Text below images in mail converteted to .txt or html attachemnts when sent

Using Apple mail with Exchange account.
If I add text below an image in an e-mial, the text is often (but not always)
converted to an attachment ending in .txt or .html.
So the recipient rarely sees the text message. Very frustrating.
Apple Care is like huh?
I did some searching on it a few weeks ago, but no sound solution.
Anybody figure this one out yet?
TIA!

Burnt by Apple PR wrote:
I am using Rich Text and the messages even show up that way in my Sent folder and when I CC them to myself, I get the same thing.
Now that's unusual. It sounds like your ISP could be "helping" you. Unfortunately, e-mail issues are very difficult to debug in a web-based forum. To really track things down and identify where the problem is, you have to see the message. You can send an example to me at the address info at etresoft dot com.
I have to warn you that Apple Mail comes out blameless 8 times out of 10.

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