Telesales Interaction External URL

Question

Hi All,
Does anybody have experience in using the JTF_PUB APIS to create interaction history records and can help me with the following:
I understand the use of media item records to 'Punch Out' to associated eBusiness Suite documents (i.e. Emails in email Centre), but is it possible to create interactions that 'Punch Out' to an external URL???
I understand this might be a fairly heavy extension but the business reason for this is to create interactions that reference documents in an external document management system (i.e. white mail, scanned documents).
Any Help Appreciated
Thanks
Adam

Answer 1

I'm not sure I quite follow your code, but in general you cannot create executable code from a string after the page has loaded. This is a security precaution to prevent compromised remote content from executing malicious code.
You can work out a way to create the needed items without using eval() or innerHTML. i.e. by using DOM methods to create the needed elements and then use addEventListener() to hook up the event handlers. You can also map the content into a non-application sandbox so that it is not subject to this restriction (it also won't have access to the AIR APIs).