Tell me disables microphone on Lumia 710

New bug that I can't seem to get rid of by doing a reset.
If I use the Tell Me feature, either with the Magnifying Glass Button, or a long hold on the Windows Button, the microphone becomes disabled.
First the audio search won't work to begin with, so you're talking into the phone and the little equalizer shows that it isn't picking anything up.
Then, if you go and shoot a video, it doesn't record anything.
To get the microphone working again, to do something like shoot a video, I need to make a phone call and that seems to reset it.
OS: 7.10.8773.98
Firmware: ....8773.12120
Hardware: 112.1402.2.1

Hi scarletdisa
Welcome to the forums.
You can check your nearest care point on the below link:
http://www.nokia.com/global/support/locations/
Regards
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Hi, vengien. Welcome to Microsoft Mobile Community. Each Windows Phone is created with an activation code as part of the manufacturing process. In rare cases, a new activation code is required to complete the Microsoft account sign-in process. In your case, does it mean you have successfully set up a Microsoft account yet you're still asked to put the code? Have you checked the resolution given by @Abi99? In case you've missed it, see: Activation code required when signing in with a Microsoft account on your Windows Phone and Lumia - Activation code while configuring Microsoft Account. Let us know if these links didn't work so we can think of other resolutions for you.

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Hi pedroVirgilio,
Are you connecting to your home Wi-Fi? Try to reset your router and then check again. You can also soft reset your phone by pressing and holding the power button for 10 seconds. Make sure your wifi is visible.

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Dear Nokia,
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Like with all windows phone updates not all countries and phones get it at the same time. The update is delivered in a staggered roll out so you will get it eventually.
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Prod Cod: 059N356

can anybody help me.......i m facing issue with my proxomity sensor aa when i make or recive the call my phone (Nokia Lumia 710) screen gets disappear ant it comes only when other person disconnect the call. This happens only when i did update my phone with new updates. Can any one tell me hoe to roll back to previous version.
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When you use a photo as a contact, it makes a copy, if you delete the photo at a later stage the contact image will remain.
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You need to ensure that the harger you buy (if not getting the oficcially recommended one) has the same voltage output as the one your phone came with... If (as i suspect) your other chargers have a lower voltage output they will either not power the phone at all or will possibly even damage the battery.
Ideally you would purchase the same adapter: Nokia AC-10 MicroUSB Charger
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Don't forget if your problem is solved to press the "Accept as Solution" button.

Windows 8.1 for nokia lumia 710

Hey there I am an old user.
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Provide buyback atleast i will be able to buy cheap china android phone for playing games like teen patti.
And I forgot to tell I can also help in developing the phone's app.

Hello, nizlin. Welcome to Nokia Support Discussions. @farby is correct. You may find more information here: http://conversations.nokia.com/2014/04/02/windows-phone-8-1-update-everything-you-need-to-know/

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Hi , I am using Nokia lumia 710 ..
My phone's firmware version is - 1600.3031.8773.12121 and one of my friend's phone is running on 1600.3031.8779.12180 ...
Why i didn't got that update .....
My phone is 059M161 same as my friends RM code
please tell me how can i update my device because i also tried Zune but it is also not showing any updates
Please help me
Moderators notes: IMEI number removed.

Here's an example for you to understand.
Let say, you just bought a phone with the earliest firmware. And you planned to upgrade your phone to the latest firmware. When you update it through Zune, it will automatically update the first update, then second update, third update until the latest update. It will update all those one by one and it will tell you to unplug your phone when the latest update is updated on your phone.
Your friend's phone is updated, but probably not on the latest one.
Anyway, you might want to check your phone for the latest update. It is available for your phone according on your product code. If your phone has camera extras, Internet Sharing and Flip-To-Silence features, it means your phone is fully updated to the latest update.
You can check this website for more information.
http://www.nokia.com/global/support/software-update/lumia/software-update-for-nokia-lumia
And here's your phone's product code that is actually available for the update.
http://www.nokia.com/global/support/software-update/lumia/apac/software-update-availability-for-noki...
Hope this may helps you.
If I have helped you in any way, give me a kudos!

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can anyone tell me whats the total storage and available storage after factory reset?
i have the latest update 12121, total storage is 6.28GB and my available storage is 5.94GB
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Solved!
Go to Solution.

Hi aizat_AxJ,
Thank you for your post and welcome to the forums!
According to the product data sheet, Nokia Lumia 710 has 8 GB internal memory, of which up to 6.5 GB is available for the user. However, this amount can change depending on the installed updates and applications you have on your phone. If you risk running out of memory, you can always use Skydrive to store your images and other files.
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Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Nokia Lumia 710 call drop while talking

Hi, always used Nokia, month ago purchased 710, it is fast, beautiful, but one serious problem is, it is periodically ends the conversation, it happens randomly, 2 or 3 times a day, sometimes after 40 seconds another one after 40 minutes, i made hard reset, only 2G is on, made the latest update - did not help, the same thing.
Someone can say its not a problem, but for me its a big problem, tell me please this is the problem of hardware or software, or maybe sim card?
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I think my Nokia Lumia 710 call drop problem resolved - its MicroSim!!! I put it to Nokia 6303 Classic, and made a call ~ 15 times, it was droped 3 times, after 10, 48 and 30 sec of talking. Will change micro sim tomorrow.

Tell me disables microphone on Lumia 710

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