Templates Not Working - Layouts Missing

I have several Templates with Layouts.  Almost all of the templates work well when a new meeting is created from them. However, one of the templates seems to fail when a new meeting is created from it. I get a blank layout with a single Notes pod, with the following text: 
The template you are looking at is the one we use if the default template feature is not working.
That strange thing is that when it first started happening, it was intermittent. Sometimes it would work and other times it wouldn't.  Then we had one of the meeting rooms that had been created from the template look fine initially, but then when I went back to it later, the templates had disappeared and the one Notes pod with the text above was showing.
I would really not like to have to recreate the meeting layouts! Any suggestions for how to get this working?
Please help me!!!
And please - don't tell me to go to support.  I have called and called, emailed, updated my ticket and I get NO response.  It has been over 6 weeks since this problem started and I put in my first support ticket January 8th!!  It is now February 26th and I still have no resolution.

Take one of the working rooms that was created from template in question and move it into a Template folder (Shared Templates or My Templates). Then create a new Template room from the room you just moved into the Templates folder. Place the new Template room in the appropriate Template folder and move the meeting back to its desired location.
You may need to go clean up the new Template room, but it should then be able to be used for creating future meetings.

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