Terrible dl speeds

Kind of getting fed up now, I either have really slow speeds or inconsistent connection. I am a heavy user, with playing games online and streaming movies and tv, so I pay for unlimited up to 20mb bb. Its not like I expect 20mb bb, but a little bit of consistency would be wonderful.
Here is my ADSL Line Status
Connection Information
Line state
Connected
Connection time
0 days, 00:28:38
Downstream
8,686 Kbps
Upstream
1,184 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.5 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
3.2 dB / 5.9 dB
Line attenuation (Down/Up)
42.3 dB / 24.2 dB
Output power (Down/Up)
13.3 dBm / 1.8 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
1189 / 0
CRC Errors (Down/Up)
1 / 0
HEC Errors (Down/Up)
2 / 0
Error Seconds (Local/Remote)
1 / 0

Again this mornig tried to play some xbox online and my connection was terrible
ADSL line status
Connection Information
Line state
Connected
Connection time
1 days, 11:58:06
Downstream
8,686 Kbps
Upstream
1,184 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.5 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
8.0 dB / 5.7 dB
Line attenuation (Down/Up)
42.3 dB / 24.2 dB
Output power (Down/Up)
17.1 dBm / 1.8 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
33521 / 0
CRC Errors (Down/Up)
287 / 1
HEC Errors (Down/Up)
1134 / 0
Error Seconds (Local/Remote)
208 / 1
FAQ
Test1 comprises of two tests
1. Best Effort Test:  -provides background information.
Download  Speed
5709 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 5709 Kbps
 For your connection, the acceptable range of speeds is 2000-7150 Kbps.
 Additional Information:
 Your DSL Connection Rate :8686 Kbps(DOWN-STREAM), 1184 Kbps(UP-STREAM)
 IP Profile for your line is - 7662 Kbps
2. Upstream Test:  -provides background information.
Upload Speed
653 Kbps
0 Kbps
1184 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 653 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 1184 Kbps
I also did a ping test 
http://www.pingtest.net/result/55257240.png

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  • Terrible Download speeds in Hoboken, NJ on VDSL...

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    assuming you have a hh5 can you go to hub manager then troubleshooting then helpdesk and post stats 1-12
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Terrible download speeds

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    can you run btspeedtester and post the results please
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Terrible upload speed (download is fine)

    I had Infinity installed back in July and whilst the download speed fluctuates it always stays pretty close to the 31Mbps which is the maximum that my line can support.
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    Rather than start a new thread I thought I would update this one. 
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  • Terrible BB speeds

    Hi I've just joined BT again (December 2012) and having had no problems with TalkTalk I'm wondering why I changed!
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    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Terrible wifi download speed on my ipod touch 5g

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  • Less than 1Mb upload speed

    Hello everyone
                         I have been with BT infinity for a good few months now but this issue has become too big a problem. I have tried to fix it myself to no avail. My issue is terribly slow upload speeds, always less than 1Mb, on some occassions less than 0.5Mb.
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    I have tried resetting machines, the router and the modem but it made little difference. I would greatley appreciate any help you can provide with this issue, thankyou.

    This test was run on a wireless connection, however I have also run the test on wired. This usually results in a very marginal increase in download speed, but absolutely no change in upload speed.

  • ADSL2+ speed issue every Sunday morning

    Been with BT a few months with ADSL2+ giving 14Mb downstream, 1Mb upstream (with the help of this forum) which is pretty good. However every Sunday morning ( I first try at 0600hrs, must start before then) the speed has collapsed until about 0830 when it suddenly corrects itself. There's nothing untoward in the log. It's so slow most things can't complete but I did manage a speed check on 6th using BT Wholesale checker it showed 0.05Mb downstream and 0.95Mb upstream. This is the same every Sunday and would seem to have to be external. Any suggestions please from the gurus?

    Right Sunday again and same problem, no traffic on my network monitor and terrible internet speed until 0830hrs. As requested tried to use BT speed checker (the one with the exchange and house) here are the results:
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    Tried to reload checker, succeeded at 0750hrs. Started test, could see very low level traffic on my network monitor. Test had not completed by 0850hrs although icon was animated all the time. Saw significant upload at 0825hrs. I aborted test.
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  • Modem mode for a Hub 5?

    After years on Virgin Media where I used an ASUS router alongside a Virgin cable modem, I now find myself having moved house stuck on BT Infinity. So far, 2 weeks in, the service (both internet and customer service) is staggeringly awful.
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    Being with BT is like going back in time by about 10 years. It's amazing how a company so big could offer a service so comprehensively terrible.

    The closest you can get to modem mode with the HH5 is to put the new router into the DMZ on the HH5 and maybe turn off wifi, uPNP and the firewall on the HH5 too.
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    If you found this post helpful, please click on the star on the left
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