Tengo descargado el iTunes en mi máquina y no responde cuando quiero ejecutar el inicio. ¿Cómo puedo solucionarlo?

Tengo descargado el iTunes en mi máquina y no responde cuando quiero ejecutar el inicio. ¿Cómo puedo solucionarlo?

Google translate:
what happens is that the home button .... my ipod touch 4s no longer works, and I've tried to update to that instead of using the button, use the white ball ... but I no longer itunes updates the ipod. Then a code constraint is used, but it's gone ... then would need to restore the ipod, but what I do if the start button does not work??
Yes you can update
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
- A 4G to 6.1.6  Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
If neither the Power or Home buttons work you can turn the iPod on by connecting the iPod to a charging source.

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    Google translate:
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    APPLICATION NAME
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    ERROR
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    TYPE
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    APP STATECHART
    SC.Statechart:sc915
      initialized: true
      name: cloudos-statechart
      current-states: [
        active.authUI.fieldsEditable
      state-transition:
        active: false
        suspended: false
      handling-event: false
    BUILD NUMBER
    14C.131409
    TIME
    Fri May 02 2014 21:03:39 GMT+1000 (EST)        (1399028619503)
    HOST
    www.icloud.com
    USER AGENT
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:28.0) Gecko/20100101 Firefox/28.0
    ENVIRONMENT
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    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: -->  Request 3:   GET to /applications/keynote/current/info.json,  headers: Content-Type=text/plain,  body: (omitted)
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    Fri, 02 May 2014 10:22:58 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END initialize statechart
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    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: Setting up appInfo for pages
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app pages
    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: <--  Response 2:  200  (432ms),  headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=164, Content-Type=application/json, Date=Fri, 02 May 2014 10:22:58 GMT, Etag="bc-4f7da4953c300", Expires=Sat, 02 May 2015 10:22:58 GMT, Last-Modified=Fri, 25 Apr 2014 09:06:52 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding  body: (omitted)
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    Fri, 02 May 2014 10:22:58 GMT:  DEBUG: <--  Response 3:  200  (451ms),  headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=165, Content-Type=application/json, Date=Fri, 02 May 2014 10:22:58 GMT, Etag="bc-4f7da4953c300", Expires=Sat, 02 May 2015 10:22:58 GMT, Last-Modified=Fri, 25 Apr 2014 09:06:52 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding  body: (omitted)
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    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: <--  Response 4:  0  (timed out),  headers:   body: (empty)
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    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI
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    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: validatingAuth.gettingReply
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = __ROOT_STATE__
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: validatingAuth.gettingReply
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: validatingAuth
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.downloadingAuthModule
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Attempting to load 'cloudkit/auth_ui'
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Module 'cloudkit/auth_ui' is not loaded, loading now.
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: 'cloudkit/auth_ui' depends on 'cloudkit/photo', loading dependency…
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Attempting to load 'cloudkit/photo'
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Module 'cloudkit/photo' is not loaded, loading now.
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/photo' -> '/system/cloudos/14C.131409/cloudkit/photo/14C.131409/en-us/javascript.js'
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Loading CSS file in 'cloudkit/auth_ui' -> '/system/cloudos/14C.131409/cloudkit/auth_ui/14C.131409/en-us/[email protected] '
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/auth_ui' -> '/system/cloudos/14C.131409/cloudkit/auth_ui/14C.131409/en-us/javascript-string s.js'
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    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
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    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/photo'.
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Module 'cloudkit/photo' has completed loading, invoking callbacks.
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    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Module 'cloudkit/auth_ui' has completed loading, invoking callbacks.
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    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 7 conditions. Requirement was: Button for contacts
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 6 conditions. Requirement was: Button for notes
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 5 conditions. Requirement was: Button for reminders
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 4 conditions. Requirement was: Button for find
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 3 conditions. Requirement was: Button for pages
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 2 conditions. Requirement was: Button for numbers
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: Button for keynote
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: Springboard View has become ready to show! All of its wait conditions have been satisfied.
    Fri, 02 May 2014 10:23:36 GMT:  DEBUG: Sending stats to feedbackws
    Fri, 02 May 2014 10:23:36 GMT:  DEBUG: -->  Request 5:   POST to https://feedbackws.icloud.com/reportStats,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:23:51 GMT:  DEBUG: Sending stats to feedbackws
    Fri, 02 May 2014 10:23:51 GMT:  DEBUG: -->  Request 6:   POST to https://feedbackws.icloud.com/reportStats,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:24:54 GMT:  DEBUG: <--  Response 5:  200  (78147ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
    Fri, 02 May 2014 10:24:54 GMT:  INFO:  Successfully sent stats to feedbackws
    Fri, 02 May 2014 10:24:58 GMT:  DEBUG: <--  Response 6:  200  (66699ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
    Fri, 02 May 2014 10:24:58 GMT:  INFO:  Successfully sent stats to feedbackws
    Fri, 02 May 2014 10:29:18 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:29:40 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:30:34 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'userDidSubmit'
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
    Fri, 02 May 2014 10:30:41 GMT:  DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
    Fri, 02 May 2014 10:30:41 GMT:  DEBUG: -->  Request 7:   POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=14C.131409&clientId= CA53A6CC-FA79-4150-AF39-248318487608,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'userDidSubmit'
    Fri, 02 May 2014 10:31:00 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:31:11 GMT:  DEBUG: <--  Response 7:  0  (timed out),  headers:   body: (empty)
    Fri, 02 May 2014 10:31:11 GMT:  DEBUG: COS: invoking loginDidFail
    Fri, 02 May 2014 10:31:11 GMT:  WARN:  Auth: No auth bag or recognized status code
    Fri, 02 May 2014 10:31:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
    Fri, 02 May 2014 10:31:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
    Fri, 02 May 2014 10:31:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
    Fri, 02 May 2014 10:31:19 GMT:  DEBUG: Sending stats to feedbackws
    Fri, 02 May 2014 10:31:19 GMT:  DEBUG: -->  Request 8:   POST to https://feedbackws.icloud.com/reportStats,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:31:24 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:32:05 GMT:  DEBUG: <--  Response 8:  200  (46127ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
    Fri, 02 May 2014 10:32:05 GMT:  INFO:  Successfully sent stats to feedbackws
    Fri, 02 May 2014 10:34:54 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:37:33 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:35 GMT:  DEBUG: CloudKit: ErrorCatcher dialog invoked.
    Fri, 02 May 2014 10:37:36 GMT:  DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
    Fri, 02 May 2014 10:37:36 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.
    Fri, 02 May 2014 10:37:36 GMT:  DEBUG: SC.Module: Evaluating JavaScript for module 'cloudkit/error_catcher'.
    Fri, 02 May 2014 10:37:36 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' has completed loading, invoking callbacks.
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'userDidSubmit'
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
    Fri, 02 May 2014 10:37:43 GMT:  DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
    Fri, 02 May 2014 10:37:43 GMT:  DEBUG: -->  Request 9:   POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=14C.131409&clientId= CA53A6CC-FA79-4150-AF39-248318487608,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'userDidSubmit'
    Fri, 02 May 2014 10:37:43 GMT:  DEBUG: Sending stats to feedbackws
    Fri, 02 May 2014 10:37:43 GMT:  DEBUG: -->  Request 10:   POST to https://feedbackws.icloud.com/reportStats,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:37:55 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:37:59 GMT:  DEBUG: autoUpdate: Running latest build, 14C.131409
    Fri, 02 May 2014 10:38:03 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:38:14 GMT:  DEBUG: <--  Response 9:  0  (timed out),  headers:   body: (empty)
    Fri, 02 May 2014 10:38:14 GMT:  DEBUG: COS: invoking loginDidFail
    Fri, 02 May 2014 10:38:14 GMT:  WARN:  Auth: No auth bag or recognized status code
    Fri, 02 May 2014 10:38:14 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
    Fri, 02 May 2014 10:38:14 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
    Fri, 02 May 2014 10:38:14 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
    Fri, 02 May 2014 10:38:18 GMT:  DEBUG: <--  Response 10:  200  (34469ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
    Fri, 02 May 2014 10:38:18 GMT:  INFO:  Successfully sent stats to feedbackws
    Fri, 02 May 2014 10:38:22 GMT:  DEBUG: Sending stats to feedbackws
    Fri, 02 May 2014 10:38:22 GMT:  DEBUG: -->  Request 11:   POST to https://feedbackws.icloud.com/reportStats,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:38:25 GMT:  DEBUG: <--  Response 11:  200  (3398ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
    Fri, 02 May 2014 10:38:25 GMT:  INFO:  Successfully sent stats to feedbackws
    Fri, 02 May 2014 10:38:37 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:39:47 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:42:58 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:43:45 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:44:12 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:52:58 GMT:  DEBUG: autoUpdate: Running latest build, 14C.131409
    Fri, 02 May 2014 10:59:09 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 11:03:38 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
    Fri, 02 May 2014 11:03:39 GMT:  DEBUG: CloudKit: ErrorCatcher dialog invoked.
    Fri, 02 May 2014 11:03:39 GMT:  DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
    Fri, 02 May 2014 11:03:39 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.

    I click on the iTunes store button and it comes up with the loading bar at the top of the screen where the song time marker would be, but nothing ever happens. It just loads and loads and loads, I don't even get an error message...
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I attempted to update to the latest IOS version.  Then it seemed to "Lock UP".  Now all i get on display is a graphic of the power cord with an arrow pointing to an iTunes icon.  Home button is not responding.

    I attempted to update to latest version of IOS.  Now all I get on the display is a graphic of the power cord with an arrow pointing to an iTunes icon.  Ipad does not seem to power down or power up correctly.  Home button is not responding.

    I am new to this, could you provide me with a little more detail on how to do this?  Thanks so much!

  • Just downloaded a new version of itunes on windows 7 and is not responding

    Just downloaded a new version of itunes on windows 7 and is not responding

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • IPhone 4 crashed, blank screen, broken home button, and iTunes won't allow access unless I "respond with phone," how do I reboot or get my data off this phone?

    The power button on my iPhone broke a few months ago, so I have been using the assisted touch feature to lock the screen.  Last night, in the middle of using an app, the phone froze and nothing working except the assisted touch icon (I could use it and move it around). I locked the screen using this, which evidently was a mistake, because now I have a blank screen that won't respond to anything. When I connect the charger, the phone still makes the normal sounds and vibrations, but the screen is blank.  I can't do a hard reboot without the power button.  I recently bought a new computer, so today I downloaded iTunes, but iTunes wants me to "respond with the phone" in order to continue.  How can I at LEAST upload my contacts, photos and video from this phone?  Or is there a trick I can try to bring it back from this black screen that is non-responsive?  And NO...I'm not interested in putting it in the freezer!!

    Honestly the hard really right now to say what you can do. How long have you had the device? If it's under a year you can take it to apple store and they can switch it out for free. If it's over a year then it would be at a paid cost cause they can't fix that issue.
    Hope this helps.

  • ITunes shows error message, QuickTime doesn't respond! PLEASE HELP!

    My iTunes doesn't open anymore, it shows that error message (iTunes needs to close. Send error report... etc). I tried uninstalling it, installing gain from the iPod CD, from the website, and nothing works. On Apple's support site it said I needed to uninstall QuickTime and repair iTunes, but my computer won't let me uninstall Quick Time, it doesn't work. I have uninstalled and reinstalled iTunes 100 times, I have restarted my computer too and nothing seems to work.
    I don't use Norton, I use McAfee. I don't know what else to do, somebody please help me solve this problem, I have been trying to fix it for WEEKS!
    Dell Inspiron   Windows XP  

    IT WORKS!!!!!!
    This is unblievable, but iTunes is working, and all I had to do was install it in a different folder! Now both QT and iTunes work fine, my library is intact and I can update my iPod!
    The only weird thing is that all the files on the library that are on my iPod now have that exclamation point, meaning I have to look for them, but that's ok, cause they are still on my iPod even after updating!
    Thank a lot Katrina! I won't annoy you anymore!

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