Telling you to check your network is deceiving. I'...
Today I was greated with the bellow screenshot:
The reason this started happening is: Skype is actively searching for users of older versions and blocking them until the user updates to the latest version. In other words: Update or you wont be allowed to use Skype.
It does not matter if you are happy with the older version (IMHO: The newer versions are trash, in appearance and functionality), or if you pay for subscription use: Update or you wont be allowed to use Skype.
I know the above to be true, because I chatted with Skype Support to find out why -all of a sudden- Skype says my network has 'network errors' and I can not log in. Instead of saying: We are blocking you from using Skype because of your use of an old version.
Skype / Microsoft decides to block you while faulting your equipment. Really guys???
I'm sorry, but that -to me- is not a good thing. Not only am I dissatisfied with the latest versions, retaining the old version in order to continue using Skype, but now Skype intentionally blocks usage of a version that is (in all respects) still functional; AND blames you for not being able to log in.
Cancelling of my subscriptions has been initiated. No more paying for poor updates, performance, and deception.
For those interested, the chat session (I am removing numbers and links for my own privacy):
info: Please wait for an agent to respond. You are currently '1' in the queue.
info: Privacy Statement
You are now chatting with 'Kristian T'.
Kristian T: Hello! Welcome to Skype live support, my name is Kris,
Kristian T: If for some reason we get disconnected, please refer to this chat support link to be reconnected.
Kristian T: https://support.skype.com/support_selection
Kristian T: How may I help?
Cesar: When i attempt to log in with my android device, i am told to check network settings.
Kristian T: Got it.
Kristian T: Just to confirm. You were notified that you have to check the connection settings or internet settings of your Android device?
Kristian T: Is this the first time that this happened?
Kristian T: Are you able to connect to your Wifi connection without any problems?
Cesar: Yes, that is what it says, and this is the first day its happened.
Kristian T: Got it.
Cesar: I am chatting with you via my tablet, via wifi, at this time.
Kristian T: Before, were you able to Skype through that certain device?
Kristian T: I see.
Cesar: Yes, just yestetday, and very early in the morning
Kristian T: Would you be able to try to reinstall through playstore?
Kristian T: And kindly reset your Wifi settings. Try to forget the network connection then connect to your Wifi again.
Kristian T: Just to trouble shoot.
Kristian T: Let me know what happened Thank you.
Cesar: I am using 3.2.0.66xx. If I uninstall and install from playstore, it will give me a newer version.
Cesar: I am also chatting with you now from the device i use for skype.
Kristian T: Yes it will.
Kristian T: The latest version for Android.
Cesar: I do not want the latest android version.
Kristian T: I understand that. To be able to find a fix for this we need to trouble shoot Cesar. Because our Skype team cannot instantly fix this from our end. We need to trouble shoot.
Kristian T: How about the Android 4.0
Kristian T: May I know your exact device Cesar?
Cesar: Android version on my tablet is 4.0. Skype is 3.2.0
Kristian T: Got it.
Cesar: My tablet is, galaxy tab 2, 7inch.
Kristian T: Okay.
Kristian T: One moment. Let me confirm this with our developers.
Cesar: I just cleared all data, and force stopped skype. Still will not let me log in.
Kristian T: I already confirmed this Cesar. As of now. Skype developers are implementing the new version to all Skype users to All android devices and other OS , They were firm about this because this is with the Skypes terms of use. That when a user signs up with Skype they fully agreed on the terms that our Skype developers implemented.
Cesar: You are not making any sense. Please clarify
Kristian T: Bottom line Cesar. Skype developers does not want previous versions of the Skype application anymore.
Kristian T: That's basically it.
Kristian T: It is their decision.
Cesar: What does that have to do with my use of what i have installed on my tablet?
Kristian T: They can track users that has the previous versions installed on their devices. They are now retiring the previous versions of Skype. And it cannot be used anymore. This is the updates that was given to us by our Internal Skype developers.
Cesar: So, what you are telling me is, that even though i have 3.2.0 installed on my tablet, the developers are targeting and blocking me from using 3.2.0??
Kristian T: Yes.
Cesar: And you are sure about this?
Kristian T: Yes.
Kristian T: you can confirm this with our specialist.
Kristian T: Do you want a direct link to get to them Cesar?
Cesar: Please provide a link for them, and a link to initiate a full refund of my recent account subscription.
Kristian T: Got it. One moment Before I provide you the link to get to them. Anything else that I can assist you with aside from this Cesar?
Cesar: If you have any information on subscription cancellation with full refunds.
info: Your chat transcript will be sent to ###*****### at the end of your chat.
info: Your chat transcript will be sent to ###*****### at the end of your chat.
Kristian T: For the refunds, if it is not used and within the cooling off period it can be valid. Skypes terms of use for refund policy of Skype. But you can still request for it if it is going to be valid. Link is >> https://support.microsoft.com/skype/hostpage.aspx?language=en&locale=en-us&oaspworkflow=start_1.0.0....
Kristian T: Thank you for chatting with me. A loyal customer like you is helping Microsoft to grow through providing continuous feedback Thank you for chatting with us. You can be routed to a survey. Thank you for contacting Skype Live support and giving us the opportunity to assist you. It has been a pleasure working with you today. Thank you and keep safe!
Kristian T: Service request number: #######
Bingo. This is exactly what happened to my old version of Skype for Android.
I am using 4.0.0.17847 on my Android Phone. It worked *flawlessly* for a very long time since I started using it in late 2013. A few days ago, POOF! Broken.
I tried many things, I even went as far as Factory Resetting my phone (!), flashing firmware and even, get this, ripping out the Android 4.2 ROM my phone came with using Recovery Mode and Flashtool, nuking the memory, flashing Android 4.3 and still nothing. Turns out Skype was indeed blocking older versions. What a waste of 9 hours that was.
So I was forced to install the "latest" version. What a piece of disorganized cluttered crap. Where chats were actually readable in 4.0, they were oversized and totally broken in the latest version. Uninstalled, and looking for a workaround.
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Thank you for visiting Apple Support Communities.
I see you have already been through most of the troubleshooting steps for this issue. Make sure to take a look at the section below labeled If you've waited 24 hours and still can't activate FaceTime or iMessage.
If you see "Waiting for Activation", "Activation unsuccessful", or "An error occurred during activation"
These messages occur when your iPhone is trying to activate your phone number with iMessage or FaceTime.
To resolve these status messages, follow these steps. After each step, turn FaceTime and iMessage off and on again in Settings > Messages and Settings > FaceTime.
Update to the latest version of iOS.
Make sure that you have a cellular network connection with your cellular provider. You need a cellular network connection to activate iMessage and FaceTime with your iPhone phone number.
Go to www.apple.com in Safari to make sure that you have a data connection. You need a data connection to activate iMessage and FaceTime with your iPhone phone number.
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Settings > Messages > Send & Receive > You can be reached by iMessage at:
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iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
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