Test print works but can't print from programs

I have installed an Officejet 6500A. Install went as expected and drivers were loaded ok. I can print a test page and the maintenance utilites will print fine but it will not print from any of the Windows programs. I am connected via USB. Any ideas would be appreciated.
Thanks.

So if I understand you correctly, the switch works with everything on the wired network (including the MacBook Pro). You can't see the wired network when connecting wirelessly on the MacBook Pro.
So you must have the switch attached to the airport extreme ethernet port. All of your other computers are attached to the switch.
Try to use the UNIX command ping in terminal.
Example :
Start terminal
ping 10.xxx.xxx.xxx
where 10.xxx.xxx.xxx is the ip of a computer on your network
This will tell you if the computer on the network is visible.

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Printer connected, printer works, but won't print from Mac

I'm helping someone with a printer problem, and I have a mystery on my hands.
The printer is connected (directly), shows up in the printer list, can print a test page, but won't print any document from this computer (it's fine from my laptop).
It's a Mid-2011 Mini, 2.3Ghz, running 10.7.5. The printer is an Epson WF-2540.
This is a USB printer, connected directly to their Mac.
In "Settings", when you select Print/FAX and print a "Test Page" - Success! This is a process that invokes the Epson Driver directly [and bypasses the MAC print queuing mechanism]
When "Printing" from within any application (firefox, TextEdit, winders...)   The job starts to queue, but errors before engaging the printer.
R & R the Epson Drivers, Clear the Printer "stuff" on the Mac, Reinstall drivers from the Epson website, Mac wants to update the "newest" Epson Drivers (kinda' funny when I think about it...).
Still errors.
I attached directly to a USB port on my MacBook Pro. Download drivers, etc.. Works like a champ!
We have deleted the printer from System Prefs, rebooted, and added it back.
We have even gone into Terminal and...
sudo bash
cd /etc/cups/ppd
ls
found EPSON_WF_2540_Series.ppd
cp * /var/tmp/
ls /var/tmp/*.ppd
rm /etc/cups/ppd/*
Still doesn't work.
Anybody have any suggestions?

Hi, it's not clear... did you Rest the Printing system on the Mac?
10.5/10.6/10.7/10.8 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

Printing to a LaserJet 4M via network. All aps work but can't print from internet i.e. UPS, USPS etc. Answer Found!

Found this discussion in the "More Like This" section and followed the link below and sure enough if this guy hadn't sussed it out. he has a link to the HP driver and instructions on parts you need. It was perfect and now we are good to go! Hope this helps others out as well!
https://discussions.apple.com/message/11032832#11032832

Pahu,
Thanks for the reply. We are a 1-1/2 person office so our network is quite small. I saw a postin on the "More Like This" board and followed it and found and answer that works. I guess in OS10.6 Apple dropped the drivers for these older printers from the GPP. Being such a small office our network doesn't have proxies, etc.
I wanted to thank you for your help, it was much appreciated.
Cheers,
Jeff

Printer shows connected to internet. eprint websit shows printer ready but can't print email

HP 5510 Photosmart
Windows XP
Unable to print email from my laptop when sent remotely. Printer indicates ready, eprint website indicates printer is ready. I get
delivery failure notices.

Make certain that there is only one recepiant in the 'To' and 'CC' field.
For those who are experiencing ongoing issues with their web services, you can attempt to try the following steps that may
help resolve your problems.
1.) Completely shut down your printer and restart it
2.) If you have prints that have not printed, log into ePrint Center (or create an account if you do not have one) and
then look for your printer status. If printer status is green but you still have pending jobs, delete the pending jobs one at
a time (Starting with the oldest first). There may be a print job stuck in the queue that further restricts other jobs from
completing.
a. If option 1 or 2 above still doesn’t work, removing web services and re-adding web services will cause the printer to
reattach to the cloud.
b. Please note that if you attempt option 3, you will get a new eprint email address (and lose your custom one with no
ability to get it back) furthermore, you will need to re-add your printer back to your ePC account.
I am an HP employee

Two-sided printing works, but alternate pages print "upside down"

I have an HP C6280 all-in-one, networked via Bonjour. The 6280 ships with the duplex (two-sided) printing accessory. Latest drivers from HP (v2.3?) installed. I can select two-sided printing, and it works...but no matter which binding option I choose, the pages print out as if I was binding at the top. IE, page 1,3,5 are right side up but 2,4,6 are upside down. I want binding on the left.
What am I missing? On the HP forum, I saw a note that this is a known problem in Vista. Any ideas? thx

This was a problem about a year old with older drivers for other printers. Maybe somehow you've got these installed. Run the HP Uninstaller from its folder in Applications and uninstall all HP software. Reinstall version 9.7.1 from the download here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-55528-2 &lc=en&dlc=en&cc=us&lang=en&os=219&product=3194498
You could also try reseting the Leopard print system. Search for how to do this.

Why can't I get my printer to print out a playlist from i-tunes? It used to work but now my printer doesn't seem to receive the "print" command.

Why can't I get my printer to print out a playlist from i-tunes? It used to work, but now the printer doesn't seem to recognize the "print" command coming from i-tunes. The printer works for other applications!

I finally solved this problem after toiling with it for a couple of days. Solution: Once you have burned your CD you must go back into iTunes to your music/playlists and select the playlist you just burned and click file; print and you will get the mosaics that we have been accustomed to. I was on hold with Apple Support when I found this myself. Yes......!!! Problem solved..for me anyway. Good luck!
Scott

How do I connect my HP Officejet 6600/6700 to my IMac using Moutain Lion? I downloaded the driver. the printer works but I can't scan. Any recommendation?

I downloaded the driver from the apple sit. the printer works but I can't scan. It says I need to enable the scanner. Any recommendation?

I would suggest asking HP, but have you tried scanning with Image Capture or with the Scan utility in Print & Scan system prefs?

I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

I have a MacBook Pro with Snow Leopard. After connecting my HP Photosmart D110 to it, the printer works but the scanner doesn't. The message is"The scan cannot be performed because another program has control of the HP imaging device". Can anyone help?

Found the answer on the HP site. It's the original software that works with this printer OS X 10.6!!
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3562006&swEnvOID=219&swL ang=8&mode=2&taskId=135&swItem=ma-60835-3

I have a new iMac with osx 10.8.3 i can not get my hp laserjet m1522nf scanner to work. The printer works but when in scanner mode the scanner does not show up

I have a new iMac with osx 10.8.3 i can not get my hp laserjet m1522nf scanner to work. The printer works but when in scanner mode the scanner does not show up.I tried to install the newest hp driver for the printer but when I install the computer ca not find the printer.

Repair permissions and restart your computer.
Make sure you have the updated scanner drivers installed.
Install the gimp drivers: http://gimp-print.sourceforge.net/MacOSX.php
http://support.apple.com/kb/PH11070 OS X Mountain Lion: Troubleshoot a network printer
http://support.apple.com/kb/PH11143 OS X Mountain Lion: Reset the printing system
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
What to do when you can't print

My printer HP photosmart was working but now says printer not responding. Wireless network test came back with no problems. Any suggestions on how to fix this?

My printer HP photosmart was working but now says printer not responding. Wireless network test came back with no problems. Any suggestions on how to fix this?

marie274 wrote:
My printer HP photosmart was working but now says printer not responding. Wireless network test came back with no problems. Any suggestions on how to fix this?
What exactly happens between the the time the printer was last working well and no on your system? Any updates or upgrades?
Lupunus

New Ink Cartridge but can not print out/copy any document.

I have HP Printer Deskjet 1050. I've just bought 1 x Original HP Ink Cartridge Colour Black No.61 that can be used as well for my HP Deskjet 1050 (because I could't get No.802 Black Cartridge). I have pulled out the empty one and pushed the new one in until I heard snap sound (I've followed as what is in the instruction poster). Before my old Ink was empty, I was able to print either black or colour. Now, after I've got new one pushed in, I couldn't print nothing, even the alignment page doesn't automatically print out after all cartridges are pushed in and cartridge door was closed. My Black Ink warning light is blinking all the time. I can scan to my computer/laptop but can not print it out or make copy from the printer. This printer is not compatible for my laptop with OS Windows 8.1 (64-bit), but I was able to use my printer for printing thru my laptop by using HP AiO Printer Remote. Please help?

Hi @KroebY,
Welcome to the HP support Forums! I see you have replaced the black cartridge on your HP Deskjet 1010, but it is not registering the new cartridge. You are unable to copy or print, you can make a scan. I notice you said your DJ 1010 was not compatible with the Windows 8.1 Operating system, there are full feature software and drivers available for your printer.
Let's start troubleshooting the print quality issues: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet Ink Advantage an...
Does this help, are you now able to print and make a copy? If yes, continue below:
Now, the software:
1. Unplug the USB if using a direct connection.
2. Remove the HP DJ 1010 software from your computers Control Panel's Uninstall a program option.
3. Restart the computer.
4. Make sure all the DJ 1010 software is gone from the programs list as well as your HP folder listed under the All programs in your Start Menu.
5. Now go ahead and download the software and drivers for your DJ 1010 (DO NOT plug in USB until the software prompts you to):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj-117518-4&cc=us&dlc=en&lc=en...
6. Go ahead and print a test page.
7. If you are unable to print a test page, please run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know if you are not able to print, and if the installation was successful. I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Can see, but can't print to network printer in Panther Server

I'm running Panther Server 10.3.9 in a vLAN with 16 OS 9 clients. They all
print to 2 Xerox Phaser 6200 and 6250 network printers. I am unable to print
to either one from a G4 running Server 10.3.9. I have limited desk space so a USB-attached printer, while
more convenient, is impractical. When I run Classic from the Server, I can print to the Phasers.
*> that means that OS X is seeing the printers. When you print in Classic, what*
*> happens is that the Classic drivers (LaserWriter 8) hands off the print jobs*
*> to the appropriate OS X drivers, which do the actual printing.*
Although I'm using OS X Server, I don't have Print Services turned on. I never could get the OS 9 clients to print the way I wanted and I didn't want to have a single point of failure for 16 clients if the Fileserver (Panther Server) went down. So they print to the Phaser themselves using, as you said, Laserwriter 8.
I can connect to administer them both with a browser.
*> this definitely means that you can see the printers.*
Yes. Everytime. I can reset them and anything else I want to do administering them with a browser (Safari).
I have all the drivers I should need (new re-installs), but print jobs stop every time.
*> Does this mean that the drivers are installed and are visible in Print & Fax?*
Yes. I have both a 6200 and a 6250. Both drivers are visible.
Is there a log file or some way I can see why these jobs fail?]
*> There are logs, some of which are visible in CUPS using the browser.*
>
*> What error messages are you getting?*
What is CUPS? I've heard of it, but don't know what it is or does. I think when I had ServerAdmin running a lot, there were CUPS files that were taking up hard drive space and I had to periodically delete them in Terminal.
I'm not getting ANY error messages. It's like the print job just evaporates before it gets to the printer. There are never print jobs showing in the list under the Print Queue.
FWIW, I can see the Phaser 6250 (but not the 6200) under Rendezvous printers.
I've tried AppleTalk, IP printing, and Rendezvous. I can always see the printer, but can never print.
AAAARRRRGGGGGHHHHH!
Do you have any pearls of wisdom?
Thanks
mrcrna

I was having the same problem, and basically it comes down to Epson not having driver support for networking. The solution, install better drivers!
Go to: http://gimp-print.sourceforge.net/MacOSX.php and download the latest version of the drivers. Once you've installed them go to Print & Fax in System Preferences, delete the last print setup (the little minus sign), add the new one but importantly from the driver menu select the Gutenprint driver. That should solve the problem, certainly worked for me!

I can print word documents but can not print email messages

i can print word documents but can not print email messages
I am using an officejet 4500 wireless on Windows 7

I called HP and after being on the phone for 1 1/2 hrs They reinstalled my printer and I printed an alignment page without then I tried to print arouble I was also able to scan a page to HP. When I tried to print something from my email it barely printed 2 faded lines and that was it I openrd my word documents and was able to print a clear copy. HP told me my cartrige was empty so I changed my cartridge with no results it was the same. I use refill CATRIDGES AND NEVER HAD ANY PROBLEMS but they told me they can ruin a printer. I told them I would purchease new HP cartridges and they we agreed they would call me back on Monday to determine if my problems were solved with the new cartridges. What I don't understand is how I can print documents but not emails. HELP

I am having trouble printing I have a connection to my printer wirelessly but does not print out the correct page I want.When I do print I get a bunch of pages more than is needed and also get a code and symbols please help I am jammed at work

I am having trouble printing I have a connection to my printer wirelessly but does not print out the correct page I want.When I do print I get a bunch of pages more than is needed and also get a code and symbols please help I am jammed at work

This can be the result of selecting the wrong driver. An older, unsupported laser printer will sometimes work with the generic Postscript driver.

Problem with drivers for HP B109 a-m all-in-one, have printer working but not scanner in windows 8

Still have a problem with the drivers in Windows 8 release preview, for my HP B109 a-m all-in-one, have printer working but not scanner, is there any chance of a fix before final release of Windows 8 ?.

Review my post here:
http://h30434.www3.hp.com/t5/Windows-8-Release-Preview/SOLUTION-Get-Win-7-Printer-Drivers-HP-Solutio...
And see if something similar will work for you.

Test print works but can't print from programs

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