Text alert for overage false

Since there has been problems with Verizon live chat for the past 3 days (YET AGAIN), I am posting to this discussion. I am using a jetpack for my home Internet service. BIG MISTAKE!!! The Verizon sales person should have told me that the the jetpack was not a good choice for home Internet. I received about 11 data usage alert messages in 2 days so I contacted a Verizon representative. She upgraded my account to 18 GB. This was either this Monday or Tuesday. Shortly after she changed the plan, I started getting data alert messages again. I have gotten about 5 to 10 of these messages every day this week. SO, WHAT IS GOING ON. I HAVE NOT BEEN USING MY COMPUTER VERY MUCH THIS WEEK, AND I HAVE BEEN DISCONNECTING THE JETPACK AT NIGHT.
THIS KEEPS HAPPENING MONTH AFTER MONTH, AND I AM FED UP. I HAVE CONTACTED SOMEONE WITH SKYBEAM, AND I PLAN ON SWITCHING TO THEM, SO I DO NOT HAVE TO DEAL WITH JETPACKS AND DATA USAGES.
CHRIS, VERY UNHAPPY CUSTOMER!

I mainly use my computer for reading and writing emails, web browsing,
online shopping. I do not download videos or music. Every once I might
download a file. My 7 year old daughter uses the computer once a week, or
once every two weeks. She goes to sites like starfall.com, disney.com,
xtramath.com, etc. And I know she downloads data from those sites. But it
is only 2 or 3 times a month that she uses the computer.
On Mon, Nov 11, 2013 at 8:12 PM, Verizon Wireless Customer Support <

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