TES 6.1Fault monitor Poll Time issue

Currently we have installed TES Master Version 6.1.0.310, plugin(tes-6.0) - version 6.1.0.301, with a Primary Master, Backup Master and Fault monitor. However, viewing the Mastert Status and the fault monitor tab, it seems that the "Poll Time" display is stuck in 07/29/2013 on today's display. I have stopped the primary, backup masters, Also, stopped Fault monitor, removed fault monitor installation, reboot the server, installed the fault monitor software and patched it, and still displaying 07/29/2013 on today's client manager, Master Status, Fault monitor tab. Have a ticket open with CISCO, but have not received feedback yet. Did anyone have seeing the same issue if you have a Fault tolerance environment on TES 6.1? thanks!

WE have corrected this situation with the fault monitor for Tidal 6X. Basically, since we are on the early stages on the project, we have decided to blow away the entire TES 6X environment by removing the installation on the Primary, Backup masters, fault monitor, client manager, and as far as drop the database and remove the Tidal account from the SQL server. We also cleaned any Tidal folders left over on the windows servers after uninstalled the TES Software and reboot the corresponding windows servers. Performed and clean out-of-the box installation, by installing the primary master first and check the logs. Once the master stop as we left empty the demo code field during the installation, then we apply the permanent license and started the primary master. Proceed to install the fault monitor, backup master and client manager as TES base line 6.1.0.133. Proceed to stop Client manager, Primary, backups master, fault monitor. Restart Fault monitor, started primary master, Backup master and Client Manager successfully. Log into the Client manager and master status pane for the fault monitor was showing the correct date/time as expected. Subsequently, patch the entire environment to the latest patch for master 6.1.0.310 and plugin(tes-6.0) 6.1.0.301, and TES Client manager and master status pane for the fault monitor was showing the correct date/time as expected once again,

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HI Expert !
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Hi,
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Attachments:
Screen Shot 2013-09-06 at 9.32.46 AM.png ‏87 KB

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Attachments:
Write all data on queue.png ‏16 KB

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Hi there,
I'm having some crazy, hair pulling, head banging UTC time issues on both my dual boot (Arch & Windows 8) desktop and single boot laptop.
I've been searching and following a mulitude of old threads and the official Wiki guide, however, I simply cannot get UTC time to stay correct between reboots. I've installed Arch a fair few times now, both before and after the switch to systemd and in dual and single boot setups and have never had time related issues like this before...
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Fresh install - set time with hwclock --systohw utc as suggested in the beginners guide.
First boot - time an hour out - huh? cat /etc/adjtime and ls -l /etc/localtime - everything as it should be... UTC and symlink to /usr/share/zoneinfo/Europe/London. Nonetheless I duly follow the Time guide on the wiki, get to know timedatectl a bit, and soon after, time is set to be correct. Great.
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More googling, thread reading. Find out that hwclock and ntp might be in conflict. Delete /etc/adjtime, reinstall tzdata, re-follow Time article to the letter and reenable NTP to start at boot.
Reboot - time is foward an hour yet again. Bang head repeatedly on desk. Then suddenly - 10 mins or so after boot - NTP kicks in, and time is magically goes back an hour to the correct time! Surely NTP should be doing this early in the boot process, not 10 minutes after? But OK, at least something is happening...
Next I dare to boot into Windows, and yup, time an hour out. Expected, but frustrating nonetheless. Add the registry tweak as suggested in the guide, and turn off the Windows time synchronisation. During which I noticed that Windows 8 time is set to UTC by default, not localtime, which is what the wiki says. Is this a Windows 8 thing?
I can't help thinking, that if this is the case, and the Wiki advise is written under the assumption that Windows time is always localtime, that perhaps this is the route of my problem....
Anyway, Windows time all good now, reboot Arch, time again wrong untill NTP finally kicks in - sigh. Reboot to Windows. Time an hour back. Gaaaahhhh - WTF?!! reset it to be correct. Try again. Same thing. Oops, forgot to mention that on each reboot, I check the BIOS clock, which remains persistently correct during the whole debarkle...
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Last edited by knowayhack (2013-08-10 15:24:09)

Ok, so I set the clock back an hour in the BIOS, booted Windows - time right - YAY.
Rebooted Arch - time right. OMFG - pure joy!!!
I have to say, I still find it odd that this is how it works, and would like to confirm that things are looking as they should in the output from the following commands....
toby@archy ~ > timedatectl status
Local time: Sat 2013-08-10 15:42:56 BST
Universal time: Sat 2013-08-10 14:42:56 UTC
Timezone: Europe/London (BST, +0100)
NTP enabled: n/a
NTP synchronized: no
RTC in local TZ: no
DST active: yes
Last DST change: DST began at
Sun 2013-03-31 00:59:59 GMT
Sun 2013-03-31 02:00:00 BST
Next DST change: DST ends (the clock jumps one hour backwards) at
Sun 2013-10-27 01:59:59 BST
Sun 2013-10-27 01:00:00 GMT
toby@archy ~ > sudo hwclock --debug
sudo: timestamp too far in the future: Aug 10 16:39:24 2013
We trust you have received the usual lecture from the local System
Administrator. It usually boils down to these three things:
#1) Respect the privacy of others.
#2) Think before you type.
#3) With great power comes great responsibility.
[sudo] password for toby:
hwclock from util-linux 2.23.2
Using /dev interface to clock.
Last drift adjustment done at 1376148264 seconds after 1969
Last calibration done at 1376148264 seconds after 1969
Hardware clock is on UTC time
Assuming hardware clock is kept in UTC time.
Waiting for clock tick...
...got clock tick
Time read from Hardware Clock: 2013/08/10 14:43:20
Hw clock time : 2013/08/10 14:43:20 = 1376145800 seconds since 1969
Sat 10 Aug 2013 15:43:20 BST -0.953640 seconds
Is it OK to now reinstall NTP to keep the clock in sync on Arch, and are the Windows reg tweaks still necessary on Windows 8?
Thank you guys SOOO much for all the unbelievabley speedy help on this issue - you have no idea how much this has been stressing me out!!
Last edited by knowayhack (2013-08-10 14:54:31)

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