Tests fine in Encore, Plays then Freezes on Disc

I have a project that has me very disheartened. I have been trying to output a disc from Premiere, to Encore and ending up on BluRay. The original project was shot on a Canon 5d, edited in premiere using the canon dslr preset. 23.976 fps 1920x1080.
I have encoded through AME and directly from Premiere.
I have tried a variety of compressions scenario, including knocking the data rate below Adobe's low setting for Blu Ray.
The disc always plays fine in the preview in Encore. Once the disc is outputted it plays for the first minute or so and then freezes in the same area each time.
I have also tried 2 kinds of discs and 2 kinds of Blu Ray Drives.
I'm starting to wonder if it's Encore.
While editing I have exported many versions to vimeo without a problem.
Any guidance would be greatly appreciated.
I am already late with this project by several days and very frustrated with Adobe.
I'm trying to figure out what my next step is, Toast? Final Cut Compressor? DVD Studio Pro?
Thanks for your help!
Gerry

This says 10.8.3 but that MAY only be that nobody with 10.7.4 has reported (lucky you... you may be the first)
Mac 10.8.3 Bug w/Encore and BluRay http://forums.adobe.com/thread/1198709
-create folder not ISO http://forums.adobe.com/thread/1216127
>If Encore authors the ISO and then I burn it to BD using toast couldn't Encore still be the problem
Well... try it and report back... if using Encore to author and something else to burn works, you know the problem is Encore's burning module, not the authoring process
It is "fairly" common over on the Windows side to have Encore write to ISO or folder and then use Imgburn to write the disc
Also, for Encore CS6... have you checked to see if there are any updates?
http://www.adobe.com/downloads/updates/

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Hi there.
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D-Link DWL G510 PCI Wifi kontroller
NEC Optiarc 7170 Sata II DVD burner
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Quote from: BOSSKILLER on 23-December-07, 01:18:06
Setup VGA mem. freq. to 1872Mhz and re-test.
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EtreCheck version: 2.1.8 (121)
Report generated April 12, 2015 9:28:58 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
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        DIMM Riser A/DIMM 2
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        DIMM Riser B/DIMM 3
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    Apr 10, 2015, 10:46:03 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-104603_[redacted].crash
    Apr 10, 2015, 10:44:03 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-104403_[redacted].crash
    Apr 10, 2015, 10:44:03 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-104403_[redacted].crash
    Apr 10, 2015, 10:42:04 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-104204_[redacted].crash
    Apr 10, 2015, 10:42:04 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-104204_[redacted].crash
    Apr 10, 2015, 10:41:03 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-104103_[redacted].crash
    Apr 10, 2015, 10:41:03 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-104103_[redacted].crash
    Apr 10, 2015, 10:39:04 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-103904_[redacted].crash
    Apr 10, 2015, 10:39:04 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-103904_[redacted].crash
    Apr 10, 2015, 10:38:03 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-103803_[redacted].crash
    Apr 10, 2015, 10:38:03 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-103803_[redacted].crash
    Apr 10, 2015, 10:37:03 AM    /Library/Logs/DiagnosticReports/ocspd_2015-04-10-103703_[redacted].crash
    Apr 10, 2015, 10:37:03 AM    /Library/Logs/CrashReporter/ocspd_2015-04-10-103703_[redacted].crash
    Apr 10, 2015, 04:07:03 AM    /Library/Logs/CrashReporter/xpchelper_2015-04-10-040703_[redacted].crash
    Apr 10, 2015, 04:07:03 AM    /Library/Logs/DiagnosticReports/xpchelper_2015-04-10-040703_[redacted].crash
    Apr 10, 2015, 04:02:14 AM    /Library/Logs/DiagnosticReports/spindump_2015-04-10-040214_[redacted].crash
    Apr 10, 2015, 04:02:14 AM    /Library/Logs/CrashReporter/spindump_2015-04-10-040214_[redacted].crash
    Apr 6, 2015, 09:14:29 AM    /Library/Logs/DiagnosticReports/Kernel_2015-04-06-091429_[redacted].panic [Click for details]

Well, I made it to the Apple store and they, contrary to the guys at B&H, confirmed my original suspicion and yours: that the drive was failing. I bought a replacement drive and am restoring my time machine back up now.
I am a bit annoyed that the B&H guys got this one wrong but I have to give them credit for underselling me rather than overselling me; I do appreciate that.
Also worth mentioning is that the 3TB Seagate drive was less than 2 years old and is supposedly still under warrantee. I am looking forward to seeing what kind of support I get from them.
So big thanks to you, Bob, for your very good suggestions.   The Apple community has come through strong for me and I appreciate it.

I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune w

Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada. Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar, he buscado para ver si tiene errores el disco del Ipod y me dice que esta bien. Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo. He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien. Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo. Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.

06-sep-2012 0:14
Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada. Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar, he buscado para ver si tiene errores el disco del Ipod y me dice que esta bien. Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo. He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien. Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo. Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.
iPod classic, Windows 7, ME BORRA TODO Y SE CONGELA

Windows 7 64 bit: I just upgraded Firefox to 7.1 , I can't watch video on youtube, video freezes, then the browser freezes. I right click on the icon showing the page is open on the taskbar & click close then cancel, it starts then freezes again?

When I watch any video on youtube, every video first starts with short freezes then freezes the Firefox 7.1 Browser window. I have to right click on the icon that shows the browser is open on the taskbar at the bottom of windows and then click on close& cancel to get it to start working again. Also, on any site, I am having problems with links & functions that suddenly stop working, site connections being dropped frequently for no reason, my Modem is stable & internet shows connected. On facebook when I click a button(photos) it doesn't work, in Amazon I click on "submit" and the button stops functioning, in yahoo mail I can click on a button to "send" mail and it won't work. I can open them in IE9 or Chrome but not in Firefox. I have tried disabling all plugins.I also have tried disabling all but flash and still the problems persist. I have uninstalled and reinstalled FF.

Command + R *should* take it to a recovery console. Command + Option + P + R resets the PRAM, but that doesn't sound like your fix.If all of your buttons are working fine on OSX side, I would ignore PRAM / NVRAM / SMC reset tricks, since these are tested as working fine.
I would say you should probably reinstall the drivers for bootcamp. I tried this with 5 in Windows 8 and it gives you an option to repair. The reason I say this is because the UI isn't showing up, which means that it's using another driver.
If this doesn't work, go into device manager and then roll back to your previous settings.
One more thing comes to mind. Do you ever use Parallels or VMWare to load your bootcamp partition? They have their own driver packages which can cause some unwanted behavior when using windows natively.
One last thing you can do is try to by-pass the GUI powerplan entirely. You can use the Powercfg command, which, as it happens, has instructions on how to forcefully set the brightness values. You probably won't be able to make it through these instructions since you will get an error at some point, but that will give us more diagnostic information.
Good luck!

Imovie slows down then freezes while importing from camera

I am trying to import a movie from my canon hv10. I've never had problem the last 2 movies I did. but this time around it starts importing, and a few clips later, slows down to 1/8th time. then freezes. The camera is still playing but it has stopped importing. I have tried to pause it to let it catch up. Restarting it numerous times. It is being imported into my 500 GB hard drive. I have 400 GB available. It's worked before in HD. Any ideas? anything would be helpful, I've searched every single message board so far. thanks.

I had a smilar problem. it came up when I changed OS to Leopard OS X 10.5.
My Imovie HD 5 had been working fine until then under earlier OS versions, both in LP as well as in normal mode. Then all of a sudden importing stopped eery few seconds.
I checked many discussions in this forum and tried a lot of suggested solutions, to no avail. I have now come to realise that Leopard is the problem, not the camera, the cable, or preferences or good old iMovie HD.
I simply went back to an older laptop (iBook) running OS 10.3.9 and iMovie 3 . No problem whatsoever importing clips (just had to start a new project about every 20 minutes of clip import). Then attached my external harddrive via firewire, copied the projects to the Hard Disk and then opened them with iMovie HD 5 and bingo: the project was OK and could be further worked on.
So that does not solve the basic problem, but is not too complicated as workaround.

Start-up error: Fuzzy graphics then freezing

Hi Guys,
I've had my lovely iMac for about a year and a half now, and everything's been fine until recently...
My iMac is having issues starting up properly. Every time I turn it on there's all these funny graphics errors all over the screen, small orange horizontal lines flashing about at random. When the grey apple logo appears that tends to be jittering about as well, all in all looking like some mad graphics error.
However it's still starting up at this point. It usually gets to the log-in screen and then freezes before I can type my password in. If not then, I can type in my password then it'll freeze when I click Ok.
I have to hold the off button to turn it off and restart. Typically after 3 or 4 times of repeating this it works perfectly normal and the Mac seems to know nothing of it happening (no error logs that I can find).
I'm not entirely sure, but it seems to of happened quite recently after I installed 10.4.7 through Software update (no problems with downloading or installing it) - but it's also worth noting that I installed another 1GB of RAM about a month ago, but it was fine until recently.
I've (annoyingly) lost my Hardware Test CD, so I can't tell if it is Hardware issues or Software.
I just think it's odd that it works after a while...
Any help would be appreciated!

Welcome to the discussions!
It really sounds to me that you have a bad video board. Since you do not have the CD to run the test I would take it in to your Apple Store.
Before you do that, check to see if you are covered under the Repair Extention Program. You iMac is the right vintage to be one of the ones effected. Mine was so I took it in and had it back with a new midplane and power supply in just three days. No problems since.

What reasons would my movie render but then freeze up during the burn to disc?

So now I have a 64 minute movie edited, music in parts, menus made, ready to burn to a DVD.
I go to publish & share > choose save to disk > DVD> I want to burn it to 9 disks so set copies to 9> it is about 4 gigs so I set it to highest quality> then click burn.
2 1/2 - 3 hours later it finishes the rendering or reformatting part. now it should go directly to burning this onto the blank DVD disk but the program seem to freeze up and over an hour later the burn progress bar is still at 0% and the program is unresponsive.
In previous "test" burnings (wanted to see how some of the other transitions and effects looked) I did not have the menu set up. Is there any reason that adding menu screens would cause this to lock up?
Windows 10 tech preview
3 ghtz dual core cpu
8 gigs ram
2 500 gig HD
Thanks for your help!

I believe this would be applicable to my situation. But I could not do what the directions in the link you provided told me to do.
In I-tunes, I found the preferences, then the general tab, got the import pop-up screen changed that to MAV, then clicked OK.
I clicked on an album in my library, a song started playing, then I can open that album to see individual songs, I click/highlite one song.
This is where I could not do the next steps. there is NO "file" option in the top left of the window. the only thing up there looks like a domino and play control buttons. When I click on the domino looking thing I get a drop down menu but there is nothing that says "create new version".
I opened a new file explorer window, found my music> media opened up the album clicked on 1 song there> then clicked on "file". NO such options there either.
I'm stuck now.
Do I need to put the CD back in and rip each song I want to import into the computer again in the different file format?
Joe

ITunes Opens to ITunes Store Then Freezes

After always working fine, ITunes now immediately and automatically opens to the Store then freezes, soon followed by "Application Not Responding". I can't get to Library or any other folder and have to force quit. QuickTime works fine and I tried reinstalling to no avail. Any suggestions?

A lot of people are reporting problems with iTunes and/or their iMacs crashing when accessing the iTunes store. It's likely the result of a bug in iTunes that Apple will have to fix with a software update. I submitted a feedback report to Apple on this, you might want to do the same.

My Mac starts up fine in safe mode, but freezes before the login screen in normal mode.

I have the 2012 MBP, 4 GB of RAM, 500GB HD, 2.5GHz Intel i5 processor. Everything worked fine, until one day it freezes all of a sudden. I shut down and restarted. The Apple logo appears with the loading animation underneath. A few moments later, the animation disappears, and the mouse cursor appears. This is normal. What's not normal is that it stays on this screen forever. I can't get to the login screen even after waiting sooo long. Even restarting 5 times only repeats this problem. I finally boot into safe mode. I am able to login and get to the desktop in safe mode, but not normal mode. Clearing every startup item in System Prefs, and in the startupitems folders does not solve the problem. Disk utility says no problems. Resetting PRAM does nothing. Can anyone please tell me what I should do next?

Do you hear the startup chimes?
If so, then the startup disk may need repairing ...
Launch Disk Utility located in HD > Applications > Utillities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If DU reports errors, restart your Mac while holding down the Command + R keys. From there you should be able to access the built in utilities in OS X Recovery to repair the startup disk.
Make sure to back up all important files first before using OS X Recovery.
OS X Recovery does require a broadband high speed internet connection.

An Animated GIF displays, i.e. moves, for about 5 minutes, then freezes. Other GIFs from the site work indefinitely, and this GIF works indefinitely on IE. Why does it freeze in Firefox?

An Animated Avatar GIF file moves as expected for about 5 minutes, and then freezes. Other animated avatars from the same site work fine, and move indefinitely. To confirm that the site had not exchanged the file for a non-animated version, I right-clicked and selected 'View Image Info' and when I did so, it moved for about half a second. (The image file was the one uploaded.) Loaded the page in IE, this avatar moves indefinitely.
Any ideas why an animated GIF stops in Firefox?

The answer is that Animated GIF files include a Loop Enable Flag as well as a Loop Limit Count. This GIF had a count which should have allowed it to loop for almost 2 hours. But in Firefox it only loops for about 5 minutes.
It appears Firefox is misinterpreting this value to be a Frame Count rather than a Cycle Count.
Is there any Firefox Employees reading this, and can acknowledge this has been added to their Opportunity (a.k.a. Bug) List?

Tests fine in Encore, Plays then Freezes on Disc

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