Temporary code doesn't work !!

I can't use temporary code to reset my password it seems it doesn't work for me !!
i've requested reset password and recieved the code 
followed the link and chose the correct username i want to change password for
typed the new password ..then it return me the error "please contact support" !!
what's wrong with that ?

Just click the link below to see the instructions on how you can get in touch with the Support team (in cases like what is being discussed, read the last part);
http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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