Terrible lag when playing online games (Final Fantasy 14)

I live in the NYC area and regularly I have terrible lag issues. I play mostly Final Fantasy 14: ARR and especially after working hours (but not exclusive to) the game is **bleep** near unplayable. In dungeons, I'm often 10-15 seconds behind what is happening in real time and it's frustrating. My speed tests from various services and servers indicate I'm getting what I should be which is around 75/75, but latency is absolutely terrible. Almost never when I ask people in my party if they're experiencing the same does anyone indicate that they are so i'm highly inclined to believe it's issues with Verizon's service.
I've gone as far as testing during the time I'm having issues by playing through my T-mobile 4G Wi-Fi hotspot on my phone and the game is seamless!!! And the mobile 4G signal sucks in my home!!!
I'm wondering if anyone is experiencing the same?
As it stands, Optimum isn't capable of the fiberoptic speeds, but it would be worth it to have a connection that doesn't suck. And as soon as I'm out of this awful contract that these greedy **bleep** lock you into, I'm considering going back to cable and it's "inferior" DOCSIS 3.

I am also having these issues. Customer service keeps changing their story ("It's Square Enix's server, despite the traceroutes you gave us showing it's an intermediate node we're sending traffic through!" "It's Alter.net!" "It's Level 3's servers, not ours!" "Have you tried using a VPN?")
I'm sorry Verizon but if you're telling your customers to use a VPN you have failed us. Make figuring out this issue a priority or we will be looking elsewhere. Gamers don't need fiber optic speed to be competitive, we just need a reliable connection.

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Hi NovJoe, thanks for the reply. Nice rig by the way.
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Mulder
Message was edited by: Mulder

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In a message dated 7/14/2013 12:41:31 P.M. Mountain Daylight Time,
[email protected] writes:
Re: Why do have to download adobe flash player every other day, when
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