Tempo service hangs on Equium A200

Equium A200, Windows Vista.
Tempo service hangs every time I start the computer.
I have done a search for Version.txt and minidump.mdmp but can't find them.
Can anybody help?
Details below.
Description:
Service Notebook Performance Tuning Service hung on starting.
Problem signature
Problem Event Name: ServiceHang
Service Name: TempoMonitoringService
Image Name: TempoSVC.exe"
Image Version: 0.0.0.0
Service Type: 10
Start Type: 2
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Files that help describe the problem
Version.txt
minidump.mdmp

Have disabled in _MSCONFIG_ and it does not start, so it seems to that I will have to uninstall and wait untill the problem is resolved or untill other people have the same problem.
Thanks

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