Temporarily unavailable message when trying to retrieve previously purchases songs.

Trying to retrieve previosuly purchased music from itunes into my library that mysteriously disappeard. However, ' temporarily unvailable' message is given and has done so for the past week. How to resolve?

Welcome to the Apple community.
There seems to be rather more of this type of issue being reported currently, than there normally is, there may well be a problem with the servers. I would be inclined to wait a while, then try again later.

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