Terrible service for the past few months, trouble ...
Hi all,
I'm hoping I may be able to get more help here.
For the past few months my phone line has been incredibly crackily and faint, my broadband (not with BT) has also been cutting out for long periods of time making it almost impossible to use.
About 2 months ago an engineer came out and supposedly fixed the fault (I'm not even sure if there was one to fix) only a day later it was back to being crackily and faint.
I called up numerous times and did online fault checks, and nothing came of it, they said there were no faults!
During the past few months I noticed that when the weather is bad (wind, rain, wind and rain, frost) my phoneline is terrible and my broadband connection is non existent. I kept note of this and yup, everytime the weather is bad, so is my broadband+phoneline. It's completely fine when it's dry and calm out.
I contacted BT again (multiple times because the service is terrible) and they said there isn't a fault with my line and that I should call my ISP.
Today I called again because the phoneline was terrible as is the weather, they called my mobile to do a linecheck on the landline, then 2minutes later they put the phone down on me and never called back. I had waited over 30minutes just to get through..
It seems like I'm never going to get this fixed as it's almost impossible to deal with BT on the other end of the phone, and I can't do a fault test online because my internet is dead during the times it is bad..
I also reported that the wire connecting from my house to the telegraph pole is all loose and looks unravled, but they obviously didn't think it was a problem because they wouldn't send anyone out for it.
What am I to do?
I called 151 and reported the fault, they found nothing wrong. As it's intermittent they are going to run a 24hr line test and then get back to me (though he said he'd call in the morning to let me know if an engineer needs to come out.. 24hrs?) fingers crossed the weather is absolutely abysmal tonight!
@HHGTTG If it eventually gets fixed, I'll probably always be waiting to let out a sigh when I see that the weather is bad. Haunted! I hope you're in the clear now.
@surfer157 Perfect, I just bought my nephew a land telescope for his birthday, now i'm going to scope out the wires if nothing comes of the 24hr line test!
My wire is all loose and looks like it has come unravled at the telegraph pole compared to the others that look like they are pulled tightly, so I'm pretty confident it's a similar, if not the same problem you had with a corroded wire. Not confident about getting it fixed anytime soon though...
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Jayne ConnellyThanks Bengt W for your attention to this matter. So much appreciated. And thanks for putting me right on the aim of forums (new to this). Although, you may regret asking for more information. I've added everything I can below.
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Import recorded clips of between 5 and 15minutes each from my video recorder into i
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Select submenu - drag and drop between 3 – 6 clips in each of the twosubmenus
Change title colours on clips
Dragand drop image into drop zones where required
In‘map’ view I check for any yellow warnings before burning to disc
In an attempt to remedy the problems I’ve tried the following:
Try new DVD discs
Try different themes (favourites and standardones)
Change images in drop zones
Start whole process again even from importingfrom camera again
Two other completely different computers (iMacand MacBook) with iDVD
Go to apple shop and use their computers to doin iDVD
Try with one clip and no menu pages added
Use a clip that I already have that did notoriginate from my camera
Turn computer off and restart
New hard drive
New optical lense (thing)
New DVD burner
Saving to disc image rather than dvd disc
Other points:
I also have a ‘flip’ and ‘iPhone’ whereI’ve imported footage camera which, although limited, records and makes videoclips and burns them to DVD through iDVD without problem.
For example, I have just gone through steps 5 - 11 using some clips that were already imported from my iphone to iPhoto and dragged across. I used a theme that I've used before which has failed and added one sub menu page where the clip went. It burned to disc image successfully.
The startup disc, I believe will have no space issues asit’s a new hard drive with no use apart from this. That could have been an issue before (I didn’t check it) butnot now.
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Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
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SMC Version (system): 1.54f36
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Eagerly awaiting your reply.
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