Terrible Slowness with iMac
Hello:
Just in the last few days, I have a terrible new problem on my iMac. It is unberably slow. Launching an app can take 30 seconds or more. Something as simple as changing a tab on a browser can go on forever.
It is unbelievably strange - and a sudden development.
I checked in Activity monitor. I have a 1T drive with 600mbs free - so that's not it. I've got 16 gigs of memory and barely a quarter of it is in use, so that doesn't appear to be it.
But I noticed insanely slow times for things like kernel_task, and other apps. 35, 50 seconds, etc.
I upgraded to mavericks thinking maybe my OS was corrupted and a new release would fix that. When I rebooted after the install, the machine was behaving normally. Launched Firefox - started by quickly. Then, at one point, I hyperlinked to a twitpic and kaboom that was it -- the machine went back to it's old molasses-like performance. Mystifying.
Took a few screen shots of just the cpu portion of the activity monitor which I will put below.
if you can help me, explain this, anything, I'll be most greatful because I depend on this computer and I'm going completely nuts trying to figure this out on my own - with absolutely no success. Is my CPU melting down? Any help will be very much appreciated.
GAK
Thanks for your help. Here is the information from the application you recommended.
Hardware Information:
iMac (27-inch, Mid 2011)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4 cores
16 GB RAM
Video Information:
AMD Radeon HD 6770M - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9 (13A603) - Uptime: 1 day 20:29:21
Disk Information:
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (648.26 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information:
DYMO DiscPainter
AKM AK5370
SanDisk Ltd ImageMate 6 in 1
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Philips Pronto Control Panel
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Logitech USB Receiver
SanDisk Cruzer Facet 16.01 GB
GK USB (disk1s1) /Volumes/GK USB: 16.01 GB (14.79 GB free)
Apple Inc. Apple Keyboard
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Apple Inc. Macintosh
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.carbonite.launchd.carbonitedaemon.plist
[loaded] com.cardscan.cardscan.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.oracle.java.Helper-Tool.plist
[not loaded] com.sierrawireless.SierraReset.plist
[failed] com.sierrawireless.SWoCMon.plist
[loaded] com.sonos.smbbump.plist
[failed] com.tvmobili.tvmobilisvcd.plist
[failed] hidemyipdaemon.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.carbonite.launchd.carbonitealerts.plist
[loaded] com.carbonite.launchd.carbonitestatus.plist
[loaded] com.citrix.AuthManager_Mac.plist
[loaded] com.citrix.ReceiverHelper.plist
[loaded] com.citrix.ServiceRecords.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.oracle.java.Java-Updater.plist
[failed] com.tvmobili.artwork.plist
[loaded] de.novamedia.VodafoneDeviceObserver.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.Chrome.framework.plist
[failed] com.google.GoogleContactSyncAgent.plist
[loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
EvernoteHelper
iTunesHelper
SpeechSynthesisServer
AdobeResourceSynchronizer
Alfred
Dropbox
PowerboxInjector
EpsonLowInkReminderAgent
3rd Party Preference Panes:
Carbonite
Flash Player
Java
MacFUSE
MusicManager
Xmarks for Safari
Internet Plug-ins::
AdobePDFViewerNPAPI: Version: 10.1.8
Flash Player: Version: 11.9.900.152 - SDK 10.6
AdobePDFViewer: Version: 10.1.8
LogMeInSafari32: Version: 1.0.586
googletalkbrowserplugin: Version: 4.9.1.16010
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
LogMeInSafari64: Version: 1.0.586
FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6
CitrixICAClientPlugIn: Version: 11.8.0 - SDK 10.7
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
F5 SSL VPN Plugin: Version: 7071.2012.0830.1
Silverlight: Version: 5.1.20913.0 - SDK 10.6
LogMeIn: Version: 1.0.586
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.2 - SDK 10.6
o1dbrowserplugin: Version: 4.9.1.16010
SlingPlayer: Version: (null) - SDK 10.6
JavaAppletPlugin: Version: Java 7 Update 11 Outdated! Update
User Internet Plug-ins::
Picasa: Version: 1.0
Google Earth Web Plug-in: Version: 7.1
Bad Fonts:
None
Old applications:
Amazon MP3 Downloader: Version: INFO_PLIST_VERSION - SDK 10.4
/Applications/Amazon MP3 Downloader.app
CandyBar: Version: 3.3.4 - SDK 10.5
/Applications/CandyBar.app
DLM-w7hp86iso: Version: 1.0 - SDK 10.0
/Applications/Windows7/DLM-w7hp86iso.app
Epson Printer Utility 4: Version: 9.14 - SDK 10.5
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
EpsonSuppliesTool4: Version: 8.61 - SDK 10.5
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/EpsonSuppliesTool4.app
Microsoft Alerts Daemon: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Picasa: Version: 3.9.16 - SDK 10.4
/Applications/Picasa.app
SA Color Finesse 3 UI: Version: 3.0.6(275) - SDK 10.5
/Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SyncServicesAgent: Version: 14.3.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
dynamiclinkmanager: Version: 6.0.0 - SDK 10.5
/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
dynamiclinkmediaserver: Version: 6.0.0 - SDK 10.5
/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 326.98 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 2
Total number of backups: 44
Oldest backup: 2013-10-27 04:07:11 +0000
Last backup: 2013-12-04 22:06:18 +0000
Size of backup disk: Adequate
Backup size 2 > (Disk used 326.98 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
109% CarboniteDaemon
1% WindowServer
1% EtreCheck
0% SystemUIServer
0% Google Chrome
Top Processes by Memory:
295 MB mds_stores
197 MB Google Chrome
147 MB softwareupdated
131 MB Xmarks for Safari
131 MB Dock
Virtual Memory Statistics:
6.76 GB Free RAM
4.24 GB Active RAM
3.46 GB Inactive RAM
1.54 GB Wired RAM
5.79 GB Page-ins
0 B Page-outs
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My 2010 imac (i5, 4G mem) has been pretty slow since mavericks - the system seems slow and unresponsive with even simple operations seeming sluggish (my 8yr old core 2 duo laptop with 10.6 was way more responsive).
I came across the thread Re: iMac mid 2010 slow with 10.9 and hoped I might be able to get some advice.
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EtreCheck version: 1.9.12 (48)
Report generated 23 July 2014 9:31:05 am AEST
Hardware Information:
iMac (27-inch, Mid 2010) (Verified)
iMac - model: iMac11,3
1 2.8 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information:
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 2560 x 1440
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:10:13
Disk Information:
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Drive (disk0s2) / [Startup]: 999.35 GB (531.29 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper:
Anywhere
Kernel Extensions:
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support
[loaded] org.virtualbox.kext.VBoxDrv (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.3.12) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[running] com.elgato.EyeConnect.plist Support
[loaded] com.spotflux.Spotflux.tun.plist Support
[not loaded] org.virtualbox.startup.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items:
Quicksilver
iTunesHelper
EyeTV Helper
Dropbox
Google Drive
Canon IJ Network Scanner Selector EX
Launch Nikon Message Center 2
spotflux
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Auto backup: YES
Volumes being backed up:
Drive: Disk size: 930.71 GB Disk used: 435.91 GB
Destinations:
Seagate Expansion Drive [Local] (Last used)
Total size: 2
Total number of backups: 16
Oldest backup: 2013-04-07 12:02:01 +0000
Last backup: 2014-07-09 05:14:20 +0000
Size of backup disk: Adequate
Backup size 2 > (Disk used 435.91 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
1% WindowServer
1% firefox
0% fontd
0% dpd
Top Processes by Memory:
471 MB firefox
139 MB com.apple.IconServicesAgent
106 MB Finder
90 MB mds_stores
82 MB Dropbox
Virtual Memory Information:
613 MB Free RAM
1.85 GB Active RAM
1.12 GB Inactive RAM
440 MB Wired RAM
1.36 GB Page-ins
60 KB Page-outsHi,
thankyou for helping. I think I have managed to follow both steps below. The errors that are occurring related directly to the finder crashing - I am not sure if this is related to the general slowness but it would be great to fix.
Thanks
STEP 1
This is a small section of consective System log Queries. There is a cycle with the crashes that reoccurs regularly but this section seems to capture the errors that are occurring.
23/07/2014 11:18:38.172 am ReportCrash[1102]: Saved crash report for Finder[1099] version 10.9.3 (10.9.3) to /Users/nathan/Library/Logs/DiagnosticReports/Finder_2014-07-23-111838_nathans-i Mac.crash
23/07/2014 11:18:38.188 am ReportCrash[1102]: Removing excessive log: file:///Users/nathan/Library/Logs/DiagnosticReports/Finder_2014-07-23-105828_na thans-iMac.crash
23/07/2014 11:19:37.000 am kernel[0]: Data/Stack execution not permitted: Finder[pid 1103] at virtual address 0x10e603000, protections were read-only
23/07/2014 11:19:38.026 am com.apple.launchd.peruser.501[265]: (com.apple.Finder[1103]) Job appears to have crashed: Bus error: 10
23/07/2014 11:19:38.148 am ReportCrash[1102]: Saved crash report for Finder[1103] version 10.9.3 (10.9.3) to /Users/nathan/Library/Logs/DiagnosticReports/Finder_2014-07-23-111938_nathans-i Mac.crash
23/07/2014 11:19:38.149 am ReportCrash[1102]: Removing excessive log: file:///Users/nathan/Library/Logs/DiagnosticReports/Finder_2014-07-23-105928_na thans-iMac.crash
23/07/2014 11:19:38.301 am Google Drive[332]: Failed to send: -609
23/07/2014 11:20:17.000 am kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=1109[GoogleSoftwareUp] final status 0x0, allowing (remove VALID) page
23/07/2014 11:20:38.000 am kernel[0]: Data/Stack execution not permitted: Finder[pid 1108] at virtual address 0x109e84000, protections were read-only
23/07/2014 11:20:38.696 am com.apple.launchd.peruser.501[265]: (com.apple.Finder[1108]) Job appears to have crashed: Bus error: 10
STEP 2
Process:
Finder [1012]
Path:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier:
com.apple.finder
Version:
10.9.3 (10.9.3)
Build Info:
Finder_FE-885003002000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [265]
Responsible:
Finder [1012]
User ID:
501
Date/Time:
2014-07-23 11:03:30.239 +1000
OS Version:
Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 541515EE-7A24-B680-6680-DFD7AAD386B4
Crashed Thread: 7
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0:
-->
__TEXT
000000010c6b4000-000000010cb83000 [ 4924K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x0000000112e04a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x0000000112e03d18 mach_msg + 64
2 com.apple.CoreFoundation
0x0000000111807fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00000001118075e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x0000000111806f25 CFRunLoopRunSpecific + 309
5 com.apple.HIToolbox
0x000000010f4f0a0d RunCurrentEventLoopInMode + 226
6 com.apple.HIToolbox
0x000000010f4f07b7 ReceiveNextEventCommon + 479
7 com.apple.HIToolbox
0x000000010f4f05bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit
0x00000001104b726e _DPSNextEvent + 1434
9 com.apple.AppKit
0x00000001104b68bb -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.AppKit
0x00000001104aa9bc -[NSApplication run] + 553
11 com.apple.AppKit
0x00000001104957a3 NSApplicationMain + 940
12 com.apple.finder
0x000000010c6ba770 0x10c6b4000 + 26480
13 libdyld.dylib
0x0000000112c6a5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x0000000112e09662 kevent64 + 10
1 libdispatch.dylib
0x0000000112c30421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x0000000112c30136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x0000000112e04a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x0000000112e03d18 mach_msg + 64
2 com.apple.CoreFoundation
0x0000000111807fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00000001118075e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x0000000111806f25 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x000000011065705e _NSEventThread + 144
6 libsystem_pthread.dylib
0x0000000112f1c899 _pthread_body + 138
7 libsystem_pthread.dylib
0x0000000112f1c72a _pthread_start + 137
8 libsystem_pthread.dylib
0x0000000112f20fc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib
0x0000000112e08e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000112f1df08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x0000000112f20fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x0000000112e08e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000112f1df08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x0000000112f20fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x0000000112e08e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000112f1df08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x0000000112f20fb9 start_wqthread + 13
Thread 6:
Thread 7 Crashed:
0 com.apple.finder
0x000000010c9b3fc2 0x10c6b4000 + 3145666
Thread 7 crashed with X86 Thread State (64-bit):
rax: 0x000000000974c984 rbx: 0x0000000000000050 rcx: 0x000000010e6a8000 rdx: 0x0000000000000050
rdi: 0x000000010e6a8000 rsi: 0x000000010e2f2000 rbp: 0x000000010e6a9ff0 rsp: 0x000000010e6a9f78
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x000000010e2f2000
rip: 0x000000010c9b3fc2 rfl: 0x0000000000010206 cr2: 0x0000000000000000
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x10c6b4000 -
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0x11853ffff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <7F86A7C3-7B7D-3CD7-9758-CA74FB4DE2CC> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
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0x1185aeff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
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0x118629fff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
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0x1186d5fff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <608D91BD-9D88-3FAB-9A06-24C1DAEA092D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
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0x1186edff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
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Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce a recovered file despite settings asking it to do so every 5 mins now. When i try to report the problem, it says it has found an issue and gives me a link to a solution....but wont let me click on the link.... PLEASE HELP! It's killing my productivity.
If the crash started right after you added RAM, it could be a bad Ram dimm. You can try this - change the amount of RAM in Photoshop to 4G, this should stop Photoshop from using the higher ram. If it doesn't crash, it's probably the ram. Or run a diagnostic app. You don't say when it crashes, what you're doing when it crashes - it there a pattern? Did it ever work on this computer? Did it work on your previous computer? Without a lot of data, it could be related to the new computer... What OS version? Did you recently update it? Have you updated Photoshop to the most recent update?
Do you have any plug-ins loaded? Try restarting Photoshop, and immediately press & hold the shfit key to turn off plug-ins. -
I have a 4 yr. old iMac. I recently got a trojan on it that sent out emails to my address book. I got Norton Internet Security for Mac, and now my Mac is running slow, with way too many spinning beach balls of death. Was it a mistake to install Norton?
yankeecat wrote:
I have a 4 yr. old iMac. I recently got a trojan on it that sent out emails to my address book.
There is no such Trojan or other malware known today that will do that using OS X nor has there ever been one. The most probable explanation is that somebody hacked into your e-mail account on the server, so you should change that password to something stronger right away. If it had come from your Mac then there would almost certainly be copies of those messages in your Sent Mail mailbox. -
Microsoft word 2008 slow save with iMac 2009 and yosemite
I have microsoft word running on 4 different iMacs, all using Yosemite. My 2008 iMac 2009 iMac and 2014 retina display iMac all save word docs quickly. My 2011 iMac saves word docx and word doc documents slowly. All machines are basically the same. Memory is not the issue. I am running same updated version of word 2008 in same configuration. I reinstalled word on 2011 slow save iMac to no avail. problem started after upgraded to yosemite. i have 12 gigs of ram as i thought ram was issue. Any thoughts welcome. Are others noticing same problem?
There has been a better and free alternative to old versions of MS Word and MS Office since forever. Apache OpenOffice 4.1.1 is the latest version of a free and complete All-In-One document processor, spreadsheet, drawing, presentation, database, & formula software, found here: http://www.openoffice.org
It also reads, writes and translates MS Word, saves in many formats, and is pretty easy to use. It's entirely modern and compatible with all the latest Mac operating systems. Good luck. -
I have installed OS X Mavericks on macbook pro, macbook air & iMac but I am having terrible trouble with apple Mail. I need to take all accounts online frequently OR worse I have to quit mail and restart computer. Is anyone else having problems?
I just checked to see if the update to OS X Yosemite 10.10.1 solved any of the issues outlined in my previous post, and to my dismay, nothing has changed -- all of the previous problems persist.
My iMac (8) -- it's renamed itself eight times since the recent troubleshoot with the Apple tech rep -- shows up as a shared device in Finder on my MacBook Pro, but when I click on it, I cannot establish a connection using "Connect As". So I've attempted to connect using the menu "Go/Connect to Server...", using both (alternately) the iMac's name and IP address, to no avail. I get a message which reads: "There was a problem connecting to the server 'Peter's iMac (8)'. This server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again."
Here's what I know:
The server -- Peter's iMac (8) does exist;
The server -- Peter's iMac (8) is available at this time;
The server name -- Peter's iMac (8) -- is correct, as specified in the system sharing preferences;
The server IP address is correct, as specified in the system sharing preferences;
The network connection is active when I attempt to connect.
I'm convinced the problems stem directly from the OS X Yosemite update. None of this was ever remotely an issue in the previous OS X's -- any of them. This is maddening! What can be done? Apple?? Anyone??? -
Imac is very slow with downloading mail
My imac is the ast weeks very slow with downlaoading mail.
I am using mail 5.3 from apple
Nothing has recently been chanched in my internet setting or internet speed
Anybody an idea what can be wrong?Hi, I worked out what you recommended, but I do not see any difference at speed.
Mail starts normal, though that is also somewhat slow,
Before it has finished downloading mail (even is there os no mail!) it takes sometimes 2 minutes!
Also there was no"boing"when starting up, with following your procedure, is it normal? -
Is there anyone with ISL3890 PCMCIA wlan card? Terribly slow.
Hi!
Is there anyone with an ISL3890 PCMCIA wlan card? For me the highest transfer rate I can get is around 50 kB which is terribly slow (WAN & LAN). What can be the cause? Iwconfig says it is set to 54Mb.Hi
This behavior can occur if the service is disabled or if the service is disabled for the hardware profile that you are currently using.
To enable the service do this:
1. Click Start, point to Programs, point to Administrative Tools, and then click Services.
2. Double-click the service that did not start.
3. Click the Log On tab.
4. Verify that the service has not been disabled for the hardware profile that you are using. If it has, click Enable.
5. Click the General tab. Verify that the service has not been disabled in the Startup Type box. If it has, click Automatic to have it start when you start the computer.
This was described here in the MS knowledge base article
http://support.microsoft.com/kb/241584 -
IMac late 2009 with 6GB RAM, slow with Yosemite
Have you ever used that small pc computers with slow processors, called netbooks? This is what my super fast iMac late 2009 (6GB RAM) with Mavericks turned into, after upgrading it to Yosemite OS X.
I mean, processor itself doesn't look to busy, but user experience is click and wait (when nothing happens, I almost want to click again but then action happens). Opening window animation is like slide show - it is not smooth as it was before, with Mavericks.
Anybody with iMac late 2009 can confirm this or is it my setup only?
I have the basic late 2009 model, except I upgraded it to 6GB RAM soon after I purchased it.
This is how my About this Mac looks like:
And this is how my hard disks look like:
Nothing specially busy here, just slow Yosemite. When I open Safari, Mail, iPhoto and iTunes, it is not good to open any other app, because I might wait much more. I caught my self using iPad while opening fifth app on iMac (just to get an idea, how very slow it feels).Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
I need a program where I can remove objects and touch up dead grass, etc.
Reviews say Aperture runs really slow with Lion, any suggestions?
To add on to Corky02 answer:
The recent Aperture release AP 3.3.x is very efficient, both on Lion and Mountain Lion. But you need a decent hardware to support it. The older Macs will have problems with the storage and CPU requirements. For good performance on large raw images plenty of RAM is important, at least 4GB, but 8GB would be much better, and your library should be on a fast disk, preferably on an internal drive. And don't let the system drive get too full.
Many reports about Aperture being slow are due to putting the Aperture library onto slow disks or acessing the original image files over the network, insufficient RAM, or corrupted or ill-designedAperture databases.
Aperture excels at all kinds of image processing that can be considered image developement - raw processing and color/lighting adjustments, but does not do compositing. If you are shooting raw and want professional image developement I'd recommend to do this in Aperture and not in iPhoto - you will have much more control over this in Aperture (after a steep learning curve). You can also repair and retouch the image to correct minor blamishes. For graphics compositing and inpainting you can set up an external editor and send your images from Aperture to this external editor - any of the editors Corky recommended would be o.k. for this.
To see, if you will want the advanced image processing in Aperture or the easy to use, more basic options in iPhoro will be sufficient to you have a look at the Aperture User manual, or the tutorial on the support page: Aperture Support
But Aperture is a professional apllication, not "plug and play". You should only consider it, if you are willing to spend some time on learning to use it properly and are willing to work your way through the manual.
Regards
Léonie
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