Terms and conditions repeated accept/decline messages
Everytime I open iTunes (the last several weeks), I'm asked to accept T&C again and again. I have to re-establish sync from iPhone to PC.
This is mostly annoying, and I'm concerned sync isn't working correctly. Any help out there on this issue? I see others are having it too.
Thanks!
Same problem on iphone5 iOS7. The "Send by Email" button doesn't work. No where to accept terms. Made me scroll through 54 pages of corporate trash to show me it doesn't work. Id like to see an extra page in the terms that agrees to pay me back for time wasted.
Similar Messages
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Using a 4GB 500mb Acer Aspite laptop on Windows 8 - its is ok just now but everytime i log in, i have to go throug the accept terms and conditions and then sign into the clowd to get into my tunes - very frustring. Tried refreshing PC, re installing iTunes etc.
Any help would me apptcided thanks.
Gus.Well would u believe its working, iTunes that is this is not the first time MclaFee has caused issues for me though that was with a different app on a iMac, its an anti-gambling app so keeping it nameless as some might do things with well, i have said enough lol but thank you i hope this is the problem, if not will be back give it 24 hours as I use iTunes a lot!
Yep seem to be working fine an i got McAfee i should say from SKY for free so no issue thier might tell em when i have the time, and iif they listen i dunno but guess its free for a reason yh....thank you again.
Peace,
Gus. -
In the icloud settings, I am told I need to accept the terms and conditions to use icloud. However, when I click on "Terms and conditions", I get a message "unable to connect to server". This has been happening for a week now since I upgraded to iOS 7.06. There is no problem with my wifi or cellular connectivity, all other applications work perfectly. P.S.I have never used icloud before, but wish to do so now. How do I overcome this problem?
Have you turned the iPad off then back on? That often helps with problems.
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after update to ios7 on iphone 5
new iclouud terms and conditions must accept
ther is error message
unable to connect to server
how can i solve this ??
with kind regardsHi man with problems,
Thanks for visiting Apple Support Communities.
If you have not already, be sure to try restarting and, if that doesn't resolve it, resetting your iPhone. See this article for help:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If you still see a "cannot connect to server" message, try the steps in this article next:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best Regards,
Jeremy -
What is going on with itunes update? I keep getting the message that updates are available for itunes, safari and icloud, but when I accept the terms and conditions and the install 3 items message, it keeps going back to telling me there are 3 updates available and have to accept terms and conditions again without it ever installing!! I am using a PC with windows vista. Have not had this problem till December when I got an ipad and had icloud installed, don't know if there is a connection.
I can't offer any help but it soulds like Apple goofed with the latest update. Many of us have the same problem. I may wait a week or so to see if Apple responds.
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When I try to update the Star Walk app I get a message requiring acceptance of new terms and conditions. It never stops. I accept even email myself a copy but I keep getting the same message. How do I get past the message?
The issue should be fixed now. Sorry about that, another Apple snafu but at least a short one.
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A message advising a new Itunes terms and conditions is pop up even after my agree and acceptance... Is there a problem in Itunes? same problem with deferent devices
Just Can't download, buy or even update apps...I use only one Apple ID and only one ID. I did have to change the password at one point but I had no issues at all with updating apps after I changed the password.
If you can download new apps with the ID that you changed the password for, I would think that you will be able to update apps associated with that ID as well.
Did you try restarting the iPad after signing out of the one account and then sign in to the other account/accounts? -
I updated my iphone 4S successfully. But now I get a message that says I need to read and accept the Terms and Conditions. But when I select the Terms and Conditions, nothing appears but a message that says "cannot locate."
Hi bondercin,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Restart and / or reset your device
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Also, sign out of your iTunes Store account and sign back in:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
This article provides additional troubleshooting steps for connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy -
I updated to ios 7 and keep getting a message to accept the terms and conditions of icloud and when I try to do this, I get the message "unable to connect to the server". This message pops up quite frequently.
GB
Message was edited by: gail from maine -
How do I "connect to server" so that I can accept the Terms and Conditions?
Try deleting the account, then sign back in.
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I have been unable to activate my new iphone 6. When I call the activation phone number it just says terms and conditions have been accepted on this account. Please help.
Same thing here. I love how they include this nice and easy to follow guide in the box and the KEY step for activation (the phone call) is a total fail. To verizon: the automated just says Terms and Conditions have been accepted for this number. Press 1 to enter another phone number in the order. Well, I HAD NO other phone number in my order. The message gives no other options. She repeats the same line 3 more times and after the 3rd time, it says please hold while we transfer you, call may be monitored etc. Guess what, its 2 am ET and customer service is closed?
Do you guys expect thousands of iphone customers to speak to a CSR just to activate? Why not just let us do it online? I have activated plenty of phones even LTE phones, online. Now I'm going to have to compete with the other 30,000 people who ran into this same problem overnight tomorrow on the phone.... -
Can anyone help me? Suddenly (i.e. just a few minutes ago) this problem has appeared. I attempted to update two apps on my iPad. The Terms and Conditions agreement comes up, I read the terms and conditions, I agree to them, I click AGREE, it disappears, I reclick on update and the Terms and Conditions agreement appears and we start the mobius strip all over again. I tried to see if it was just on my iPad by trying to download a new app on my iPhone. same problem. Anyone have advice on how to resolve this issue? Oh, and of course, Apple has declared my two new devices to be out of warranty and want me to pay to ask how to fix a problem caused by their own software. Lovely. so helpful. Hey Cupertino ... are you paying attention? I might start tweeting about this.
I updated the software on my iphone4 tonight and ran into this same endless loop - "itunes terms & conditions have been changed" - go to itunes, aceept - back to the "T&C have been changed message" with no ability to do anything in the app store until I accepted the new terms.
While not a very direct solution, I was able to finally accept the terms in a way that seem to register with apple by making a purchase through iTunes on my computer. This forced me through updating my payment information and updating my iTunes software to the latest edition (which I had not yet taken the time to do). After doing both of these, iTunes took me through the terms & conditions on two separate pages, but ultimately allowed me to purchase my song. Once I completed these steps, it fixed the problem on my phone, so now I can update my apps and download new ones without running into that loop.
Hope this helps!!! -
I can not accept the new terms and conditions of iTunes Store.. Why?
Today I wanted to install the application Twetter on my iphone, but the app store is a pop-up window that says that I had to accept the new terms and conditions itunes store ...Now, I have read 58 pages of the contract, but there is no button on the last page of "end" or "accept" only I have the chance to go back through the pages or click cancels. In this moment i can't install new app!! Please help me!
ThanksAfter unsuccessful attempts with "do it on the desktop and sync", I found a duplicate question at: https://discussions.apple.com/message/23011347#23011347
The solution of "turning on cookies" worked for me. You can always turn the cookies off following the "accept". -
I'm getting a contact Apple Support message when trying to purchae in itunes. Unable to buy anything. Live support says "read terms and conditions". No place to confirm acceptance. No additional help available. Seems crazy - All I want to do is give them my money....Anybody?
This is a follow up. Finally, after almost 72 hours, I recieved another email from the original iTunes support representative. According to her, the problem is that one or more of my songs on the account are either not eligible for the upgrade or the file is corrupted and can not be upgraded. In short I cannot use the "Buy All" feature because I will always hit this roadblock. The only way to resolve this, is to upgrade each song individually or select a few songs at a time to upgrade.
I will have to do this until I get the song or songs that is causing the problem. Once I have identified the song(s), I can chose to repurchase them and get a refund. All songs today are at the DRM free format so repurchased songs will automatically be the upgraded file.
So I'll now begin the upgrade of the 314 songs. I guess it could be worse.
Okay, I got an answer and an offer of a refund, but this answer certainly could have been provided three days ago. Am I being unreasonable? -
How do I accept the icloud terms and conditions if i'm "unable to connect to server"?
How do I accept the icloud terms and conditions if i'm "unable to connect to server"?
Or how do I stop the incessant pop messages that tell me I need to do this?Hi Mark,
Try resetting your device and try again: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears. Once the Home screen comes back up, see if the next time the Terms & Conditions popup displays you are able to log on.
You can also try deleting the iCloud account and then signing back in again: Settings>iCloud, scroll to the bottom and Delete. Follow prompts to complete Delete, then sign back in again.
Cheers,
GB
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