the dialup phone number that that would pause the modem for a few seconds before it attempted to dial, but it didn't work.

Still unresolved but just wanted to clear my unanswered list

Jabber can not enter the PIN for voice mail

I installed Cisco Jabber 8.6 on the android mobile,And registered jabber to CUCM8.0. In the same time, CUCM8.0 integrated with Unity Connection8.0 via SCCP, Everything is normal.
Tested using any of a telephone call Jabber, it can received voice mail, and shows have a voice mail on the android mobile. then, Hear the tone of the Connection system :"please enter your PIN." However, in any case the PIN can not be submit to the Unity Connection, System reminded over and over again:please enter your PIN.......
I guess the mobile's dial pad can not be supported by Unity Connection, Or other reasons.
help!!!

The Android client is a SIP device and uses RFC2833 for DTMF relay. Unity Connection supports RFC2833 when integrated with either SCCP or SIP. The first question that comes to mind: is the call invoking a transocder/MTP that would be in the media path? For example, if Jabber is using G.729 and you haven't enabled that on CXN or you're requiring a TRP.
I would start with a Wireshark capture from the CXN server to see: a) what the far-end IP address is for the RTP packets; and, b) whether you see the RFC2833 packets arrive. If the sender IP isn't the Jabber client a media resource got invoked which may be dropping the RFC2833 packets. If the IP is correct but you don't see the RFC2833 packets arrive you could then run a Wireshark or collect SDI logs with SIP stack trace enabled from the CUCM node that Jabber is registered to. That would allow you to see the SDP negotiation at call setup to see if RFC2833 even gets negotiated.
Please remember to rate helpful responses and identify helpful or correct answers.

Unity Connection Voice Mail Only- NO MWI template

I am deploying a site with 8,000 mailboxes. 4,000 of those users are voice mail only without a telephone and will NOT require MWI.
I can manually remove the MWI setting from each mailbox, but I am looking at either a BATCH CSV setting or a TEMPLATE that I can turn OFF mwi when creating the users.
Any ideas?
TIA

Hi there,
This setting change is available via Bulk Edit
Bulk Edit> Messages> Disable MWI functionality for this user
Bulk Edit changed in 8.x from where it was accessed in 7.x.
Here's a clip that speaks to how this is run now. You first search and select all
the users you want to change and then choose Bulk Edit;
To Edit User Account Information in Bulk Edit Mode (some editing from original > this example
is for Caller Input settings but you'll see the point)
Step 1 In Cisco Unity Connection Administration, on the Search Users page, check the applicable user check boxes, and select Bulk Edit.
If the user accounts that you want to edit in bulk do not all appear on one Search page, check all applicable check boxes on the first page, then go to the next page and check all applicable check boxes, and so on, until you have selected all applicable users. Then select Bulk Edit.
Step 2 On the Edit Caller Input page, change settings as applicable.
Note The Status message at the top of the Edit Caller Input page tells you how many user accounts are being edited. Also note that the page is populated only with the fields that you are allowed to edit in bulk mode, and that the fields available for edit also depend on whether all of the user accounts reside on the local server.
Step 3 If applicable, set the Bulk Edit Task Scheduling Fields to schedule the Bulk Edit operation for a later date and/or time.
Step 4 Select Submit.
Step 5 If applicable, continue to change settings for these user accounts on the related pages available from the Edit menu. As you make changes on each page, select Submit before going on to the next page to make additional changes.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/user_mac/guide/8xcucmac090.html#wp1049545
Try a couple of test users first to come up with the exact plan.
If you prefer you can also use Bulk Edit via .csv
As a test here I tried the Bulk Edit and chose;
User with Voicemail > Users referenced in this CSV file > Next
This then allowed me to browse to an existing "basic" .csv that I had
used to create a test user recently when playing with BAT. In this .csv
I had one user named Bob Uncle with DN/ext 5126. So when I used this method
the Bulk Edit tool (smart puppy ) selected only Bob Uncle for my edit choices
and I was able to change the Disable MWI functionality for this user
Again, please try manipulating some test users to perfect
your methodology.
I have attached the test .csv I used
Cheers!
Rob
Attachments: buncletest Mailboxes.csv.zip (255 bytes)
"Show a little faith, there's magic in the night" - Springsteen

How do you turn off Verizon voice mail?

I have an answering machine, I would like to turn off Verizon voice mail so that all unanswered calls go directly to my answering machine. The tech that installed my service said it was possible, but the directions he gave me led to a dead end. Does anyone know how to turn off Verizon voice mail? Is there a way to do this on-line or via the telephone (without having to contact a representative)?

Since the Verizon Voicemail will answer calls to you number when you are using your phone, a second incoming call to your number while your own answering machine is taking a message WILL BE forwarded the the Verizon Voicemail system --possibly giving you recorded messages in 2 places. Note that each increase in the ring count will add 6 seconds to the amount of time it takes to forward the call to the Verizon Voicemail system.
If you really don't what the Verizon Voicemail system which can handle multiple calls simultanteously (something you own answering machine cannot do), your only option is to phone Verizon's business office and request that they remove the Verizon Voicemail service from your line.
Message Edited by kvelling on 08-31-2008 09:30 PM

Voice mail stuck in loop

I just went to set up voice mail, picked a password (same as the one I was using on the Palm Centro my iPhone replaced), recorded a custom greeting, went to save and got this message: "Voicemail Unavailable. Unable to connect. Try again later."
I have tried repeatedly but get the same message every time. When I try to cancel out of the setup process, the phone app just kicks me back into voice mail setup and puts me back on the screen where I am supposed to save the greeting. I can't break out of this and get back to the phone keyboard and other features.
I tried force quitting phone, but I'm still stuck in the same loop when I reopen phone. Any ideas?
Neil

If you press "Cancel" on the voicemail process and (as soon as the telephone menu shows up) you press any other menu option (like Contacts or Keyboard), you can eventually get out of the loop. It has worked for me a couple of times.
This is terribly annoying, by the way.

Why my iphone 5s voice mail answer call first and my iphone second.

why my iphone 5s voice mail answer call first and my iphone second.

Hello celazopdef,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning cellular issues:
iPhone: Troubleshooting issues making or receiving calls
http://support.apple.com/kb/TS3406
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Jabber call to voice mail fails with fast busy over VPN

I have an issue that I ran into with CIPC phones over a VPN. If a CIPC phone called over a VPN and started ringing a phone the call would fail with fast busy at the time the call would be forwarded to voicemail. I found the issue was when remote the CIPC phone would negotiate the g.729 codec, when forwarded to a voicemail pilot over a SIP trunk set to g.711 the call would fail due to codec missmatch when no transcoders are present.
So now I am running into what I believe to be the same issue with Jabber, when on premise the calls to voice mail work just fine, but when remote they fail. I can directly call the voicemail pilot without error, but if calling a phone the call gets fast busy at the point we are forwarded to voicemail. Even though all my regions are set to talk to all other regions on G.711 and the voicemail SIP trunk is set to G.711, I believe with the new features in CUCM9 that a lower speed codec has been negotiated since the we are going over the VPN, or Jabber has done this as it knows it's over VPN (not sure). WIth CIPC I could go into the settings and turn off the Optimize for Bandwidth check box and the call would negotiate G.711. With Jabber I can't find anything that would tell my Jabber client to stay on G.711 and I can only imagine this is a codec missmatch as the following are true.
1. CIPC and Jabber share the same line
2. VPN established and CIPC optimised for low bandwidth un-checked
3. Over the same VPN the CIPC phone can leave a voicemail
4. Over the same VPN the Jabber client gets fast busy once forwarded to voicemail
5. Voicemail environment is Exchange-UM over SIP trunk
6. SIP trunk is assigned a Device Pool, that is assigned to a region that all other regions communicate G.711 to
7. On CIPC if optimised for low bandwidth is checked I get the exact same issue as I get with the Jabber client (fast busy when forwarded to voicemail)
Would anyone know what I can do in CUCM 9 to fix this issue, as said no issue when all devices are on premise. Wondering if there is a service parameter or a way to change the codec selection so the Jabber client attempts to always negotiate G.711. The correct answer would be to get some PVDM DSP resources and kick up a transcoder in my resource group, and that may be what I talk them into doing if I have no other options.

We have been getting the exact same thing for almost a year now... since switching to FiOS Digital Voice in May of last year! Every time I call in to report it they 'escalate' the issue but it never gets resolved. The problem seems to be in the initial connection. Most of the time it works fine but, several times a month, after I call to get messages and it starts to play the new message it goes dead and I get the busy signal. I get the same message when I call back: “I’m sorry – that account is in use at this time. Please try again later!” I have even called in with my cell phone and get the same message! I HAVE EVEN used the Internet to see if I could get my messages and, when I hit Play, I get a pop-up saying: “Your Voice Mail box is currently in being accessed; please try again later. If the problem continues, please contact our Customer Support Center at 1-888-553-1555. We apologize for any inconvenience.” This is obviously a software bug that Verizon has no clue on how to troubleshoot OR fix!!! I wonder how many people have the problem and just don’t bother reporting it because of the hassle? When it first started happening they destroyed my entire mailbox and I had to re-enter the complete mailbox setup again – 3 times!!! NEVER let them talk you into that!!! It’s their problem and they need to fix it!!!!!!! I wish I could go back to the ‘normal’ voicemail we originally had… they want hundred$ to switch back because I’d be breaking my #$@%^&* contract! Good luck if you have Verizon………

I Have No Voice Mail Notifications In Z10 Hub

I have seen issues with Voice Mail Notifications in various threads, but I didn't see one having No Voice Mail Notifications In the Z10 Hub at all. Sorry if I missed a thread that applies.
From what I was told by Blackberry Technical Support, at the bottom of the BB Hub next to "Calls", "Emergency Alerts" and "PIN", should be "Voice Mail" (or something similar). I have none and therefore do not get any notifications when I receive a Voice Message. I thought this was odd, and figured I had some settings incorrect, but that is not the case. It's just not there.
I am in the USA on Verizon's network with the latest updated OS 10.1.0.2039 that they offered on a STL100-4, Z10.
Anyone else have this issue?

My wife had the same issue on her Z10.
A quick call to customer service at AT&T and they set it up.
Rebooted her phone, and all was well.
I'm sure Verizon customer service can do this for you as well.
Hope this helps.
Sincerely -

My iphone 4s sometimes wont show voice mail,sometimes wont ring just shows missed call,sometimes wont receive a text till next day. can anybody help me???

My phone sometimes wont show voice mail,sometimes wont ring just shows missed calls,and some text messages wont show received till next day. Can anyone help?

Settings > General > Reset > Reset Network Settings.
Try reseating or replacing the SIM card.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).
Has any of the above been tried?

How do I delete voice mail from my iphone 4s? I am getting a message that my voicemail is 98% full.

How do I delete voice mail from my iphone 4s? I keep getting a message that my voicemail is 98% full.

i realised i have this 200mb of messages this morning & tried deleting my messages but it started to hang half way and my phone gets very hot. thn i do pressed my lock & home button to reset the phone, thn it cool atfer awhile but i got all my messges back lol..
thn i found out, after deleting all the unwanted messages, sync to itunes, thn all the messages is gone for good. hope it helps?

How to stop voice mail password pop up on iphone 5

How do you stop the voice mail password pop up on the i phone 5?

Call your carrier & have them reset your voicemail. Then set such up with a password. Voicemail is a carrier feature, not a phone feature & most carriers require a password for such.

I can't set up voice mail on my iphone 5s. And can't merge calls either

I can't set up voice mail box on my iphone 5s .
And I can't merge calls .

Both of those functions are carrier dependent so you may want to contact your cellular carrier.

Voice mail password problem, iPhone 5S

I have a 5S, use AT&T for voice mail. Every time I finish listening to a voice mail, I get a pop up asking for my password. I enter the password, but after listening to the next voice mail, I get the pop up again. Happens EVERY time. The popup does not affect my receiving or listening to voice mails. I've tried hitting cancel to the popup request, but it continues to appear--and I continue to receive my voice mail. Its very annoying. How do I get rid of the constant popup?

KLSQUESTION wrote:
How do I discover the password for the voice mail?
Voice Mail is a Carrier controlled feature. Contact your Carrier.

IPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset. What am I missing?

iPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset. What am I missing?

Call your phone carrier - that's a problem for them to resolve.

Telephone voice mail

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