Test transaction passed, but subscription renewal ...

Tried paying Renewal amount of 18.95 Euros with my new Debit Card for My Skype Order No. [removed for privacy].. The test transaction of 1 Euro went through and was reversed by you .  But i notice that main subscription transaction  of 18.95 Euro is 'Refused'.
I want to make payment to renew . How do I do it . Cant find an option to do so.
Also kindly give me a mail ID on which I can write to Skype.
Thanks
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content. A link to this post appears where the post was originally added.

Hi Arnaud,
Have you any news about my problem’s solve ?
Regards
Dmitry

Similar Messages

  • Fax test shows passed but fax doesn't work comm error

    new machine . fax test passed but when fax is trying to be sent comes back as comm error. help

    Hi @farmerj15 ,
    I see by your post that when you try to send a fax you are getting a comm error, the fax test all passed. I will do my best to help you.
    Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
    I have provided a document to go through the steps to see if that will resolve the issue.
    Cannot Send or Receive Faxes.
    Sorry for all the questions, but it will help to resolve this issue quicker if you are still having issues.
    Please let me know the following:
    Can you receive a fax?
    What kind of line do you have? (Analogue, DSL, Cable Modem)
    Where is the fax cable connected to? (modem, wall jack)
    Are you using a filter?
    Are you using the 2 wire fax cable?
    Do you have distinctive ring set up on the line?
    Is there any voice mail set up?
    Do you have a answering machine? (Where is it connected to)
    Is there a phone also connected the printer?
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • BP 6700 fax test all pass but won't recieve a fax

    This BP 6700 did  work very good, but it stopped recieving faxes and i can't seem to get it to work and have no way of testing it for recieving faxes.The fax test shows all  pass. there isn't an icon on the screen to do the fax from the computer.
    thanks,

    Welcome to the HP Forums ELJ-np,
    I see by your post that you aren't able to receive a fax. I can help you with this.
    I have provided a document to go through the steps to see if that will resolve the issue.
    Cannot Send or Receive Faxes. Start at Solution one: Check the fax connections, since the fax test was already ran and everything passed.
    I included a document for how to send a fax from the printer.
    Send a Fax from the Scanner Glass or the Automatic Document Feeder.
    To send a fax from the computer, you must install the printer software using the installation program
    provided on the HP software CD provided with the printer. This information is provided by the manual on page 46.
    Officejet 6700.
    Windows:
    1. Open the document on your computer that you want to fax.
    2. On the File menu in your software application, click Print.
    3. From the Name list, select the printer that has “fax” in the name.
    4. To change settings (such as selecting to send the document as a black fax or
    a color fax), click the button that opens the Properties dialog box. Depending on
    your software application, this button might be called Properties, Options,
    Printer Setup, Printer, or Preferences.
    5. After you have changed any settings, click OK.
    6. Click Print or OK.
    7. Enter the fax number and other information for the recipient, change any further
    settings for the fax, and then click Send Fax. The printer begins dialing the fax
    number and faxing the document.
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • MPR testing is passed, but failed when upload Result Package to verify.

    Hi,
    I am attempting to certify our application using MPR-Test-Tool v4.6 for Windows Server 2012 R2.
    The MPR tool shows the testing Pass, and generated a .zip Result Package.
    But it's failed when uploads the .zip Result Package to verify in MPR web-site "Test My Apps" page, both Silver and Gold level are failed.
    In the "Test My Apps" page, I couldn't find the reason, error message or some hint for the failure.
    I am appreciate any help,
    Regards.
    Regards,

    Hello,
    Please check if you import the certificate into the Exchange server "Trusted Root Certificates".
    If there is a CA server in your domain, you also need to import your certificate into the trusted root certificates on the CA server.
    Cara Chen
    TechNet Community Support

  • Re: Subscription renewed but I can't make any more...

    Hi Andre,
    My India 400 min. subscription got automatically renewed yesterday & my card was charged for $8.99.  But my account does not show the credit for my 400 minutes yet.  My renewal date is 20-Feb. and I had not opted for auto renewal.  So why is my card charged & my subscription renewed.  And where is my credit of 400 min. My purcase details are :
    Here are my purchase details:
    • Skype Name: stefen.jorg
    • Product name: Package
    • Total amount: $8.99
    • Transaction date: Feb 17, 2012
    • Order number: 584671128
    • Order status: Delivered
    Please credit my account : stefen.jorg, for the 400 min. & cancel the auto renewal facility.
    Hope to hear from you soon.
    Stephen George, Bahrain.

    Hello Stephen,
    By default all subscriptions are recurring as stated in terms of service. Your subscription will be automatically renewed until you cancel recurring payments as shown here: https://support.skype.com/faq/FA1881
    In order to ensure that customers don't get cut out in the middle of important call just because recurring payment was even 1 minute delayed, Skype is taking recurring payment 3 days in advance. Of course you don't lose these 3 days, subscription next month will still be activated on the 20th as expected.
    Your minutes will be available to your on the 20th of February and valid till 20th next month.
    I hope this clarified the situation.
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • TS4009 iCloud subscription renewed, but I don't have the storage.

    My iCloud subscription renewed on 14th October (Current Plan is stated at 10GB, so total 15GB).  It's 16th October and I have the message 'Your iCloud storage is full' and Total Storage is given as 5GB.  Backup isn't working.

    You found the problem!!!
    I was using my iPhone for company email a year ago, but I no longer need to do that. I deleted the global MDM(?) and after everything cleared out, the storage & backup tab came back.
    Thanks so much.

  • TS-OPUI shows Passed but there are fail-tests - why?

    Hello,
    i am using TS4.2.1 and LV8.6 in WIndowsXP. There i use the default TS-OPUI.
    In the TS-OPUI there is in the left side a Execution-list with a final-result Passed/Failed and a color green/red.
    When i click on a execution then it shows me on the right side the report of this execution.
    Now i have the problem that TS shows a final result of PASSED but there are some fail-tests in the sequence that are shown in the report.
    How is this possible?
    Thanks

    I am getting nearer...
    When the error occurs then Teststand shows me the RunTimeError-occured-popup (screenshot).
    When selecting here: runCleanup -> then the result goes on Pass
    When selecting here: ignore -> then the result goes on Fail.
    I am sure that it is somewhere in the model.
    Because when using the default-model (and not my custom model as above) then the result is going correct on Error when selecting runCleanup.
    The question is nonly: Where is this set?
    Attachments:
    RunTimeError.jpg ‏59 KB

  • Subscription renewed but charged at skype credit r...

    I renewed My subscription of 800 minutes to India but after renewal I am charged at Skype credit rates per minute to India why? Please explain

    Hello and welcome to the Skype Community.
    Your account shows that you have used your full minutes allocation in your current billing cycle and your next minutes will be added to your account when your next billing cycle starts on July 12th 2015.
    Renewing your monthly Subscription before your billing cycle ends has no effect on the date upon which your minutes allocation will be added to your account.
    To continue calling until your next minutes allocation is applied to your account please purchase either a Subscription but with a different amount of minutes or Skype Credit.

  • Itunes will not sync music to my ipod touch or iphone 3g. Passes all diagonostic tests. copies apps but not music

    itunes will not sync music to my ipod touch or iphone 3g. Passes all diagonostic tests. copies apps but not music. Any Ideas?

    just bought iphone 4 today from verizon and had the same problem. this is my 1st smartphone ever. apps all synced when i plugged it in to my computer except the music. this is what i did and it worked. plugged in phone to computer. then under the devices tab i clicked on the music tab. if you look to the bottom right of the itunes page there will be two tabs you can click on. one says settings and the other one says autofill. i clicked on the autofill and then it just started syncing. that was it. i'm not a tech guy by any means. just kinda of got lucky. i hope this helps you out. good luck!

  • 400min subscription renewed but still give me zero...

    After the renewal of my 400min subscription on oct 05, 2012 I get zero minutes to call by that subscription.
    The renewal was invoiced on oct 3,2011 - order nr. 535006986 - status: delivered
    What can I do?!

    My minutes are back! Everything ok, except the delay of the effective subscription renewal.

  • Subscription renewed but time did not.

    I had a 60 minute subscription renewed 3 days ago and my time kept counting down from the previous subscription. now after 3 days and only 21:24 minutes later and my account shows 'you have used all your monthly minutes'

    Hi,
    If your minutes are not reset then please contact customer service: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • AME - Test Transactions tab

    When I go in Test Transactions tab and try to test my rule, nothing shows up there.
    I have setup approvals based on vacancy_location_id(in other words, approval criteria is location). Checked Actions and Rules and they look fine to me. I have static approvers in the Approval Group, Any idea why this would happen?
    Just a wild guess, is this happening because I am not using a real transaction for testing since vacancy_location_id is dynamic but my thinking is it should still work.
    Appreciate everyone's time to read and reply.

    I'm going from memory here but when I have used the Test Transactions tab before, I have started off a 'real' transaction, gone to the HR_API_TRANSACTIONS table to get the TRANSACTION_ID and then fed that ID into the Test Tab.
    In other words, I've tested it based on a 'real' transaction.
    I do recall you can do tests even without a real transaction but I have a feeling you have to input 'dummy' parameters and if those aren't spot on you don't get expected results. Might be easier for you just to start up a real one and go from there.
    Is there any reason you can't do this? If so, what are the 'dummy' values you are passing in to test your rule?

  • Jestress Result passed but latency exceeded the threshold

    Hi
    We have done jestress on our Exchange 2013 new hardware. All the tests are getting passed. Performance &  24 hour stress test getting passed. But on  all this passed tests , when I look at the details down i could see I/O
    database read average latency exceeded 20ms (30+ ms)  and  I/O log writes Average   latency exceeded 10 ms (20+ ms) during the test for some of the instances.   
    As I understand in  jetstress doumentation I/O
    database read average latency threshold is 20miliseconds and  
    I/O log writes Average   latency is 10 ms and i think  the test supposed to fail if it exceeds that. 
    I would like to know  how this test getting passed  eventohough the latency reported was high as mentioned in below image. Whether this is normal and can I consider my
    hardware as passed  based on the  overall result in this case.
    Achieved Transactional I/O per Second
     is meeting the requirement
    Thanks,
    Aboo Arif

    Hi,
    Please see this:
    Disk Performance Testing with JetStress Tool for Exchange Server 2010
    http://www.msexchange.org/articles-tutorials/exchange-server-2010/management-administration/disk-performance-testing-jetstress-tool-exchange-server-2010.html
    Thanks

  • HT201272 Hello there,I delete my scruff application on the 8/05/13. Receipt N: 184052577343. And I was charged ammount of £ 16.99on the 15/05/13. I t's a Subscription Renewal. How can I stop it and get the refund of this ammount back on my account? Thank

    Hello there,I delete my scruff application on the 8/05/13. Receipt N: 184052577343. And I was charged ammount of £ 16.99on the 15/05/13. I t's a Subscription Renewal. How can I stop it and get the refund of this ammount back on my account? Thank you!!

    There are instructions on this page for managing and stopping auto-renewing subscriptions (deleting an app won't stop it) : http://support.apple.com/kb/HT4098
    In terms of a refund, what does it say on the app's description page in the store (a lot say that refunds aren't given) ? But you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How do I STOP a subscription renewal on an app?

    My daughter deleted this Karaoke app, but i am getting charged every week on a subscription renewal.  How do I suspend/ stop this charge from hitting my account every week?
    Thanks

    You need to unsubscribe. See:
    http://support.apple.com/kb/HT4098
    Regards.

Maybe you are looking for

  • Database Error while running the query.

    Hi, While running the query in webi rich client i am having a "database error IES 10901 and WIS 10901" , it is showing that the data source name not found and default driver is not specified. I am trying to generate report from efashion universe whic

  • Connect additional monitor as extended desktop

    Hi to all, it is possible attach another old PC flat VGA monitor to my iMac as extended desktop? I don't need mirroring. Thanks

  • Playing a Video on 4310 firmware 5.4

    Hi! I am trying to play a video on the DMP 4310 firmware 5.4. Here's my code: <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <script language="JavaScript" src="file:///tivella/tvzilla/js/tivella.js"></script> <

  • My firefox does not have the awesome bar.... how do I get the awesome bar?

    I am using Windows 8 and Firefox 19.0.1....I do not have the awesome bar at the top of the screen....Are there any suggestions for restoring this feature?

  • Convert Docx and doc to HTML in unix environment with CFMX7

    I have a web app that allows user to upload doc or docx files and converts it to HTML. I have CFMX 7 in a unix environment. Is there a custom tag that I could use for this conversion? I tried the cfx_word2html tag .. it converts .doc not docx. Please