Temporary work around app store problem

Until apple fixes the problem you can still d/l apps if you can at least get into the app store. If you can, enter whatever app your looking for in the "search" box,,,if that then gives you a drop down menu click on something in that menu and it should take you to the apps,,,this is a round about way of doing it but it will work until apple figures out that many of us here can't access the apps the normal way.

Some users report it's working now.
 Cheers, Tom

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My apple id password will not work in app store after I reset it. Has anyone had this problem

My apple id password will not work in app store after I reset it. It says the new password, verified by apple, is the wrong one when I purchase things in the store. Has anyone had this problem?

OK. Did you have a question? Do you use the "Contact Us" link at the bottom right hand corner of this page?

Hello I upgraed my iphone to ios 7 but its dosent work like app stor dosent install any brogram or update programs and its slow and stuck plz help me

Hello
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My iPhone 5 wouldn't start after I turned it off a few minutes after writing this. It went into recovery mode and I had no choice but to connect to iTunes on PC and restore.
I restored to factory setting first, just to validate my phone was okay. For a second consecutive iOS update, the iPhone 5 did not update smoothly while connected to PC and iTunes - I had to retry two times before the progress bar for the update showed. (The exact same problem with the restart occured when I updated to 7.0.4.)
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My password dosen't work in app store either game center !!

My password dosen't work in app store either game center , what is the problem?

Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Apple has finally posted an update on the iCloud status page. https://www.apple.com/support/systemstatus/
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At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store. Face to an error: can not connect to iTunes Store. What's wrong? My apple Id is working on my MacBook Pro as well.

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Try
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Hello, okay? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowe

Hello, how are you? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowered any other game and not upgraded the already downloaded. I do not know what exactly I have to do, because if informed a new payment method continues with the same problem, checked the card bill and really had given an error, because there was no billed the game. I ask you to verify what happened and explain to me what I need to do, because my single card is Visa's and do not intend to return others to use the services of the App Store.
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I think you need the app store support. http://www.apple.com/support/mac/app-store/contact/ Go there and use one of the methods to contact them about your issue and they should be able to help you out.
This forum isn't checked by Apple employees but is for users to help each other out.
Phil

MY PASSWORD DOESN'T WORK ON APP STORE

My pw doesn't work on App store, hlep me please.

Has to be your AppleID password.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

I gave my granddaughter a mini. She says she can only text message to other IOS devices. Is this true? If so, is there a work around app?

I gave my granddaughter a mini as a gift. She says she cannot text message to non Apple users. Is this true? If so, is there a work around app?

With the imessage app that is pre installed on the device it only works with idevices. But there are many free apps for texting. For example text free is a great one.

IOS 8.3 : Touch ID not working in App Store

Hi All,
After updating my iPad to iOS 8.3, Touch ID is not working in App Store.
Has any one else noticed the same....? Any workaroun/fixes?
P.S. Touch ID is enables for iTunes & App Store in settings.
Regards,
Srireddy

Touch ID for App Store is working now...
Looks like it was a server fix...

HT4061 Anyone having App Store problems

App Store problems?

I'm not currently having any issues. Try to connect again in a few minutes. If that fails
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.

Printing Problem Solved (Temporary Work-around)

I've posted before, and others have posted here and elsewhere, about problems printing with Aperture since upgrading to Leopard. In my case, it's been with an Epson R1800.
Well, believe it or not, with the help of Epson support on the phone, I've figured this out. First of all, there is definitely a problem with Aperture's (or Leopard's) color management. What used to work (setting a color profile in the Aperture print dialog, and selecting "no color management" in the printer dialog) definitely does not work correctly at this point.
If you want color management, what you have to do is select "System Managed" in the Aperture print dialog, and select (for Epson) "Color Controls - Epson Standard" in the Epson dialog. What this does is select the standard Epson profile for the paper you have selected. For example, if you've chosen Epson Premium Glossy Photo Paper, the printer driver will use the "SPR1800 Premium Glossy" profile (Epson's standard profile for that paper, assuming you've downloaded it). Of course, that gives you Epson's version of what you want to print. If you have created your own profiles, using a spectrophotometer for example, you need to get the printer driver to apply YOUR profile instead of Epson's.
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I was/am totally a Mac guy, meaning my roots were System 7 based, and my knowledge of all things UNIX is being built slowly as needed in the OS X world. While I can make Photoshop & Aperture (and the GUI portions of OS X) stand on their heads and do backflips for treats I can't, with much conviction, speak on the roots of UNIX drivers. I think, and someone please correct me if I'm wrong, that Gutenprint drivers are CUPS 'compatible' drivers, but not necessarily "CUPS" drivers in that they work with other printing platforms as well. Here are some sources of info:
http://gimp-print.sourceforge.net/
http://www.cups.org/
The Gutenprint drivers may be the CUPS drivers for the Epson printer, I don't know for sure. On the Canon site, there are two drivers available for download for the Pro9000. One labeled standard, the other labeled CUPS. By default, when adding the printer, my system uses the CUPS driver. I can actually have the Pro9000 added twice, once with the CUPS driver, once with the standard driver. I spoke with an Canon engineer the other day, and contrary to the advice you get from the standard phone support reps, he told me to definitely use the CUPS driver when printing RAW or 16-bit images from Photoshop or Aperture, as it's the only way to do 16-bit printing.
Message was edited by: KBeat

Safari 8 problem, App Store problem, Adobe creative cloud signing In

Hello All,
I would really appreciate if you could help me out solve the following problems in my iMac 3.4 GHz Intel core i7!
Safari:
I recently upgraded to OS X Yosemite version 10.10 and since that time, i am facing a lot of problems with Safari.. sometimes it's working correctly and other times it is (freezing, not responding and the wheel keeps turning until the force quitting) snapshot attached for freezing)
App Store:
The problem with App store, the App store fail to start and if opened the window is inactive and in grey color and and says Cannot Connect to App store (snapshot attached)
Adobe creative cloud
Whenever i have problems in my iMac, i face signing in problem with Adobe creative cloud.. The wheel keeps turning (snapshot attached)
Just to mention the steps i tried to solve these problems:
- Reinstalled the OS X Yosemite 3 times.
- Restart my computer constantly.
- Clear caches in Safari..
None of them worked permanently!
Any suggest from your side!
Thank you

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Purchased items not showing in App Store - Problem is BACK

I post a question earlier, the problem seemed solved, but it is back agin, how frustrating !! here it is the story
I am using iPad 3rd generation, iOS6.0.1. I just recently restored it due to a few crashes and shut down.
I can get most of my app back from restoration, but I can't see any items purchased in App Store in Purchased tab. There is nothing, I tried many steps suggested in the forum, (sign out, shut off, sign back, update all info in my apple ID, etc.) but none of them seems to work.
Later...
Problem solved... The difference is I signed back in not in Setting -> iTunes & App Store, but directly open App Store, and sign in at pop up windown. the order of sign in seems "stupid", it doesn't make sense no matter how you sign in to app store, but it does make the difference. Sigh....
Now...
Problem is back again... I have no clue what's going on here with iTune and App Store... thing seems screw pretty bad... any one can help??
Thanks a lot
H

Problem solved... The difference is I signed back in not in Setting -> iTunes & App Store, but directly open App Store, and sign in at pop up windown. the order of sign in seems "stupid", it doesn't make sense no matter how you sign in to app store, but it does make the difference. Sigh....

IPad App Store is not working, iPad App Store is not working

My App Store stopped working today!! HELP!!

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

App store problem after updating OS to Mavericks. Ended up deleting app store. How do I get it back?

I upgraded to Mavericks. When I tried to update my apps in the appstore, I was getting prompted to enter in a password for someone else's Apple Id. I have no idea who this person is and I could not change the ID. I was logged into the App Store under MY id but for whatever reason when i chose to update an app, I was prompted with this person's ID. I researched this and someone in a forum suggested deleting the app and reinstalling it. I have app zapper so I zapped the app and I no longer have an app store.. I also have no way of getting the app store back. Apparently, it's part of Mavericks. I cannot even reinstall Mavericks because Mavericks is only attainable through the App store.
I have a big problem don't I?
I recovered the files that app zapper "zapped" from my trash. They are as follows:
One "app store" folder that contains a file called: updatejournal.plist
One "AppStore" folder that contains a file called: manifest.plist
And a file called com.apple.appstore.plist
How can I get app store working again?
And then there's the issue with this person's apple ID. How do I get the app store to purge this person's login? My machine is an Apple Refurbished so perhaps the person who is attached to the store is the person who bought the machine new? I have no clue. I do think it's a huge security flaw on Apple's part to expose a stranger's login information
Help is immensely appreciated.
Thanks.

There are a few things you need to do.
A.
Remove "App Zapper" according to the developer's instructions. Never install it, or anything like it, again.
B.
Deleting system components is never the solution to any problem.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.
C.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.

Temporary work around app store problem

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