Telepresence implementation

CTI-TMS-SW-K9
Cisco TelePresence Management Suite Includes 10 Systems=1 qty
CTS-SX20-PHD12X-K9
SX20 Quick Set HD NPP 12xPHDCam 1 mic remote cntrl =3 qty
BE6K-ST-BDL-K9=
Cisco BE6000 Medium Density Server Export Restricted SW =2 qty
CP-DX80-K9=
Cisco DX80 =9 qty
CTI-5320-MCU-K9
Cisco TelePresence MCU 5320 up to 40 SD ports=1 qty
suggest me how to design for above BOQ,by considering above boq i suspect i need to install Following VM in BE6K
1) VCS-C&E
2) TMS
3)CUCM
Does VCS supports coresident? How to make a design for this BOQ?

Duplicate thread - refer to https://supportforums.cisco.com/discussion/12302361/telepresence-implementation.

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Ask the Expert: Cisco TelePresence for the Enterprise

Welcome to the Cisco® Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Telepresence® for the enterprise.
Cisco experts Jaret, Fernando, and Fred will be covering all Cisco TelePresence products. Topics include Cisco TelePresence endpoints and TelePresence infrastructure such as the Cisco TelePresence Video Communication Server (VCS), Cisco Expressway Series, Cisco Unified Communication Manager (CallManager), Cisco TelePresence Servers (MSE 8710, on Virtual Machine, etc.), MCU (MSE 8510, etc.), Cisco TelePresence Management Suite (TMS), and all other Cisco TelePresence related devices.
Jaret Osborne is an 8-year Cisco Advanced Services veteran. In his Advanced Services tour, Jaret has covered all aspects of Cisco Unified Communications and TelePresence products, including both enterprise and service provider verticals. Most recently Jaret has been working with global service providers supporting their Cisco TelePresence as a Service offerings while also incubating new cloud services at Cisco.
Fernando Rivas is a Cisco Advanced Services NCE, starting in the Cisco Technical Assistance Center (TAC), 2007, on the Collaboration Technology Team mastering the Cisco Unified Communication technologies and specialized in call control CUCM,VCS) and conferencing (MeetingPlace, Telepresence). In 2011, he joined Cisco Advanced Services as a member of the Cisco Collaboration team and participated in several Cisco TelePresence and video-related technologies deployments. Currently he is a member of the Video Cloud Technology Team, supporting video exchanges in several and architecting new private video cloud solutions for large enterprises. Fernando holds a routing and switching CCIE® certification (22975).
Fred Mollenkopf is a Cisco Advanced Services Network consulting engineer working at Cisco for the last 7 years. Fred has led some of the largest Cisco Unified Communication and Collaboration deployments done for Cisco customers and partners. Over 15 years’ experience in data networking with a specialization in Cisco Unified Communications in 2004. Currently he is a member of the SP Video Advanced Services Team, supporting SP video exchanges and the Cisco Telepresence solutions. Fred maintains an active CCIE® in Voice (17521).
Remember to use the rating system to let Jaret, Fernando, and Fred know if you have received an adequate response.
Because of the volume expected during this event, Jaret, Fred, and Fernando might not be able to answer every question. Remember that you can continue the conversation in the Collaboration, Voice and Video Community, under the sub-community TelePresence, shortly after the event. This event lasts through August 15, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Tenaro,
Additionally here are the most common login issues. Unfortunately this includes items related to Presence implementation but I commented where we did not use these in our lab setup for CUCM Phone Capabilities only.
Login Issues
Problem:
Jabber Unable to Sign-in Through MRA
Solution
This can be caused by a number of things, a few of which are outlined below.
1. Collaboration Edge SRV record not created and/or port 8443 unreachable
For a jabber client to be able to login successfully using MRA, a specific collaboration edge SRV record must be created and accessible externally. When a jabber client is initially started it will make server DNS SRV queries:
_cisco-uds : this SRV record is used to determine if a CUCM server is available.
_cuplogin : this SRV record is used to determine if an IM&P server is available.
_collab-edge : this SRV record is used to determine if MRA is available.
If the jabber client is started and does not receive an SRV answer for _cisco-uds and _cuplogin, and does receive an answer for _collab-edge then it will use this answer to try to contact the Expressway-E listed in the SRV answer.
The _collab-edge SRV record should point to the FQDN of the Expressway-E using port 8443. If the _collab-edge SRV is not created, or is not externally available, or if it is available, but port 8443 is not reachable, then the jabber client will fail to login.
2.  Unacceptable or No Available Certificate on VCS Expressway
After the jabber client has received an answer for _collab-edge, it will then contact the expressway using TLS over port 8443 to try to retrieve the certificate from the expressway to setup TLS for communication between the jabber client and the expressway.
If the Expressway does not have a valid signed certificate that contains either the FQDN or domain of the Expressway, then this will fail and the jabber client will fail to login.
If this is occurring, the you should use the CSR tool on the Expressway, which will automatically include the FQDN of the expressway as a Subject Alternative Name.
MRA requires secure communication between the Expressway-C and Expressway-E, and between the Expressway-E and external endpoints.
Expressway-C Server Certificate Requirements:
The Chat Node Aliases configured on the IM&P servers. This is required if you are doing XMPP federation. The Expressway-C should automatically include these in the CSR provided that an IM&P server has already been discovered on the Expressway-C.
The names in FQDN format of all Phone Security Profiles in CUCM configured for TLS and used on devices configured for MRA. This allows for secure communication between the CUCM and Expressway-C for the devices using those Phone Security Profiles.
Expressway-E Server Certificate Requirements:
All domains configured for Unified Communications. This includes the domain of the Expressway-E and C, e-mail address domain configured for Jabber, and any presence domains.
The Chat Node Aliases configured on the IM&P servers. This is required if you are doing XMPP federation.
The MRA Deployment guide describes this in greater detail on pages 17-18. (http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-1/Mobile-Remote-Ac...
Note: In our lab for testing Phone Capabilities only, we did not include the Chat Node Aliases in the certificate as we were not using IM&P.
3.  No UDS Servers Found in Edge Config
After the Jabber client successfully establishes a secure connection with the Expressway-E, it will ask for its edge config. This edge config will contain the SRV records for _cuplogin and _cisco-uds. If these SRV records are not returned in the edge config, then the jabber client will not be able to proceed with trying to login.
To fix this, make sure that _cisco-uds and _cuplogin SRV records are created internally and resolvable by the Expressway-C
More information on the DNS SRV records can be found on page 10 of the MRA deployment guide for X8.1.1 (http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-1/Mobile-Remote-Access-via-Expressway-Deployment-Guide-X8-1-1.pdf)
Note: In our lab for testing Phone Capabilities only, we did not include the DNS SRV for _cuplogin.
4.  The Expressway-C logs will indicate the following error: XCP_JABBERD Detail="Unable to connect to host '%IP%', port 7400:(111) Connection refused"
If Expressway-E NIC is incorrectly configured, this can cause the XCP server to not be updated. If the Expressway-E meets the following criteria, then you will likely have this issue:
Using a single NIC
Advanced Networking Option Key is installed
Use Dual Network Interfaces option is set to “Yes”
To correct this problem, change the “Use Dual Network Interfaces” option to “No”
The reason this is a problem is because the Expressway-E will be listening for the XCP session on the wrong network interface, which will cause the connection to fail/timeout. The Expressway-E listens on TCP port 7400 for the XCP session. You can verify this by using the netstat command from the VCS as root.
Note: We used a Dual Network Interface Expressway for testing but were not using XCP, so this was not applicable to us.
5.  VCE-E Server hostname/domain name does not match what is configured in the _collab-edge SRV.
If the Expressway-E Server hostname/domain name does not match what was received in the _collab-edge SRV answer, the jabber client will not be able to communicate to the Expressway-E. The Jabber client uses the xmppEdgeServer/Address element in the get_edge_config response to establish the XMPP connection to the Expressway-E.
This is an example of what the xmppEdgeServer/Address would look like in the get_edge_config response from the Expressway-E to the Jabber client:
<xmppEdgeServer>
<server>
<address>ott-vcse1.vcx.cisco.com</address>
<tlsPort>5222</tlsPort>
</server>
</xmppEdgeServer>
To avoid this, make sure that the _collab-edge SRV record matches the Expressway-E hostname/domain name. Enhancement CSCuo83458 has been filed for this.
Note: This was one of our issues when we first setup. We adjusted our Expressway-E to insure the below:
System > Administration > System Name this was the FQDN
System > DNS > System Host Name was the host portion of the FQDN
System > DNS > Domain Name was the domain portion of the FQDN
System > Clustering > Cluster Name (FQDN for Provisioning) was the FQDN
6. Unable to log into certain IM&P servers. VCS logs say "No realm found for host cups-example.domain.com, check connect auth configuration"
From the Expressway-E, go to Configuration -> Unified Communications -> IM&P Servers. Open each server and click "Save" again. Not sure exactly why this happens.
Note: This was N/A to our test and can be ignored with Phone Capabilities only.
Thanks
Fred

TMS not showing Service Preference from Telepresence Server (Using TPConductor)

Hi everyone
Hope you can help me with an issue I'm having implementing a Telepresence solution using Cisco UCS.
We already configure the TMS, Telepresence Server and Telepresence Conductor (all of them on virtual machines using Cisco UCS) using this guide.
http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/tms/config_guide/Cisco-TelePresence-Conductor-with-Cisco-TMS-Deployment-Guide-XC3_0-TMS14_6.pdf
We are facing issues when creating a conference alias. We configure the Alias on the Telepresence Conductor (Cisco Support tell us that Telepresence Server using virtual machines are only manage by the conductor), also we create the Service Preference.
But when we create the alias on the TMS, the Service Preference that we create on the conductor are not shown. We don't know why, or what we need to do to achieve this.
Someone can help us with this? we reinstall all over again and same issue.
Best Regards
Alvaro Rugama

Because you referenced the TMS 14.6 and Conductor XC3.0 deployment guide, that you're also using TelePresence Server 4.1 and those are your software versions.
Can you provide a screenshot of what you're seeing, or not seeing to best understand the issue?
Have you configured Conductor and the TPS to work together, configuring everything on the Conductor per the appropriate configuration guides linked here for your type of environment (CUCM or VCS)? Making sure you have configured the following:
Service Preference
Service Preference marked for scheduling
Conference Bridge Pool
Conference Template
Conference Alias
I believe the service preference doesn't appear in TMS until you add the alias, and the service preference the alias uses in Conductor is marked for scheduling, however I can't check this at the moment to verify. Make sure the alias you're inserting into TMS is exactly the same on Conductor, as they have to match.

In how many ways could I connect different company for telepresence?

Hello everyone,
I'm new in the video conference and telepresence field.
I'd like to know how many ways there are to connect different company to make a telepresence session.
Currently I'm managing a telepresence infrastructure in which all the different location are 30 Km distant and are all part of the same intranet.
Obviously we have a VCSc and VCSe and a MCU.
If I don't have an intranet and I'd like to connect different location, how could I do? VPN? Is it possible to use just the public internet?
for example, if I have 3 location (200 km distant) and every location has an SSDL connection (down 4 Mb/s up 4 Mb/s), can I connect them?
I was thinking to use for example a VCS Espress starter pack in one location and 3 codec SX20.
Is it possible to have a 720p call considering the distances?

Yes, you can, but it does become a trial and error scenario.
We've been doing that for years to some very remote sites (+800kms), however, we've had to keep the b/w to 384kbps, and we do see some packet loss at times, but this mainly involves older endpoints such as MXPs, whereas the C-series and the SX endpoints handles it much better.
We're now in the process of moving these sites on to a managed 10/10Mbps connection which will allow us to implement QoS.
We also have another very remote island site where we only have a 2/2Mbps connection, and we restrict b/w to a max 512kbps to/from this site, and we haven't had any issues at all.
And these links are not used exclusively for video, but these remote sites use them for all their internet traffic.
Just on a side note, I run HD videconferences from home, but then I have a 100/40Mbps fibre connection, but it still goes across the public internet - and I haven't had any issues yet. :)
As I said at the top, it's trial and error; stress test the link at various times without VPN first, then move to VPN if needed. It's not as simple as a "yes" or a "no".
/jens
Please rater replies and mark question(s) as "answered" if applicable.

Projeto de Implementação Nota Fiscal Eletrônica de Serviços NFS-e

Prezados,
Alguém possui informações se há algum projeto ativo na SAP ou planos de projeto para implementação da nota fiscal de serviços eletrônica via web services?
Caso negativo alguém está trabalhando em uma iniciativa própria?
Atenciosamente,
Fabio Purcino

Fabio,
SAP disponibiliza a NF-e serviços sómente para a cidade de São Paulo. Por favor, verifique a nota 981687 e os pre-requisitos que estão descrito nesta nota.
Atenciosamente,
Paulo

I want to implement thems functionality in my swing application

Hi All...
I want to implement the themes object in my swing application,How ,where to start and move that functionality,If anybody use this functionality in your program experience can u share with me.
Than to Advance
ARjun...

Hi Kuldeep Chitrakar
I can do that in web intelligence. dont want that
I am replicating some of the sample report of SQL Servers in BusinessObjects XI R3.1.
One of the SQL Sever's report is of product catalogue type that gives complete information like name, category, description along with the products image etc... for each of the products.
I am trying to replicate the above said SQL Server report in Business objects XI R3.1. I am facing problem in bringing the image in to my BO report. The image resides in a table and its datatype is of varbinary(max). I don't know the exact matching while creating an object in the uiverse designer.
Here is the url link http://errorsbusinessobjectsxir3.blogspot.com/2010/10/business-objects-image-errors.html
Regards
Prasad

Training and Event Management Implementation based on competencies

Dear Friends,
My client is going ahead for Training and Event Managment Implementation. They have a basic requirement to start with and that is :
1) They have done competency mapping for all its employees and they want that the competencies of each employees(along with the skill levels) to be recorded in the system and that has to be the starting point of using Training and Event Management module.
2) They want, if the competencies can flow based on Job/ Position.
3) Some identifier to the competencies, whther it has flowed from Appraisal or any other sources in the Final Training Needs.
Kindly provide me help, as to how I will be able to achieve that and in what Infotypes the data pertaining to Training and Event Managment will be stored.
If u all can kindly share with me the User Manuals and Configuration Docs of Training and Event Management, it will be of great help.
Thank you all.

Hi,
Competencies can be stored as qualifications in PD and then by activation of PD PA intergration can be seen from pa30 infotype 24.
Qualifications can be stored against a Job/Position and are called as the Requirements. They are seen as a separate Tab and to which ever position the person is linked to the corresponding qualifications of the position will appear in the requirements tab.
You can maintain the proficiency and a note along with the qualification when assigned to a person.
Also Appraisals can have qualifications in the template rather than criteria and criteria groups.
Also after training is completed during the follow up we can create an appraisal and transfer the qualifications or simply transfer the qualifications to the employee.
Regards,
Divya

How can I implement a status bar at the bottom of a resizable application?

Hello all,
I am a JavaFx newbie and I am implementing an application (a Sokoban game), with a menu at the top of the frame and a gaming area covering the rest of the frame. To support the game, I have to load images at certain positions in the gaming area.
The game also includes a level editor with another menubar and where images are set to other positions.
I implemented this in another view, swiching from the game mode to the level editor mode and vice versa is just done by setting the other view visible. Up to now this works, here the important statements building these details:
Group root = new Group();
gameView = new Group(); // for gaming mode
le_view = new Group()   // for level editor mode
MenuBar gameMenubar = new MenuBar();
Menu menuGame = new Menu(bundle.getString("MenuGame"));
... building the menu items and menues ...
gameView.getChildren().add(gameMenubar);
ImageView buildingView[][] = new ImageView[22][22];
for (nCol = 0; nCol < 22; nCol++) {
    for (nRow = 0; nRow < 22; nRow++) {
        buildingView[nCol][nRow] = new ImageView();
        buildingView[nCol][nRow].setX(nCol * 26 + 5);
        buildingView[nCol][nRow].setY(nRow * 26 + 40);
        gameView.getChildren().add(buildingView[nCol][nRow]);
gameView.setVisible(true);
root.getChildren().add(gameView);
... same stuff to build the le_view ...
le_View.setVisible(false);
root.getChildren().add(le_View);
Scene scene = new Scene(root, 800, 600, Color.CORNSILK); Now I want to introduce a status bar at the bottom of the frame, which of course has to follow the bottom of the frame, if it is resized. And of course the menu and the status bar should not grow vertically, if the height of the frame is increased.
The implementation seems to be easy with StackPane for the frame and one BorderPane for each mode.
For the first step I only tried implementing the game mode with only one BorderPane (just setting the menu, the gaming area and the status bar each into a HBox and setting these three HBoxes at the top, into the center and at the bottom). I also tried this via GridPane and via VBox; I always get any erroneous behaviour:
Either the menubar is visible, but the menus do not pop up the menu items, or the anchor point of the menu and of gaming area are set 100 pixels left of the left frame border and move into the frame when the frame width is increased, or the menu is set 20 pixels below the top of the frame, or HBox with the menu grows when the frame height is increased, so that the anchor point of the gaming area moves down.
Can you describe me a correct construction of such a frame? Thanks in advance.
Best regards
Gerhard

Hello Gerhard,
Glad the code helped, thanks for a fun layout exercise.
For the draft code I just pulled an icon off the internet over a http connection.
If you haven't done so already place any icons and graphics you need local to your project, so that resource lookups like:
Image img = new Image("http://www.julepstudios.com/images/close-icon.png");become
Image img = new Image("close-icon.png");then performance may improve.
Another possible reason for your performance problem could be that when you use a vbox, the vbox content can overflow the area of the borderpane center and might be sitting on top of the menu pane, making you unable to click the menu (which is what happens to me when I try that with the draft program with the vbox wrapping mod, then resize the scene to make it smaller). This was a trick which caught me and the reason that I used a Group originally rather than a vbox. I found a vbox still works but you need to tweak things a bit. The trick I saw was that the order in which you add stuff to the borderpane is important. The borderpane acts like a stack where the last thing added floats over the top of everything else if you size the scene small enough. For your project you want the menu on top always, so it always needs to be the last thing added to the borderpane, but when you swap in the level pane for the game pane, then back out again, the game pane can end up on top of the menu which makes the menu seem like you can't click it (only when the scene is sized small enough). It was quite a subtle bug which took me a little while to work out what was happening. For me the solution was to add just one vbox to the center of the border, and then swap the game pane and the level editor in and out of the vbox, that way the center of the layout always stayed behind the menu bar and the status bar.
I added some revisions to reflect the comments above and placed some comments in the code to note what was changed and why.
public class SampleGameLayoutRevised extends Application {
public static void main(String[] args) { Application.launch(args); }
public void start(Stage stage) throws Exception {
    final BorderPane gameLayout = new BorderPane();
    final Group gameView = new Group();
    final MenuBar gameMenubar = new MenuBar();
    final Menu gameMenu = new Menu("Mode");
    final VBox centerView = new VBox();
    centerView.setStyle("-fx-background-color: darkgreen"); // we set a background color on the center view to check if it overwrites the game menu.
    MenuItem playGameMenu = new MenuItem("Play Game");
    MenuItem levelEditMenu = new MenuItem("Edit Levels");
    gameMenu.getItems().add(playGameMenu);
    gameMenu.getItems().add(levelEditMenu);
    gameMenubar.getMenus().add(gameMenu);
    final StackPane levelEditView = new StackPane();
    levelEditView.getChildren().add(new Text("Level Editor"));
    ImageView buildingView[][] = new ImageView[22][22];
    Image img = new Image("http://www.julepstudios.com/images/close-icon.png"); // use of http here is just for example, instead use an image resource from your project files.
    for (int nCol = 0; nCol < 22; nCol++) {
      for (int nRow = 0; nRow < 22; nRow++) {
        ImageView imgView = new ImageView(img);
        imgView.setScaleX(0.5);
        imgView.setScaleY(0.5);
        buildingView[nCol][nRow] = imgView;
        buildingView[nCol][nRow].setX(nCol * 20 + 5);
        buildingView[nCol][nRow].setY(nRow * 20 + 40);
        gameView.getChildren().add(buildingView[nCol][nRow]);
    final VBox statusBar = new VBox();
    final Text statusText = new Text("Playing Game");
    statusBar.getChildren().add(statusText);
    statusBar.setStyle("-fx-background-color: cornsilk"); // we set a background color on the status bar,
                                                          // because we can't rely on the scene background color
                                                          // because, if the scene is sized small, the status bar will start to overlay the game view
                                                          // and if we don't explicitly set the statusBar background the center view will start
                                                          // to bleed through the transparent background of the statusBar.
    gameLayout.setCenter(centerView); // we add the centerview first and we never change it, instead we put it's changeable contents in a vbox and change out the vbox content.
    gameLayout.setBottom(statusBar);
    gameLayout.setTop(gameMenubar);   // note the game layout is the last thing added to the borderpane so it will always stay on top if the border pane is resized.
    playGameMenu.setOnAction(new EventHandler<ActionEvent>() {
      public void handle(ActionEvent event) {
        centerView.getChildren().clear(); // here we perform a centerview vbox content swap.
        centerView.getChildren().add(gameView);
        statusText.setText("Playing Game");
    levelEditMenu.setOnAction(new EventHandler<ActionEvent>() {
      public void handle(ActionEvent event) {
        centerView.getChildren().clear(); // here we perform a centerview vbox content swap.
        centerView.getChildren().add(levelEditView);
        statusText.setText("Editing Level");
    playGameMenu.fire();
    Scene scene = new Scene(gameLayout, 800, 600, Color.CORNSILK);
    stage.setScene(scene);
    stage.show();
}Other than that I am not sure of a reason for the slowdown you are seeing. In my experience JavaFX has been quick and responsive for the tasks I have been using it for. Admittedly, I just use if for a bunch of small trial projects, but I've never seen it unresponsive for a minute.
- John

Error while activating the Implementation class of a BADI ?

Hello,
I am trying to activate a BADIi but its implementation class(ZCL_IM_DSD_ADD_CUST_IN_DNL) is not getting activated and giving the following object error on activation.
CPUB ZCL_IM_DSD_ADD_CUST_IN_DNL
and it says that "INCLUDE report "ZCL_IM_DSD_ADD_CUST_IN_DNL====CL" not found , where "DSD_ADD_CUST_IN_DNL" is the Impl. name of the definition "/DSD/ME_BAPI" implementing the interface "/DSD/IF_EX_ME_BAPI".
what am i missing here. Big time help will be extremely appreciated ..
Thanks a ton.

Hi,
I had a quick qn,
Normally, the implementation name should start with Z. Can you create using the name 'DSD_ADD_CUST_IN_DNL' ? or are you using any access key (SSCR)?
For the infm, I have just tried to create one Z implementation in my system and it works fine. Could you please delete the current implementation and try it once again ?
Regards,
Selva K.

Weaknesses I've come across in the Oracle XML/XSL implementation

Weaknesses I've come across in the Oracle XML/XSL implementation
NOTE: I think Oracle is a fantastic database and the XML implementation is lovely to use - also I know these are not limited to XE and also that some are fixed in 11g enterprise however I'm not sure if all are so I am posting here in the hope that Oracle will include fixes for all if any have been missed
1. getclobval() returns a spurious carriage return on end of the value returned
2. extract does not handle mixed content tags well (for example it simply discards tags that only have whitespace between them
3. XSL: using a xsl:number level="multiple" with anything beyond a simple count= xpath value crashes the database completely
4. XSL: insists on pretty printing output XML which is extremely odd behaviour and causes problems when dealing with mixed content

Another weakness I've seen is with the appendchildxml function and mixed content xml - it appears to likewise pretty print XML causing the injection of carriage returns and whitespace into mixed content nodes

Implementing the Enterprise Support in Solution Manager

Hi Experts,
Can anybody tell me what are the pre requisites to implement Enterprise support in solution manager?
Also let me know what are steps involved in implementing the enterprise support.
Thanks in Advance
Hari

Hello Hari,
In order to implement Enterprise Support your organization should registered as a Value Added Reseller(VAR) with SAP. You can get all the required documentation under https://websmp104.sap-ag.de/solutionmanager --> Information for VARs, ASPs and AHPs which is in the left hand side of the page. However, you need to have a S-user ID of the VAR.
The following are the steps need to perform in implementing the Enterprise Support firmly known as Service Desk for VARs.
1. SAP Solution Manager basic settings (IMG)
a) Initial Configuration Part I
b) Maintain Profile Parameters
c) Maintain Logical Systems
d) Maintain SAP Customer Numbers
e) Initial Configuration Part II
     1) Activate BC Set
         a) Activate Service Desk BC Set
         b) Activate Issue Monitoring BC set
         c) Set-up Maintainance optimizer
         d) Change online Documentation Settings
         e) Activate Solution Manager Services
         f) Activate integration with change request Managemnt
         g) Define service desk connection in Solution Manager
   2)Get components for SAP Service Market place
        a) Get SAP Components
   3) Get Service Desk Screen Profile
       a)generate Business Partener Screen
   4)Copy By price list
       a)activate Service Desk BC Set
       b)Activate Issue Monitoring BC set
       c)Set-up Maintainance optimizer
      f) Business Add-In for RFC Connections with several SAP customers
      g) Business Add-In for RFC Connection of Several SAP Cust. no.
      h) Set-Up SAP Support Connection for Customers
      i) Assign S-user for SAP Support Portal functionality
      j) Schedule Background Jobs
      k) Set-Up System Landscape
      l) Create Key Users
      m) Create Message Processor
2. Multiple SAP Customer Numbers
      a) Business Add-In for RFC Connections with several SAP customer numbers
      b) Set-Up SAP Support Connection for Customers
3. Data transfer from SAP
      a) Data Transfer from SAP
4. Create u201COrganizationu201D Business Partner
5. Service Provider function (IMG)
      a) Business Add-In for RFC Connections with several SAP customer numbers
      b) Business Add-In for Text Authorization Check
      c) Activate BC Set for Service Provider
      d) Activate Text Types
      e) Adjust Service Desk Roles for Service Provider Menu
6. Service Provider: Value-Added Reseller (VAR)
      a) Business Add-In to Process Actions (Post-Processing Framework)
     b) Activate BC Sets for Configuration
     c) Create Hierarchy and Product Category
     d) Set-Up Subcategories
     e) Create Business Partner as Person Automatically
     f) Set-Up Automatic Confirmation of Messages
    g) Maintain Business Partner Call Times
    h) Set-Up Incident Management Work Center
7. Work Center (Web UI)
    a) Activate Solution Manager Services
    b) Assign Work Center Roles to Users
Hope it helps.
Regards,
Satish.

How to find out the user exit is implemented

Hi All,
Kindly let me know the process to be followed to find out the User exit is implemented in SAP system.
I have seen many senriors suggestions for some treads to check if there is any Exit is implemented in the process when the system is behaving differently rather standard.
Is it the only way with help of ABAP'er we can find out or the functional consultant also can find out through some procedure?
I tied in google for this doubt, but i could not get the relavant answer.Pleaea execuse me if this already answered.
Thanks,

Hi Krishna/TW,
Thank you for your immediate replies. Sorry i think i have not explained correctly my requirment.
Let me explain my requirement once again.Let us say Comapny has implemented one Exit in the project, now i want to find out what exactly the Exit was implemented.
Example: In STO process user is able to increase the qty in delivery. As per the client requriement system should not allow.
This is not possible in standard to control even after maintainig check over delivery field in 0VLP.
For this comapny has already implemented one enahnceament.
User Exit : USER EXIT_READ_DOCUMENT
Program: MV50AFZ1
like this when any one joined in the project we do not know what are all the Exits are implemented in the SAP system where we are working.
So if i want to find out if there is any Exit or enhancement implemented, what is the process to find out?
I hope now am clear with my requirement.
Thanks in advance.

How to find out the list of implemented OSS Notes in a particular period.

Hi Friends,
Need help.
I need to find out the list of OSS Notes implemented in a period in a particular system.
Could you please suggest the table or program or any way to find out the OSS Notes Implemented date wise?
Thanks in Advance.
Sreenivas

Hi Sreenivas.
How did you find the solution to this? Trying to do the same thing!
Cheers,
Tom

Problem with creation of purchase order with new implementation.

Hi Guru's of SAP MM,
i got this error when i implemented a new company with all co-code, plant and storage location.
i craeted the PO. even though i have assigned sloc to plant and plant to co-code. and co-code to purchasing org. it is telling in PO that, the purchasing organisation not assigned to the plant.
i checked regarding the org- structure with Enterprise Structure.

Hi,
As per your posting it is clear that you are maintaining purchase organization at company code level. which means the same purchase organization can cater the needs of all plants which are under that company code, provided if the purchase organization is assigned to the plants which are under the company code.
bye
sridhar thota`

What are the commonly encountered issue in Go-Live for GATP implementation?

Dear All,
I am currently involved in a GATP implementation project.
I would like know that -
1. What are commonly encountered GATP related problems during Go-Live?
    [I have already prepared a list for the same. Some of the root causes are like -
    1. Incorrect strategy group maintained in the material master.
    2. During CIF model creation 'Availability Check' check box not activated.
    3. Availability check and allocation should be activated for the schedule line.
    4. Incorrect rule maintenace for RBA. (RBA04)
    5. Incorrect rule assignment for RBA. (AO11)
    6. Incorrect Check instruction.
    7. Incorrect Check control
    and so on.....]
2. Is there any check list available in the forum for the same?
Thanks & Regards
Piyush Ranpura

Hi Piyush,
1) You definitely need to ensure that your OVZJ settings are as expected in the production system after go-live as it can lead to zero confirmations or incorrect confirmations if is is missed.
2) Coming to Product allocation, hope you know that system cannot read "0" allocation figure and to counter the same, perhaps you may need to build a solution to make it as "-1" so that system understands it better
3) In the area of ODLs, you will face issues with incorrect data being available in ODLs, this is caused because of some inconsistencies ( I am sure ODLs as a concept is not fully fool proof ). You need to schedule the program /SAPAPO/ODLR in the production system weekly or if the data is less schedule it daily
4) It may also happen that the logistics team had introduced some new calendars and APO team is unaware of it and you may encounter issues in Scheduling. Try to make sure that the time streams are created correctly and at the same all the relevant route scheduling condition records are correctly maintained w.r.t the data in the source system.
5) Do a test run on Availability check immediately after system goes-live. this will tell you if there is any problem with the RFC connection, Live cache errors etc.,
There could be many more apart from this.
Hope this helps
Babu Kilari

Telepresence implementation

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