Terminal Server Help...

Just a few days ago I started to see some strange behavior with our terminal server. I can log in using RDP and the admin account but no other accounts. the error is, "Your
credentials did not work" and I know they are right since I just changed the password. What is really weird is I can log in from an old XP box just fine. Everything I have tried still fails. The server is 2008 R2 on an AD network where the DC is 2003
R2.
Note: I just found user accounts that do not work, seem to work when logging in
from XP and logging out. then they work from the windows 7 computer that it did not work on first...

This sounds like the issues that have been arising from KB3002657; uninstalling it seems to solve the problems for most people.
NOTE: For Server 2003 a new version of KB3002657 was released 03/16 (thanks to Susan Bradley for the heads up).
See some of these for info on the reported issues:
https://social.technet.microsoft.com/Forums/en-US/0a520543-29d4-4466-9967-e39d819d11f1/users-cannot-log-into-remote-desktop-after-3112015-update
https://www.pickysysadmin.ca/2015/03/11/kb3002657-breaks-everything/
http://www.infoworld.com/article/2895900/microsoft-netlogon-patch-kb-3002657-woes-continue-kb-3032359-cisco-anyconnect-fix-confirmed.html

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Need Help setting up SRC Professional and ENUFF Advisor on terminal server

I'm the analyst responsible here at Adena Health System for SRC. I have received a request to setup the products listed above on the terminal server. Can anyone direct me to documentation or at least point me in the right direction to get this task completed?
Thanks,
Shane Matthews
Systems Analyst
Adena Health System

Underlying the Mac OS is unix. By default when a file or folder is created, it is owned by that user. Other users don't have read/write permissions.
I suggest reading a bit about unix permissions work.
Unix assigns permissions for 3 categories for each file and folder. Self, group, and other (think of other like the permissions you would want a complete stranger to have).
If all your users are members of the same group, you can use unix permissions to allow anyone in the group to have r/w permissions. You'd first need to define a group, and then assign all the users to that group.
Lastly, you'd want to associate all the existing files you already have to that group.

Problem with Photoshop hangs/freezing for users on a terminal server

Dear Forum!
I'm having some trouble with Photoshop freezing over a period of ~20 minutes when you (1.) user the eraser with special brushes and (2.) copy and paste material from a PDF to Photoshop. As you might notice by the size of this post i'm getting quite depserate over here and need some help.
A Little background information...
Photoshop CS6 is installed on a terminal server with ~25 Active users where 3 of them are using Photoshop.
The operating system on the server is Windows Server 2012 R2.
There are no additional add-ons just a plain installation of Photoshop in that matter.
The server uses 40-60% of the memory most of the time (mostly a bit less, some times a bit more but never 100%) and 40% of the CPU.
There's enough space free on the disc.
The problem in detail...
There are two occasions where the freezing has occured most of the time. After it hangs for the first time, it will happen everytime you do any of the operations over a period of ~20 minutes and it's Mutual for all users. When it freezes, the whole terminal session freezes but the program i still responding (it's not getting set to "not responding") when viewed from Another user through the task manager. Ending the process as an administrator sometimes work, although from the moment i end he proces it takes about 10-60 seconds Before the program actually Closes and the user gets back Control. The easiest thing to do most of the time is if an administrator forces them to log out.
1. The first occasion is when you use the eraser with a brush that's not standard but manually added. The names of the brush packages used are:
Extacy__Elemental
KKC_Fractal
Kornkid's_Grunge_Set
and the problem is with all brushes inside those packages. The way i evoke the problem is the following:
     1. Start Photoshop
     2. Create new
     3. Fill the background with any color
     4. Select the eraser tool
     5. Change the brush to one of the ones mentioned above
     6. Program freezes
2. The second scenario when the problem occurs is when the users copy something from a PDF to Photoshop. The way i evoke this is:
     1. Open a PDF
     2. Select area and copy it
     3. Open Photoshop
     4. Create new
     5. Paste into Photoshop
     6. Program freezes
Solutions we have tried so far...
I've been working on this for several round now and i'm not entirely sure on what exactly i have done. I will try and do the following solutions once more but i'm pretty sure that i have tried most of them.
Update graphic card drivers.
Resetting all Tools:
     1. Select options for a tool
     2. choose "Reset all Tools"
Resetting presets:
     1. Hold ctrl + shift + alt while Photoshop is starting
     2. select "yes"
Tested if it matters if i have a pen connected or not, which it doesn't.
Removed the special brushes (but it still freezes when copy/paste from PDF)
Removed "save in background" and "automatically save recovery information" options
Updated to latest version.
Turned off OpenGL
Solutions i haven't, but will try...
Reinstall Photoshop
Change font preview size
     1. Go to "type"
     2. select "Font prview size"
     3. select "none"
Delete system font cache
Close all Adobe applications including the Creative Cloud desktop app (if installed).
Navigate to \Windows\ServiceProfiles\LocalService\Appdata\Local
Delete the *FNTCACHE*.DAT or *FontCache*.dat files.
NOTE: The asterisk (*) indicates various numbers, letters, or words, such as FontCache-S-1-5-21.dat or COFFfntCache.dat.
Delete Photoshop font cache
Exit Photoshop and the Creative Cloud desktop app (if installed).
Navigate to the appropriate folder
Photoshop CS6 and earlier.
Windows XP: \Documents and Settings\Local Settings\Application Data\Adobe
Windows 7: \Users\[user name]\AppData\Local\Adobe
Photoshop CC and CC 2014
Windows 7 and 8: \Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop CC or CC 2014
     3. Delete the TypeSupport folder (Photoshop CS6 and earlier) or the CT Font Cache folder (Photoshop CC and CC 2014), and empty the trash.
Some links i have been using...
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html#troubleshoot
http://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop-cs5.html

Hi Mylenium!
Thanks for your reply but since the users work on the terminal server via remote dektop the only data sent through the network is a "Picture" of what is happening on the server. All the operations are handled on and by the server and nothing is executed on the users local machine. Also all files are stored on the server therefore the load on the network is minimum.
We are not the first in the World to run this setup and i know that this is possible to do since i've read about others running PS like this.
Kind Regards,
J. Alm

Audio lag in video while on Terminal Server

Hi Everyone,
We are having an issue with audio being out of sync when viewing flash video on a terminal server. The terminal server is running Windows 2008r2. The audio seems to lag behind the video by about 1 sec. We are planning to rollout training videos
and about half our users are on Terminal servers.
Here are some of the things we tried:
http://blogs.msdn.com/b/rds/archive/2009/05/11/what-s-new-in-remote-audio-for-windows-7.aspx?PageIndex=2#comments
On the server policy:
Computer Configuration ? Administratrative Templates ? Windows Components ? Remote Desktop Dession Host ? Device and Resource Redirection ? Limit Audio Playback Quality (Enabled, Audio Quality: Medium)
In the RDP file add a line that says:
audioqualitymode:i:1
thanks...
Mark

Hi Mark,
Thank you for posting in Windows Server Forum.
Can you please check which version of RDP client installed on your system? For better feature suggest you to install RDP 8.1.
Remote Desktop Protocol 8.1 Update for Windows 7 SP1 released to web
http://blogs.msdn.com/b/rds/archive/2013/11/12/remote-desktop-protocol-8-1-update-for-windows-7-sp1-released-to-web.aspx
Meanwhile go through beneath article for information.
Multimedia Redirection Improvements in Windows 7 and WS2008 R2 – Part 1
http://blogs.msdn.com/b/rds/archive/2009/07/24/multimedia-redirection-improvements-in-windows-7-and-ws2008-r2-part-1.aspx
Hope it helps!
Thanks.
Dharmesh Solanki

Unable to Copy File From Terminal Server to Client Share

Hi
For years client have been able to copy files from our Windows 2003 Terminal Server to their local workstation using:
copy myfile \\tsclient\mydrive\myfolder
However we upgraded to Windows 2012 Server R2 and now Windows 7 Pro clients cannot copy files. The copy function creates the file name in their local folder but no content is sent after maybe 20 minutes or so the copy function times out and they get an
error message saying that the application was unable to write to the file. I have tried this function with my Windows 8.1 workstation and the file copies properly and it works fine for older Windows XP clients. Does anyone know why Windows 7 clients
are experiencing this issue.
Thanks
Simon

Hi Simon,
Initially please use latest RDP version 8.1 for windows 7 and check result.
What’s the file size which you are copying?
Does this happens for all users and on all computers?
You can try below method might resolve your case.
1. Login to remote computer using Remote Desktop (RDP).
2. Open Task Manager in the remote machine
3. Click the "Process" tab
4. Locate a program called "rdpclip.exe"
5. Right click and select "End process" to kill this program
6. Click on "File" menu in the task manager and select "New Task (Run)"
7. Type rdpclip.exe and press the button to start the process.
By killing existing instance of the rdpclip.exe and restarting the program, you can get your copy paste work again in your remote desktop.
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Copy File from Terminal Server to Workstation Failure

Hi
For years client have been able to copy files from our Windows 2003 Terminal Server to their local workstation using:
copy myfile \\tsclient\mydrive\myfolder
However we upgraded to Windows 2012 Server R2 and now Windows 7 Pro clients cannot copy files. The copy function creates the file name in their local folder but no content is sent after maybe 20 minutes or so the copy function times out and they get
an error message saying that the application was unable to write to the file. I have tried this function with my Windows 8.1 workstation and the file copies properly and it works fine for older Windows XP clients. Does anyone know why Windows 7
clients are experiencing this issue.
Thanks
Simon

Hi Simon,
The copy command should also work on the Windows 7 clients. Please provide the detailed error message when run the command on the Windows 7 clients.
You could also use robocopy command to achieve this.
Robocopy
https://technet.microsoft.com/en-us/library/cc733145.aspx?f=255&MSPPError=-2147217396
Best Regards,
Mandy
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

User gets "This network connection does not exist" when she tries to log on to Terminal Server (2008 R2)

User gets "This network connection does not exist" when she tryes to log on to Terminal Server (2008 R2)
I got more than 100 users. Shes the only one getting is. We tried four computers (All Windows 7 Pro)
Nothing useful in event viewer to mention.

Hi,
Thank you for posting in Windows Server Forum.
Does that user able to login previously?
From your comment, it seems that there is some permission issue with that user. As you have checked that user with different system also. Please check that user is added under “Remote Desktop User” local group and also allowed “Allow log on through
Remote Desktop service” permission under group policy. Also please check that when user tries to login it uses “Domainname\Username” format.
In addition for a try, also check by disabling firewall on one particular system.
To add users and groups to the Remote Desktop Users group by using Local Users and Groups snap-in:
1. Click Start > Administrative Tools, Open Computer Management.
2. In the console tree, click the Local Users and Groups node.
3. In the details pane, double-click the Groups folder.
4. Double-click Remote Desktop Users, and then click
Add.
5. In the Select Users dialog box, click Locations to specify the search location.
6. Click Object Types to specify the types of objects you want to search for.
7. Type the name you want to add in the Enter the object names to select (examples) box.
8. Click Check Names.
When the name is located, click OK.
More information:
Remote Desktop disconnected or can’t connect to remote computer or to Remote Desktop server (Terminal Server) that is running Windows Server 2008 R2
http://support.microsoft.com/kb/2477176/en-us
Hope it helps!
Thanks,
Dharmesh

Can't install LabVIEW Run-Time Engine 6.1 on Windows Terminal Server

With my system admin, we tried to install the LabVIEW Run-Time Engine 6.1 on our Windows Terminal Server NT4. And we get an error all the time:
-install using the plugin
-install using LVRTE.exe
-install after rebooting the server
But I remember that we could install the Run-Time Engine 6.0 on another Windows Terminal Server NT4.
Is there any compatibility issues with the new Run-Time Engine 6.1 ??
Thanks for your help
Cyrille

Cyrille,
What is the error that you get when trying to install the run-time engine?
Are you installing it from the LabVIEW CD, or did you download it from the web site?
To further troubleshoot this problem, it would be best if you send us an email to [email protected] and send the above information.
Also, try running the installer from the command prompt window, and use the following syntax:
setup.exe/l*v
This will save the error log to the file you specify. Send us also this file to help us troubleshoot.
Thanks
Zvezdana S.
National Instruments

This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on a terminal server

Hi All,
I have Citrix VDI (Virtual Desktop Infrastructure) Implemented
in my company and installed few Applications on App Server lets say.... MS Office 2013, filzialla, putty, etc...
I assigned these apps to the users through CITRIX STUDIO, when I try to use these apps. on VDI everything is working fine only when i tried to open Word, Excel or Powerpoing, outlook it throws error as
""This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on
a terminal server"" and apps gets closed.
Please help me on this ASAP.
Thanks & Regards,
Sachin Shinde

Hi,
As mentioned in ths article below, run for Office 365 products on to a Remote Desktop Session Host server is not supported. You can install Office products for Office 365 to a virtual desktop, but the virtual desktop must be assigned to a single user.
http://technet.microsoft.com/en-us/library/jj219423(v=office.15).aspx
Regards,
Melon Chen
TechNet Community Support

Firefox crashes when starting up on Win2k3 Terminal Server

Firefox 3.x works, however after upgrading to 10.0.2 it will crash whenever starting up.
Platform: Windows 2003 Terminal Server with Citrix.
We have excluded the firefox.exe from the ctxhook and it doesn't help (we know this fixes crashing on startup on Xendesktop deployments).

Thanks for pointing out that crash-stats website. DgApi.dll is Digital Guardian by Verdasys. Essentially monitoring software that the company uses to make sure users are not doing anything they shouldn't. Disabling that fixed it.

Windows Server 2008 R2 Terminal Server and Outlook 2013 Profile

Really hoping someone can offer some advice on this one as I have wasted far to many cycles trying to figure this out.
Company I work for recent purchased another company and we are in the process of bringing them into our network. They currently run a a 2008 R2 terminal server where all users connect to for there day to day work. A number of applications
are installed including Office 2013.
All users have Outlook 2013 configured to access their exchange server for email and this works fine.
The first step in bringing them into our fold is to add an email account for Our Exchange server without removing their existing exchange configuration or Outlook Profile. So the one profile will have both exchange accounts listed and they can
continue to get email from their server but as well email from our domain.
I created a MSP file and tested pushing this out using PDQ Deploy to a few workstations here in our office and it works fine. I then started to work on deploying in their environment. PDQ Deploy will not work as they are all terminal Services
Clients. So I tried to push out via GPO. I created the GPO Initially wanting to use a package and apply that GPO to an AD group. However it will not let me deploy a MST as a package. So I then tried moving it to a script that would
run at logon. That too is not working.
I know I could enter install mode then run the MSIEXEC.EXE \config.MSP but that takes away the ability to control the role out.
Any other ideas on how to get this done.

Hi,
Your issue seems to be out of the scope of this forum. We only focus on issue about RDS/VDI deployment, management and operations. For Oultook related issue you can ask to our MS Office Forum:
https://social.technet.microsoft.com/Forums/office/en-US/home?category=officeitpro
Thanks.
Dharmesh Solanki
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Windows Search Service failing to install on Windows Server 2008 R2 Terminal Server

Hi,
I am unable to install the Windows Search Service on a Server 2008 R2 Terminal Server. I want to install this to enable indexing options within Outlook 2013 for all users.
Server Manager > Add Roles > File Services > Select only Windows Search Service > Install.
The error I receive: "Attempt to configure Windows Search Service failed with error code 0x80070057. The parameter is incorrect."
Thanks,
Bjorn

Hi,
I did the test and could install the Windows Search Service without problem.
Which role did you installed on the terminal server?
Did you try to install it on another windows server?
Regards.
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Server 2008 R2 Terminal Server c0000005 and c0000006 errors with KERNELBASE.dll error in RDP sessions.

We installed a new Server 2008 R2 server this spring. It is configured as a Terminal Server with 16 Wyse t10 thin clients connecting with RDP. We are a small resort so we run Springer Miller Host and SpaSoft. Ever since moving from PCs to the thin clients
and TS we have been seeing SpaSoft randomly crash with KERNELBASE.dll errors and also a lot of c0000005 and c0000006 errors. Springer Miller support says its a Microsoft Networking issue so no help there. The company we worked with to install this has no clue
so I hope to reach out to this community to solve this. I can also open support case with Microsoft Support but I am not sure if they will be of any help. Here are some examples of the errors:
"Event 1000
Faulting application name: SpaWin.exe, version: 3.4.0.0, time stamp: 0x2a425e19
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0x0eedfade
Fault offset: 0x0000c42d
Faulting process id: 0x3718
Faulting application start time: 0x01cf9ac7922487e9
Faulting application path: \\spasoft\spaapps\TermServ\SpaWin.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: cfdcf9a9-06ba-11e4-a5af-000c298d9aa5"
Also:
"Faulting application name: VH.EXE, version: 18.80.430.0, time stamp: 0x3f73b447
Faulting module name: VFP8R.DLL, version: 8.0.0.3117, time stamp: 0x3f73c232
Exception code: 0xc0000006
Fault offset: 0x0001d598
Faulting process id: 0x2bc8
Faulting application start time: 0x01cf99297ee1742f
Faulting application path: J:\HOSTPLUS\fxp32\VH.EXE
Faulting module path: J:\HOSTPLUS\fxp32\VFP8R.DLL
Report Id: 5fbc65c4-055c-11e4-a5af-000c298d9aa5"
And:
"Faulting application name: SpaWin.exe, version: 3.4.0.0, time stamp: 0x2a425e19
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x2aa0
Faulting application start time: 0x01cf988e6770e619
Faulting application path: \\spasoft\spaapps\TermServ\SpaWin.exe
Faulting module path: unknown
Report Id: 01029179-04b9-11e4-a5af-000c298d9aa5"
There are no network specific errors in any of the logs. I am thinking that SpaSoft needs to be run as an administrator but I am not sure how to do that in this environment. We have disabled DEP for all but essential Windows processes. All of the firewall
and AV has been completely disabled, and still getting these errors. Is there a way to run these applications as admin without the user actually being an admin? Should I go ahead and open a Microsoft support case? Thanks

Hi,
Thank you for posting in Windows Server Forum.
Explanation
The indicated program stopped unexpectedly. The message contains details on which program and module stopped. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.
User Action
If an error report was generated for this error, you might be able to obtain more information about the error by sending the report to Microsoft for analysis.
Yeah, you can open a support case with Microsoft as they will help and guide you for proper solution. You can go through
this source article.
Hope it helps!
Thanks.
Dharmesh Solanki

How do I add a network printer to a terminal server for one user?

I have a 2003 terminal server. I also have a network printer accessible by IP. I want one of the users on the TS to print to this printer.
If I log in as the user, all print options are greyed (access denied). There's no 'users' icon in control panel to give the user admin access like I might do on a workstation. This printer is not installed on a print server so even if he did
have access, doing so doesn't appear to be an option. If I log in as Administrator I can add printers but it wants me to specify \\servername\printername and it's not set up that way. It's just a network printer on an IP. Also I'm not trying
to get RDP to map the printer locally for the user, he needs to be able to print from the terminal server to the network printer. Any articles I can find assume the printer is either local to the user or on a print server of some kind.
Is this possible and how?
Thanks!

Hi,
In addition to TP’s comment, you can go through beneath article for information.
Terminal Server and Printer Redirection
http://blogs.technet.com/b/askperf/archive/2007/08/24/terminal-server-and-printer-redirection.aspx
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

DCOM error "1260" on Windows 2008 R2 terminal server when SAP exports data into Office 2007 (Excel or Word)

Hi all,
We are experiencing an issue which happens at random whenever a user tries to export data from SAP into Excel or Word. Excel or Word is started but remain empty. We then see the below errors in the event log. And the problem is very random
as sometimes all they have to do is wait 10 minutes and the next try will be successful. Not even log off/on. Could someone tell me what the error "1260" is saying?     thanks for your help.
Pete
Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          7/23/2013 4:07:36 PM
Event ID:      10000
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Servername.domain.com
Description:
Unable to start a DCOM Server: {00020906-0000-0000-C000-000000000046}. The error:
"1260"
Happened while starting this command:
"C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE" -Embedding
Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          7/23/2013 3:54:34 PM
Event ID:      10000
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Servername.domain.com
Description:
Unable to start a DCOM Server: {00024500-0000-0000-C000-000000000046}. The error:
"1260"
Happened while starting this command:
"C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE" /automation -Embedding

Hi,
Based on my research, please try the following:
Click Start, click Run, type regedit in the Open box, and then click OK.
Locate the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv
Under this subkey, add the following registry entries:
Name
Type
Value data
Logoff
REG_SZ
TSEventLogoff
Logon
REG_SZ
TSEventLogon
Restart the Terminal Server computer.
Note: Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry
before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, please refer to
How to back up and restore the registry in Windows.
Hope this helps.
Best Regards
Jeremy Wu

Terminal Server Help...

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