Tempo service hangs every time I start laptop

Question

Hi I have a Satellite L350 - 17P and every day it starts up it locks up. It works for about a minute then freezes. On starting it up the 2nd time it works perfectly. Any one have any ideas how to stop this pc doing this? It's a few years old now and I was not told it did this by my son until I used it one day!
Tempo service hangs every time I start the computer.
I have done a search for Version.txt and minidump.mdmp but can't find them.
Can anybody help?
Details below.
Description:
Service Notebook Performance Tuning Service hung on starting.
Problem signature
Problem Event Name: ServiceHang
Service Name: TempoMonitoringService
Image Name: TempoSVC.exe"
Image Version: 0.0.0.0
Service Type: 10
Start Type: 2
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Files that help describe the problem
Version.txt
minidump.mdmp

Answer 1

Well it hung again even after uninstalling and installing tempro.
I decided to unistall it completely as hoped this would stop it freezing up but it didn't.
Today it froze as per usual but when I checked the problem reporting there was not a report nor did it give me any information as to why it froze again today.
Totally at a loss as to why this is happening, and how can it be fixed if there is no reason given for it freezing???