Temporary Server Issue
Hi,
I just installed Microsoft Office Professional Plus 2013 on my newly installed Windows 7 Ultimate computer. When I try to sign in a message pops up saying "Sorry, we are having some temporary server issues." I have read other forums and this seems
to be an ongoing issue. I have looked at the Procmon and everything seems to be working. Is there anyway I can fix this problem?
Thanks.
Hi
Please verify whether you have installed the following updates: (KB2768349,
KB2767861, andKB2760624
Uninstalling these updates may help.
Then, to run an online repair, follow these steps:
1.Open Control Panel.
2.Click Programs and Features.
3.Click Microsoft Office 2013.
4.Click Change, click Online Repair, and then click Repair.
If that doesn’t work, we recommend you to pen up IE. Choose "Internet Options". Select the "Advanced" tab.
At the bottom it says, "reset internet explorer settings" . click "Reset".
Check the "Delete personal settings". Click "Reset"
Restart your computer.
Regards
Tylor Wang
TechNet Community Support
Similar Messages
-
We have about 200 users that connect to three terminal servers. On the servers we have Office 2013 installed. Several users are stating that when they attempt to search for templates or insert Online Pictures, they are getting error messages of "Sorry,
we are having some temporary server issues. You can work off line if you plan to insert pictures from your computer"
Remember, they are connecting to a terminal server, all have roaming profiles, and for some users this works fine.
We've Googled the error message and found no help. A lot of responses was to reset the IE settings, which we've tried to no avail.
Also as a test, we took one of the users that was having the issue and deleted their profile. When they logged back on the server, the same problem occurred again.
We're currently at a loss as to why it works for some users and not others?
Any ideas out there?You can refer to this link and find the possible solution which is to delete the offending registry key:
HKCU\Software\Microsoft\Office\15.0\Common\Internet\WebServiceCache\AllUsers\office15client.microsoft.com
http://angrytechnician.wordpress.com/2013/05/15/office-2013-error-sorry-we-are-having-some-temporary-server-issues/
There we can also find information about deploying logon script to all roaming profile users to resolve this issue. -
I know this error message is discussed on other topics on several different forums including TechNet but I ended up opening this as the suggestions that solved the problems with the previous threads dos not work on mine.
We have a ticketing software that runs on client computers which sends mails to local Exchange server for notifications using port 25.
Approximately 1 out of 5 mails end up getting the "451 4.7.0 Temporary server error. Please try again later. PRX5" error. I have confirmed this by running Wireshark on the clients, saw the exact error message. This has been replicated with
several client machines running Win7 & 8.
I have tried several solutions to this, one of them being this:
http://www.techieshelp.com/exchange-2013-451-4-7-0-temporary-server-error-please-try-again-later-prx5/
I still get the same error from time to time after doing this, so it is not the issue. All the records in local hosts file, receive connector is listening to port 25 on all IPv4 addresses.
The server has a single NIC and the DNS lookups are done through that single NIC, not through "All available adapters" as set by default on ECP.
Almost everyone seems to be convinced that this is related to DNS but looking at how fast I get the error message, it doesn't look like it's waiting for a timeout (maybe unrelated, just an observation). Do you think it is possible that the DNS servers themselves
are causing this issue?
Also, I see Event 5504 on the primary dns server almost all of them coming from the mail server, saying that the DNS query was invalid. It may be related.
Additional Notes:
- CU6 is applied but did not fix the issue.
- None of these have solved it for me: http://www.servolutions.com/support/articles/Temporaryservererror2013.htm
- Receive Connectors do listen to separate ports 25 & 2525 -> There is a single instance of both Transport Service and Edge Transport service respectively. Anonymous users are accepted in both Receive connectors.Thank you for your post.
This is a quick note to let you know that we are performing research on this issue.
Niko Cheng
TechNet Community Support
Thank you Niko. I'm looking forward to your answer as I've gone through every post regarding this and none of them worked. I will let everyone know if I can find a solution to this. -
451 4.7.0 temporary server error. please try again later. prx4
Hello,
in my environment i can send/receive mail.
When doing some checks i will end up with this error :
451 4.7.0 temporary server error. please try again later. prx4
I have tried the following without results :
Exchange 2013 SMTP error "451 4.7.0 Temporary server error. Please try again later. PRX3"
This error message seems to be caused by DNS issues in the Exchange 2013 set up. Exchange then rejects all emails like this. It is not quite clear what Microsoft means with this error code and the various PRX-numbers at the end - we've also seen PRX1, PRX3,
PRX7. There is no list and no documentation on them available.
From customer feedback we found these ways to solve the problem:
Disable all unused network cards.
Check all DNS server entries in the configuration of your network cards (check
all network adapters) and make sure not to reference server 127.0.0.1 as DNS server but to use the real IP address instead.
If you have more than one fixed IP address in the server add an entry for each IP address in the hosts file (C:\Windows\System32\drivers\etc\hosts) formatted like "192.168.1.1 SERVERNAME".
Important: Do load the latest Exchange 2013 updates, especially CU1 if you haven't done that already.
Please delete the receive connectors in Exchange and create one new receive connector. Use the "front end" instead of "hub transport" setting and vice versa.
What do do, to fix this issue?
ThxHello,
Please use dcdiag command to check if all DC run normally.
Please use repadmin /showrepl command to verify DC replication status.
Please check if there is any related error in application log.
Cara Chen
TechNet Community Support -
I would request you to please help fixing the BBM error - Unable to complete Set Up and Temporary Server Error”.
I am using a BB Z10 with Software version 10.1.0.4181 and OS version 10.1.0.4633
Already tried resetting device to Factory Settings and Security Wipe...
Please help.Hey KaranPrabhakar,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB33780
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
I've signed up for Office 365 Business Essentials service, and I have trouble sending and receiving emails. All the messages I send to my email associated with this account get a reply with error message
451 4.7.0 Temporary server error. Please try again later. PRX2
Additionally, all the mails I send from Outlook OWA in a browser and with iPhone app are stuck in Drafts folder and are not sent anywhere.
This is what I tried:
Checked the mail flow in Exchange admin center. There are no mail rules, no inbound or outbound connectors
Checked for DNS issues with my domain by clicking "Manage domains" in Admin center. Message was "barsukov.net domain is set up correctly. No action is
required."
Checked the MX records of my domain, barsukov.net, which point to a correct domain suggested by Microsoft.
Most of the search results related to this error suggest to add entries to hosts file on server with Exchange. This is not applicable to my case, obviously, since I use a cloud version of Exchange.
How to fix this issue?It takes some time for newly added domains to be recognized by the service. If the issue persists, open a case with MS support:
http://virtualchat.support.microsoft.com/client/default.aspx?siteid=32ECF580-B446-44E5-8B4D-25F0AFE07779&query=Support%20phone%20number -
We have two Edge servers deployed at our Central location where it accepts mails from all other site and send it to Internet and vice versa. There is no problem for outgoing mails but while receiving the mails from the internet there is always an average
queue of 600 to 700 mails (some time goes up to 2000). After analysing the issue we found the below errors..
LED=451 4.7.0 Temporary server error. Please try again later. PRX6
451 4.4.0 SMTPSEND.SuspiciousRemoteServerError; remote server disconnected abruptly; retry will be delayed
421 4.4.2 Connection dropped due to TimedOut
We have then picked random 10/12 recipients from the error queue and found all of ‘em were
from a specific site.
we have tried the below solution... after searching for resolution on the Internet
Tried enabling protocol logging but nothing found
Since it was more likely to be a DNS issue, tried manually adding DNS server IPs in the ‘Default front end receive connector’ properties.
Tried adding DNS server IPs manually into both Transport servers in ‘DNS Lookup’ setting in the server properties.
Tried adding local server's IP to the hosts file.
Checked if SMTP fixup is enabled on Firewall.
Verified the receive connector security settings.
Verified the CPU and Memory utilization is normal.
Disabled the Performance Counter on both Transport Server to ensure memory usage.
but nothing seems helping
now the problem is because of this there is a mail delay of at least 20 minutes for incoming mails.
Need help resolving the same.
NeileshI think its working now ..
after researching a lot on events on Transport servers we got to know that 'Default Frontend Receive Connector' was rejecting some messages...
we have then increased the value for the parameter "MaxInboundConnectionPerSource" from 20 to unlimited and
MaxInboundConnectionPercentagePerSource
from 2 to 10.. we have the waited for 2 to three hours .. the queue then came down from 1500 to 5 and petty stable thereafter.
we will be monitoring the same for few days from now.
Neilesh -
Trying to setup an Exchange 2013 server, with the DC and Exchange on same machine. WHen I try to deliver for either of the 2 mailboxes I have setup, I get this error.
The server returned status code 451 - Error in processing. The server response was: 4.7.0 Temporary server error. Please try again later. PRX3
It doesn't seem to be a resource issue (I'm running an XL instance on Azure), and all other connectivity works fine (and fast). I just can't receive email there.
Looking in the event logs, I saw one issue related to the Front End HTTP proxy, but I wouldn't assume that's relevant here. (And connectivity via Outlook & OWA seem to be fine, with the exception
of some redirect issues on the latter).
I did end up installing Exchange on a secondary drive for space considerations, so the location is different... not sure if that would factor in either.
Any ideas? I don't even really know where to start debugging this. I'm trying to set this up to work on some event sync/forwarding code.Ok, I think I solved my problem but figured I would update here for others who may be running into the same issue.
In my \Exchange\TransportRoles\Logs\FrontEnd\ProtocolLog\SmtpReceive\*.LOG, I found more detailed information on the issue.
"Message or connection acked with status Retry and response
451 4.4.0 Error encountered while communicating with primary target IP address: ""421 4.2.1 Unable to connect.""
Attempted failover to alternate host, but that did not succeed. Either there are no alternate hosts, or delivery failed to all alternate hosts. The last endpoint attempted was 10.10.10.1:2525"
I thought creating an endpoint for 25 would be sufficient, but once I created another endpoint for 2525 then my tests started working. -
Trying to access BBM since this morning without success. Error "temporary server error - A temporary server error has occurred. Please try again later."
I have reset the phone and reinstalled the latest BBM software. I have read through other threads and this has been an issue since early Feb 2013, is it resolved now? What is the work around to it?
Thank you for your assistance.
Kind Regards
Mayson ArnagiriHi,
Firstly, what version of the OS are you running? Check in settings - about - Software.
I know that this issue has previously been reported as a known issue for 10.0.9.2372 and the only known workaround is to keep trying a battery pull and then relaunch BBM
I appreciate it's not a fix, but it is something that I have also experienced myself until a recent OS update. -
451 4.7.0 Temporary server error. Please try again later. PRX2
I'm getting the dreaded "
451 4.7.0 Temporary server error. Please try again later. PRX2
" error when receiving SMTP mail.
does anyone know exactly what causes this error? there are many references to it on the web, but nobody seems to know exactly what causes it. maybe it's something to do with DNS?
can someone please ask someone on the exchange team to help document this?Option A works for me...
Important: DNS Lookup issues
may prevent or delay message delivery or cause items to sit in OWA Drafts folder (7/22)
I’ve been following a thread on this since CU1\April but just now getting around to post it here, sorry for the delay if you’ve hit this issue
Tony Redmond’s also covered this on his blog here:http://thoughtsofanidlemind.wordpress.com/2013/03/25/exchange-2013-dns-stuck-messages/
In some environment message delivery will fail with the following error or be delayed by many seconds or minutes.
451 4.7.0 Temporary server error. Please try again later. PRX5
Threads on MS TechNet Forums: http://bit.ly/14A1JQY &http://bit.ly/13UG1ks
Quick Fix:
Option A: Set the NIC to use for “External DNS lookups” in EAC under Servers
Option B: Set ExternalDNSAdapterEnabled and InternalDNSAdapterEnabled to $false and set DNS servers on ExternalDNSServers and InternalDNSServers with the Set-FrontendTransportService command
Others have used a host file with the Exchange 2013 servers in it, but the above method is easier to manage -
Help! "4.7.0 Temporary server error. Please try again later. PRX4"
I am in the process of migrating a single Exchange 2013 install (CAS+MBX co-located) to two separate installs, a CAS and MBX server. Mail has been flowing in via my new CAS for around a week now, I had altered DNS and IPs for this. Yesterday I migrated
the last mailboxes off the old server and then un-installed Exchange, which appeared to happen cleanly and without issue. I am now facing an issue where my CAS server will not receive emails, reporting "4.7.0
Temporary server error. Please try again later. PRX4" when I try to send an email. If I send emails directly to the MBX server, they arrive without issue.
This was working before I removed the old Exchange server. Any ideas? I'm really stuck here.Hello,
Please use the following test tool to check the root cause:
https://testconnectivity.microsoft.com/
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support -
Regarding Sun Java System Application Server Issue with JVM
Regarding Sun Java System Application Server Issue with JVM
Hi
I have installed SJSAS9.1 on solaris system. I m trying to deploy war file which i compiled in windows enviorment by jdk1.5.0_05. Every time i got the following error :
type Exception report
message
descriptionThe server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException: PWC6033: Unable to compile class for JSP
PWC6199: Generated servlet error:
[javac] javac: invalid target release: 1.5
[javac] Usage: javac
[javac] where possible options include:
[javac] -g Generate all debugging info
[javac] -g:none Generate no debugging info
[javac] -g:{lines,vars,source} Generate only some debugging info
[javac] -nowarn Generate no warnings
[javac] -verbose Output messages about what the compiler is doing
[javac] -deprecation Output source locations where deprecated APIs are used
[javac] -classpath Specify where to find user class files
[javac] -sourcepath Specify where to find input source files
[javac] -bootclasspath Override location of bootstrap class files
[javac] -extdirs Override location of installed extensions
[javac] -d Specify where to place generated class files
[javac] -encoding Specify character encoding used by source files
[javac] -source Provide source compatibility with specified release
[javac] -target Generate class files for specific VM version
[javac] -help Print a synopsis of standard options
note The full stack traces of the exception and its root causes are available in the Sun Java System Application Server 9.1 logs.
I have cheked jvm version on both system the only difference is :
Solaris points to jdk 1.5.0_09
Windows point to jdk1.5.0_05
Even i tried to run blank jsp also but again i got the same error.
Can any help me to sort out the problem or give me any idea so i can do something by my own.
Thanks in Advance
GaganDo you have ANT installed and available?
Thanks,
Kedar -
After the i-cloud server issue yesterday, November 26, 2012, my i-cloud mail account on my Macbook Pro stopped receiving mail. I changed some mail account settings to fix the issue, and was able to start receiving e-mails. However, all of my historical e-mails are gone. How do I retrieve all of my old e-mails from the server?
What settings did you change, what were the changes, have you visited www.icloud.com to see what mail is actually there? and do you have a backup?
-
My printer has been working well *. since I purchased it earlier this year. until about a week ago when I upgraded to the next level Instant Ink plan. Since then when I try to print the display on the printer shows a rotating circle with the word Printing. This remains for around 2 minutes, without printing anything, and then I get a message on the display that tells me that "The printer cannot connect to HP Connected". At the same time I get a pop up on my PC that "warns me" that the printer cannot connect to HP Connected and that this may cause my printer to stop printing. The terrible message concludes with the meaningless "OK" statement, having urged me to follow the printer's on screen display to make the connection. When I try to follow the instructions on the printer it merely confirms that the printer is connected. I usually cancel out of the setup and then, as if by magic, whatever I tried to print suddenly starts printing. So, my questions are?
1) Is this a common or at least know problem?
2) Is it caused by my having changed Instant Ink plans and if so what has HP done to cause this?
3) I have not knowingly changed anything on my system other than the HP Instank Ink plan so why does the printer no longer connect to the HP Connected server to update that system with details of my print usage?
4) Is there a fix/workaround that will prevent me from having to manually coax my printer to work again?
I have already used the HP Updates function and have reset/restarted both the wireless router and my PC.
* I do occasionally get messages saying that the scan function isn't available because it's lost connectivity but this seems to rectify itself without having to do anything else.Hello GaryG888,
Welcome to the HP Support Forums!
Thank you for the very informative post. With that great info I think I know what has happened. Over the weekend (24th, 25th & 26th) there had been Web Service server issues. As of right now, here is the fix and or workaround: Re: How do I correct the date on my HP Envy 4500?
Please follow up and let me know if this helps you.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
Exchange Receive Connector Temporary Server Error. Please Try again later. PRX4
Hi ,
I installated Exchange server 2013 on Windows 2012 R2 Servers..
Topology ;
1 Active Directory Server : Windows 2012 r2 all updates installed.
1 Exchange 2013 Server : Windows 2012 r2 all updates installed.
I configured send Connector settings and I checked Receive connectors Default Frontend Exchange settings. Anonymous users is ok and don't have any problem.
When I send mail Exchange -> Internet mail goes. this is ok.
But when I send mail Internet -> Exchange I am getting this error ;
Message or connection acked with status Retry and response 451 4.4.0 Primary target IP address responded with: ""501 5.5.4 Required arguments not present."" Attempted failover to alternate host, but that did not succeed. Either there
are no alternate hosts, or delivery failed to all alternate hosts. The last endpoint attempted was xxx.xxx.xxx.xxx:2525
telnet results are below ;
220 exchange.bulut.email Microsoft ESMTP MAIL Service ready at Tue, 30 Dec 2014
14:12:19 +0200
EHLO bulut.email 250-exchange.bulut.email Hello [xxxxxxxxxxxxxxxxx]
250-SIZE 37748736
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-STARTTLS
250-X-ANONYMOUSTLS
250-AUTH NTLM
250-X-EXPS GSSAPI NTLM
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 XRDST
MAIL FROM:[email protected] 250 2.1.0 Sender OK
RCPT TO:[email protected] NOTIFY=success,failure 250 2.1.5 Recipient OK
DATA354 Start mail input; end with <CRLF>.<CRLF>
Subject: Test from Contosoa
This is a test message
451 4.7.0 Temporary server error. Please try again later. PRX4
QUIT 221 2.0.0 Service closing transmission channel
Thanks. Regards.Hi,
If the CAS and MBX servers are collocated on the same server the SMTP Receive connection for the Transport service will listen on 2525 instead of 25. This is because two services (FET and Transport Service) can’t listen on the same port.
Refer from this article:
http://blogs.technet.com/b/rischwen/archive/2013/03/13/exchange-2013-mail-flow-demystified-hopefully.aspx
Please try to create an endpoint for 2525 on default receive connector to test mail flow by the following steps:
EAC -> mail flow -> receive connectors -> Default EXCHANGE
Click Edit then click scoping tab.
Under Network adapter bindings, click
add button to create port 2525 for all available Ipv4/Ipv6 addresses.
Best Regards.
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