Ten day stabilizing period to help improve slow in...
After years of ringing BT and getting nowhere i decided to email them and chat online. I was told that there was a cap on my internet and that it had now been removed but i would have to wait ten days for any improvement due to this 'ten day stabilizing period' has this happened to anyone else? if so has it improved internet speed?
My current speed is 0.5mb which is ridiculous!!
Uptime:
6 days, 18:29:33
Modulation:
G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]:
288 / 576
Data Transferred (Sent/Received) [MB/GB]:
768.74 / 3.41
Output Power (Up/Down) [dBm]:
11.5 / 13.5
Line Attenuation (Up/Down) [dB]:
18.0 / 31.0
SN Margin (Up/Down) [dB]:
27.0 / 30.5
Vendor ID (Local/Remote):
TMMB / P
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
0 / 0
FEC Errors (Up/Down):
0 / 0
CRC Errors (Up/Down):
0 / 1
HEC Errors (Up/Down):
0 / 0
Line Profile:
Fast
is this what you are looking for????
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Program RCMP6BIN error message "No working days in period ...
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Low speed after 10 day stabilisation period
Hi all,
I had my BB activated on the 1st Nov & was syncing at 17.000kbps, Next day we were only getting 4.543kbps.
Not knowing what was happening i rang BT. The chap on the phone told me about the 10 day stabilisation period, So i thought ok fair doo's and left it at that.
So the 11th of Nov comes and i go to check the router stats...
ADSL Link Downstream Upstream
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Sooooo i rings up BT again and askes if they could manually configure my line as im thinking the 10 day stabilisation period is up and that ip profile must of got stuck or something.
But this chap is telling me he can not manually configure the line i've got to wait another 10 days?
Is this the norm for BT? As before i switched to BT i was with Sky & could not remember 20 days stabilisation period.
Was i just beeing fobbed off or do i really have to wait another 10 days? The chap on the phone was pritty sure he could not do anything till the 20th if my speed had not changed.
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Solved!
Go to Solution.Hi, i've no problems with disconnections but i have manualy power cycled the router a few times and we have a token electric meter which tends to go off every 2-3 days which cant be helped
The electric went today around 8 or 9am this morning, im guessing this is no good for my line all these power cycles
Mode: ADSL2+
Channel: Fast
Trellis: UN /DN
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 29.8 6.1
Attn(dB): 20.5 12.2
Pwr(dBm): 0.0 12.9
Max(Kbps): 20268 1224
Rate (Kbps): 4543 1223
G.dmt framing
K: 142(0) 38
R: 0 0
S: 1 1
D: 1 1
ADSL2 framing
MSGc: 59 12
B: 141 37
M: 1 1
T: 1 4
R: 0 0
S: 0.9930 0.9870
L: 1144 308
D: 1 1
Counters
SF: 32632 30885
SFErr: 0 0
RS: 0 0
RSCorr: 0 0
RSUnCorr: 0 0
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 5643388 878425
Data Cells: 20956 2695
Drop Cells: 0
Bit Errors: 0 0
ES: 2 0
SES: 2 0
UAS: 183 0
AS: 527
INP: 0.00 0.00
PER: 16.13 17.76
delay: 0.24 0.24
OR: 32.22 8.10
Bitswap: 55 0
Total time = 9 hours 2 min 8 sec
SF = 1997251
CRC = 908
LOS = 2
LOF = 18
ES = 2
Latest 1 day time = 9 hours 2 min 8 sec
SF = 1997251
CRC = 908
LOS = 2
LOF = 18
ES = 2
Latest 15 minutes time = 2 min 8 sec
SF = 7956
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 15 minutes time = 15 min 0 sec
SF = 47736
CRC = 433
LOS = 1
LOF = 9
ES = 1
Previous 1 day time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 55818
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF = 48421
CRC = 475
LOS = 1
LOF = 9
ES = 1
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF = 55755
CRC = 0
LOS = 0
LOF = 0
ES = 0
Showtime Drop Reason: 8000
Last Retrain Reason: 8000
ChipSet Vendor Id:
ChipSet VersionNumber:
ChipSet SerialNumber: -
My new ipad2 wifi often crashes from the day I bought.please help me resolve
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Is it still within the 1 year warranty period?
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I am using a keyfigure which gives me number of days per period cumulated.
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Well now my ten days are up , the speed throughout hasn't altered much from what i have now , i must say since the email saying i should be getting 26.6 Mb/s , it'self a far cry from the ''up to 40'' contract i bought i too am dissapointed , i have a wired connection and mostly only use the one computer although i have a bluray player connected to my television , i'm about 800 yards from the cabinet and thought this would ensure a good speed .
http://www.speedtest.net/result/1511868382.png
I'm in two minds as to whether or not to complain , after the appllingly slow AOL service i put up with for a long time this is much quicker but i have this feeling of being duped in to this 18 month contract , the sheer amount of grief some people have gone through on here to get any sort of satisfactory speed makes me think i should just put up with it , after all i'm not a heavy user .
I've done the BT speedtest and it's inline with this result and my ip profile says 14568Kbps so iguess that's it , it's not completely a waste of time though as i used the oppertunity of switching to bundle my phone calls and BB together , so what do you guys think ?
Derek..
Solved!
Go to Solution.Yes Paul , i am on option 1 , i think i've now managed to copy the latest result for you all to see , i agree that i don't really think i'm getting what i am paying for but what to do ? and is there any realistic chance of getting better than this without being fobbed off ?
Of course i realised from the start that it was an ''up to 40GB service'' , but after getting it in an email from BT that i should be getting 26.6 i thought that would be fine but 14 is a big drop from 26.6 , although at the moment i can manage with the 14 ish i'm getting it doesn't seem like nearly enough compared to most people that i read about on here and certainly nowhere near what i was led to believe i would get .
So what's the best way of finding out if there's a problem ? , is this speed the 'norm' for option 1 ?
Derek..
> Download speedachieved during the test was - 13356 Kbps
For your connection, the acceptable range of speedsis 12000-14568 Kbps .
Additional Information:
IP Profile for your line is -14568 Kbps
2. Upstream Test: -provides background information.
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1501 Kbps
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