Test Messages in SolMan 4.0 (How to)

We would like to send messages from the testworkbench. For the moment it is also in fuction. But these messages appears in our support monitor. But that is not to be like that. The testers should be able to see only their own messages e.g. over a variant (Selection over range of numbers). I assume that this is possible only over the production of a new procedure (likes SLFN) and the assignment of a new range of numbers. I saw that the SolMan already offers a test message (SDTM). That would be a further possibility.Which customizing attitudes do I have to make, so that the messages are sent from the testworkbench as test messages?

Hi Christian,
For solving this issue you can define number range for ABA notification and for Service desk.This can be done by going into the transaction SPRO and IMG
then follow the path
SAP Solution Manager Implementation Guide<SAP Solution Manager <SAP Solution Manager System<service desk< service desk< Number ranges for notification.
By setting up the number range you can diffrentiate between Service desk message and ABA notification and corespondingly proceed to solve that service desk issue by going into the transaction monitor (CRM_DNO_MONITOR) and doing the required entries.
Hope this will solve your problem, reward point if it helps.
Thanks
Manas

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How to associate a test message with a change document

I am using solution manager 7.01.
accessing my change documents through the workcenter I need to create a new test message - so I use the Create transaction button on the button bar, Service Process, Test Message
Then I am in the create test message screen. However from here I cannot see how to associate my test message with either the change document that I was processing or to the maintenance cycle.
Ideally I want to link the test message to the change document however at least to the maintenance cycle.
How do I do this?
Am I creating the test message in an incorrect way?
regards
Marina

Anyone? Does no one use Test Messages?

How to import open messages from solman 3.2 to solman 4.0?

Hi All,
I have implemented service desk for solman 4.0 successfully.We had solman 3.2 implemented before. We have some open messages in solman 3.2.
How can I import all open request from solman 3.2 to solman 4.0?
Please help me out in the same.
Regards,
Niks

Roel Beckers wrote:
> client copy from system A to system B could maybe work.
> of course, some customizing will also be copied.
You can´t do client copies over different versions (3.2 vs. 4.0) - the copy won´t start because there are a LOT of DDIC differences between those versions.
Markus

"Test Message" - cpa.impl.exception.CPALookupException: Couldn't retrieve

Dear Experts:
Even I put in the exactly correct info in "Runtime Workbench ->Component Monitoring -> "Test Message" tab "
After I send the message, I got the following ERRORS:
Error while sending message: com.sap.aii.af.ra.ms.api.ConfigException: ConfigException in XI protocol handler. Failed to determine a receiver agreement for the given message. Root cause: com.sap.aii.af.service.cpa.impl.exception.CPALookupException: Couldn't retrieve outbound binding for the given P/S/A values: FP=;TP=;FS=UP_QAS_ASSETCONTROL_001;TS=;AN=Prices_SYNC_OB;ANS=urn:
Is it something wrong with "System Setting" or "Test Message" environment setting?
How to make the "Test Message" environment work??
Thank you in advance for your helpful and important reponse
Best Regard

Hello,
If the recommended CPA cache refresh did not help to resolve the issue you could also try the following:
Check the correct adapter engine url is being used in trx SXI_CACHE ->Goto -> Adapter Engine Cache.
If it is incorrect:
Go to transaction sxi_cache -> Goto -> Adapter Engine Cache
Delete the Adapter Engine cache entry
Then go to trx SXMB_MONI and try to resend any of the failed messages.
Also check that the SAP BASIS Content has been imported into the Integration Repository.
Integration Repository -> SAP BASIS -> SAP BASIS 7.xx (double click) -> Details (tab)
Try to refresh the following caches:
http://host:<j2ee-port>/dir/start/index.jsp -> Administration
Select Cache Overview
In the section: Java VM Cache Refresh, click Refresh Cache for
- Cache for Softwarecomponents
- SLD Cache
In the section: XI Data Cache Refresh, click Full Cache Refresh for Consumer types:
- INTEGRATIONSERVER_
- INTEGRATIONRUNTIME_
- af.sid.host
On the ABAP client, go to SXI_CACHE for the XI Runtime Cache and select XI Runtime Cache -> Start Delta Cache Refresh.
Try to re-execute the scenario
Regards,
Sarah

Archiving/Deleting Test Messages in SAP Solution manager

Hi,
We have configured Service Desk in our solution manager 7.0 with EHP1 system.
We have created test messages to test the configuration.
We need to delete these test messages which are appearing in T Code CRM_DNO_MONITOR.
We run the report "CRM_ORDER_DELETE" but the output is
Deletion of CRM Documents
The following document could not be deleted:                 8000000259
Not possible to delete, a reference exists to a subsequent document
Number of documents deleted:                                          0
Number of documents not deleted:                                      1
So
We have followed the "Note 1329247 - Archiving Solution Manager Service Desk messages".
1)
a)Call transaction DNOTIFWL and set the deletion flag for the Service Desk message. The deletion flag corresponds to the system status I1076 (deletion flag).
b) Execute the report Z_DELETE_BASIC_NOTIFICATIONS
The above step we have executed successfully.
2)
In CRM
You cannot delete a service process in CRM. The service process must be archived.
Call transaction SARA and select the archiving object CRM_SERORD. Archiving involves three steps:
a) Initial run     Report CRM_ARC_SERORD_CHECK
b) Write run       Report CRM_ARC_SERORD_SAVE
c) Delete run     Report CRM_ARC_SERORD_DELETE
in SARA T Code we have typed archiving object CRM_SERORD.
After this what to do??? How to proceed further.
Can any body suggest us the step by step procedure to archive these test messages.
Regards,
Raj

> In CRM
> You cannot delete a service process in CRM. The service process must be archived.
> Call transaction SARA and select the archiving object CRM_SERORD. Archiving involves three steps:
> a) Initial run     Report CRM_ARC_SERORD_CHECK
> b) Write run       Report CRM_ARC_SERORD_SAVE
> c) Delete run     Report CRM_ARC_SERORD_DELETE
>
> in SARA T Code we have typed archiving object CRM_SERORD.
> After this what to do??? How to proceed further.
You need to schedule a BGD job to execute this. You can do this from the SARA screen itself, clicking on the 'Job' button. Please refer:
http://help.sap.com/saphelp_crm50/helpdata/en/e6/c66f3b6c980c3be10000000a11402f/content.htm
Rajeev

Test message from RWB: Error when sending message: 401 Unauthorized

Hi Experts,
While I am sending test message from RWB, I am getting following error:
Error when sending message: 401 Unauthorized
I am using correct userid/password as I am working with Repository/directory. Also in one of the test scenario files are picking up from folder but never got processed because of similar issue (HTTP_RESPONSE_CODE_NOT_OK) and SERVICE NOT AVAILABLE.
I am having SAP_ALL authorizations and few days back everything was fine.
I think something wrong with configuration in XI but I am unable to pin point.
Please help.
Regards,
Gourav

Yes,
but
Role of Business System : Integration system
Corresponding Integ. Server : http://<XI server>:<http port>/sap/xi/engine?type=entry
How can I change it to Application system
and RUNTIME->IS_URL = http://<XI server>:<http port>/sap/xi/engine?type=entry
Regards,
Gourav

FYI: Test Message in MIGO is empty

Hi Experts,
I have created PO and while executing T-code MIGO following error message displays on sreen and due to that unable to creat GR
FYI: Test Message in MIGO is empty
Message no. 00007
Thanks
Sanjay D

hi,
your question is not fillfull, but im suggesting while doing migo we need mentioned how much qty are receiving and you should accept the material i mean you have to select check box under qty
bai

Is it possible to copy message in solman workcenter (Incident Management)?

Dear all
Is it possible to copy message in solman workcenter (Incident Management)?
For example, we created a Support Notification (SLFN) message as follows;
【ID】                                80007000
【Priority:Text】               3:Medium
【Description】               Test001
【User Status】               In process
【Attributes】                   SM1_200
【Business Partner】    ABC                    etc...
And now we want to copy the above message.
(Say, ID would be 800070001 and all the other section is completely same as ID80007000)
Does anyone know that it is possible or not?
Yours,

Hi,
I am not sure how good this will work or not; but you can give a try using the copying control mechanism. This should be able to copy the message completely to a new message when u create a new one from the existing one. Please refer the following IMG to find how to do this:
Customer Relationship ManagementTransactionsBasic Settings--Copying control for Business Transactions.
Rajeev.

Question on sending test message from RWB

Hello Friends
I am trying to test my design and configuration by sending a test message (XML Payload) from RWB.
I need some help.
There is a field that says Send Message To. What should I enter in this. Looks like it takes URL info but I don't know how to enter my target in the form of a Url.
Also right below that, there is a panel Called Header Information, with fields like
Party, service, interface, Interface namespace etc., Do I need to enter the target related service, interface etc.,?
If you can please let me know, I would appreciate it.
Thanks
Ram

Hi Ram,
>>There is a field that says Send Message To. What should I enter in this. Looks like it takes URL info but I don't know how to enter my target in the form of a Url.
     http://<XI_hostname>:<http_port>/sap/xi/engine?type=entry
>>Also right below that, there is a panel Called Header Information, with fields like
Party, service, interface, Interface namespace etc., Do I need to enter the target related service, interface etc.,?
   You need to enter the mandatory fields ( sender service,interface and interface namespace) and if you want you can enter remaining fields or else you can ignore it. And also enter userid/password to send the xml payload.
Once u r done with it..check for the message in moni and if you are not able to see any messages then check in the i/n queue smq2. And also check the status of your sender communication channel in the RWB.
However, I don't see the data being updated in the table on the receiver side.
   Wat is your scenario and where u r checking for the table and in which system..??
Thanks!!

Why can't I transfer received test messages from my bb curve 9360 to my pc?

I received some text messages which includes photos on my bb curve 9360 and cannot find any way to copy the photos from the text messages onto my pc. Alternativly, If I could only find out how to transfer these photos in the text messages to the camera sections photos on the bb. When I connect the bb to the computer and utilise the bb desktop sw I can see the photos from the photo media section on the pc but not the photos in the text messages.
Can anyone help me as I have scanned the web hoping for some method but cannot find it. Thanks in anticipation of a reply.
Solved!
Go to Solution.

gaggyguru wrote:
I received some text messages which includes photos on my bb curve 9360 and cannot find any way to copy the photos from the text messages onto my pc. Alternativly, If I could only find out how to transfer these photos in the text messages to the camera sections photos on the bb. When I connect the bb to the computer and utilise the bb desktop sw I can see the photos from the photo media section on the pc but not the photos in the text messages.
Can anyone help me as I have scanned the web hoping for some method but cannot find it. Thanks in anticipation of a reply.
Hi gaggyguru,
Have you try to save image in your test message?
Hover to the photo and BB button and look for "Save image".
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

I updated to yosemite and now if someone is using imessage and sends a text message to my phone it doesn't show up on my phone but does on my computer. I don't want messages on my computer! How do I get this to go away and work like it used to?

I updated to yosemite and now if someone is using imessage and sends a text message to my phone it doesn't show up on my phone but does on my computer. I don't want messages on my computer! How do I get this to go away and work like it used to?

Follow the instructions under the heading "How to unlink a phone number" on this page.

I perform a search, get results, find the message I was after. How do I locate this message within my (relatively) complex folder and subfolder structure?

Hi,
I use structured subfolder system to keep my emails organized (hundreds and hundreds of folders).
When I perform a search, get a list of results and within this list I find the email I was after, HOW do I locate the message? In other words, how can I open the folder which contains that particular email?
Thank you in advance for your time and effort.

Not a perfect solution but maybe a workaround.
http://www.ehow.com/how_8222645_folder-thunderbird.html

TS2755 Ever since I updated my iphone 4 to 5.1.1, I am not able to send more than one picture at a time in a text message. Does anyone know how to fix this?

Ever since I updated my iphone 4 to 5.1.1, I am not able to send more than one picture at a time in a text message. Does anyone know how to fix this?

Yes, I know the photos stored on the device... But which app are you accessing the photos with? Which app do you want to be able to highlight more than one pic at a time in?
There are literally thosands of apps that access the iOS Photo Library - which one(s) are you using?

CPALookupException while sending a Test message to Adapter engine

Hello Experts,
I am getting following exception while sending a test message to Adapter engine through Runtime Workbench.
Error while sending message: com.sap.engine.interfaces.messaging.api.exception.ConfigException: ConfigException in XI protocol handler. Failed to determine a receiver agreement for the given message. Root cause: com.sap.aii.af.service.cpa.impl.exception.CPALookupException: Couldn't retrieve outbound binding for the given P/S/A values: FP=<Configured Party>;TP=;FS=<Configured Communication component>;TS=;AN=<Configured Outbound Interface>;ANS=<Configured Namespace>
This scenario works fine when I submits the message through Integration engine. So ID configuration is perfect. Also cache contents are upto date.
Thanks in advance.
Regards
Rajeev

Error is clearly saying that it is unable to find receiver agreement for that particular interface.
Please check your receiver agreement for the interface.
If your receiver agreement is fine then do CPA cache refresh using following URL:-
http://<host>:<port>/CPACache/refresh?mode=full

Setting up Customised priorities in help- support message in solman

Hi All,
We have defined some customised priorities for our requirement.
The Priorities are coming in crmd_order and in notif_create but these changes are not found in help->create msg.
The SPRO activity: SAP Solution Manager Implementation Guide > SAP Solution Manager > Scenario-Specific Settings > Service Desk > Maintain Categories and Priorities > Maintain Priorities of Dates modified the priorities only in crmd_order transaction.
I have searched in sdn also but could not get much information on it.
The main problem is, in satellite system(ECC) they use help->create msg to create a support message. In which the customised prioties are not coming.
Request your guidance in this issue.
Regards,
Subhashini.

Hi
Goto DNO_CUST01 in solman
now choose slf1 on the right side and then click priorities
here add more prirorities for you
But remember this will not enhance help -> create support message in solman or in satellite system
If you want customize in satellite also then modify the standard by develpment
Hope it helps
Regards
Prakhar
Edited by: Prakhar Saxena on Jul 13, 2009 3:17 PM

Test Messages in SolMan 4.0 (How to)

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