Telephone will no longer let me use my PC modem to...

Hi NO one at BT has been able to help me with this,
OK explanation:
For my work I still use the old modems to dial into remote machines (this caused problems explaning this to BT they kept on talking about my BB hub!). Using an internal modem in my laptop to dial out using the voice part of the BT line.
You can here the tones of the numbers being dialled, it then handshakes with the modem on the remote machine then the signal just hangs.
I have had my phone line for over 8 months. I have been able to use modem remote connect the whole time until last week.
I completed a line check, came up clear. I then called BT. Line check clear. They said the only option is to have an Engineer sent out. Then I got told that it could cost me... etc.
So booked an engineer then hung up. Got a call 30 mins later... ( during the 30 mins from hanging up I started to fault diagnose the lines in my house) then got told they had done another line check and it now shows a fault! Will it would I was using the line and fault finding on it!! They didn't tell me that they would do another line check.
Anyway engineer came following day... guess what no lne issues in my house or outside. After 15 calls and 6 hours later I was getting no where on the phone.
How can I get this looked into!?!?!? It seems the bandwidth on the voice part of the line can't take modem data anymore!
I have tested my laptop, it works on my lines in 2 different offices it also works at a friends house and they are on BT.Line quality sounds fine on voice calls and BB never drops out.
1. Why has this stopped?
2. Why can't BT have a higher level of tech support?
3. Why just cold transfer me to other departments?
4. Why send out an engineer when there was no need for one?
5. Why does the Tech guy I reported this to tell a blatant lie on the system on my records. "noise on phone line" I never said this!!!
6. Who can I complain too? NO ONE!
7. How can I get this resolved? NO ONE KNOWS
All I want is the capability to dial out using pulse dialling via modem again! FROM MY OWN PROPERTY.
CAN ANYONE AT BT HELP?????

Welcome to this forum. This is a BT domestic customer to customer help forum, any messages posted here do not go to BT.
Can you try the modem plugged directly into the master socket without any ADSL filters. You will lose your broadband connection during the test, but it will eliminate any problem with the BT Home hub, or the microfilter.
ADSL does not start until 30kHz, which is well above the range that an analogue modem works at.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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